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  • Exam Name: BCS Foundation Certificate in IS Project Management
  • Last Update: Jul 8, 2025
  • Questions and Answers: 625
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ISEB-PM1 Practice Exam Questions with Answers BCS Foundation Certificate in IS Project Management Certification

Question # 6

Management styles associated with production environments, such as assembly lines commonly include:

A.

assumption that workers lack ambition and dislike responsibility

B.

All of the other alternatives apply.

C.

a directing style of leadership.

D.

a lack of confidence in their workers

E.

a Theory X style of leadership

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Question # 7

Surveys have shown that the primary skill needed to be a project manager is communication skill. The typical project manager spends approximately ______ percent of his or her time communicating.

A.

40-50

B.

50-60

C.

90-95

D.

75-90

E.

60-75

Full Access
Question # 8

When using the Delphi technique for gathering information, what forecasting method is being used?

A.

Time series method

B.

Casual method

C.

Econometric method

D.

Judgmental method

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Question # 9

On what is project baseline development established?

A.

Approved product requirements

B.

Estimated project cost and schedule

C.

Actual project cost and schedule

D.

Revised project cost and schedule

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Question # 10

A quality control manager decides to increase his daily sample size from three to six. The size of the control band will:

A.

not determinable from given data

B.

None of the other alternatives apply

C.

decrease

D.

remain unchanged

E.

increase

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Question # 11

Which of the following is an example of the simplest fixed-price contract?

A.

Purchase requisition

B.

Purchase order

C.

Verbal agreement

D.

Request for quote

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Question # 12

Which of the following is generally the MOST CORRECT use of a project network diagram?

A.

Showing the project schedule

B.

Documenting activity interdependencies

C.

Defining project resources

D.

Defining the project costs

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Question # 13

Trend Analysis is best described as:

A.

Examining project performance over time

B.

Calculating Earned Value

C.

Calculating Cost Variance

D.

Analyzing performance of similar projects over time

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Question # 14

The Communications Management Plan should contain the following:

A.

Selection of appropriate media to meet specific needs

B.

Communications policy

C.

All of the other alternatives apply

D.

Communications media

E.

Reporting channels

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Question # 15

During which process would you obtain stakeholders' formal acceptance of the completed project scope?

A.

Quality control

B.

Scope verification

C.

Scope control

D.

Close project

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Question # 16

The Delphi Method is well-suited for:

A.

Decision-making

B.

All of the other alternatives apply

C.

Decision-making and Forecasting

D.

Forecasting

E.

Overhead rate estimating

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Question # 17

Which analysis uses beta and triangular distributions as a tool and technique?

A.

Quantitative risk analysis

B.

Qualitative risk analysis

C.

Perform quality assurance

D.

Perform quality control

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Question # 18

What are three basic types of project phase-to-phase relationships?

A.

Sequential, Overlapping, Non-overlapping

B.

Sequential, Iterative, Overlapping

C.

Sequential, Non-overlapping, Iterative

D.

Iterative, Overlapping, Non-overlapping

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Question # 19

A project manager in a predominantly hierarchical organization has been assigned a major project with aggressive timelines. The BEST approach for developing an initial project charter in this environment is to:

A.

Create a project charter using brainstorming sessions with potential team members and stakeholders

B.

Create and present a draft project charter to potential team members and stakeholders to solicit their input.

C.

Create a project charter jointly with management for distribution to potential team members and stakeholders.

D.

Create a project charter with the functional managers and present it to the sponsor for signature.

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Question # 20

Risk event probability is defined as:

A.

the total number of possible events divided into the expectations or frequency of the risk event

B.

the fraction of the total project tasks which may be affected by the risk event

C.

the number of times the risk event may occur

D.

Both 1) the total number of possible events divided into the expectations or frequency of the risk event and 2) the number of times the risk event may occur.

E.

the total number of possible events divided into the consequences of the risk event.

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Question # 21

Which of the following is NOT included in a schedule change control system?

A.

Approval levels necessary for authorizing changes

B.

Tracking systems

C.

Paperwork necessary for making changes

D.

Limitations on the scope of changes

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Question # 22

What is a specific advantage of analogous estimating in comparison with other cost estimate techniques?

A.

Uses contingency reserves

B.

Less costly and time consuming

C.

Can be applied to segments of work

D.

More accurate

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Question # 23

Project team members begin to address the project work and technical decisions. The project team is in which of the following stages of team development?

A.

Storming

B.

Forming

C.

Norming

D.

Performing

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Question # 24

The widget production project is well underway. The requirements are clear that each widget must weigh between 0.320 and 0.325 ounces. The first day of test production resulted in 1247 widgets. Of the widgets inspected, 47 percent fell within the acceptable weight range. This is an example of:

A.

Control limits.

B.

Quality assurance.

C.

Control charting.

D.

Corrective action.

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Question # 25

Which tool or technique uses the 80/20 principle?

A.

Pareto chart

B.

Cause and effect diagrams

C.

Control charts

D.

Flowcharting

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Question # 26

Which tool and technique of quality planning involves comparing actual or planned practices to those of other projects to generate ideas for improvement and provide a basis by which to measure performance?

A.

Histogram

B.

Quality audits

C.

Benchmarking

D.

Performance measurement analysis

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Question # 27

The methods and techniques for determining the economic costs, the environmental impact, the economic returns, and the probability for success are called:

A.

Bills of materials.

B.

Pert charts.

C.

Managerial reserves.

D.

None of the other alternatives apply

E.

Feasibility studies.

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Question # 28

Which is one of the determining factors used to calculate CPI?

A.

EV

B.

SPI

C.

PV

D.

ETC

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Question # 29

The highest degrees of project risk and uncertainty are associated with the following phase of the project:

A.

