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  • Exam Name: Certified Technology Specialist
  • Last Update: Sep 16, 2025
  • Questions and Answers: 254
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CTS Practice Exam Questions with Answers Certified Technology Specialist Certification

Question # 6

While troubleshooting a DSP, the AV technician notices that the DHCP server has failed due to the control system not being able to control the volume of the DSP. In order to restore the same IP, the control programmer requires a unique identifier assigned to the network interface card of the DSP. What is the name of that address?

A.

media access control

B.

internet protocol address

C.

network address translation

D.

digital multiplex exchange address

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Question # 7

Maintaining AV operations includes which of the following?

A.

conforming to DISCAS

B.

measuring system SPL

C.

updating control system firmware

D.

comparing NAG and PAG calculations

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Question # 8

Which process examines methods, techniques, and principles from peer organizations?

A.

benchmarking

B.

needs analysis

C.

space allocation

D.

end user meetings

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Question # 9

The AV Project Manager is responsible for

A.

schedule, budget, scope.

B.

design, schedule, configuration.

C.

budget, installation, maintenance.

D.

configuration, scope, maintenance.

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Question # 10

Which of the following project management activities coordinates project requirements and resources?

A.

project budget

B.

logic model timeline

C.

logic network diagram

D.

project kick-off meeting

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Question # 11

At what time of day is it BEST to conduct a site survey?

A.

Early mornings

B.

During normal operations

C.

After normal business hours

D.

Only at specially scheduled appointments

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Question # 12

In order to mount a projector so that it is horizontally centered with the suspended screen, the technician should look at which drawings in the plans?

A.

detail

B.

sections

C.

elevations

D.

reflected ceiling

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Question # 13

Which of the following is the BEST service when new firmware is available for installed equipment across a fleet of conference rooms?

A.

keeping current version

B.

replacing the equipment

C.

updating them all at once

D.

a ringed update approach

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Question # 14

A technician sets up a 1080p LCD screen and connects a 720p source via an 8 m (26 ft) HDMI cable. Later, the source is switched to 1080p output and the image appears on screen, but with sparkling pixels and occasional dropouts. Why has the image quality degraded?

A.

Color depth requirement

B.

Change to aspect ratio needs to register

C.

Signal bandwidth exceeds cable capabilities

D.

EDID information is incorrect for new image

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Question # 15

In the initial stage of determining AV equipment for an installation, the AV team gathers information PRIMARILY to:

A.

Understand the application

B.

Prepare a punch (snag or defect) list

C.

Establish a baseline for system performance

D.

Produce schematic drawings of the proposed solution

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Question # 16

Noting the position of ventilation ducts is useful when determining

A.

the best position for the lectern.

B.

the heat gain of the equipment rack.

C.

where a projector can be suspended.

D.

where people can be seated in the room.

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Question # 17

Which document identifies who is responsible for each part of the system delivery, including schedule and scope?

A.

Scope of work

B.

Project charter

C.

Statement of work

D.

Responsibility matrix

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Question # 18

During the installation of an audiovisual system, a client states that they wish to add a videoconferencing system that was not considered in the initial scope of the project. What form is required?

A.

Request for Quotes (RFQ)

B.

Request for Change (RFC)

C.

Request for Proposals (RFP)

D.

Request for Information (RFI)

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Question # 19

When doing a site survey for the installation of a large LED video wall, what is MOST important to consider?

A.

Wall color

B.

Wall finish

C.

Ceiling height

D.

Ceiling material

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Question # 20

By code, projection screens should be positioned in a manner that avoids blocking

A.

lines of sight and lectern access.

B.

paintings, cabinets, and sliding doors.

C.

alarm indicators, clocks, and light switches.

D.

windows, aquariums, and other glass surfaces.

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Question # 21

A customer wants to set up a new digital classroom and has approached the integrator for a quote. What is the BEST way to understand the customer's needs before creating the quote?

