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  • Exam Name: Certified in Transformation for Supply Chain (CTSC)
  • Last Update: May 29, 2024
  • Questions and Answers: 151
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CTSC Practice Exam Questions with Answers Certified in Transformation for Supply Chain (CTSC) Certification

Question # 6

What operational framework references a pull system that includes visual cards to represent a work item?

A.

Agile

B.

Crystal

C.

Scrum

D.

Kanban

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Question # 7

Which of the following approaches is best for an organization focused on developing a supply chain leadership mindset?

A.

Pursue supply chain growth in lockstep with business growth.

B.

Focus on resource optimization.

C.

Emphasize the need to maximize profits.

D.

Encourage cross-team collaboration.

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Question # 8

In addition to creating an internal and external profile of the organization, which of the following items is needed to define the scope of the supply chain transformation project?

A.

Business description

B.

Strategic background

C.

Value proposition statement

D.

SWOT analysis

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Question # 9

When developing supply chain performance objectives and aligning the performance drivers to the strategic plan, the initial steps in the workflow include:

A.

conducting a strategic supply chain analysis, performing benchmarking, and gathering insights.

B.

executing the strategic plan and meeting the performance objectives.

C.

comparing and validating completeness against the SCOR model.

D.

performing a gap analysis between performance objectives and current performance.

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Question # 10

A manufacturing company is implementing new technology in all production lines. To accelerate the change and track the progress, this company should:

A.

utilize a push-pull system.

B.

adopt define-test-deploy.

C.

create visibility.

D.

identify current performance drivers.

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Question # 11

When sharing performance metrics with customers, management needs to:

A.

avoid too many metrics in the report.

B.

consider any discrepancies within the survey feedback.

C.

provide a balanced and comprehensive set of metrics.

D.

ensure metrics are linked to business strategy.

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Question # 12

The most prominent characteristic of a digital supply chain is:

A.

orientation towards perfect order fulfillment.

B.

focus on demand simulation while managing costs.

C.

optimal lot-sizing during replenishment.

D.

access to latest point-of-sale (POS) data across the network.

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Question # 13

Which of the following examples represents a risk avoidance strategy?

A.

Postponed product differentiation

B.

Delay of entry into a market or market segment

C.

Mitigation of uncertain market events

D.

Hedging procurement of raw materials

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Question # 14

A company seeks to reduce the time between identifying shifts in demand and changing its manufacturing schedule. According to the Digital Capabilities Model (DCM), which digital discipline area within the Demand Planning and Management capability is most directly involved in this objective?

A.

Sense

B.

Respond

C.

Collaborate

D.

Optimize

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Question # 15

Which of the following non-technological factors is most critical to executing a digital supply chain transformation?

A.

Sustainability and zero-carbon initiatives

B.

Human capital and talent

C.

Quantitative and qualitative analyses

D.

Public and government relations

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Question # 16

An aerospace company deploying a design for quality supply chain process would benefit most from which of the following supply chain technologies?

A.

Artificial intelligence (Al) that helps schedulers flexibly adjust plans and schedules in real time to improve supply chain operational outcomes

B.

Automation and robotics used in applications requiring exacting tolerances that are beyond human capability to control manually

C.

Cloud computing that allows better information sharing and supply chain partner collaboration

D.

Software that helps supply chain personnel reduce administrative loads

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Question # 17

Where are Transform and Return costs often captured in the supply chain, respectively?

A.

Supply chain fixed assets and accounts receivable

B.

Cost of goods sold (COGS) and claims

C.

Supply chain fixed assets and accounts payable

D.

Cost of goods sold (COGS) and warranty

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Question # 18

A retail company is experiencing stockouts of a popular product due to supply chain disruptions.

Which of the following steps should the company take to address this issue according to the theory

of constraints (TOC)?

A.

Increase production at the bottleneck work center.

B.

Increase inventory levels of finished goods.

C.

Reduce the workload at the critical resource.

D.

Optimize capacity at the bottleneck work center.

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Question # 19

In order to build organizational support to extend the supply chain initiative to the greater value chain, the core team should:

A.

define the scope of the greater value chain.

B.

gain consensus for a pilot project.

C.

identify value chain improvement roles.

D.

determine whether other supply chain transformation is needed.

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Question # 20

The main objective of the ASCM Digital Capabilities Model (DCM) is to:

A.

transform linear supply chains into a set of static networks.

B.

prioritize areas that drive the lowest value in the supply network.

C.

guide the development of digital supply networks.

D.

help organizations understand their existing digitally-enabled capabilities.

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Question # 21

A smartwatch seller wants to determine how many units of a new model release are required to be held as finished goods and how many units should be held as work-in-process (WIP) stock

leading to the new model launch date. Which of the following analyses will allow the manufacturer to calculate the required stock levels to avoid backlogs, inventory losses, and other issues?

A.

Descriptive analysis

B.

Prescriptive analysis

C.

Scenario-based analysis

D.

Predictive analysis

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Question # 22

Aside from investments in appropriate digital technologies, which of the following other factors can be considered most critical to high performance of digital supply chains?

A.

Number of unique website visitors and conversion rate

B.

Employee talent development and organizational alignment

C.

Sell-through rate and inventory turnover ratio

D.

Supplier scorecards and business reviews

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Question # 23

The most effective way to communicate the specifics of a planned supply chain transformation includes which of the following activities?

A.

Distribute one common document by company email.

B.

Hold breakout group sessions with each group involving employees from different departments.

C.

Require the topic be covered in each department's monthly meeting.

D.

Conduct a one-time, all-company meeting with presentations by leadership.

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Question # 24

When improving its connected customer capability, a company will likely enhance:

A.

awareness.

B.

sustainability.

C.

agility.

D.

profitability.

