TM12 Practice Exam Questions with Answers ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012) Certification

The main objectives the senior management team wants to achieve are:

- to reduce the costs associated with dynamic testing

- to use reviews to ensure that the project is on course for success and following the plan

- to use reviews as a well-documented and effective bug-removal activity following a formal process with well-defined roles

- to determine the effectiveness of reviews in terms of phase containment

- to improve phase containment effectiveness

Which of the following answers would you expect to describe the best way to achieve these objectives?

Number of correct responses: 1

K43 credits

Achart showing the trend in the lag time from defect reporting to resolution during system testing is also available. The chart shows that the daily closure period is consistently and significantly above the rolling closure period for a long period of the system testing phase.

Almost all defects found during system testing have been related to the system as a whole, not related to single units or integrations issues. Almost all quality risks have been addressed during the unit and integration testing phaseand no residual quality risks were present in the integrated system. This has been confirmed by exploratory testing sessions performed during system testing, targeted at finding defects in these quality risk areas.

Based on the given information only, which one of the following areas would you expect to be considered more in the retrospective meeting in order to be improved?

Number of correct responses: 1

K33 credits

You are not confident with the assessment of the risk leveland you suspect that it will be possible to find high-priority bugs in low-risk areas.

Furthermore the period for test execution is very short. Your goal is to test all the product risks in a risk-based way, while assuring that each product risk gets at least some amount of testing.

Which of the following answers describes the best test execution schedule in this scenario?

Number of correct responses: 1

K32 credits

Testing Process

The following are the exit criteria described in the test plan of a software product:

EX1. The test suite for the product must ensure that at least each quality risk item is covered by at least one test case (a quality risk item can be covered by more test cases).

EX2. All test cases in the test suite must be run during theexecution phase.

EX3. Defects are classified into two categories: “C” (critical defect) and “NC” (non-critical defect). No known C defects shall exist in the product at the end of the test execution phase.

Which of the following information is useless when the specified exit criteria is evaluated?

Number of correct responses: 1

K21 credit

Test Management

Which of the following statements best describes an appropriate approach for managing exploratory testing?

Number of correct responses: 1

K21 credit

Test Management

You are working on a project to develop an authentication system for an e-commerce website. This system provides two features: Registration and authentication. Two different development teams develop these two features.

There is a high likelihood that the delivery of the authentication feature to the test team will be three weeks later. To complete the registration the user must provide the following registration inputs: Name, surname, birthdate, fiscal code and he/she can select a username and a password.

A registered user can be a special user or a normal user. To beidentified as a special user, he/she must also provide, during the registration process, a voucher possibly received from the IT department.

Access is granted only if a user is registered and the password is correct: In all other cases access is denied. If the registered user is a special user and the password is wrong, a special warning is shown on the system console.

You are currently performing a quality risk analysis using FMEA.

Based only on the given information, which of the following is NOT a product risk that could be identified during the quality risk analysis?

Number of correct responses: 1

K43 credits

Test Management

Consider the following test strategies:

I. Consultative teststrategy

II. Reactive test strategy

III. Analytical test strategy

IV. Process-compliant test strategy

Consider also the following examples of test activities:

1. Prioritize the test cases, based on the results of a FMEA analysis, to ensure early coverageof the most important areas and discovery of the most important defects during test execution

2. Execute usability testing driven by the guidance of a sample of users (external to the test team)

3. Perform exploratory testing sessions throughout the system test phase

4. On an Agile project, execute tests that cover the test conditions identified for each user story of a feature planned for an iteration

Which of the following correctly matches each test strategy with an appropriate example?

Number of correct responses: 1

K21 credit

Test Tools and Automation

Assume you are managing a test automation project for a mission-critical system.

Becausevendor provided tools and open source solutions don't meet the needs of this project, you ask your test team to develop a custom automation framework.

Which of the following management issues associated to the development of this custom automation framework is least likely to manage?

Number of correct responses: 1

K21 credit

Test Tools and Automation

Assume you are the Test Manager in chargeof independent testing for avionics applications.

You are in charge of testing for a project to implement three different CSCI (Computer Software Configuration Item):

- a BOOT-X CSCI that must be certified at level B of the DO-178B standard

- a DIAG-X CSCI that must be certified at level C of the DO-178B standard

- a DRIV-X CSCI that must be certified at level A of the DO-178B standard

These are three different software modules written in C language to run on a specific hardware platform.

You have beenasked to select a single code coverage tool to perform the mandatory code coverage measurements, in order to meet the structural coverage criteria prescribed by the DO-178B standard. This tool must be qualified as a verification tool under DO-178B.

Since there are significant budget constraints to purchase this tool, you are evaluating an open-source tool that is able to provide different types of code coverage. This tool meets perfectly your technical needs in terms of the programming language and thespecific hardware platform (it supports also the specific C-compiler).

The source code of the tool is available.

Your team could easily customize the tool to meet the project needs. This tool is not qualified as a verification tool under the DO-178B.

Which of the following are the three main concerns related to that open-source tool selection?

Number of correct responses: 3

K43 credits (2 credits out of 3 credits correct, 1 credit point)

Test Tools and Automation

Assume you are a Test Manager involved in system testing of a CRM application for a Pay-TV company. Currently the application is able to support a proper number of users assuring the required responsiveness. Since the business is expected to grow, you have been asked to evaluate the ability of the application to grow to support more users while maintaining the same responsiveness.

Which of the following tools would you expect to be the most useful at performing this evaluation?

Number of correct responses: 1

K21 credit

People Skills – Team Composition

Which of the following would you expect to be most likely an example of a demotivating factor for testers?

Number of correct responses: 2

K21 credit

People Skills – Team Composition

Which of the following would you expect to be most likely an example of a motivatingfactor for testers?

Number of correct responses: 1

K21 credit

People Skills – Team Composition

Your test team consists of four members (Mary, Bob, Mark, Dave) with differentinterpersonal skills.

The following skills assessment spreadsheet shows the characteristics of the team members with respect to a list of interpersonal-skills (for each characteristic only the member with the highest level of that characteristic is indicated and marked with ‘X’):

On the next project a member of your test team will have to perform some routine tasks requiring collaboration with other teams.

Who in your test team would you expect to be most suitable at doing these tasks?

Number of correct responses: 1

K43 credits

Defect Management

Consider a defect report and assume that a part of its lifecycle includes the following states:

New: Is the initial state

Working: Means that the developers are addressing the defect in order to produce a fix for the defect

Clarification: Means that the developers need more information from the tester to address the defect and produce a fix for the defect and the tester is working to provide this information to the developers

Verification: Means that a fix for the defect has been produced and the tester is running the adequate tests to verify whether the fix solves the defect

Closed: is the final state

Which of the following answers represents an invalid sequence of states that can’t lead the bug report to the “Closed” state?

Number of correct responses: 1

K21 credit