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7750X Questions and Answers

Question # 1

What is used to check that all IPOCC services are up and running properly?

A.

TT Config

B.

TT Display

C.

Watchdog

D.

TT Console

Question # 2

The queue full element routes callers depending on the number of callers allowed to queue an agent group.

Where are the queue limits configured?

A.

in the Agent group element

B.

in the Topic tab

C.

in the Agent Group tab

D.

in the Queue full element

Question # 3

Before restoring any of IPOCC databases, what must you do?

A.

Power off the IP Office.

B.

Log off all agents.

C.

Reboot the server.

D.

Stop the watchdog.

Question # 4

In TTrace, what must be activated to show the service-related messages of all processes in one screen?

A.

Tool bar

B.

Service window

C.

Service view

D.

Status bar

Question # 5

In a historical report, where does Avaya recommend that you set the specific dates and times for the information to be displayed in your report?

A.

in the shift plan

B.

in a graph

C.

in a table

D.

in the basic data

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