Summer Special - 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: c4sdisc65

L3M4 PDF

$38.5

$109.99

3 Months Free Update

  • Printable Format
  • Value of Money
  • 100% Pass Assurance
  • Verified Answers
  • Researched by Industry Experts
  • Based on Real Exams Scenarios
  • 100% Real Questions

L3M4 PDF + Testing Engine

$61.6

$175.99

3 Months Free Update

  • Exam Name: Team Dynamics and Change
  • Last Update: Jun 17, 2025
  • Questions and Answers: 150
  • Free Real Questions Demo
  • Recommended by Industry Experts
  • Best Economical Package
  • Immediate Access

L3M4 Engine

$46.2

$131.99

3 Months Free Update

  • Best Testing Engine
  • One Click installation
  • Recommended by Teachers
  • Easy to use
  • 3 Modes of Learning
  • State of Art Technology
  • 100% Real Questions included

L3M4 Practice Exam Questions with Answers Team Dynamics and Change Certification

Question # 6

‘Doing things for less cost’ is a description of:

A.

Effectiveness

B.

Efficiency

C.

Economy

Full Access
Question # 7

Management studies and experiments over several decades have found that increased participation of workers in decision-making about changes tends to lead to (choose one):

A.

Longer holidays / higher pay / more sunshine

B.

Never-ending debates / time-wasting / indecision

C.

Overcoming of resistance to change / increased co-operation and productivity

D.

Industrial stoppages / strikes / sabotage

Full Access
Question # 8

Spot the one which is one of the seven wastes.

A.

Refectories

B.

Defectives

C.

Defects

D.

Rejects

Full Access
Question # 9

Which one of the following is unlikely to appear in an organisational procurement manual?

A.

Staff names

B.

Instructions

C.

Policies

D.

Procedures

Full Access
Question # 10

According to CIPS, which of the following are not included in the five ‘rights’ of procurement and supply?

A.

Goods

B.

Source

C.

Manner

Full Access
Question # 11

Drafting a specification is important because these documents become embedded within the contract and therefore, are legally binding. Is this statement true?

A.

No, as the specification is separate to the contract and has no legal standing

B.

Yes, because all specifications must be approved by the organisation's board according to legislation

C.

No, because legally binding contracts only contain terms and conditions

D.

Yes, care needs to be taken because the specification should be part of the contract

Full Access
Question # 12

Where an organisational internal customer / user deliberately circumvents the procurement function, and buys from an external supplier without following due procedure. This is commonly called:

A.

Compliant spend

B.

Tail spend

C.

Iceman spend

D.

Maverick spend

Full Access
Question # 13

Which two of the following actions are most likely to be carried out by the buying organisation?

A.

Approve the invoice

B.

Specify the need

C.

Submit the invoice

D.

Acknowledge the order

Full Access
Question # 14

Express terms are terms stated in the contract between the parties. Which of the following are commonly-used express terms?

A.

Terms found in the Unfair Contract Terms Act 1977, payment terms, and passing of title

B.

Time of performance, passing of title, and terms based on trade custom

C.

Time of performance, payment terms, and passing of title

D.

Force Majeure, terms found in the Sale of Goods Act 1979, and payment terms

Full Access
Question # 15

Which of the following describes a tender process run under a framework agreement where the tender only includes price and limited aspects of quality?

A.

Leasing agreement

B.

Mini-competition

C.

Simple one-off purchase

D.

Complex one-off purchase

Full Access
Question # 16

Which of these are elements of a contract being in existence?

    Confidentiality

    Written format

    Legal capacity

    Correct form

A.

1 and 2 only

B.

2 and 3 only

C.

3 and 4 only

D.

1 and 4 only

Full Access
Question # 17

The Mendelow matrix deals with:

A.

Products and markets (new or established)

B.

Level of profit and market risk

C.

Market share and market growth

D.

Power and interest of stakeholders

Full Access
Question # 18

'A team has a common XXXX and YYYY'.

Select the one which fits best.

A.

Captain and uniform

B.

Language and culture

C.

Employer and hobbies

D.

Purpose and goals

Full Access
Question # 19

Which one of the following is not part of John Adair’s 'action-centred leadership' model?

A.

Task

B.

Individual

C.

Team

D.

