Practice Free 71801X Avaya Messaging Support Certified Exam Exam Questions Answers With Explanation

For an Avaya IX™ Messaging High Availability installation, the following requirements are crucial:

• A: The maximum round-trip latency between the voice servers and the PBX should not exceed 200 milliseconds, with an optimal latency being less than 150 milliseconds. This ensures timely communication and synchronization between the servers and the PBX.
• C: All servers must have a minimum of 1 Gb/s connection to the network. This high-speed connection is necessary to handle the data throughput required for a high availability setup.
• D: The maximum round-trip latency between the voice servers and the consolidated servers must not be more than 50 milliseconds. This low latency is essential for maintaining the integrity and performance of the system during failover scenarios.

References: These requirements are specified in the Avaya IX Messaging documentation and installation guides, which provide detailed information on setting up a high availability environment123.

Avaya Messaging system stores its log files in a structured directory to facilitate easy access and management. The logs are typically stored in the ‘OL’ directory, which stands for ‘Officelinx’, the previous name for Avaya IX™ Messaging. This directory is located on the messaging install drive under the ‘UC’ folder, which is the standard storage path for such files.

References: The storage location for log files in Avaya Messaging is detailed in the product’s support documentation and related technical resources1.

If the SQL DB service is stopped manually, it will be automatically restarted by theSQLANYs_ASADBJJCprocess. This process monitors the database and ensures its availability and proper functioning. When the service is stopped or encounters an issue, SQLANYs_ASADBJJC takes corrective actions to restore the service.

References: The information is based on Avaya’s official documentation and resources related to Avaya IX™ Messaging[8].

Avaya IX™ Messaging offers a range of features designed to enhance communication and collaboration within an organization. The following three features are among those offered:

A.JITC Security and Encryption: Avaya IX™ Messaging provides JITC (Joint Interoperability Test Command) compliant security and encryption, ensuring that communications are secure and meet stringent government and military standards.

B.Fax, Speech, Transcription Services: The platform includes support for fax services, speech recognition, and transcription services, allowing users to receive faxes, have their voicemails transcribed, and interact with the system using voice commands.

D.PBX and Cloud Integration: Avaya IX™ Messaging is designed to integrate seamlessly with both on-premises PBX systems and cloud-based communication solutions, providing flexibility and scalability for different organizational needs.

References: These features are detailed in the Avaya IX™ Messaging documentation and support materials, which outline the capabilities and services provided by the platform1.

Avaya IX™ Messaging 10.8 Single Server supports up to 4,500 users. This capacity is designed to meet the needs of various enterprise environments, providing a robust and scalable unified messaging solution that integrates seamlessly with existing telephony and email systems.

References: The verified answer is based on the information available in the Avaya Messaging Support documentation and resources.For the most accurate and detailed information, please refer to the official Avaya documentation and support resources1.

Basic Unified Messaging (UM) via SMTP Forwarding has the following functions:

• Voice and fax messages are deposited on the Messaging Server, and then forwarded to the Email server(A).This process allows users to receive their voice and fax messages directly in their email inbox1.
• Messaging forwards received voice and fax messages to an SMTP compliant Email server©.The SMTP Forwarding feature is enabled on a system-wide basis and facilitates the forwarding of these messages from the messaging server to email addresses1.
• Voicemail messages appear in the regular inbox of the User’s Email client(E).When a user receives a voice or fax message, a copy is forwarded to the specified email address, and for voice messages, the email includes an audio file attachment that can be listened to on a PC or smartphone1.

References: The functions of Basic Unified Messaging via SMTP Forwarding are described in the documentation provided by Mitel, which outlines the features installed as part of the base package in every NuPoint UM system1.

In the context of Avaya Messaging configurations, a larger configuration typically refers to setups that support a substantial number of Unified Messaging (UM) users. The requirement for a 1 Gb/s connection between Avaya Messaging, Content Sync Engine (CSE), and E-mail Servers is indicative of the need for high bandwidth to accommodate the data traffic generated by a large user base. A configuration is considered larger when it supports 1000 or more UM users, necessitating such network capabilities to ensure smooth and efficient operation.

References: The classification of a larger configuration in terms of UM user support is based on Avaya’s standard guidelines for network infrastructure requirements to handle the expected load1.

Avaya IX™ Messaging, previously known as Avaya IX™ Messaging and Officelinx, is a software application server that integrates into Enterprise Telephony environments to provide Unified Messaging/voicemail. It can unify voicemail with email solutions, whether cloud-based or on-premises. The user to channel licensing ratio is a measure of how many user licenses are allocated per communication channel. In the context of Avaya IX™ Messaging, the correct ratio is 40 user licenses for every 1 channel, allowing for efficient allocation and utilization of resources within the system.

References: The information regarding the user to channel licensing ratio can be found in the Avaya IX™ Messaging documentation and support resources, which provide detailed guidelines on system capabilities and licensing structures1.

A High Availability Avaya Messaging system is designed to support a large number of users. The system can be scaled up to support40,000 users, providing robust performance and reliability for enterprises with extensive communication needs.