Both 1) conceptual, and 2) post project evaluation

B.

cut-over

C.

conceptual

D.

execution

E.

post project evaluation

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Question # 30

Which is the document that presents a hierarchical project organization?

A.

WBS

B.

CPI

C.

OBS

D.

BOM

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Question # 31

You are the project manager for a top-secret software project for an agency of the United States government. Your mission-should you choose to accept it-is to complete the project using internal resources. The reason is that finding contractors with top-secret clearances takes quite a bit of time, and waiting for clearances would jeopardize the implementation date. Your programmers are 80 percent of the way through the programming and testing work when your agency appoints a new executive director. Slowly but surely your programmers are taken off this project and reassigned to the executive director's hot new project.

Which of the following type of project ending is this?

A.

Extinction

B.

Starvation

C.

Addition

D.

Integration

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Question # 32

Which of the following is a technique for resolving conflict?

A.

Collaborating

B.

Issue log

C.

Leadership

D.

Motivation

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Question # 33

A(n) _____ is defined as a specified accomplishment in a particular instant in time which does not consume time or resources.

A.

Event.

B.

Activity

C.

Correlation

D.

Event constrained within planned effort.

E.

Constant

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Question # 34

Which process group typically consumes the bulk of a project's budget?

A.

Monitoring & Controlling

B.

Executing

C.

Planning

D.

Initiating

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Question # 35

What is the status of a project if the Cost Performance Index is 1.25 and the Schedule Performance Index is 0.75?

A.

Under budget and behind schedule

B.

Over budget and ahead of schedule

C.

Under budget and ahead of schedule

D.

Over budget and behind schedule

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Question # 36

What cost control technique is used to compare actual project performance to planned or expected performance?

A.

Cost aggregation

B.

Trend analysis

C.

Forecasting

D.

Variance analysis

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Question # 37

In which of the following is the cost of risk hidden by the contractor?

A.

Fixed Price Plus Incentive

B.

Firm Fixed Price Contract and Fixed Price Plus Incentive

C.

Firm Fixed Price Contract

D.

Cost Plus Percentage of Cost

E.

Cost Plus Fixed Price

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Question # 38

In a control chart, the consecutive measurements are 11, 13, 09, 07, 08, 09, 09, 09, 08, and 12. For the entire process, the goal is 10 and the standard deviation is 1.

For this data set, it is correct to say that the process:

A.

is under control.

B.

is out of control.

C.

has an increasing trend.

D.

has a decreasing trend.

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Question # 39

Which of the following is an input to identify risk?

A.

Organizational process assets

B.

Scope management plan

C.

Communication management plan

D.

Expert judgment

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Question # 40

The Define Scope process is in which of the following process groups?

A.

Initiating

B.

Planning

C.

Monitoring & Controlling

D.

Executing

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Question # 41

Which may be employed to shorten a schedule without changing the scope of the task?

A.

Alter to task priorities.

B.

Releasing resources earlier from tasks which were scheduled with a late start.

C.

Fast tracking or Crashing

D.

Fast tracking.

E.

Crashing

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Question # 42

A project manager you are mentoring comes to you for help because he is about to face his first procurement audit. You might explain that he should NOT worry about such an audit because it:

A.

Identifies successes and failures that warrant transfer to other procurements.

B.

Makes sure the contract is being followed.

C.

Makes sure costs are in line with the project.

D.

Makes sure the seller is following the contract.

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Question # 43

What is a technique used in the performance reporting process?

A.

Expert judgment

B.

Project management methodology

C.

Stakeholder analysis

D.

Status review meetings

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Question # 44

The project manager notices that project activities being completed by one department are all taking slightly longer than planned. To date, none of the activities/work packages have been on the critical path, nor have they affected the critical chain planning that has occurred. The project manager is bothered by the problem, since four of the next five critical path activities are being completed by this department. After making three calls, the project manager is finally able to converse with the department manager to determine what is going on. The conversation is slow, because both speak different native languages and they are trying to converse in French, a shared language. To make communication easier, the project manager frequently asks the department manager to repeat back what has been said. The department manager communicates that his staff is following a company policy that requires two levels of testing. During the conversation, the department manager also makes a comment that leads the project manager to believe that the policy may include excessive work. This is the fourth time the project manager has heard such a comment.

What is the BEST thing to do?

A.

Create a better communications management plan that requires only one language to be the universal language on the project and have translators readily available on a moment's notice.

B.

Contact someone else in the department who speaks the project manager's native language better to confirm the department manager's opinion.

C.

Find out if the upcoming activities should be re estimated.

D.

Work on increasing the effectiveness of the performing organization by recommending continuous improvement of the policy in question.

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Question # 45

A non-critical path activity is completed in half the time. Then, ___________.

A.

All of the other alternatives apply.

B.

The slack in the path containing this activity will increase.

C.

The total cost for this activity has decreased.

D.

The critical path is also reduced.

E.

Manpower from this activity can be assigned to other activities.

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Question # 46

What tool and technique is used to determine whether work and deliverables meet requirements and product acceptance criteria?

A.

Decomposition

B.

Benchmarking

C.

Inspection

D.

Checklist analysis

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Question # 47

The decomposition technique is used to do which of the following?

A.

Subdivide the estimated costs of individual activities

B.

Subdivide project deliverables and project work into smaller, more manageable components

C.

Relate the work packages to the performing organizational units

D.

Shorten the project schedule duration and the amount of resources needed

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Question # 48

What is the first step in preparing the risk register?

A.

Qualitative risk analysis

B.

Quantitative risk analysis

C.

Risk response planning

D.

Risk identification

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Question # 49

A project manager has limited authority in which type of organizational structure?

A.

Weak matrix

B.

