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  • Exam Name: Avaya Workforce Engagement Support Certified Exam
  • Last Update: 27-May-2024
  • Questions and Answers: 69
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33160X Questions and Answers

Question # 1

The technician is configuring the voice recording solution

What is the first step to properly setting up the voice recording in an Avaya Contact Recorder Advanced (ACRA) environment


Create a phone Data Source


Create Phones and Extensions


Set up recording Environtment


Create a Member Group

Question # 2

Which three statements about the Avaya Workforce Engagement server definition are true? (Choose three)


The server is located in the desktop zone


SQL Server must be installed on this server


Two or more physical servers can have the same installed platform


The same hardware can be used for multiple severs


The server can be hosted on several diferent hardware types

Question # 3

You are selecting the new server roles for recording.

To assure your Avaya Contact Recorder Advanced (ACRA) Works properly, which three server roles are valid? (Choose three)


Recorder Integration Service


RTP Proxy


IP Recorder


Replay role


Screen Recorder

Question # 4

In the archive configuration, which service runs on a Recorder or standalone Central Archive service and performs the actual archive activity?


Recorder Archiver Service


Archive Web Service


Archive Database


Content Server

Question # 5

Which two statements about Enterprise Manager (EM) features are true? (Choose two)


It is browser-based interface


It eliminates duplicate configuration if shares data


It allows application-level functionality configuration


User access is through the system Management desktop applications

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