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78200X Practice Exam Questions with Answers Avaya IP Office Platform Configuration and Maintenance Exam Certification

Question # 6

Calls into the IP500 V2 are not ringing to the expected user.

Which statement describes how the call routing is validated?

A.

Use the System Status Application (SSA) to see what user the call is ringing to.

B.

Use Customer Call Status (CCS) to see what user the call is ringing to.

C.

Capture a System Monitor trace and escalate to Avaya for an answer.

D.

Wait until the system is idle and place test calls so you can hear which telephone is ringing.

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Question # 7

Which three licenses are made obsolete by Server Edition? (Choose three.)

A.

Voice Networking

B.

Receptionist

C.

Advanced Edition

D.

Power User

E.

Mobile Worker

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Question # 8

Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)

A.

user profiles set to Virtual

B.

advanced System license

C.

endpoint license

D.

user profile set to Teleworker

E.

user and SIP extension in IP Office

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Question # 9

Which two applications does the Unified Communication Module (UCM) support without the addition of an external server? (Choose two.)

A.

Avaya Contact Recorder

B.

one-X® Communicator

C.

one-X® Portal

D.

Embedded Voicemail

E.

Voicemail Pro

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Question # 10

Which Voicemail Pro feature has a web interface to retrieve information left by the caller?

A.

Voicemail Collect

B.

Campaign

C.

Looped Announcement

D.

Avaya Contact Recorder

E.

Auto Attendant

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Question # 11

A customer has UMS enabled on their VoiceMail Pro server. They want to use Microsoft Outlook to retrieve voicemail messages, and are not using Microsoft Exchange as the message store.

Which protocol must be configured in Microsoft Outlook to access their messages?

A.

POP3

B.

MAP

C.

HTTP

D.

MAPI

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Question # 12

A customer is reporting that since they last rebooted the IP Office, some of their users are not receiving calls as they did before.

Which two tools can you use to check who last made any changes to the system? (Choose two.)

A.

Web-Manager

B.

Monitor

C.

Manager

D.

System Status Application

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Question # 13

On an IP Office 500 V2 there are two SD card slots. The first contains the System SD card, which has a unique feature key number.

The unique feature key number is essential for which purpose?

A.

to provide the upgrade tool

B.

to validate licenses

C.

to set the Voicemail type, either Embedded or Voicemail Pro

D.

to allow the storage of the correct version bin files

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Question # 14

A customer wants to use one of their local servers to supply the time and date for the IP Office.

In the System menu/Time Config Source, which setting would you select to achieve this?

A.

Voicemail Pro/Manager

B.

SNTP

C.

None

D.

Local

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Question # 15

Which Application is used to upgrade IP Office Server Edition?

A.

Manager

B.

Web Manager

C.

System Status

D.

Linux command line

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Question # 16

You have purchased a pre-configured Avaya Application Server, the Server has Voicemail Pro and one-X® Portal already installed.

Which application should you use to check that they are both running?

A.

Web Manager Application

B.

Monitor Application

C.

Manager Application

D.

Application Server

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Question # 17

Using the Upgrade Wizard, which Password is required when upgrading the IP Office 500 V2?

A.

Manager password

B.

Security password

C.

System password

D.

Administration password

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Question # 18

A customer has a Windows Voicemail Pro server. When calls come into the customer’s system, if the telephone number of the caller is in the customer’s records, the customer wants those calls to be routed to a specific user.

Which voicemail action type is needed to configure this?

A.

Database Action

B.

Miscellaneous Action

C.

Configuration Action

D.

Condition Action

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Question # 19

There are two applications where System Alarms can be viewed, but only one of the Applications has the ability to create notification of an alarm via email.

Which application has the ability to create notification of an alarm via email?

A.

Manager Application

B.

Monitor Application

C.

System Status Application

D.

Web Manager Application

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