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  • Exam Name: Managing Finance in a Digital World
  • Last Update: Apr 19, 2024
  • Questions and Answers: 336
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E1 Practice Exam Questions with Answers Managing Finance in a Digital World Certification

Question # 6

Which of the following best describes the 'passive stage' of purchasing?

A.

Purchasing has no strategic direction

B.

Purchasing is concentrated on price negotiation

C.

Purchasing integrates latest practices and technology

D.

Purchasing is independent of corporate strategy

Full Access
Question # 7

Inventory control, which maintains a low level of inventory, is important to ensure which of the following?

A.

Low holding costs

B.

Uninterupted production 

C.

Continual customer satisfaction

D.

High level of redundant stock

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Question # 8

It is important to assess the contribution made by the finance function. If a balanced scorecard approach is used, which of the following categories would utilise the measure of staff turnover?

A.

Customer satisfaction

B.

Enhancement of internal processes

C.

Financial

D.

Learning and growth

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Question # 9

Which of the following is an example of sustainability impacting operations management?

A.

A company only buys printer paper that has been recycled

B.

A company has a whistle-blowing policy

C.

A company keeps profits within the business for future investment

D.

A company sells goods to developing nations

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Question # 10

Company X is a manufacturing company. It is implementing a new IT system within the accounts department.

 

Which of the following is the most appropriate organisational structure for this project?

A.

Geographical

B.

Matrix

C.

Divisional

D.

Functional

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Question # 11

Which THREE of the following features are likely to indicate that an organisation is following the marketing concept as a business philosophy?

A.

Market research

B.

Marketing as a management process

C.

Customer satisfaction surveys

D.

Competitive pricing policies

E.

Production cost controls and regular process reviews

F.

Imaginative promotional campaigns

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Question # 12

A high volume operation is likely to be characterised by which of the following?

A.

High capital intensity

B.

High labour pay rates

C.

High labour flexibility

D.

High cost inputs

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Question # 13

Working in the finance function of a manufacturer of baked goods, T has been asked to support the monitoring of key performance indicators (KPIs) within the operations function of the company.

Which of the following would be a suitable KPI to help measure quality costs?

A.

Labour utilisation rate in the bakery.

B.

Amount of inventory damaged in warehouse storage

C.

Freight costs per bakery unit sold

D.

Time taken to deliver a customer order

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Question # 14

Company Q is a relatively small company but expanding quickly. In this period of rapid growth it feels that now is the time to add a Human Resource presence and support, but does not wish to add a permanent department within the organisational structure. What is the best option for Company Q?

A.

Virtual Human Resource department

B.

Project based Human Resource department

C.

Networked Human Resource department

D.

In-house Human Resource department

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Question # 15

An entity has several subsidiaries including F, which has an urgent staffing issue. The Financial Controller of F is due to start her maternity leave in 3 weeks time and there is currently a recruitment freeze in place to curtail employment costs. Human Resources needs to resolve the issue of covering the Financial Controller's position on a temporary basis. Which TWO of the options below will be suitable in these circumstances?

A.

Internal promotion

B.

Secondment

C.

Job enlargement

D.

Job rotation

E.

Early retirement

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Question # 16

One of the finance function's main stakeholders provides feedback on customer responses and reviews about the organisation's products and services. Which of the following will provide this feedback?

A.

Sales function

B.

Shareholders

C.

Production function

D.

Human Resources

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Question # 17

The finance function of Company E are considering using blockchain technology for its ledger systems Which of the following will be an advantage of introducing this technology?

A.

Costs of maintaining and reconciling ledgers can be reduced

B.

Transactions are recorded by a sole participant

C.

It will be easy to understand and work with.

D.

Records can be easily changed and amended

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Question # 18

Company E operates a management consultancy business with four international offices. All offices specialise in helping new businesses, with all support operations dealt with by headquarters.Which of the organisational structures below would best describe Company E.

A.

Geographical

B.

Functional

C.

Divisional

D.

