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A technician is installing a wireless access point and is required to run all cabling and make patch cords if necessary.
INSTRUCTIONS
Part 1
For each cable type, click the (+) to select the appropriate connector and tool.
part 2
An access point was moved and no longer has connectivity. Connect the access point, patch panel, and switch by clicking the (+) to select the appropriate cable end for each corresponding location to create a link.
The link will be visible after making the second selection of each pair.
Cable ends may be used multiple times, and all placeholders will be filled.
A customer recently experienced a power outage at a SOHO. The customer does not think the components are connected properly. A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer.
Once the UPS stopped beeping, all functioning devices also turned off.
In case of a future power failure, the customer wants to have the most time available to save cloud documents and shut down the computer without losing any data.
INSTRUCTIONS
-
Based on the customer ' s requirements, connect the customer ' s devices to the proper outlets. Select the power source for the Surge Protector and UPS. This may require reselecting dropdowns or removing tokens.
Each token may only be used once.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
A third-party contractor recently installed a new switch, router, and cabling for a small
corporate office. After the installation, users started experiencing issues connecting to
resources over the network.
INSTRUCTIONS
Click on each PC and server to review outputs. From the remediation section on
the right, select an issue and solution for each device.
A company ' s directory services server is located on premises. Which of the following best describes the directory services infrastructure?
An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and, recently, whenever the manager tries to print oversized documents, the paper jams before anything is printed on it.
INSTRUCTIONS
Using the available printer parts, replace only the faulty components on the office printer to resolve the stated issues.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
An office manager reports that a printer is experiencing performance issues. Printouts
are smudging when they are handled, and, recently whenever they need to print legal
sized documents, the paper jams before anything is printed on it.
The following paper sizes are used:
Letter (8.5x11in/21.59x27.94cm)
Legal (8.5x14in/21.59x35.56cm)
Oversized (11x17in/27.94x43.18cm)
INSTRUCTIONS
Using the dropdown menus, select from the
available printer parts to replace only the
faulty components on the office printer to
resolve the stated issues.
If at any time you would like to bring back
the initial state of the simulation, please click
the Reset All button.
Which of the following display technologies is known for offering the highest contrast ratios?
A small ISP has hired a new technician Joe, the new technician, is being trained to configure customers* home networks The trailing instructor gives me technician a starter kit with cables, cable ends, and other network equipment and asks mm to build a working network.
The computer should be connected to have internet connectivity and the phone should be connected to have a dial tone.
INSTRUCTIONS
Use the appropriate cables. cable ends, tools and equipment to configure the network ana connect an components accordingly
There are 3 steps and the simulation starts on step 1.
A company requires a storage solution that combines performance and redundancy for a main database server with high levels of read/write operations. Which of the following storage configurations best meets these requirements?
A technician is diagnosing several device issues reported by employees.
INSTRUCTIONS
Click on each device to review the issue. Then select the appropriate issue and solution
from the drop-down menu. Each option may be used more than once.
A technician is migrating an application server to another server. Which of the following DNS records should the technician create to ensure seamless connectivity?
Which of the following is a characteristic of a Type 1 hypervisor?
Which of the following devices forwards data between different networks by analyzing the headers of packets?
A company’s directory services server is located on premises. Which of the following best describes the directory services infrastructure?
Which of the following is a characteristic to consider when selecting a satellite internet connection?
User at site A is reporting dropped VolP calls when using a softphone application.
However, users at site B are not experiencing any issues. The VolP provider has a tool to troubleshoot connectivity Issues.
Click on each tab to investigate the cause of the dropped calls. In Part 1, type help in each terminal to view a list of available commands. Then, select the correct answer for each question. In Part 2, make unnecessary network configuration changes to resolve
reported issue.
A company needs to keep a record of tasks performed by an application. Which of the following should the company most likely implement as part of a solution?
Laura, a customer, has instructed you to configure her home office wireless access point.
She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.
Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.
She requests that the default settings be changed to the following.
Wireless Name: HomeWiFi
Shared Key: CompTIA
Router Password: Secure$1
Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.
Laptop: IP Address 192.168.1.100
Hardware Address: 00:0A:BF:03:C4:54
Smartphone: IP Address 192.168.1.101
Hardware Address: 09:2C:D0:22:3F:11
INSTRUCTIONS
Configure Laura’s wireless network using the network adapter window.
If at any time you would like to bring back the initial state of the situation, please click the Reset All button.
A help desk technician investigates a laser printer issue. Smudges are appearing on the printed pages, but they are not present on the document that was sent to the printer. Which of the following should the technician do first to diagnose the issue?
A technician needs to select PC components with a minimal number of visible internal cables. Which of the following should the technician use?
A company is separating its accounting department’s network from its customer service department’s network. Which of the following will accomplish this task?
A user is trying to print diagrams on 11in × 17in (28cm × 43cm) paper. The correct paper is in the printer, but the printer prompts the user to insert paper. A technician assisting the user successfully prints the diagram to a different printer that is the same model. Which of the following is the most likely cause of this issue on the user ' s printer?
