Practice Free 77201X Avaya IP Office Platform Implement Certified Exam Exam Questions Answers With Explanation

IP Office imposes no fixed limit on the number of users per hunt group (Option D), constrained only by system capacity (e.g., 2500 users total in Server Edition). Options A, B, and C are arbitrary limits not specified.References: Avaya IP Office Hunt Group Configuration Guide.

IP Office Manager (Option A) is the tool used to upgrade the firmware of the IP500 V2 by uploading new software binaries to the control unit. Option B (SSA) monitors performance, Option C (Voicemail Pro) manages voicemail, and Option D (Web Manager) is for Server Edition, not firmware upgrades on IP500 V2.References: Avaya IP Office Manager Administration Guide.

Automatic Route Selection (ARS) (Option B) routes outgoing calls based on dialed numbers, selecting the appropriate trunk (e.g., SIP, PRI) using short codes and Line Group IDs. Option A is for Voicemail Pro, Option C is for hunt groups, and Option D is for SSA—not ARS.References: Avaya IP Office ARS Configuration Guide.

The Application Server (Option B) hosts applications like one-X Portal, Voicemail Pro, and Contact Center in Server Edition. Option A is a subset of its role, Option C is for Manager, and Option D is for SSA or external tools.References: Avaya IP Office Application Server Guide.

Avaya Equinox is a unified communications client for mobile and desktop devices, offering features like softphone calling, IM, and presence. To use Equinox on a mobile device with IP Office, a user requires the "Power User" profile (Option B). This profile includes licenses for advanced mobility features, such as softphone functionality and integration with Equinox, allowing seamless access to IP Office features remotely. Option A (Teleworker) is for remote deskphone users, Option C (Basic) provides minimal features, and Option D (Remote Worker) is specific to certain remote configurations, none of which fully support Equinox without additional licensing.References: Avaya IP Office Equinox Solution Guide, User Profile Licensing Guide.

IP Office Server Edition supports up to 1024 SIP trunk channels (Option D) across the system, requiring sufficient licensing and bandwidth. Options A, B, and C represent lower capacities.References: Avaya IP Office SIP Trunk Configuration Guide.

Each VCM32 card supports 32 VoIP calls, so two VCM32 cards on an IP500 V2 support 64 simultaneous calls (Option B). Options A, C, and D reflect incorrect totals for this configuration.References: Avaya IP Office IP500 V2 Installation Manual.

The "Receptionist" license (Option C) enables the SoftConsole application for receptionist duties, such as call handling and transfers. Option A (Power User) is for mobility, Option B (Office Worker) for one-X Portal, and Option D (Teleworker) for remote deskphones—not receptionist features.References: Avaya IP Office Licensing Guide.

The "Incoming Call Route" (Option A) directs incoming calls to destinations (e.g., extensions, hunt groups) based on criteria like DID or time profiles. Option B is for ARS, Option C is for Voicemail Pro, and Option D is for SSA—not incoming routing.References: Avaya IP Office Incoming Call Route Configuration Guide.

Embedded Voicemail is a basic voicemail solution integrated into the IP Office control unit (e.g., IP500 V2) without requiring a separate server. It supports Option A, "Auto Attendant," which allows callers to navigate menus (e.g., "Press 1 for Sales"), and Option B, "Hunt Group Announcements," which provides greetings or queue messages for hunt groups. Option C, "Call Recording," is not supported by Embedded Voicemail; it requires Voicemail Pro or a separate recording solution. Option D, "Voicemail to Email," is also exclusive to Voicemail Pro, which integrates with email servers, unlike Embedded Voicemail.References: Avaya IP Office Embedded Voicemail User Guide.

Voicemail Pro on Server Edition supports up to 150 simultaneous channels (Option C), allowing extensive voicemail and auto-attendant capacity. This requires sufficient licensing and server resources. Options A, B, and D represent lower or higher limits not aligned with Server Edition specs.References: Avaya IP Office Voicemail Pro Administration Guide.

The Small Community Network (SCN) allows multiple IP500 V2 control units to be networked for distributed telephony. The maximum number supported is 32 (Option D), enabling up to 1000 users across the network with proper licensing and configuration. Options A, B, and C represent lower limits not reflective of SCN’s full capacity.References: Avaya IP Office SCN Configuration Guide.

Voicemail Pro supports multiple protocols for email integration: SMTP (Option A) for sending voicemail-to-email, IMAP (Option B) for retrieving emails, and MAPI (Option C) for Microsoft Exchange integration, making Option D ("All of the above") correct.References: Avaya IP Office Voicemail Pro Administration Guide.

The TCM8 card (Option B) supports up to 8 digital stations (e.g., Avaya 1400/9500 series phones) on the IP500 V2. Option A (Phone 8) is for analog phones, Option C (ATM4) is for analog trunks, and Option D (PRI 30) is for PRI trunks.References: Avaya IP Office IP500 V2 Installation Manual.