Matrix

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Question # 19

Company V is, and has always been, very focused on the importance of stakeholders to the business.

As a well known and very popular private fee-paying school, Company V has to take on board advice, feedback, complaints and queries from a great many different stakeholders, all of which have to be prioritised according to their impact and power over the operations of the company.

Listed below are some of the stakeholders that Company V deal with on a daily basis. Categorise each of these stakeholders according to whether they are internal, connected or external stakeholders.

E1 question answer

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Question # 20

It can be said that ethics is a set of moral principles underpinning the concept of right and wrong. Whether an action is actually right or wrong depends on which of the following?

 

Select ALL that apply.

A.

The consequences of the action

B.

The motivation for the action

C.

The key values associated with the action

D.

The legality of the action

E.

The organisational policy 

F.

The government policy

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Question # 21

Place 'Management accountant' or 'Financial accounant' next to each of the following statements according to which applies.

E1 question answer

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Question # 22

Which of the following functions is associated with the operating core of an organisation?

A.

Manufacturing and production

B.

Strategy evaluation

C.

Process standardisation

D.

Catering services

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Question # 23

A cut-flower production business has peaks of demand around special days in the year that celebrate religious festivals. Which of the Four Vs of operations is being described in the above scenario?

A.

Velocity

B.

Volume

C.

Variety

D.

Variation

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Question # 24

Which of the following are types of connected stakeholders? Select ALL that apply.

A.

Customers

B.

Shareholders

C.

Banks

D.

Suppliers

E.

Managers

F.

Employees

G.

Board members

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Question # 25

Which THREE of the following refer to information sourced externally?

A.

Inflation rate

B.

Volume of pales

C.

Production capacity

D.

Taxation policy

E.

Tax deducted

F.

Share price

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Question # 26

A PESTEL analysis (political, economic, social, technological, ecological and legal) is used by marketing to monitor its macro environment. Select THREE examples of economic factors

A.

The introduction of new legislation relating to business tax

B.

Interest rates

C.

Social mobility

D.

New ways of distribution

E.

Consumers' propensity to save

F.

The rate of inflation

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Question # 27

M is employed by an organisation that operates a chain of high street coffee shops. She has made a decision to purchase a failing cake shop in order to take it over and expand the presence of the organisation in the local area. According to Mintzberg, which part of the organisation does M belong to?

A.

Strategic apex

B.

Techno-structure

C.

Middle line

D.

Operating core

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Question # 28

When involved in business decision making it is important to observe the concept of objectivity. Which THREE of the following are examples of an effective application of this concept?

A.

Not allowing bias to influence opinion

B.

Not being influenced by other people

C.

Not allowing conflict of interest to influence decisions

D.

Not disclosing confidential information

E.

Being honest and truthful in business relationships

F.

Maintaining technical and professional standards

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Question # 29

When implementing a new IT system and according to the theory of Kotter, Schlesinger and Sache, which of the following is a benefit of using participation as a way of overcoming resistance to change?

A.

Involving user expertise will encourage commitment.

B.

Compromise will overcome resistance.

C.

Conflict is dealt with in an orderly fashion.

D.

Understanding the benefits will lead to acceptance.

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Question # 30

Mr W wants to replace the family car. The cost of repair is becoming prohibitive so he has agreed with his wife to buy a new vehicle.

Put the tokens below in the correct order to demonstrate the stages in the buying process, according to Lancaster and Withey.

E1 question answer

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Question # 31

Which of the following is a feature associated with personnel management rather than the more modern concept of  human resource management?

A.

The line manager's role is seen as transactional

B.

Employees are seen as assets

C.

Employees are motivated by consent

D.

There is an emphasis on facilitation

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Question # 32

Clear career progression is an advantage of which type of organisational structure? 

A.

Functional

B.

Matrix

C.

Project based

D.

Multi-divisional

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Question # 33

Which of the following statements regarding Just-In-Time (JIT) are true?