Product

Full Access
Question # 20

Responsibilities within a procurement function can be split into strategic, tactical or operational. Which of the following would usually be seen as operational? Choose two.

A.

Preparing purchase orders

B.

Establishing long-term partnership relations with key suppliers

C.

Expediting

D.

Preparing specifications

Full Access
Question # 21

'XXX theories of leadership are now largely discredited as a means of identifying team leaders'.

This quotation comes from the Profex Publishing textbook for this subject. Which word has XXX replaced?

A.

Trait

B.

Tres

C.

Tait

D.

Tray

Full Access
Question # 22

As part of a tender, which of the following are advantages that a purchasing organisation would expect to achieve by specifying that suppliers hold certification to an international environmental management standard, such as ISO 14001?

    It provides assurance that bidders have achieved a common standard of practice

    It provides a guarantee that any polluting suppliers will be unable to tender

    The standard is recognisable to local and international bidders

    It removes the need to conduct internal environmental training

A.

3 and 4 only

B.

1 and 3 only

C.

1 and 2 only

D.

2 and 4 only

Full Access
Question # 23

Which two of the following could not be classified as internal triggers for change? A change of:

A.

Major customer

B.

Leadership

C.

Legislation

D.

Profitability

Full Access
Question # 24

While it is recognised that longer-term contracts have the potential to drive significant benefits for the organisation, a number of situations are more suited to making one-off purchases. Which of the below situations is likely to be more suited to a one-off purchase?

A.

The ordering of equipment for a special project

B.

A requirement for the maintenance of buildings

C.

The purchase of compatible IT infrastructure equipment

D.

The purchase of internal and external audit services

Full Access
Question # 25

‘Collaborate, communicate, XXXX and coerce’. Select the missing term.

A.

Decide

B.

Dictate

C.

Consult

D.

Direct

Full Access
Question # 26

People are inherently happy at work.

Workers seek responsibility.

Financial reward at work is welcome, but motivation, job satisfaction and recognition are equally A.

A.

important.

B.

Theory X

C.

Theory Y

Full Access
Question # 27

According to CIPS, procurement and supply management for CIPS members is a(n) (choose best fit):

A.

Academic subject

B.

Skill

C.

Harmless activity

D.

Profession

Full Access
Question # 28

As a result of a global pandemic, a local hospital is facing significant patient capacity pressures and would like the construction of a new 50-bed ward to be prioritised and fully operational at the earliest opportunity. Which of the following pricing arrangements would support this aspiration?

A.

Penetration contract pricing

B.

Time and materials arrangement pricing

C.

Fixed price economic adjustment pricing

D.

Incentivised contract pricing

Full Access
Question # 29

R Meredith Belbin made a distinction in his work between 'solo leaders', who were kind-of historic leaders; and 'team leaders' who are seen as being leaders for modern times, or of the future.

From the list shown, select the one answer which represents the solo leader, rather than the team leader.

A.

Encourages diversity, and lets team members be themselves

B.

Creates a mission that team members can work together to achieve

C.

Chooses to limit their role in teamworking: delegates

D.

Sets objectives and separate tasks for individual team members

Full Access
Question # 30

Which one of the Tuckman stages of team development is being described here?

‘..the team struggles to come together … conflict … competing for status and position’

A.

Storming

B.

Forming

C.

Dorming

D.

Performing

E.

Norming

Full Access
Question # 31

Tiger Rolls Bakery is a small local baker requiring a continuous supply of flour and butter for their products. These items are in plentiful supply, due to the standardised nature of the items, they are bought regularly on a spot purchase approach from a range of market suppliers. Tiger Rolls Bakery has an electronic purchase order system that they use to place orders with the suppliers. On the back of each purchase order issued, Tiger Rolls Bakery includes a copy of their commercial contracting terms.

Which of the following describes the Tiger Rolls Bakery commercial contracting terms?

A.

Bespoke contract conditions

B.

Innominate terms and conditions

C.

Standard terms and conditions

D.

Model form contract terms

Full Access
Question # 32

Which one of the following is very commonly seen as being the primary role of the procurement function (especially by those outside the procurement function)?

A.

And yet on many occasions, it should not be the primary focus.

B.

Cost reduction

C.

Sourcing new materials for products under development

D.

Developing deep relationships with long-term suppliers of key goods and services

E.