Functional

C.

Balanced matrix

D.

Projectized

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Question # 50

Which process includes facilitated workshops as a tool and technique?

A.

Collect Requirements

B.

Plan Communications

C.

Develop Project Team

D.

Report Performance

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Question # 51

An activity-on-node (AON) network diagram shows the following activities on two critical paths; Start, D, E, J, L, End and Start, D, E, G, I, L, End. Each activity is at least three days in duration, except for activity L, which is one day in duration.

If you are directed to reduce the project by one day, which activities are MOST likely to change?

A.

Activity L

B.

Activity E or activity J

C.

Activity G or activity I

D.

Activity D or activity E

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Question # 52

A Project Management Office (PMO) manages a number of aspects, including what?

A.

Project scope, schedule, cost, and quality of the products of the work packages

B.

Central coordinator of communication management across projects, and for the delivery of specific project objectives, organization opportunity assessment

C.

Assigns project resources to best meet project objectives

D.

Overall risk, overall opportunity and interdependencies among projects

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Question # 53

The project manager and project sponsor are discussing the project costs and whether it is better to have their own company do part of the project or hire another company to do the work. If they asked for your opinion, you might say it would be better to do the work yourself if:

A.

There is a lot of proprietary data.

B.

You have the expertise, but you do not have the available manpower.

C.

You do not need control over the work.

D.

Your company resources are limited.

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Question # 54

Which project management process ensures the seller's performance meets procurement requirements and that the buyer performs according to the terms of the legal contract?

A.

Plan Procurements

B.

Perform Quality Assurance

C.

Administer Procurements

D.

Conduct Procurements

Full Access
Question # 55

All of the following are true regarding Communications Planning except for which one?

A.

Communications requirements analysis, communications technology, and PMIS are tools and techniques of this process.

B.

It's the only output of the Communications Planning process.

C.

It's tightly linked with enterprise environmental factors and organizational influences, and lessons learned and historical information are two inputs that should get a lot of attention during this process.

D.

It should be completed as early in the project phases as possible.

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Question # 56

Which process involves identifying and documenting the logical relationships among schedule activities?

A.

Schedule development

B.

Activity sequencing

C.

Create WBS

D.

Applying leads and lags

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Question # 57

Continually measuring and monitoring the actual cost versus the budget is done to _____.

A.

None of the other alternatives apply

B.

analyze the reasons for variances

C.

establish the variances

D.

identify the problems

E.

All of the other alternatives apply.

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Question # 58

A project manager has just been assigned to a new project and has been given the approved project charter. The FIRST thing the project manager must do is:

A.

Create a project scope statement.

B.

Confirm that all the stakeholders have had input to the scope.

C.

Analyze project risk.

D.

Begin work on a project management plan.

Full Access
Question # 59

In which of the team development stages are the teams interdependent and work through issues smoothly and effectively?

A.

Norming

B.

Forming

C.

Storming

D.

Performing

Full Access
Question # 60

Which of the following is a tool or technique used to verify scope?

A.

Product analysis

B.

Ishikawa diagram

C.

Inspection

D.

Requirements traceability matrix

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Question # 61

The sponsor is worried about the seller deriving extra profit on the cost plus fixed fee (CPFF) contract. Each month the sponsor requires the project manager to submit CPI calculations and an analysis of the cost to complete. The project manager explains to the sponsor that extra profits should NOT be a worry on this project because:

A.

The team is making sure the seller does not cut scope.

B.

All costs invoiced are being audited.

C.

There can only be a maximum 10 percent increase if there is an unexpected cost overrun.

D.

The fee is only received by the seller when the project is completed.

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Question # 62

The Java development of a project is outsourced to India. The project schedule is starting to slip.

What is the LEAST likely cause of the slippage?

A.

Lack of competent programmers

B.

Cultural influences

C.

Internationalization

D.

Communication

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Question # 63

As project manager, you wish to impose a standard method by which subordinates calculate project costs.

Which level of communication should be required for this effort?

A.

All of the other alternatives apply.

B.

Face-to-face

C.

Written

D.

Non-verbal

E.

Telephone

Full Access
Question # 64

What is a deliverable-oriented hierarchical decomposition of the work to be executed to accomplish the project objectives and create the required deliverables?

A.

Organizational Breakdown Structure (OBS)

B.

Work Performance Information

C.

Work Package

D.

Work Breakdown Structure (WBS)

Full Access
Question # 65

What is a tool to improve team performance?

A.

Staffing plan

B.

External feedback

C.

Performance reports

D.

Co-Location

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Question # 66

What is Project Portfolio Management?

A.

Management of a project by dividing the project into more manageable sub-projects.

B.

Management of a project by utilizing a portfolio of general management skills, such as planning, organizing, staffing, executing and controlling.

C.

Management of all projects undertaken by a company.

D.

Management of a collection of projects that are grouped together to facilitate effective management and meet strategic business objectives.

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Question # 67

What quality control tool graphically represents how various elements of a system interrelate?

A.

Control chart

B.

Flowchart

C.

Run chart

D.

Pareto chart

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Question # 68

How many process groups are there according to the PMBOK Guide?

A.

5

B.

9

C.

10

D.

12

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Question # 69

If two events cannot both occur in a single trial, they are:

A.

False events.

B.

Mutually exclusive.

C.

Statistically independent.

D.

Just-in-time.

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Question # 70

Rolling wave planning is used as a tool and a technique in which of the following processes?

A.

Estimate Activity Durations

B.

Define Activities

C.

Develop Schedule

D.

Sequence Activities

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Question # 71

What is the name of the statistical method that helps identify which factors may influence specific variables of a product or process under development or in production?

A.

Failure modes and effects analysis

B.

Design of experiments

C.