1:The main aim of JIT it to ensure a business has a sufficient amount of leftover stock, just in case it's needed further down the line.

2:Although the benefits of JIT are many, its use can end up harming supplier relations.

3:JIT generally results in lower costs for the business using it.

A.

3

B.

1

C.

2

D.

1 + 2

E.

2 + 3

F.

1 + 3

G.

1 + 2 + 3

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Question # 34

F manages a portfolio of clients, as do his colleagues. All income that is earned by them is pooled to cover costs and overheads and any remaining profits are split according to an agreed formula. F and his colleagues have joint and several liability in relation to the work they carry out on the organisation's behalf. Which of the organisation types listed below best describes the organisation that F works for?

A.

Sole-trader

B.

Company

C.

Partnership

D.

Multinational

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Question # 35

T is the head of the marketing department in company Z. There have been several new recruits into the department recently and T is introducing them to the marketing mix. T explains that the original marketing mix had only 4 Ps. However, this was focused primarily around the manufacturing industry. The mix was later extended to include an extra 3 Ps for use in the service industry. Which THREE of the following are the extra 3 Ps?

A.

Physical evidence

B.

People

C.

Processes

D.

Place

E.

Price

F.

Promotion

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Question # 36

The following statements are from which section of the UK Combined Code?

1:The board should disclose a balanced and understandable assessment of the company's position and prospects in the financial reports.

2:The board should maintain an appropriate relationship with the company's external auditor.

A.

Accountability

B.

Leadership

C.

Effectiveness

D.

Remuneration

E.

Shareholder relations

Full Access
Question # 37

You work for a pharmaceutical company and during any one year cames out a range of different activities and projects. Which of the following sets of activities can be said to be connecting influence to impact?

A.

Recommending that a low cost local supplier should be used

B.

Analysing data re supplier locations and costs

C.

Analysing the supply chain of a range of vaccines currently produced

D.

Conducting market research on different suppliers and costs

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Question # 38

DPC is a home appliance online retailer keen to utilise data and connectivity in its operations

The company has recently introduced a live tracking system of all deliveries to its customers via its website

Which of the following will be the man benefit to DPC?

A.

Immediate cost saving

B.

Enhanced forecasting

C.

Improved service

D.

Improved targeting

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Question # 39

Company T has eight main products that it markets and sells. One particular product requires a low amount of ongoing investment, has low growth prospects but currently maintains a high market share.

 According to the Boston Consulting Group Matrix, which category is this product in?

A.

Cash cow

B.

Star

C.

Question mark

D.

Dog

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Question # 40

According to Ansoff, which of the following marketing strategies should be adopted when introducing an existing product to a new market?

A.

Market penetration

B.

Product development

C.

Diversification

D.

Market development

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Question # 41

Which of the following are benefits of appraisals? Select ALL that apply.

A.

Identifies where the employee needs improvement and how to go about it.

B.

Ties in with career planning.

C.

Sets targets to help improve employee motivation.

D.

Rewards performance above and beyond the expected.

E.

Allows manager/employee to exchange feedback.

F.

Can reduce the chance of confrontation occurring.

G.

The process is usually devoid of bias.

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Question # 42

AB Company is currently the sole supplier of raw material to XY Company and has recently increased its prices. This has been highlighted by a raw material price variance in the management reports of XY Company, and in order to correct this the Finance Director has recommended that an alternative cheaper supplier be found as soon as possible. The Purchasing Department has indicated that only AB is able to supply all of the company's requirements and has been doing so reliably to a high quality on a just-in-time (JIT) basis for many years. Finding an alternative will involve purchasing from several unknown suppliers. Which of the following are possible consequences of this decision?

 

Select ALL that apply.

A.

Product profitability will increase

B.

Inventory levels will increase

C.

Quality will decrease

D.

Manufacturing costs will decrease

E.

Administration costs will decrease

F.

Speed of production will increase

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Question # 43

LFN is a tuition provider

The finance function has recently migrated all accounting systems onto cloud software which is expected to considerably streamline the existing systems.