The Avaya IP Office Server Edition is designed for scalability, supporting a large number of users across multiple servers. The maximum capacity is 2500 users (Option D), achieved in a fully expanded deployment with a Primary Server, Secondary Server, and multiple Expansion Systems (up to 148 additional systems). This capacity includes all types of users (e.g., Basic, Power, Teleworker) and requires sufficient licensing and hardware resources (e.g., virtualized or dedicated servers). Options A (500), B (1000), and C (2000) represent lower tiers or partial configurations but do not reflect the full potential of Server Edition.References: Avaya IP Office Server Edition Capacity Guidelines.

The Avaya IP Office IP500 V2 is a control unit that supports external expansion modules to increase capacity for trunks and extensions. Without a 4-port expansion card, the IP500 V2 supports up to 8 external expansion modules. Each module can provide additional ports for analog phones, digital stations, or trunks (e.g., DS16, DS30, or analog trunk modules). The limitation of 8 is due to the system’s backplane and power capacity without additional expansion hardware. Option A (4) is too low, Option C (14) exceeds the maximum even with a 4-port card (which allows up to 12), and Option D (18) is not supported under any configuration.References: Avaya IP Office IP500 V2 Installation Manual, Capacity Guidelines.

The Avaya IP Office Manager is a critical administrative tool used to configure and manage IP Office systems, including the Server Edition. The Server Edition is a scalable solution designed for larger deployments, allowing multiple IP Office servers (Primary, Secondary, and Expansion systems) to work together as a single system. Option B, "Manager shows the status of all servers on one screen," is true because, in Server Edition deployments, the IP Office Manager provides a consolidated view of the network, displaying the status of all connected servers (e.g., Primary Server, Secondary Server, and Expansion Systems) in a single interface. This feature simplifies monitoring and management across distributed systems. Option A is incorrect because, while web-based management exists (via Web Manager), the traditional Manager application is a standalone Windows-based tool, not fully ported to Web Management. Option C is incorrect as the Voicemail Pro Client is a separate application, not bundled within Manager. Option D is also incorrect because Manager is typically installed on a separate PC, not directly on the server itself, though it communicates with the server for configuration.References: Avaya IP Office Platform Server Edition Reference Configuration Guide, IP Office Manager documentation.

Call Pickup (Option A) enables a user to answer a call ringing on another extension using a feature code (e.g., *30). Option B redirects calls, Option C distributes calls, and Option D links to external numbers—none perform pickup.References: Avaya IP Office Feature Code Guide.

Avaya J100 series IP phones (e.g., J169, J179) use SIP and require an HTTP/HTTPS server to download firmware and configuration files during registration (Option C). This can be hosted on the IP Office system or an external server. Options A and B are control units that support the phones but aren’t the specific requirement. Option D (Voicemail Pro) is unrelated to phone registration.References: Avaya IP Office J100 Series Configuration Guide.

IP Office supports secure SIP trunking using TLS (Transport Layer Security) for signaling encryption (Option A) and SRTP (Secure Real-Time Transport Protocol) for media encryption (Option C), making Option D ("Both A and C") correct. Option B (RTP) is unsecured media transport, not specific to security.References: Avaya IP Office SIP Trunk Configuration Guide.

To operate SoftConsole, a specific license is required per user. Option B, "SoftConsole User," is the correct license, explicitly designed to enable the SoftConsole application for a single user, providing access to its call-handling features. Option A (Office Worker) supports one-X Portal and softphones but not SoftConsole. Option C (Receptionist) is not a license type; it’s a role that might use SoftConsole with the appropriate license. Option D (Avaya IP Endpoint) is for IP phones, not software applications like SoftConsole.References: Avaya IP Office Licensing Guide.

Call Hold (Option A) allows a user to pause a call and retrieve it from the same phone using a button or code. Option B (Call Park) holds calls for retrieval from any phone, Option C transfers calls, and Option D answers ringing calls—not holding.References: Avaya IP Office Feature Code Guide.

Phone Lock (Option B) allows a user to secure their phone with a PIN, preventing unauthorized use. Option A is for logging into phones, Option C restricts outbound calls, and Option D links to external numbers—none lock the phone itself.References: Avaya IP Office Phone User Guide.

Server Edition supports up to 148 Expansion Systems (Option C) in addition to the Primary and Secondary Servers, allowing massive scalability up to 2500 users. Options A, B, and D do not match the documented limit.References: Avaya IP Office Server Edition Deployment Guide.

Avaya IP phones on IP Office support up to 12 call appearances (Option C), allowing multipleactive or held calls to be displayed, depending on the phone model (e.g., J169). Options A, B, and D are incorrect limits.References: Avaya IP Office IP Endpoint Configuration Guide.