Quality checklist

D.

Risk analysis

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Question # 72

In attempting to complete the project faster, the project manager looks at the cost associated with crashing each activity. The BEST approach to crashing would also include looking at the:

A.

Risk impact of crashing each activity.

B.

Customer's opinion of which activities to crash.

C.

Boss's opinion of which activities to crash and in which order.

D.

Project life cycle phase in which the activity is due to occur.

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Question # 73

Root Cause Analysis related to ________.

A.

Process Analysis

B.

Performance Measurements

C.

All of the other alternatives apply

D.

Quality Audits

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Question # 74

Generally, when is the BEST time to create a procurement management plan?

A.

After the contract is signed

B.

Preceding the Conduct Procurement process

C.

During project initiating

D.

When updating the procurement management plan

Full Access
Question # 75

Which enterprise environmental factors are considered during cost estimating?

A.

Marketplace conditions and commercial databases

B.

Marketplace conditions and company structure

C.

Commercial databases and company structure

D.

Existing human resources and market place conditions

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Question # 76

Resource leveling _____________.

A.

Attempts to reduce resource requirements within a constraint on project duration

B.

Smooths out resource requirements by rescheduling activities within their float time.

C.

Allocates resources to activities to find shortest schedule within fixed resource limits.

D.

Smooths out resource requirements by substituting activities with unassigned resources.

E.

1) Smooths out resource requirements by rescheduling activities within their float time, or 2) Attempts to reduce resource requirements within a constraint on project duration

Full Access
Question # 77

While preparing your risk responses, you realize that you have not planned for unknown risk events. You need to make adjustments to the project to compensate for unknown risk events. These adjustments are based on your past project experience when unknown risk events occurred and knocked the project off track.

What should you do?

A.

Include a management reserve in the budget to try to compensate for the unknown risks, and notify management to expect unknown risks to occur.

B.

Document the unknown risk items and calculate the expected monetary value based on probability and impact that may result from the occurrence.

C.

Determine the unknown risk events and the associated cost, then add the cost to the project budget as reserves.

D.

With the stakeholders, determine a percentage of the known risk budget to allocate to a management reserve budget.

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Question # 78

The project team reviews identified risks and the risk response strategy. For one of the risks, the team realizes that the implementation of the risk response would generate another risk.

This new risk is which of the following types of risk?

A.

Secondary

B.

Primary

C.

Residual

D.

Tertiary

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Question # 79

If a risk has a 20 percent chance of happening in a given month, and the project is expected to last five months, what is the probability that this risk event will occur during the fourth month of the project?

A.

Less than 1 percent

B.

20 percent

C.

60 percent

D.

80 percent

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Question # 80

The management theory that all people can direct their own efforts is:

A.

Theory Y.

B.

Herzberg's theory.

C.

Maslow's hierarchy.

D.

Theory X.

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Question # 81

Earned value measurement is an example of:

A.

Performance reporting.

B.

Planning control.

C.

Ishikawa diagrams.

D.

Integrating the project components into a whole.

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Question # 82

What risk technique is used to quantify the probability and impact of risks on project objectives?

A.

Expert judgment

B.

Risk registry

C.

Risk response planning

D.

Interviewing

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Question # 83

Which of the following is CORRECT?

A.

The critical path helps prove how long the project will take.

B.

There can be only one critical path.

C.

The network diagram will change every time the end date changes.

D.

A project can never have negative float.

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Question # 84

You are a project manager for a software manufacturing firm. The project you've just finished created a new software product that is expected to become a number-one seller. All prerelease of software is handled through the marketing department. A friend of yours is a certified software instructor. They have asked you for a copy of the software prior to the beta release so they can get familiar with it.

What is the most appropriate response?

A.

Since your friend is certified to teach your company's brand of software, provide them with a copy of the software.

B.

Decline the request since you stand to gain from this transaction by receiving free training.

C.

Ask them to sign a nondisclosure agreement before releasing a copy of the software.

D.

Decline the request because the software is the intellectual property of the company.

Full Access
Question # 85

In which type of organization does a project manager have a moderate-to-high resource availability?

A.

Functional

B.

Weak

C.

Balanced

D.

Strong

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Question # 86

Going from Level 2 to Level 4 in the work breakdown structure will result in ___________.

A.

None of the other alternatives apply

B.

A greater likelihood that something will fall through the cracks

C.

Less estimating accuracy

D.

Lower status reporting costs

E.

Better control of the project

Full Access
Question # 87

Which of the following would be the MOST appropriate thing to do during the planning process group?

A.

Update corporate processes and procedures based on lessons learned.

B.

Evaluate the effectiveness of risk responses.

C.

Recommend changes and defect repair.

D.

Work with the customer to determine acceptance criteria.

Full Access
Question # 88

You are about to begin negotiations with people from another country.

Which of the following should provide guidance on what business practices are allowed and not allowed?

A.

The company code of conduct

B.

The project charter

C.

The scope management plan

D.

The negotiation plan

Full Access
Question # 89

The risk of accepting a lot of poor quality, in acceptance sampling, is referred to as:

A.

type I error

B.

producer's risk

C.

consumer's risk

D.

buyer's risk

E.

consumer's risk and type I error

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Question # 90

Total funding requirements and periodic funding requirements are derived from:

A.

funding limit reconciliation

B.

scope baseline

C.

activity cost estimates.

D.

cost baseline.

Full Access
Question # 91

Decomposition is a tool and technique used in which of the following?

A.

Define Scope and Define Activities

B.

Collect Requirements and Estimate Activity Resources

C.

Create WBS and Define Activities

D.

Create WBS and Estimate Activity Duration

Full Access
Question # 92

Which illustrates the connection between work that needs to be done and its project team members?

A.