The Managing Director is keen to promote the benefits of the new software in terms of increased accuracy of reporting and availability of real time management information.

However, the Finance Director has concerns and is feeling pressured to keep quiet about the ability of the technology to achieve all that is expected

Which of the following ethical principles is highlighted within LFN?

A.

Professional competence

B.

Objectivity

C.

Integrity

D.

Confidentiality

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Question # 44

Bright Idea Co. specialises in manufacturing light bulb filaments. It is considering outsourcing some of it activities in order to reduce costs and improve customer service.

Which of the following is an example of asset specificity that is likely to be an important consideration in their decision?

A.

An R&D manager who has been in the business for 18 years and has specialist knowledge of the formulations.

B.

A building that has been designed specifically for manufacturing light bulb filaments.

C.

High tech and expensive filling machines in the factory.

D.

A sales director who is well known and popular throughout the industry.

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Question # 45

A management accountant vacancy has arisen in the Finance Department of HJ Company. The Finance Manager is preparing the necessary paperwork for the recruitment process and is currently working on the person specification. He has contacted the company's Human Resource Department to ask for advice on which THREE of the following he should include in the person specification:

A.

The purpose and title of the job

B.

Attainments

C.

The job environment

D.

Special attributes

E.

Background and circumstances

F.

Salary range

Full Access
Question # 46

The coherent approach for organising, governing, analysing and deploying an organisations' information assets' Which of the following does the above statement describe?

A.

Data Manipulation

B.

Data Strategy

C.

Data Modelling

D.

Data Analysis

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Question # 47

Which of the following is NOT an element of the EOQ (Economic Order Quantity) equation?

A.

Total purchases per year

B.

Total ordering cost per order

C.

Total inventory cost per year

D.

The reorder quantity

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Question # 48

AAA Hotel provides accommodation near a major airport. When considering capacity management the hotel needs to clarify the component measurements identified below.

Match each of the three measurements below with the correct capacity element.

E1 question answer

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Question # 49

Which TWO of the following are examples of a knowledge work system?

A.

Computer Aided Design (CAD)

B.

Transaction Processing System (TPS)

C.

Computer Aided Manufacturing (CAM)

D.

Materials Resource Planning (MRP)

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Question # 50

From the following, which best defines Business Process Re-engineering (BPR)?

A.

BPR involves fundamental changes in the way the organisation operates.

B.

BPR is the continuous examination and improvement of processes.

C.

BPR is based on the idea that 80% of an outcome is dependant on only 20% of the inputs.

D.

The main aim of BPR is to save costs

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Question # 51

In which THREE of the following situations is Cloud a sensible IT strategy?

A.

Frequent software changes

B.

High impact if data is lost

C.

Need to reduce up front costs

D.

High in-house IT skills

E.

Bespoke software

F.

Unreliable internet access

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Question # 52

Which of the following is an advantage of outsourcing?

A.

Cost savings may be made

B.

Core competence may be strengthened

C.

Data confidentiality is stengthened

D.

Continuity is guaranteed

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Question # 53

Y Company is an online retailer of sportswear. It has software that monitors customers' search history.

On a weekly basis, the software automatically generates emails that are sent to specific customers offering special offers based on the items that the customer searched for, but didn't purchase, during the previous week.

Which of the following areas of marketing is this process assisting?

A.

Pricing

B.

Segmentation

C.

Place

D.

Targeting

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Question # 54

Barry has heard that the government is planning to tighten environmental regulations. He doesn't like the sound of this, as even though some businesses won't be affected that much, he will have to end up paying a lot

more to run his business.

Which of the following options would be most effective in preventing the government from imposing such regulation?

Select ALL that apply.

A.

Try and set up meetings with high-ranking members of the government to persuade them to not impose the new regulation.

B.

Make a large donation to the party in power in the hope that they'll abandon their plans to impose new regulation.

C.