A.

invite the customer to similar installs

B.

inform the customer of new technologies

C.

invite the customer to the office for a meeting

D.

have a manufacturer representative visit the customer

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Question # 22

An AV system has a dedicated managed switch with an IP address scheme of 192.168.10.0/24, but one component is not talking to the rest of the system. What network property should be checked to ensure it connects to the rest of the system?

A.

QoS

B.

VLAN

C.

Subnet

D.

Gateway

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Question # 23

CTS question answer

This image shows the workings of which type of microphone?

A.

ribbon

B.

dynamic

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Question # 24

Signal flow on a schematic is conventionally shown in which direction?

A.

Left to right

B.

Right to left

C.

Top to bottom

D.

Bottom to top

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Question # 25

Which kind of drawing should a technician refer to in order to determine how to hang a loudspeaker line array?

A.

detail

B.

section

C.

elevation

D.

reflected ceiling plan

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Question # 26

A client has a room that can be used as one large room or three separate rooms. Each room has several different audio and video options. What type of system should be suggested to the client for ease of use?

A.

switching

B.

control

C.

sound

D.

lighting

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Question # 27

Given this system information:

CTS question answer

What is the MINIMUM current requirement (assuming 110VAC electrical supply)?

A.

15A

B.

25A

C.

30A

D.

50A

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Question # 28

Your client has requested a 50inch monitor be mounted on the south wail of this boardroom. Which two recessed lights will need to be separated into the r own zone in order to turn them off when the monitor is on?

CTS question answer

A.

A

B.

B.

C.

C

D.

D

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Question # 29

Which section of the Ohm's Law chart should be used to calculate values expressed in Ohms? Select the answer by clicking anywhere within the correct quadrant.

CTS question answer

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Question # 30

A change order (variation) is best defined as a:

A.

Change to the technician’s salary

B.

Price change to a vendor purchase order

C.

Drawing change to document CAD details

D.

Change to the scope of an awarded project

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Question # 31

A loud hiss is coming from the audio system. This is MOST LIKELY caused by

A.

fluorescent lighting.

B.

poor gain structure.

C.

phase cancellation issues.

D.

the microphones being off.

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Question # 32

When connecting a condenser microphone, what MUST be included in die system design for it to operate?

A.

mixer

B.

stand

C.

transmitter

D.

power source

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Question # 33

During an initial meeting with a prospective client regarding an audiovisual project, it is important to understand the customer's method of procurement in order to avoid.

A.

making commitments with regard to delivery times for equipment.

B.

designing the system beyond the budgetary constraints of the client.

C.

missing some of the important components that will be included in the final project.

D.

expending time and resources designing a project that may ultimately go to bid (tender).

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Question # 34

In order to calculate throw distances for an existing installation, what is the FIRST thing to evaluate?

A.

aspect ratio

B.

light conditions

C.

the size of the screen

D.

the height of the ceiling

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Question # 35

When addressing system functionality with a client, an integrator should:

A.

Discuss future technologies

B.

Ignore currently installed systems

C.

Suggest sustainable building guidelines

D.

Assess specific requirements and expectations

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Question # 36

What key specification of an owner furnished credenza will a technician need to know that may impact the warranty of the AV equipment?

A.

the door hardware and swing operation

B.

the finished pattern, material, and application

C.

the amount of air that moves through the credenza

D.

the quality, size, and availability of cable grommets

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Question # 37

One MAIN benefit of multicast over unicast in a network AV solution is it

A.

supports multi-channel audio.

B.

supports higher video resolutions.

C.

reduces network bandwidth whenusing multipleencoders.

D.

reduces network bandwidth whenusing multipledecoders.

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Question # 38

A cardioid subwoofer array uses delay, equalization, and

A.

gating.

B.

polarity.

C.

phase shift.

D.

compression.

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Question # 39

Which of the following terms means a complete lighting instrument composed of a lamp and housing?

A.

lux

B.

lumen

C.

luminaire

D.

footcandle

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Question # 40

What PRIMARY concern should the sales representative have had during the site survey of this room?