Work breakdown structure

B.

Network diagrams

C.

Staffing management plan

D.

Responsibility matrix

Full Access
Question # 93

Reviewing, tracking, and regulating the process to meet performance objectives defined in the project management plan are part of which process?

A.

Monitor and Control Project Work

B.

Direct and Manage Project Execution

C.

Monitor and Control Risk

D.

Perform Integrated Change Control

Full Access
Question # 94

Which of the following can be used to track the requirements throughout the project life cycle?

A.

Requirements traceability matrix

B.

Scope management plan

C.

Project charter

D.

Work breakdown structure

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Question # 95

Given the following values, what is the calculated expected activity cost (CE) when using PERT?

CO = $7,000

CM = $10,500

CP = $11,000

A.

$ 4,750

B.

$ 9,500

C.

$10,000

D.

$11,500

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Question # 96

You are working on a project that is similar in scope to a project performed last year by your company.

You might consider which of the following?

A.

Using the previous project's alternatives identification as a template

B.

Reusing the previous project's product description when writing the scope statement

C.

Using the previous project's WBS as a template

D.

Reusing the previous project's cost-benefit analysis as justification for this project

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Question # 97

Which of the following does NOT assess the value a project brings to an organization?

A.

Benefit cost analysis

B.

Net present value

C.

Value analysis

D.

Needs assessment

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Question # 98

If you know expected value is 500 and the standard deviation is 12, you can say with approximately a 95 percent confidence rating which of the following?

A.

The activity will take from 464 to 536 days.

B.

The activity will take from 494 to 506 days.

C.

The activity will take from 476 to 524 days.

D.

The activity will take from 488 to 512 days.

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Question # 99

You are a contract project manager for a wholesale flower distribution company. Your project is to develop a website for the company that allows retailers to place their flower orders online. You will also provide a separate link for individual purchases that are ordered, packaged, and mailed to the consumer directly from the grower's site. This project involves coordinating the parent company, growers, and distributors. You are preparing a performance review and have the following measurements at hand: PV = 300, AC = 200, and EV = 250.

What is the CPI of this project?

A.

0.83

B.

0.80

C.

1.25

D.

1.5

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Question # 100

All of the following are typical concerns of matrixed team members EXCEPT:

A.

Wondering who will handle their evaluations.

B.

Serving multiple bosses.

C.

Developing commitment.

D.

Computing fringe benefits when working on multiple projects.

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Question # 101

The project manager has performed schedule network analysis, compressed the schedule, and completed a Monte Carlo analysis.

What time management activity should be done NEXT?

A.

Update resource requirements

B.

Recommend corrective actions

C.

Estimate Activity Durations

D.

Create a milestone list

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Question # 102

Which of the following is NOT a reason to measure variances from the baseline?

A.

To catch deviations early

B.

To allow early corrective action

C.

To determine if there are any wild fluctuations

D.

To create a project control system

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Question # 103

Project contracts generally fall into which of the following three broad categories?

A.

Fixed-price, cost reimbursable, time and materials

B.

Make-or-buy, margin analysis, fixed-price

C.

Time and materials, fixed-price, margin analysis

D.

Make-or-buy, lump-sum, cost-plus-incentive

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Question # 104

Which of the following risk management processes uses brainstorming as a technique?

A.

Identify Risks

B.

Monitor and Control Risks

C.

Plan Risk Management

D.

Plan Risk Responses

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Question # 105

Which of the following would be the MOST appropriate thing to do during the monitoring and controlling process group?

A.

Implement recognition and reward systems.

B.

Obtain sign-off of the product of the project.

C.

Issue performance reports.

D.

Keep everyone focused on completing the project to the charter.

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Question # 106

The performing organization is trying to decide whether to split the contracts department and assign procurement responsibilities to departments directly responsible for the projects. A procurement professional might not want this split to occur because they would lose ___________ in a decentralized contracting environment.

A.

Standardized company project management practices

B.

Loyalty to the project

C.

Experience

D.

Access to others with similar expertise

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Question # 107

The scope management plan is a subsidiary of which project document?

A.

Schedule management plan

B.

Project management plan

C.

Quality management plan

D.

Resource management plan

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Question # 108

In the three-point estimating technique, if the most likely estimate for an activity to complete is 100 days, the optimistic estimate is 60 days, and the pessimistic estimate is 200 days, what is the expected duration in which the activity will be completed?

A.

90 days

B.

100 days

C.

110 days

D.

660 days

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Question # 109

Reserve Analysis a technique not used in:

A.

Estimate Costs

B.

Estimating Activity Duration

C.

Control Costs

D.

Determine Budget

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Question # 110

There are seven members on the project team not counting the project manager and the sponsor. How many communication channels are there?

A.

21

B.

28

C.

36

D.

42

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Question # 111

Which tool and technique identifies inefficient and ineffective policies, processes and procedures?

A.

Scope audits

B.

Scope reviews

C.

Quality audits

D.

Control chart

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Question # 112

What document should be reviewed by a project manager before finalizing the project closure?

A.

Customer acceptance

B.

Statement of work

C.

Product report

D.

User manual

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Question # 113

You are a project manager for Giraffe Enterprises. You've recently taken over for a project manager who lied about his PMI certification and was subsequently fired. Unfortunately, he did a poor job of scope definition.

Which of the following could happen if you don't correct this?

A.

The project costs could increase, there might be rework, and schedule delays might result.

B.

The project management plan's process for verification and acceptance of the deliverables needs to be updated as a result of the poor scope definition.

C.

The poor scope definition will adversely affect the creation of the work breakdown structure, and costs will increase.

D.

The stakeholders will require overtime from the project team to keep the project on schedule.