Make a large donation to the the main opposition party in the hope they'll put pressure on the governing party to not impose the new regulation.

D.

Tell a member of the governing party that he has some unscrupulous information about the party that he'll leak to the press if they go ahead with their plans to impose new regulation.

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Question # 55

Which of the following is a primary objective of a not-for-profit organisation?

A.

Maximise benefit to beneficiaries

B.

Economy - controlling costs

C.

Maximise owner wealth

D.

Effectiveness in achieving objectives

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Question # 56

Which of the following would be within the role of an operational line manager?  

 

Select ALL that apply.

A.

Interviewing potential new recruits

B.

Conducting appraisals with staff

C.

Carrying out psychometric testing

D.

Deciding on strategic objectives

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Question # 57

Which THREE of the following are characteristics of undifferentiated marketing?

A.

Having little concern for segmentation

B.

Specialising in one or two identified markets

C.

Delivering a single product to the entire market

D.

Producing several products each aimed at different segments

E.

Aiming to attract as many customers as possible to buy the product

F.

Selecting the most lucrative markets

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Question # 58

Company E is renewing the IS within the organisation. This new system will enable all employees to access customer information, orders and credit control status to overcome the lack of integration between departments suffered with the previous system. Managers envisage some resistance to the change and want to try to make the transition as smooth as possible. To achieve this, all employees have been invited to share their ideas of what features the new system should include and how they would like the final interface to work. Which of Kotter, Schlesinger and Sache's methods of dealing with resistance is described above?

A.

Facilitation

B.

Participation

C.

Negotiation

D.

Education

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Question # 59

Which of the following gives the correct combination of valid stages in the HR cycle?

A.

Selection, performance, appraisal, rewards, training and development

B.

Recruitment, selection, induction, rewards, budgets

C.

Selection, culture, recruitment, induction rewards, budgets

D.

Selection, performance, culture, appraisal, rewards, training and development

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Question # 60

Which of the following are the primary objectives of a commercial organisation?

 Select ALL that apply.

A.

Maximise shareholder wealth

B.

Maximise trading performance

C.

Ensure going concern status

D.

Protect the environment

E.

Ensure continued employment for staff

F.

Ensure compliance with tax legislation

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Question # 61

Fusion is predicted as one of the characteristics to define the Fourth Industrial Revolution.

What is meant by fusion' in the context of the Fourth Industrial Revolution?

A.

Cyber and physical systems will continue to merge becoming increasingly autonomous.

B.

Nuclear energy is likely to be the most widely used form of fuel as it becomes increasingly safe.

C.

Supply chains across the globe will continue to merge becoming increasingly specialist.

D.

Machines and workers will continue to unite as workers increasingly swap roles with machines

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Question # 62

Which TWO of the following tasks is associated with a Finance Department's Management Accounting section?

A.

Providing management with decision making information

B.

Preparing investment appraisals

C.

Corporate governance compliance within the organisation

D.

Arranging for the financing of plans made

E.

Dealing with tax administration

F.

Verifying systems of control

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Question # 63

Which of the following is NOT a component of the working capital cycle?

A.

The average time that raw materials remain in inventory

B.

The time taken to produce the goods

C.

The time taken by customers to pay for the goods

D.

The time taken by the bank to approve lending

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Question # 64

Mita has set up a number of food shops and spends a lot of her time finding suitable staff Her key strength is going to farmers' wholesale markets and selecting her suppliers She also carries out all the accounting functions and maintains the shops by acting as her own caretaker, carrying out repairs and maintenance at the weekends

Which aspect of the work would Mita be LEAST LIKELY to outsource?

A.

Sourcing the suppliers

B.

Human resources

C.

Repairs and maintenance

D.

Accounting

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Question # 65

Over the past year, JKL Company has found that its two largest competitors have taken some of their market share since opening online stores At the same time JKL has noticed that the capabilities of the new computing equipment that it has recently introduced are much greater than the ones that it had replaced.