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Question # 25

Which of the following six sigma improvement phases involves collecting data on current performance and issues?

A.

Control

B.

Improve

C.

Analyze

D.

Measure

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Question # 26

When designing a new demand-driven supply chain, at what point should available technologies be evaluated?

A.

Technologies should be selected first, and then the supply chain should be designed around the technologies.

B.

Technology selection and supply chain design should occur over the same time period.

C.

Technologies should be evaluated after the supply chain is designed.

D.

Technology selection is not part of the new demand-driven supply chain process.

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Question # 27

A company undergoing a supply chain transformation is working on developing enhanced metrics to measure digital supply chain performance. Which of the following criteria best illustrates the

evolution of traditional metrics?

A.

Increase in profitability per employee due to continuous improvement projects

B.

Deployment of perfect order metrics across the extended supply chain by capturing customer performance data

C.

Measuring average operating margin per employee by product line

D.

On-hand inventory at greater risk of obsolescence as indicated by predictive modeling tools

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Question # 28

A consumer electronics manufacturer has undertaken a transformation of its supply network design. In order to increase customer service, they acquired more dedicated space on a cargo airline to

reduce its use of ocean transport. The manufacturer is expecting which metric shifts due to this change?

A.

Expected transportation costs to increase and expedited delivery upgrade costs to decrease

B.

Expected transportation costs to increase and expedited delivery upgrade costs to increase

C.

Expected transportation costs to increase and network path touches to increase

D.

Expected transportation costs to increase and demand volume growth to decrease

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Question # 29

Which of the following terms is used in the SCOR model to prioritize metrics and estimate target performance level?

A.

Value-added

B.

Above par

C.

Superior

D.

Optimized

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Question # 30

Which of the following deliverables is an output of the implement phase of a supply chain transformation project?

A.

Perform scorecard gap analysis

B.

Define the process control measures

C.

Perform opportunity analysis

D.

Develop the value chain definition matrix

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Question # 31

Which of the following roles is generally defined as a sponsor of an improvement effort?

A.

Manager

B.

Champion

C.

Steward

D.

High performer

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Question # 32

Which of the following options is an indicator of change management performance?

A.

Revenue

B.

Corporate social responsibility (CSR) score

C.

Quality

D.

Awareness

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Question # 33

The external boundary conditions that impact an organization's core strategic vision include market size, customer requirements, legal and regulatory landscape, and:

A.

core competencies.

B.

key business policies.

C.

financial goals.

D.

competitive situation.

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Question # 34

Which of the following options can drive continuous improvement?

A.

Evaluate individual and group performance in relation to corporate strategies regularly.

B.

Refer to the index of best-in-class companies as a continuous improvement target.

C.

Adapt the practices of best-in-class companies for implementing continuous improvement.

D.

Use a combined bottom-up and top-down approach at all levels in the enterprise.

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Question # 35

A firm seeking to foster mutually beneficial relationships with its stakeholders while using the pillars of sustainability should consider ecology, economics, and:

A.

leadership.

B.

ethics.

C.

risk.

D.

culture.

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Question # 36

What is the frozen time fence in the process of scheduling and managing the execution of activities required to create a product?

A.

A barrier that prevents any changes from being made without senior management approval

B.

A timeline that outlines when certain parts or product formulations need to be produced

C.

A standard for setup and run in the factory layout

D.

A metric used to measure the effectiveness of intermediate production or value-adding activities

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Question # 37

Which stage of the supply chain five-stage maturity model corresponds to having practices and processes better defined, some integration across supply chain functions, and limited integration with

other functions and with supply chain partners?

A.

Stage 1

B.

Stage 2

C.

Stage 3

D.

Stage 5

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Question # 38

What is the most important driver to determine a metrics tracking cycle?

A.

Tracking progress

B.

Level of metrics

C.

Type of data

D.

Change frequency

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Question # 39

Designing the supply chain to enable the overall business strategy can also mean:

A.

viewing the organization's supply chain as a strategic asset.

B.

developing an end-to-end process architecture.

C.

designing the organization for performance.

D.

building the right collaborative model.

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Question # 40

Creating a diagram of the workflow of a production or service that includes standardized symbols, inputs, and outputs is called:

A.

process flow scheduling.

B.

process organization structure.

C.

process planning.

D.

process mapping.

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Question # 41

A firm wants to update its supply chain network design to enable auto re-sizing based on changes in product flow within the network. This update will place the firm at what stage in the Capability

Maturity Model within Supply Network Design?

A.

Advanced

B.

Typical

C.

Ad-hoc

D.

Leading

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Question # 42

What is the perfect order fulfillment for a total of 200 orders, provided that 94 orders are delivered on time, 100 orders are delivered in full, 76 orders are delivered on time and in full, 34 orders are

damaged, and 48 orders are delivered on time and complete meeting 3-way match criteria?

A.

24%

B.

38%

C.

47%

D.

50%

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Question # 43

A good supply chain strategy should be:

A.

tailored to customer experiences.

B.

managed with long-term capacity decisions.

C.

tailored to the right level of complexity.

D.

collaborated between buyers and suppliers.

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Question # 44

A smartphone manufacturer is able to track the ways people using its devices navigate social media. As a result, the manufacturer has included renaming and regrouping of default social media

apps in its latest major update. From a digital supply chain perspective, this is an example of:

A.

internet of things (IOT).

B.

generative design.

C.

machine learning.

D.

artificial intelligence (AI).

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Question # 45

What is the definition of an order line in the context of perfect order fulfillment?

A.

A request to deliver specified quantities of goods or services

B.

A collection of one or more order lines representing a request to deliver specified quantities of goods or services

C.

A commitment on a sales order that always references a product and promise delivery date

D.

A range of values for quantity or date specified on a sales order

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