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Question # 114

As part of a mid-project evaluation, your project sponsor has asked you to provide a forecast of total project cost.

You should calculate the forecast using which of the following methods?

A.

BAC

B.

EAC

C.

ETC

D.

WBS

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Question # 115

In which type of organization(s) is the project manager's role most likely part-time?

A.

Functional

B.

Weak Matrix

C.

Balanced Matrix

D.

Both 1) Functional and 2) Weak Matrix

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Question # 116

Job descriptions are examples of ______communications.

A.

horizontal

B.

downward

C.

diagonal

D.

upward

E.

None of the other alternatives apply

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Question # 117

Bar charts are most appropriate for:

A.

Showing slack time.

B.

Comparing actual to planned performance to each activity.

C.

All of the other alternatives apply.

D.

Showing critical path dependencies.

E.

Showing which activities can be rearranged in parallel.

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Question # 118

Scope verification is PRIMARILY concerned with which of the following?

A.

Acceptance of the work deliverables.

B.

Accuracy of the work deliverables.

C.

Approval of the scope statement.

D.

Accuracy of the work breakdown structure.

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Question # 119

A project team is in which of the following processes when they finalize all activities across all of the management process groups to formally complete the project?

A.

Closing

B.

Executing

C.

Monitoring and Controlling

D.

Planning

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Question # 120

Project leadership requires that the project manager pay attention simultaneously to the:

A.

Time, cost and performance deliverables

B.

Tasks to be performed and needs of the team

C.

Quantity and quality of the work to be performed

D.

All of the other alternatives apply

E.

Efficiency and effectiveness of the team

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Question # 121

The initial development of a Project Scope Management plan uses which technique?

A.

Alternatives identification

B.

Scope decomposition

C.

Expert judgment

D.

Product analysis

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Question # 122

All of the following are tools of Perform Quality Control EXCEPT:

A.

Cost of quality.

B.

Inspection.

C.

Control charts.

D.

Flowcharting.

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Question # 123

What name(s) is (are) associated with the Plan-Do-Check-Act cycle?

A.

Pareto

B.

Ishikawa

C.

Shewart-Deming

D.

Delphi

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Question # 124

What is an output of Control Scope?

A.

Accepted deliverables

B.

Work performance measurements

C.

Requirements documentation

D.

Work performance information

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Question # 125

The following reports are normally developed during the project closure phase?

A.

None of the other alternatives apply

B.

Communications Management Plan and Lessons Learned

C.

Records Archive, Closure Report, & Specifications Document

D.

Records Archive, Closure Report, lessons learned & Formal Acceptance Report

E.

Communications Management Plan and Closure report

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Question # 126

When can pre-assignment of project team members occur?

A.

When the project uses capital expenditures.

B.

When the required staff can be acquired from outside sources.

C.

When the project would be ignored due to travel expenses.

D.

When the project is the result of specific people being promised as part of a competitive proposal.

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Question # 127

Perform quality assurance belongs to which of the following process groups?

A.

Planning

B.

Executing

C.

Monitoring and Control

D.

Closing

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Question # 128

All of the following are inputs to the quality process EXCEPT:

A.

Organizational process assets.

B.

Checklists.

C.

Quality policy.

D.

The project scope statement.

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Question # 129

The estimated cost to complete (ETC) is _____.

A.

BCWP/ACWP

B.

the forecasted and final cost - cost to date

C.

None of the other alternatives apply

D.

Total estimate - ACWP

E.

(ACWP-BCWP)/BCWP * 100

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Question # 130

In which type of organizational structure are staff members grouped by specialty?

A.

Functional

B.

Projectized

C.

Matrix

D.

Balanced

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Question # 131

A project manager is creating a risk response plan. However, every time a risk response is suggested, another risk is identified that is caused by the response.

Which of the following is the BEST thing for the project manager to do?

A.

Document the new risks and continue the Plan Risk Responses process.

B.

Make sure the project work is better understood.

C.

Spend more time making sure the risk responses are clearly defined.

D.

Get more people involved in the Identify Risks process since risks have been missed.

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Question # 132

A project manager is assigned to a project which phase of the project?

A.

Closing

B.

Initiation

C.

Estimation

D.

Planning

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Question # 133

Which of the following methods is a project selection technique?

A.

Flowcharting

B.

Earned value

C.

Cost-benefit analysis

D.

Pareto analysis

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Question # 134

You have been assigned to a project that will allow job seekers to fill out applications and submit them via the company website. You report to the VP of human resources. You are also responsible for screening applications for the information technology division and setting up interviews. The project coordinator has asked for the latest version of your changes to the online application page for his review.

Which organizational structure do you work in?

A.

Functional organization

B.

Balanced matrix organization

C.

Weak matrix organization

D.

Projectized organization

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Question # 135

Which of the following is contained within the communications management plan?

A.

An organizational chart

B.

Glossary of common terminology

C.

Organizational process assets

D.

Enterprise environmental factors

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Question # 136

The purpose of configuration management is to:

A.

control change during the production only

B.

control change throughout the project

C.

inform the project manager of changes

D.

generate engineering change proposals

E.

insure drawings are updated

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Question # 137

The Monitoring and Controlling process group contains which of the following processes?

A.

Plan Quality

B.

Perform Quality Assurance

C.

Perform Quality Control

D.

Identify Stakeholders

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Question # 138

Which technique is utilized in the Schedule Control process?

A.

Performance Measure

B.

Baseline Schedule

C.

Schedule Comparison

D.

Variance Analysis

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Question # 139

In which of the following contract types does the buyer have the most cost risk?

A.

Cost plus percentage of costs (CPPC)

B.

Cost plus fixed fee (CPFF)

C.

Cost plus award fee (CPAF)

D.

