71801X Practice Exam Questions with Answers Avaya Messaging Support Certified Exam Certification

In Avaya IX™ Messaging, theContent sync engineis the service that provides unified messaging synchronization to various email applications. It is designed to work with Google through the Gmail API, Office365 using the EWS link, and any IMAP4 compliant email application. This synchronization ensures that messages are consistent across different platforms and devices, providing a seamless user experience.References:

• Avaya Messaging (previously called Avaya IX™ Messaging and Officelinx) is a software application server that integrates into Enterprise Telephony environments and provides Unified Messaging/voicemail1.

In Avaya IX™ Messaging, the WebLM server plays a crucial role in license management. The following statements are true regarding the WebLM server:

A.WebLM on both virtual and physical server types are supported.This means that the WebLM server can be deployed on either a virtual machine or a physical server, providing flexibility in how the licensing server is set up within an organization’s infrastructure1.

C.Before installing the voice server, another computer must be designated to act as the license server.This is a standard procedure to ensure that the licensing component is operational and can manage the licenses for the voice server effectively2.

D.If the connection to the WebLM server is interrupted, Avaya IX™ Messaging will revert to demo after 28 days.This grace period allows for temporary issues with connectivity to be resolved without immediately impacting the operational status of the messaging system3.

References: The information provided is based on the documentation and support articles available for Avaya Messaging, which outline the capabilities and configurations related to the WebLM server123.

In an Avaya Messaging High Availability (HA) solution, theMobilink Profilertool is used to monitor the database replication between the Consolidated Server (CS) and Voice Server Nodes (VSNs). It provides insights into the synchronization process, ensuring data consistency and reliability across the messaging system.

References: The Mobilink Profiler is a critical component for monitoring and maintaining database replication in Avaya Messaging HA deployments.

Avaya Messaging version 10.7 is the version from which you can send SNMP alarms to an SAL gateway. This functionality allows for the monitoring and management of system events and alarms through the Simple Network Management Protocol (SNMP), providing administrators with the ability to oversee and respond to system conditions effectively.

References: The capability of Avaya Messaging version 10.7 to send SNMP alarms to an SAL gateway is documented in Avaya’s support resources1.

Avaya Messaging is designed to be flexible and interoperable with various telephony systems. It supports integration with third-party PBXs as long as they use standard communication protocols such as SIP (Session Initiation Protocol), H.323, or ISDN (Integrated Services Digital Network) links. These protocols are widely adopted in the industry, allowing Avaya Messaging to work seamlessly with a diverse range of PBX systems, ensuring broad compatibility and integration options for businesses.

References: The information about Avaya Messaging’s capability to integrate with any PBX using standard protocols is supported by Avaya’s technical documentation and integration manuals123.

Avaya Messaging supports Contact Sync and Calendar Sync with email servers that can integrate with its unified messaging system. Office 365 and Exchange 2010-2019 are known to support these features, allowing users to synchronize their contacts and calendar events with Avaya’s messaging platform. This integration ensures that users have consistent and updated information across their communication and scheduling tools.

References: The support for Contact Sync and Calendar Sync with Office 365 and Exchange 2010-2019 is documented in Avaya’s support materials and product guides.These resources provide instructions for connecting and synchronizing Avaya Messaging with these email servers, ensuring seamless integration for users123.

In Avaya IX™ Messaging High Availability, the system is designed to ensure that voice traffic logs, which are crucial for diagnosing and troubleshooting voice-related issues, are stored on the Voice Server. This allows for a dedicated and optimized environment for handling voice traffic and its associated data. On the other hand, message-related logs, which include data pertaining to messaging functions such as voicemail, email integration, and other unified messaging features, are stored on the Consolidated Server. This separation ensures that the logs are stored in the most relevant location for their purpose, facilitating easier management and access when needed for support and maintenance tasks.

References: The information is corroborated by the search results from the web, which align with the standard practices of Avaya IX™ Messaging High Availability configurations1.

The Avaya Messaging Voice Server Node (VSN) architecture supports a variety of components that are essential for unified messaging and communication services. Two of the supported components are:

• Audio / FAX / ASR / TTS: This includes audio messaging, fax support, automatic speech recognition (ASR), and text-to-speech (TTS) services.
• Message Networking: This allows for the integration and networking of messages across different systems and platforms.