CTS question answer

A.

room orientation

B.

length of cable runs

C.

ceiling clearance for the projector lift

D.

combination of fluorescent and Incandescent lighting

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Question # 41

The MAIN benefit of an inventory tracking system in an AV rental and staging business is having an accurate record of

A.

customers contact details.

B.

current resale value of assets.

C.

current state and commitments of assets.

D.

customer’s budgets and spending history.

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Question # 42

Which drawing represents a Reflected Ceiling Plan (RCP)? Please click anywhere on the correct image.

CTS question answer

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Question # 43

What is a common vulnerability in a networked AV System?

A.

open ports

B.

using IPv6

C.

static IP address

D.

strong passwords

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Question # 44

During a site survey, a client states that there will be no acoustical treatment to their new council chamber and they want a voice lifting (reinforcement) system. Which loudspeaker should be recommended to achieve optimal speech intelligibility?

A.

coaxial loudspeaker

B.

broad beam loudspeaker

C.

narrow beam loudspeaker

D.

ceiling mount loudspeaker

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Question # 45

Every item in a room has some acoustic absorption or reflection characteristics. The level of sound absorbed is MOST affected by

A.

distance from the sound source.

B.

ambient sound in the system location.

C.

relative loudness of the source material.

D.

frequency and direction of the source.

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Question # 46

Identify the cable which is LEAST susceptible to electromagnetic interference. Select the appropriate cable by clicking anywhere on the correct cable.

CTS question answer

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Question # 47

Ambient noise PRIMARILY affects desired sound by

A.

enhancing it.

B.

canceling it out.

C.

interfering with it.

D.

complementing it.

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Question # 48

As the height of a character increases on a display.

A.

legibility increases.

B.

legibility decreases.

C.

brightness increases.

D.

brightness decreases.

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Question # 49

Identify the portion of the connector that carries the signal. Select the answer by clicking anywhere on the correct part of the connector.

CTS question answer

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Question # 50

A saeen is 144 in (3658 mm) wide and the throw ratio is 2.3:1. How far from the screen should the projector be placed?

A.

288 In (7303 mm)

B.

302 in (7681 mm)

C.

331 in (8413 mm)

D.

446 in (11339 mm)

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Question # 51

Milestones are key events or deliverables in a project. On a Gantt Chart or Network Diagram, milestones are represented by a(n)

A.

circle or oval.

B.

diamond or triangle.

C.

square or rectangle.

D.

asterisk or apostrophe.

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Question # 52

A personnel change at an AV integration company results in the assignment of a new technician to an existing facility.

What is the best FIRST step for the integrator to make the transition?

A.

Give the technician directions to the site.

B.

Call the client and tell them a new technician has been assigned.

C.

Have the newly assigned technician review the project documentation.

D.

Make an appointment with the client to introduce the new technician to the client.

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Question # 53

As part of a service agreement offering, wfwt PRIMARY role do preventive maintenance visits (PM/PMV) play?

A.

allows the AV provider toclean, service and assess equipment In the field on a regular basis

B.

allows the AV provider to check in with customer and serves as an opportunity to sell further solutions

C.

allows the AV provider tosell a service that is often forgotten by the customer, and therefore generate greater profit

D.

allows the AV provider access to client premises and scope future work

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Question # 54

Which of the following is an EQ type?

A.

gate

B.

limiter

C.

parametric

D.

compressor

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Question # 55

What does a compressor control in an audio system?

A.

phase

B.

directivity

C.

frequency

D.

dynamic range

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Question # 56

Upon completion of hardware installation and configuration for a new deployment, the NEXT thing the AV Project Manager should have scheduled is

A.

training the client.

B.

testing and verification.

C.

invoicing and project close out.

D.

preventative maintenance schedule.

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Question # 57

Which agreement typically includes installation materials and workmanship against failure for a stipulated period after the installation is complete?

A.

Service warranty

B.

System warranty

C.

Preventive warranty

D.

Manufacturer's warranty

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Question # 58

What frequency is identified by the numbers above each slider of a graphic equalizer?