JKL has decided to launch its own online store, to compliment its chain of high street stores, m a bid to win back the market share that it has lost Existing staff will be retrained to carry out the online operation.

Which TWO factors, associated with the contextual design of an organisation, are driving this decision?

A.

Environment

B.

Culture

C.

Size

D.

Technology

E.

Specialisation

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Question # 66

Data warehousing is an essential element of the extraction transformation and loading process.

Which of the following best describes data warehousing?

A.

Examining the data to understand its content formats and structure

B.

Storing data in a systematic and logical way ready for further interrogation.

C.

Data being processed into the destination database ready for use.

D.

The process of harvesting data from source databases and locations.

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Question # 67

Which of the following is the main reason for the growing demand for Big Data by organisations?

A.

Gaining a competitive advantage

B.

Allowing remote working

C.

Improving supplier relationships

D.

Improving privacy and security

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Question # 68

Which type of organisation is owned by its customers, strictly speaking is a not-for-profit organisation and is in the private sector?

A.

Sole trader

B.

Partnership

C.

Charity

D.

Mutual organisation

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Question # 69

Which of the following does the Data Protection Act 1998 attempt to protect?

A.

The employee

B.

The individual

C.

The shareholders

D.

The directors

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Question # 70

Which TWO of the following relate to corporate social responsibility (CSR) rather than corporate governance?

A.

Achievment of high levels of degradable packaging

B.

 Eliminating discrimination in company advertising

C.

Safeguarding against decision making being dominated by one person

D.

Independently determined remuneration based on clear criteria

E.

Strong accountability through a board of directors

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Question # 71

During the past six months NVT has been undergoing a study, as part of a rationalisation programme to review the profitability of each of its retail stores.

As a result, 30 stores have been identified for closure T with a further 50 stores selected to receive an investment of funds in order to remain profitable going forward. Throughout this process NVTs finance function has worked alongside others in the organisation providing advice and guidance.

Which TWO of the following areas has the finance function most likely been involved with as part of the review?

A.

Project Appraisal

B.

Management accounting

C.

Taxation

D.

Project Management

E.

Financial planning and analysis

Full Access
Question # 72

General Data Protection Regulation (GDPR) was introduced throughout the EU in 2018. The legislation details several principles about data and the requirement for data controllers.

Which of the following best describes the role of data controllers?

A.

Data controllers must ensure that the system runs effectively

B.

Data controllers must ensure that data is kepi up-to-date

C.

Data controllers must ensure that ethical systems are in place

D.

Data controllers must ensure adequate safeguards and controls

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Question # 73

S is employed within the accounting function of a small company. Due to the size of the company, there are not enough resources for separate accounting functions so S is responsible for both management and financial accounting tasks. As the company is so small there is no requirement for audit. However it does make use of the services of an external certified accountant for statutory accounting and taxation services. According to Mintzberg, in which part of the organisation does the external accountant belong?

A.

Strategic apex

B.

Support staff

C.

Technostructure

D.

Operating core

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Question # 74

Which of the following organisations would best describe a 'professional bureaucracy'?

A.

A hospital

B.

A newsagent

C.

A manufacturing company

D.

A project based company

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Question # 75

Which of the following would be a useful KPI to highlight increasing recruitment costs?

A.

Ratio of employee costs to turnover

B.

Reportable health and safety incidents.

C.

Training spend per employee.

D.

Employee retention rate.

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Question # 76

C Company is a manufacturer of components for the electronics industry. Although enjoying healthy returns in the past, results for the last two years have shown a decline in profit. G has been brought in as the new Operations Manager. In her previous role, she was responsible for turning around a struggling organisation by using process mapping tools and she feels that this approach could also benefit her new company. Which of the following is NOT a feature of process mapping?

A.

Establish what is currently happening and why

B.

Measure how efficiently the process is working

C.

Identify the most suitable supplier of raw materials

D.

Develop new improved processes to reduce or eliminate inefficiency

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Question # 77

Place the following categories typically found in a 'person specification' next to each job holder's requirements.