Cost plus incentive fee (CPIF)

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Question # 140

A line manager who is asked to wear two hats and function as a project manager at the same time is likely to exercise:

A.

All of the other alternatives apply.

B.

Influence

C.

Power

D.

Authority and Power

E.

Authority

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Question # 141

The role of the _____ can be invaluable in problem solving.

A.

dominator

B.

devils advocate

C.

recognition seeker or dominator

D.

topic jumper

E.

recognition seeker

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Question # 142

Which of the following outputs from the Schedule Control process aids in the communication of SV, SPI or any performance status to stakeholders?

A.

Performance organizations

B.

Schedule baselines

C.

Performance measurements

D.

Change requests

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Question # 143

Which of the following equations is used to calculate cost variance?

A.

EV-AC

B.

AC-EV

C.

AC+EV

D.

AC/EV

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Question # 144

Which of the following describes the purpose of the quality control process?

A.

To identify quality requirements of the project

B.

To identify ineffective processes and eliminate them

C.

To assess performance and recommend necessary changes

D.

To ensure quality standards are used

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Question # 145

Which document is a narrative description of products or services to be delivered by the project?

A.

Project charter

B.

Contract

C.

Business case

D.

Project statement of work

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Question # 146

Which of the following is NOT part of stakeholder's management?

A.

Identify stakeholder's need

B.

make sure all the stakeholders are in project plan

C.

Identify stakeholders

D.

make sure all the stakeholders are in communication plan

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Question # 147

What is one of the advantages of a functional organization?

A.

All employees report to two or more managers, but project team members show loyalty to functional managers.

B.

All employees report to one manager and have a clear chain of command.

C.

Teams are co-located.

D.

The organization is focused on projects and project work.

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Question # 148

Which quality control technique illustrates the 80/20 Principle?

A.

Ishikawa diagram

B.

Control Chart

C.

Run Chart

D.

Pareto Chart

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Question # 149

The Project Management Body of Knowledge (PMBOK Guide) should be considered as a:

A.

guide to project management processes, tools and techniques.

B.

methodology for managing projects.

C.

guide for project, portfolio and program management.

D.

standard for project, portfolio and program management.

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Question # 150

Overlapping activities on a project, such as design and construction, is referred to as:

A.

Process improvement.

B.

Synchronous manufacturing

C.

Fast tracking

D.

Parallel management.

E.

Risk conversion.

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Question # 151

Risk mitigation includes all but which of the following:

A.

performing contingent planning

B.

Obtaining insurance against loss

C.

Developing system (policies, procedures, responsibilities)

D.

identification of project risks.

E.

developing planning alternatives

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Question # 152

Which of the following is a technique for Identify Risks?

A.

Risk categorization

B.

SWOT analysis

C.

Risk register categorization

D.

Risk probability and impact assessment

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Question # 153

Who is responsible for determining which processes from the Process Groups will be employed and who will be performing them?

A.

Project sponsor and project manager

B.

Project sponsor and functional manager

C.

Project manager and project team

D.

Project team and functional manager

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Question # 154

What information does the stakeholder register contain?

A.

Communication model

B.

Identification information

C.

Communication method

D.

Identification plan

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Question # 155

Which of the following choices is a contract closure tool or technique?

A.

Contract plan

B.

Procurement plan

C.

Closure process

D.

Procurement audits

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Question # 156

What is the standard deviation for the estimates in the above problem?

A.

2

B.

0.5

C.

1.5

D.

0.6

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Question # 157

Make payment to seller is done in _______.

A.

Plan Procurements

B.

Conduct Procurements

C.

Administer Procurements

D.

Close Procurements

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Question # 158

Which involves estimating the cost of individual work items:

A.

Analogous estimating

B.

Bottom up estimating

C.

Computerized

D.

Square foot

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Question # 159

You are working on a project that was proceeding well until a manufacturing glitch occurred that requires corrective action. It turns out the glitch was an unintentional enhancement to the product, and the marketing people are absolutely crazy about its potential. The corrective action is canceled, and you continue to produce the product with the newly discovered enhancement. As the project manager, you know that a change has occurred to the project scope.

Which of the following statements is true?

A.

Performance measurement baselines might be affected by scope changes.

B.

Project scope change uses workarounds to correct unexpected problems with scope change.

C.

Project scope change uses inspection to determine whether change has occurred.

D.

Project scope changes do not require CCB approval.

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Question # 160

Information distribution involves making needed information available to project stakeholders in a timely manner.

What is an output from information distribution?

A.

Earned value analysis

B.

Trend analysis

C.

Project records

D.

Performance reviews

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Question # 161

In what type of contract is the seller reimbursed for all allowable costs for performing the contract work and receives a predetermined fee based upon achieving certain performance objectives as set forth in the contract?

A.

Cost-plus-fixed-fee

B.

Cost-plus-incentive-fee

C.

Firm-fixed-price

D.

Fixed-price-incentive-fee

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Question # 162

A project manager discovers that two team members discussed what was needed to complete a work package on the project and made many changes to the project scope. The work package is now completed and the team members are planning to go on to the next work package. In looking at what was done, the project manager determines that the work does NOT meet the requirements of the project.

What is the BEST course of action for the project manager?

A.

Add another work package, formatted with the correct scope, to the project.

B.

Refuse the submittal of the work package.

C.

Have the team begin the work package again and include the incident in their performance reviews.

D.

Ask the team member's manager to assign different people to the work package.

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Question # 163

Which of the following events would result in a baseline update?

A.

Your project is behind schedule and you want your baseline to reflect estimated actual completion.

B.

Your customer has approved a change request broadening the project scope and increasing the budget.

C.

One of the risks identified in the Risk Management Plan occurs resulting in a schedule delay.

D.

