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  • Exam Name: Avaya Workforce Engagement Support Certified Exam
  • Last Update: 27-May-2024
  • Questions and Answers: 69
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33160X Questions and Answers

Question # 1

The technician is configuring the voice recording solution

What is the first step to properly setting up the voice recording in an Avaya Contact Recorder Advanced (ACRA) environment

A.

Create a phone Data Source

B.

Create Phones and Extensions

C.

Set up recording Environtment

D.

Create a Member Group

Question # 2

Which three statements about the Avaya Workforce Engagement server definition are true? (Choose three)

A.

The server is located in the desktop zone

B.

SQL Server must be installed on this server

C.

Two or more physical servers can have the same installed platform

D.

The same hardware can be used for multiple severs

E.

The server can be hosted on several diferent hardware types

Question # 3

You are selecting the new server roles for recording.

To assure your Avaya Contact Recorder Advanced (ACRA) Works properly, which three server roles are valid? (Choose three)

A.

Recorder Integration Service

B.

RTP Proxy

C.

IP Recorder

D.

Replay role

E.

Screen Recorder

Question # 4

In the archive configuration, which service runs on a Recorder or standalone Central Archive service and performs the actual archive activity?

A.

Recorder Archiver Service

B.

Archive Web Service

C.

Archive Database

D.

Content Server

Question # 5

Which two statements about Enterprise Manager (EM) features are true? (Choose two)

A.

It is browser-based interface

B.

It eliminates duplicate configuration if shares data

C.

It allows application-level functionality configuration

D.

User access is through the system Management desktop applications

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