E1 question answer

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Question # 78

Vladimir is the managing director of a IT repair business called Screenhax. The company has been operating for 10 years and has around 60 members of staff.

Donald, one of Vladimir employees, committed the act of 'skimming".

What did Donald do?

A.

Donald repaired a customer's broken computer but did not register the job through the computer system. He then pocketed the cosh.

B.

Donald was responsible for paying all employees at Screenhax. He took advantage of this responsibility by creating a fictitious person and directing money to their account.

C.

Donald stole IT equipment from the shop.

D.

Donald borrowed the Screenhax repair van and used it for his own personal commitments without the consent from Vladimir.

E.

Donald's wife had a problem with her computer, so he stole one of the shop's refurbished computers and gave it to her to use.

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Question # 79

Which of the following technologies is described as a decentralised, distributed and public digital ledger that is used to record transactions across many computers?

A.

Blockchain

B.

Big Data

C.

Cloud Computing

D.

Data analytics

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Question # 80

Which THREE of the following areas would be improved by an organisation using a Customer Relationship Management (CRM) system?

A.

Sales

B.

 Marketing

C.

Customer service

D.

Budgeting

E.

Operations

F.

Inventory management

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Question # 81

Stephanie has just secured a job as a management accountant for a well-known banking firm. She needs to understand the organisation's financial position.

What should she do first in order to gain this understanding?

A.

Record the organisation's transactions in the books of prime entry.

B.

Inform the tax authorities of the organisation's revenues.

C.

Total all the day books and enter them into ledgers.

D.

Submit the company's accounts to the IFRS.

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Question # 82

Workforce flexibility takes a number of different forms. Which of the following achieves flexibility where employees have the ability to move between tasks as and when required by the organisation?

A.

Shift system flexibility

B.

Numerical flexibility

C.

Functional flexibility

D.

Temporal flexibility

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Question # 83

MN College (limited by guarantee) aims to ensure that each student achieves their qualification and gains employment. Which THREE of the following are suitable measures of performance for MN College?

A.

Economic

B.

Number of students

C.

Efficiency

D.

Effectiveness

E.

Enhanced

F.

Number of lecturers.

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Question # 84

In a new initiative, Company O has been putting a lot of emphasis on internal awareness of Corporate Social Responsibility and creating value for it's stakeholders. A huge part of this has been about focusing on recycling and making departments accountable.

In order to assist with the achievement of goals in this area, a process has been designed to give some structure to measuring value for each department. Each of the process elements are listed below. Place the steps against each of these to indicate the correct sequence.

E1 question answer

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Question # 85

A company is charging a high price for a product to individuals who are prepared to pay a premium for a new, innovative product Whilst doing this they are facing high marketing costs

Which stage of the product lifecycle is this product at?

A.

Maturity

B.

Introduction

C.

Growth

D.

Shakeout

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Question # 86

Which of the following are examples of a parallel changeover?

Select ALL that apply.

A.

A toy manufacturer that has new assembly line staff working at the same time as the old staff before they move on to other roles.

B.

A factory that wants to change from a manual to an automated system keeps on some of its manual labour employees whilst implementing the automated system.

C.

A supermarket that updates all its checkouts while the store is closed.

D.

A multi-storey hotel store that redecorates each level one-by-one, rather than all in one go.

E.

A call centre that moves into its new office overnight, so that it is fully operational the next day.

F.

A car manufacturer that trials a new type of automation before replacing the old system with it.

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Question # 87

When testing an information system before it goes live, using contrived testing will present the system with which type of data and transactions?

A.

Unusual and unexpected data and transactions

B.

Realistic data and transactions

C.

Large volumes of data and transactions

D.

Routine mix of data and transactions

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Question # 88

Which of the following are the tasks associated with the effective management of the treasury function?

 Select ALL that apply.

A.

Legally avoid paying as much tax as possible

B.

Minimise foreign exchange losses

C.