These components are integral to providing a comprehensive unified messaging solution that can cater to diverse communication needs within an organization.

References: The support for these components in the Avaya Messaging VSN architecture is detailed in Avaya’s official support documentation and product descriptions12.

https://downloads.avaya.com/css/P8/documents/101047702

In a High Availability architecture for Avaya IX™ Messaging 10.8, the system supports a maximum of 2,400 ports. This capacity is designed to ensure that the messaging system can handle a large volume of concurrent calls and messages, which is critical for maintaining business communications during peak times or in the event of a server failure.

References: The information is based on the latest available data from Avaya’s official documentation and resources related to Avaya IX™ Messaging 10.8 and its High Availability architecture1234.

When running Carbonite Availability backup software, it is essential to have additional space on the IXM Drive to ensure proper functionality and performance. The correct statement regarding the space requirement is that there should be at least 200MB of free space on the drive in addition to the space occupied by the program’s files. This space is necessary to accommodate the operational needs of the backup software, such as temporary files and buffers that may be created during the backup process.

References: The information regarding the space requirement for Carbonite Availability backup software can be found in the Avaya support documentation, which provides details on the installation and maintenance of Avaya IX Messaging and associated applications1.

When encountering data synchronization issues between the CS (Consolidated Server) and the VSNs (Voice Servers), it is essential to investigate the relevant log files. In this case, you would look into the following log folder:

• IX-Messaging Install drive > UC > IX > Logs

These logs contain valuable information about system events, errors, and synchronization processes. Analyzing these logs can help identify the root cause of synchronization issues and guide troubleshooting efforts.

References: The recommended log folder path is based on Avaya’s documentation and best practices for diagnosing and resolving synchronization-related problems[3].

Avaya IX™ Messaging 10.8 Single Server supports up to 4,500 users. This capacity is designed to meet the needs of various enterprise environments, providing a robust and scalable unified messaging solution that integrates seamlessly with existing telephony and email systems.

References: The verified answer is based on the information available in the Avaya Messaging Support documentation and resources.For the most accurate and detailed information, please refer to the official Avaya documentation and support resources1.

For Avaya IX™ Messaging, the recommended hardware requirements are designed to ensure optimal performance and reliability. The following statements are true:

A.Configure the CPU for Performance mode in the server’s BIOS settings: This ensures that the CPU operates at the best possible performance level, which is crucial for handling the demands of Avaya IX™ Messaging.

B.All processors are to be Intel® 2.0 GHz or better: A minimum processor speed of 2.0 GHz is required to meet the demands of Avaya IX™ Messaging, ensuring efficient processing of tasks.

E.All hard drives must be high performance, server grade drives: High-performance, server-grade drives are necessary to handle the intensive read/write operations and provide the reliability needed for Avaya IX™ Messaging’s data storage requirements.

References: These recommendations are based on Avaya’s official support documents and product specifications, which detail the hardware requirements for Avaya IX™ Messaging installations123.

In Avaya IX™ Messaging, the WebLM server plays a crucial role in license management. The following statements are true regarding the WebLM server:

A.WebLM on both virtual and physical server types are supported.This means that the WebLM server can be deployed on either a virtual machine or a physical server, providing flexibility in how the licensing server is set up within an organization’s infrastructure1.

C.Before installing the voice server, another computer must be designated to act as the license server.This is a standard procedure to ensure that the licensing component is operational and can manage the licenses for the voice server effectively2.

D.If the connection to the WebLM server is interrupted, Avaya IX™ Messaging will revert to demo after 28 days.This grace period allows for temporary issues with connectivity to be resolved without immediately impacting the operational status of the messaging system3.

References: The information provided is based on the documentation and support articles available for Avaya Messaging, which outline the capabilities and configurations related to the WebLM server123.

In an Avaya IX™ Messaging High Availability system, the majority of configurations are typically performed on theConsolidated server. This server acts as the central point for managing settings and configurations that affect the entire messaging system. It is responsible for unifying voicemail with email solutions and handling unified messaging, making it the primary server for configuration tasks.

References: The role of the Consolidated server in Avaya IX™ Messaging High Availability systems is outlined in Avaya’s support documentation and product descriptions1.