One of your key project team resources has left your team and no replacement is available.

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Question # 164

Activity resource requirements and resource breakdown structure are outputs from what Project Time Management process?

A.

Schedule Control

B.

Activity Definition

C.

Schedule Development

D.

Activity Resource Estimating

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Question # 165

Communication in both project and non-project-driven organizations should occur in __________ directions.

A.

four

B.

one

C.

two

D.

three

E.

five

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Question # 166

Which of the following is not true for a Responsibility Assignment Matrix (RAM):

A.

Defines what project member is responsible for each activity

B.

Defines responsibilities for each WBS component

C.

Defines all people associated with each activity

D.

Text description of roles, responsibilities, authorities

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Question # 167

Which of the following is a conflict resolving technique that emphasizes areas of agreement rather than areas of difference?

A.

Withdrawing/Avoiding

B.

Forcing

C.

Collaborating

D.

Smoothing/Accommodating

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Question # 168

During what process is the quality policy determined?

A.

Initiating

B.

Executing

C.

Planning

D.

Controlling

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Question # 169

The Japanese Quality Control (QC) Circle movement motivated its participants in many ways.

Which of the following represents the most important motivation for the QC circle participants?

A.

strengthening of relationships between co-workers

B.

recognition among co-workers

C.

self-improvement

D.

improving the performance of the company

E.

financial incentives

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Question # 170

You are a project manager for an engineering company. Your company won the bid to add ramp-metering lights to several on-ramps along a stretch of highway at the south end of the city. You subcontracted a portion of the project to another company. The subcontractor's work involves digging the holes and setting the lamp poles in concrete. The subcontractor's performance is not meeting the contract requirements.

Which of the following is not a valid option?

A.

You document the poor performance in written form and send the correspondence to the subcontractor.

B.

You terminate the contract for poor performance and submit a change request through Contract Administration.

C.

You agree to meet with the subcontractor to see whether a satisfactory solution can be reached.

D.

You submit a change request through Contract Administration demanding that the subcontractor comply with the terms of the contract.

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Question # 171

What is the primary benefit of meeting quality requirements?

A.

Quality metrics

B.

Less rework

C.

Quality control measurements

D.

Benchmarking

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Question # 172

Power games, withholding information, and hidden agendas are examples of ___________.

A.

mixed messages

B.

indirect communication

C.

noise

D.

communication barriers

E.

All of the other alternatives apply

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Question # 173

Collect Requirements is:

A.

Developing a plan from major stakeholders

B.

Developing a written scope statement as the basis for future project decisions

C.

Planning project milestones

D.

Formalizing acceptance of the project scope

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Question # 174

Which of the following defines a characteristic of a project?

A.

Repetitive

B.

Unique

C.

No outcome

D.

Permanent

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Question # 175

Which performance measurement tells you what the projected total cost of the project will be at completion?

A.

ETC

B.

CPI

C.

EAC

D.

SPI

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Question # 176

Which of the following correctly explains the term "progressive elaboration"?

A.

Changing project specifications continuously

B.

Elaborate tracking of the project progress

C.

Elaborate tracking of the project specifications with a change control system

D.

Project specifications becoming more explicit and detailed as the project progresses

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Question # 177

Information collected on the status of project activities being performed to accomplish the project work is known as what?

A.

Project management information system

B.

Work performance information

C.

Work breakdown structure

D.

Variance analysis

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Question # 178

All the techniques described below can be used to keep a meeting focused except:

A.

Rephrase unclear ideas presented by group members

B.

Encourage pursuit of interesting new ideas

C.

Summarize discussion periodically

D.

Recall agenda items/purpose of meeting

E.

All are acceptable techniques

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Question # 179

A work authorization system can be used to:

A.

Manage who does each activity.

B.

Manage when and in what sequence work is done.

C.

Manage when each activity is done.

D.

Manage who does each activity and when it is done.

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Question # 180

Employee unions would most likely satisfy which level in Maslow's hierarchy of needs?

A.

Empowerment

B.

Self-actualization

C.

Belonging

D.

Esteem

E.

Safety

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Question # 181

Which schedule development tool and technique produces a theoretical early start date and late start date?

A.

Critical path method

B.

Variance analysis

C.

Schedule compression

D.

Schedule comparison bar charts

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Question # 182

The PV is $1000, EV is $2000 and AC is $1500.

What is CPI?

A.

1.33

B.

2.00

C.

0.75

D.

0.5

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Question # 183

Which of the following statements is in agreement with McGregor's concepts concerning Theory X and Theory Y managers?

A.

All of the other alternatives apply

B.

Theory X managers tend to be autocratic whereas Theory Y managers are more likely to delegate responsibility

C.

Both 1) Theory X managers view subordinates as being lazy, irresponsible, and resistant to change, and 2) Theory Y managers view subordinates as being imaginative, creative, and willing to accept responsibility

D.

Theory Y managers view subordinates as being imaginative, creative, and willing to accept responsibility

E.

Theory X managers view subordinates as being lazy, irresponsible, and resistant to change

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Question # 184

A quality management plan is created during which of the following?

A.

Project Executing

B.

Plan Quality

C.

Perform Quality Assurance

D.

Perform Quality Control

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Question # 185

What is the term assigned to products or services having the same functional use but different technical characteristics?

A.

Scope

B.

Quality

C.

Specification

D.

Grade

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Question # 186

Which process occurs within the Monitoring and Controlling Process Group?

A.

Cost Control

B.

Quality Planning

C.

Quantitative Risk Analysis

D.

Cost Budgeting

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Question # 187

A work breakdown structure is most useful for:

A.

determining potential delays

B.

developing a cost estimate

C.

scheduling the start of tasks

D.

identifying individual tasks for a project

E.

A and C

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