Participating in international procurement conferences and developing staff

Full Access
Question # 33

A key performance indicator (KPI) that records the frequency and timeliness of goods arriving at a warehouse is related to which of the following?

A.

Delivery

B.

Product

C.

Price

D.

Defects

Full Access
Question # 34

R Meredith Belbin made a distinction in his work between 'solo leaders', who were kind-of historic leaders; and 'team leaders' who are seen as being leaders for modern times, or are 'of the future'.

From the list shown, select the one answer which represents the team leader, rather than the solo leader.

A.

Seeks conformity: expects all team members to be similar and act and think the same way.

B.

Sets objectives and separate tasks for individual team members

C.

Encourages diversity, and lets team members be themselves

D.

Plays an unlimited role in team activities

Full Access
Question # 35

Tony Campbell, a West Logistics Ltd (WLL) procurement manager, is working on a specification for a data storage solution. The current version of an Information Security Management standard (ISO27001) has been identified as a suitable standard for potential suppliers to be certified to. What is the advantage to WLL of stipulating this type of standard within a product specification?

A.

It allows the buying organisation to set the pricing for its products

B.

It removes the requirement for quality management measures

C.

It ensures the suppliers control spending and pass the savings on

D.

It allows all suppliers to understand the common criteria that is required

Full Access
Question # 36

XTC Ltd is developing a new product to improve its competitive advantage. They are looking for suppliers to use their expertise and innovation to assist with the development of a new component. What is the most appropriate form of specification to use?

A.

Performance specification

B.

Conformance specification

C.

Service level specification

D.

Output-based specification

Full Access
Question # 37

Kotter and Schlesinger suggested six approaches to organisational change. One approach is based on the idea that people don’t really understand, and by increasing their understanding, commitment could be won. This relatively soft approach to change is called:

A.

Participation

B.

Education

C.

Facilitation

D.

Coercion

Full Access
Question # 38

An office manager buys some wallpaper based on samples, only to find the batch of paper delivered is of a slightly different colour than the sample provided. Is this an implied term covered under sale by description?

A.

No, it is sale by sample. The bulk does not correspond with the sample

B.

Yes, it is sale by description. The wallpaper is not the correct colour

C.

No, it is not of satisfactory quality. The wallpaper is not fit for purpose intended

D.

Yes, it is sale by description. The wallpaper does not conform to the description

Full Access
Question # 39

A psychological view in which an employee treats the business and the work as if it were their own:

A.

Legal ownership

B.

Work ownership

C.

Problem ownership

D.

Small business ownership

Full Access
Question # 40

‘A person who is reliable in seeing a task through to the end’. From the ‘doing / acting’ section, which of the Belbin team roles is being described here?

A.

(An easy one – perhaps too easy)

B.

Shaper

C.

Completer / finisher

D.

Implementer

Full Access
Question # 41

According to CIPS, which of the following are not internal stakeholders? Select one.

A.

Shareholders

B.

Managers

C.

Other employees

D.

Directors

Full Access
Question # 42

‘operating at its full potential … working positively … getting on with their jobs’

Which of the Tuckman stages of team development is being described here?

A.

Norming

B.

Storming

C.

Forming

D.

Dorming

E.

Performing

Full Access
Question # 43

Peter Kraljic first published his Portfolio Purchasing Model in a paper entitled ‘Purchasing Must Become Supply Management’ in the Harvard Business Review in September of which year?

A.

1943

B.

2013

C.

1983

D.

2003

Full Access
Question # 44

One of the appendices to a formal contract should be a 'pricing schedule'. This is because price is the most important item of a contract and it is a requirement for it to be detailed in a pricing schedule. Is this a correct statement?

A.

Yes, because the contract is always a very large document and the parties need easy access to price information to negotiate increases

B.

Yes, because all contracts are required to have detailed pricing terms, such as fixed prices, incentives, and price escalation, which must be attached

C.

No, because it is not a requirement to attach a pricing schedule if complex pricing terms are not applicable to that particular contract

D.

No, a pricing schedule is required only if other attachments such as a non-disclosure agreement and insurance policy are also appended

Full Access
Question # 45

Which of these statements is a correct description of a contract?

A.

A promise made by a supplier to supply goods or services

B.

An agreement enforceable by law made between two or more people

C.

An offer and acceptance has taken place

D.

A promise made by the buyer to place an order

Full Access