Effectively manage the cash position

D.

Effectively manage the trading position

E.

Ensure compliance with statutory reporting

F.

Ensure effective product pricing

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Question # 89

Material requirements planning (MRP I) and manufacturing resource planning (MRP II) are computerised systems used for planning the requirements for raw materials, work-in-progress and finished items and integrating with other production processes. These systems enable strong relationships to be forged with suppliers as orders can be placed with suppliers in good time to fulfill customer requirements and expectations, as well as other processes related to materials planning. Which of the following specifically can MRP I and MRP II NOT assist with? 

A.

Financial requirements planning

B.

Equipment utilisation planning

C.

Decision support planning

D.

Labour schedule planning

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Question # 90

Which of the following are advantages of outsourcing finance? Select ALL that apply.

A.

Can help to keep costs down and improve quality.

B.

There is a known fee if agreed in advance.

C.

Allows the organisation's management to focus on its core operations and core issues.

D.

Increased control.

E.

Level of independence is increased.

F.

The external organisation/individual has an increased understanding of the outsourcing business.

G.

Increased confidentiality.

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Question # 91

Which of the following would work as Support Staff in Mintzberg's organisational structure?

A.

Press relations staff

B.

HR managers

C.

Accountants

D.

Line supervisors

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Question # 92

Which of the following is NOT a feature of a strategic level information system?

A.

It has a long term focus.

B.

It helps middle managers to monitor and control.

C.

It has high levels of uncertainty and subjectivity.

D.

It handles information which is valid for the whole organisation.

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Question # 93

Lancaster and Withey (2003) identifies five steps in consumer decision making. Which THREE are valid?

A.

The purchase decision

B.

Evaluation of the sellers website

C.

Need/problem recognition

D.

Post purchase evaluation

E.

The sale decision

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Question # 94

A business is seeking to introduce TQM. It gets some advice from a business consultant on how to ensure it is successful in its implementation. Which of the following are likely to be included in the advice they receive?

Select ALL that apply.

A.

Ensure TQM gets strategic focus.

B.

Gain full commitment from your entire management team.

C.

Motivate and train your staff to take up the ethos of quality.

D.

Get your suppliers involved in TQM.

E.

Encourage the sharing of ideas.

F.

Communicate frequently to your business.

G.

Give a fixed time scale for the TQM project.

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Question # 95

Clear career promotion and progression ladders are most obvious under which type of organisational structure? 

A.

Horizontal

B.

Vertical

C.

Networked

D.

Virtual

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Question # 96

There are four stages of development of supply chain management, according to Reck and Long's strategic positioning tool. Which stage of this model does the following description identify?

 

Emphasis is on better co-ordination between departments and suppliers involving timely communication about changes in price and availability of materials.

A.

The passive stage

B.

The independent stage

C.

The supportive stage

D.

The integrative stage

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Question # 97

XBY has recently started making use of big data analytics to assist in producing market predictions It is using software to process large data sets by utilising multiple servers simultaneously.

Which of the following best describes the term for this software?

A.

External

B.

Visualisation

C.

Hadoop

D.

Remote

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Question # 98

JKL is a rapidly growing supermarket chain and is considering merging with a smaller competitor to continue its expansion plans

T works within the finance department and is assisting in the decision making process by preparing summary reports concerning the merger.

What level of decision making is T supporting?

A.

Tactical

B.

Transactional

C.

Operational

D.

Strategic

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Question # 99

JKL is an online marketing agency and is currently developing its systems to improve efficiency in storing and retrieving data

P works in the finance function and is currently assisting the development of a technical map of rules and data structures to enable the data to be stored effectively in JKL's new databases.

At what level of the data modelling process is P working on?

A.

Conceptual

B.

Visual

C.

Logical

D.

Physical

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Question # 100

An electrical goods company produces colourful brochures for customers.

 

Which element of the marketing mix does this represent?

A.

Physical evidence

B.

Product

C.

Price

D.

Packaging

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