CTS question answer

A.

center

B.

lowest

C.

highest

D.

secondary

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Question # 59

A client has ordered a large LED video wall to be installed in an existing board room. What should be the integrator's MAIN operational concerns?

A.

power and temperature

B.

brightness and contrast

C.

aspect ratio and resolution

D.

cable management and length

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Question # 60

Invoicing clients, purchasing AV equipment and providing estimates are examples of which of the following types of work?

A.

design

B.

installation

C.

administration

D.

project management

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Question # 61

Image:

CTS question answer

Based on this diagram, how many lighting zones are there?

A.

3

B.

4

C.

5

D.

6

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Question # 62

What device should be used to send a single video signal to several monitors?

A.

Matrix mixer

B.

Passive switcher

C.

Frame synchronizer

D.

Distribution amplifier

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Question # 63

A client wants to replace an older projector with a flat-panel 240 in (610 cm) diagonal display. The client has complained about the cost of replacement lamps for the existing projector as the reason for switching to a flat-panel display. Which of the following is the BEST alternative for a successful solution?

A.

LCD display

B.

Laser projector

C.

Direct view LED

D.

Custom-built OLED display

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Question # 64

Constant voltage distributed audio systems utilize a_____wiring scheme.

A.

star

B.

loop

C.

series

D.

parallel

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Question # 65

What are the dimensions of UHD resolution?

A.

2560 x 1440 pixels

B.

3840 x 2160 pixels

C.

2048 x 1080 pixels

D.

4096 x 2160 pixels

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Question # 66

When considering the security of AV equipment residing on the client network, what is the MOST important step to take to keep the equipment safe from hackers before connecting the equipment to the network?

A.

assign an isolated subnet

B.

change the default passwords

C.

lock out the front panel buttons

D.

mount the equipment to the rack with security screws

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Question # 67

The best practice for tagging AV equipment for inventory management is to

A.

only tag Items over $99.00 in value.

B.

use a unique identifier for each item.

C.

include the value of each item on the tag.

D.

label all Items of the same model with a common identifier.

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Question # 68

Which of the following documents includes details about equipment type, model, location, and expected service frequency?

A.

Warranty form

B.

Maintenance plan

C.

Program document

D.

Handover document

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Question # 69

CTS question answer

This screen has a 16:9 aspect ratio. How close should the nearest viewer be positioned?

A.

3'3" (1 m)

B.

6'7" (2 m)

C.

4'8" (1.4 m)

D.

5'11" (1.8 m)

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Question # 70

When conducting an analysis of the customer's needs, the integrator should:

A.

Keep in mind vendor promotions

B.

Recommend future proof solutions

C.

Have a pre-visualized design in mind

D.

Fill in missing information with the help of the end user

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Question # 71

A client wants a third-party commitment that a project will be completed as per contract and protection against losses if it is not. What document should they request from their supplier?

A.

liability policy

B.

performance bond (guarantee)

C.

statement of qualification

D.

quality assurance checklist

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Question # 72

Remotely monitoring system health of a deployed conference room and rebooting it when faulty is an example of

A.

a service call.

B.

troubleshooting.

C.

a service contract.

D.

proactive maintenance.

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Question # 73

When choosing an amplifier for a 70 V system, what amplifier output would be the BEST option for a space with 12 speakers, each tapped to 30 W?

A.

1 channel, 500 W at 70 V

B.

2 channel, 200 W at 70 V

C.

12 channel, 30 W at 70 V

D.

12 channel, 30 W at 8 ?

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Question # 74

Company information, statement of work, drawings, and bill of materials are presented to the customer as what set of documents?

A.

request for quote

B.

request for proposal

C.

contract documents

D.

bid packet (response)

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Question # 75

When calibrating a loudspeaker system, which weight setting on the SPi. meter is used for its mdus>on of low frequency sound levels in the measurement?

CTS question answer

A.

Weighted

B.

Weighted

C.

Weighted

D.

Weighted

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Question # 76

Exhibit:

CTS question answer

These images provide examples of _____ distortion.

A.

Contrast

B.

Chromatic

C.

Keystone

D.

Trapezoid

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