References: This information is based on Avaya’s official support documents and product specifications, which detail the scalability options for Avaya Messaging in a High Availability configuration1.

The ETSIPService.ini file is part of the Avaya IX Messaging system, which is designed to integrate with enterprise telephony environments to provide unified messaging and voicemail services. When enabling TLS security, modifications to the ETSIPService.ini file are necessary. This file is located in the UC/ETSIPService folder on the voice server’s hard drive. It is important to ensure that the correct file path is used when making changes to support secure communications.

References: The information is confirmed by the Avaya support documentation and resources that provide details on the Avaya Messaging system and its configuration files.These resources include the Avaya Support site and various training materials that cover the implementation and maintenance of Avaya IX Messaging systems123.

The Admin tool is used to configure the parameters for Avaya IX™ Messaging to integrate with PBX systems. This tool provides a user interface for administrators to manage and set up the system settings, including integration with Private Branch Exchange (PBX) systems. It allows for the configuration of various parameters and settings that are necessary for the proper functioning and integration of Avaya IX™ Messaging within an organization’s telephony infrastructure.References:

• Avaya Control Manager Overview and Specification
• Avaya IX Messaging Feature Guide
• Experience Platform Solution Description
• Avaya Cloud Developers
• Using Workspaces Experience Platform: Messaging
• Avaya Documentation Main Page

The Avaya IX™ Messaging system supports a configuration where, if SR140 fax port licenses are present, it can support up to 24 fax ports per voice server. The maximum number of fax channels that can be supported across the solution is 120. This allows for scalability and flexibility in deployment, ensuring that a sufficient number of fax channels are available to meet the communication needs of the organization.

References: The information regarding the supported fax channels with SR140 fax port licenses is based on the standard configuration and licensing details provided by Avaya for the IX™ Messaging system1.

Avaya IX™ Messaging release has validated McAfee VirusScan as the anti-virus software for use with its system. This validation ensures that McAfee VirusScan is compatible with Avaya’s messaging products and can provide the necessary security measures to protect against viruses and other malicious software that could compromise the messaging system’s integrity and performance.

References: The validation of McAfee VirusScan by Avaya IX™ Messaging release is mentioned in Avaya’s support documentation and resources, which provide detailed information on the requirements and recommendations for setting up and maintaining a secure messaging environment

In Avaya IX™ Messaging, theContent sync engineis the service that provides unified messaging synchronization to various email applications. It is designed to work with Google through the Gmail API, Office365 using the EWS link, and any IMAP4 compliant email application. This synchronization ensures that messages are consistent across different platforms and devices, providing a seamless user experience.References:

• Avaya Messaging (previously called Avaya IX™ Messaging and Officelinx) is a software application server that integrates into Enterprise Telephony environments and provides Unified Messaging/voicemail1.

Avaya Messaging, previously known as Avaya IX™ Messaging and Officelinx, is a software application server that integrates into enterprise telephony environments. It provides unified messaging and voicemail capabilities, allowing for the integration of voice and fax messages with email solutions, whether they are cloud-based or on-premises. This integration facilitates a unified communication experience that can enhance collaboration and productivity within an organization.

References: The description of the Avaya Messaging solution is based on information from Avaya’s official support documentation1.

For Avaya IX™ Messaging, the Windows Firewall settings are crucial for ensuring the security and proper communication between the different components of the system. The true statements regarding Windows Firewall configuration are:

B.After installation, Windows Firewall can be turned on for the Consolidated Server, but must remain turned off for the primary and secondary Voice Servers. This is because the Consolidated Server may need to communicate with other network components that require Windows Firewall to be enabled, while the Voice Servers need to have unrestricted communication within the system, which could be impeded by the firewall.

C.Servers running Avaya Messaging must have Windows Firewall turned on during software installation only. This temporary enabling of the firewall during installation helps protect the system during the setup process when it might be vulnerable to external threats. After installation, the firewall settings can be adjusted according to the system’s operational requirements and security policies.

References: The information is based on standard practices for configuring Windows Firewall in enterprise environments to support applications like Avaya Messaging, ensuring both security and functionality1.

Avaya Messaging 10.8 SP1 supports installation on several Windows Server operating systems. The supported versions are Windows Server 2012R2, Windows Server 2016, and Windows Server 2019. These operating systems provide the necessary environment for Avaya Messaging to function correctly, offering stability and support for the features required by the messaging system.

References: The supported operating systems for Avaya Messaging 10.8 SP1 installation are listed in the Avaya support documentation and related resources12.

Avaya IX™ Messaging version 10.8 is capable of sending SNMP (Simple Network Management Protocol) alarms to an SAL (Secure Access Link) gateway. This functionality is important for system administrators to monitor and manage the health and performance of the messaging system, as SNMP alarms can alert them to potential issues that need attention.

References: The information is supported by a source that specifies Avaya IX™ Messaging version 10.7 as being able to send SNMP alarms to an SAL gateway1. However, it is important to note that product capabilities can evolve with new releases, and version 10.8, being a subsequent release, would include the functionalities of the previous versions along with additional enhancements.