A projector has been shutting down after 30 minutes of use, and it has a strange smell The technician confirms the power source is not the cause of the issue Which of the following steps should the technician take next to resolve this issue?
A user is experiencing multiple issues with an in-place upgrade of a laptop ' s operating system. The built-in camera is unresponsive, and the user is unable to pair the device with any Bluetooth accessories. Which of the following ate most likely causing three issues? (Select two).
A technician is having issues replacing a laptop ' s wireless card because the cover seems to be stuck Which of the following should the technician do next to troubleshoot this issued
Which of the following printing initiatives would be best to accomplish environmentally friendly objectives?
Which of the following cable types must be used when running copper network cable through a suspended ceiling that is used for air ventilation?
Which of the following controls network traffic based on MAC addresses?
A customer reports a problem connecting to network resources. After asking open-ended questions, the technician determines the issue likely exists on the remote server. Which of the following should the technician do next?
A security team wants to implement compliance controls that only permits the installation of company-approved software on user laptops. Which of the following should the IT department deploy?
The display in a conference room has a burn-in get fastestthat does not match the presentation Which of the following would test resolve the issue?
A user wants scan-to-email functionality on a printer. Which protocol is required?
A technician needs to figure out why a laser printer is intermittently not feeding paper to print. The technician verifies the issue by running several copy-and-print tests. Which of the following should the technician do next?
Which of the following internet connection types is primarily used for high-speed internet access in rural areas where traditional broadband services are unavailable?
A user brings a laptop to work every morning, correctly seats it in the docking station and then opens the laptop to begin work with no issues After the user left the laptop at home during a two-week vacation the laptop is no longer working. Upon returning to the office, the user reports that the keyboard and display are no longer working Which of the following should the technician ask the user to do first?
A technician needs to confirm that desktop PCs can be deployed to a global, remote workforce. Which of the following specifications should the technician validate?
Which of the following tools is best to track where an Ethernet cable is patched?
Which of the following DNS records would an administrator change to redirect email flow?
A user would like to connect a laptop to a monitor, keyboard, and mouse when in the office. The user prefers to use as few cables as possible. Which of the following would best achieve that goal?
A technician receives a S.M.A.R.T. error on a PC. When the technician presses the Esc key, the PC continues to turn on without any further issues. Which of the following should the technician do next?
A technician is manually configuring network settings on a user ' s computer to route network traffic to a newly deployed firewall. Which of the following should the technician change?
Which cloud model provides hardware, storage, networking, and virtualization but requires customers to manage the OS and applications?
A technician must install additional RAM in a desktop computer. Which of the following types of RAM will the technician most likely use?
Which of the following devices is designed to monitor and filter incoming and outgoing network traffic?
A user only has access to basic printer functions. A technician notices that the advanced printer features are missing. Which of the following actions will fix this issue?
The Chief Information Security Officer asks a technician to inventory desktop PCs to determine which ones meet the requirements for Secure Boot. The technician must also configure the PCs for non-user-controllable keys. Which of the following are necessary to meet the enhanced security requirements? (Select two).
A help desk technician needs to work on a high-volume printer. Users have reported occasional paper jams and smudges appearing on printed documents. Which of the following steps should the technician do next to address these issues?
Which of the following network services is used to assign an IP address to a network host?
A company uses vital legacy software that does not run in the current OS version Which of the following will best support the software while keeping the OS current?
A group of friends is gathering in a room to play video games. One of the friends has a game server. Which of the following network types should the group use so they can all connect to the same server and the internet?
Which of the following technologies is most used in portable devices?
Which of the following options offers the best connectivity performance with limited necessary accessories?
A technician receives several complaints from the same office about VoIP calls sounding broken up, being difficult to hear, and having lagging audio. The technician arrives on-site and runs an internet speed test on several wired and wireless computers. Internet speed seems normal throughout the office. Which of the following should the technician do to fix the call issues?
A user connects a company-issued laptop to a 4K TV but can only get 1080p resolution on the TV. The technician confirms that the laptop is capable of producing a 4K output. Which of the following is the most likely cause of the issue?
A customer recently lost data due to several unexpected shutdowns. Data integrity is important to the customer. Which of the following features should the technician choose to prevent data loss?
A technician needs to replace a laptop ' s display assembly. Which of the following should the technician do to complete this task?
An IT specialist is setting up a new, custom computer. The specialist wants to minimize the number of power cables to keep the internal components organized and uncluttered. Which of the following power supply types should the specialist use?
Which of the following devices is used to implement ACL polices for an environment?
An IT specialist sets up a new computer for a user who requires a high-end video card and the fastest hard drive possible. Which of the following connectors should the specialist verify are available on the motherboard? (Select two).
A user asks a technician to recommend a CPU upgrade for a desktop computer. Which of the following should the technician consider first?
Employees are concerned about sensitive data being printed on a shared multifunction printer located in a high-traffic hallway. Which of the following should a technician do to address this concern?
Which of the following systems most likely contains ECC memory?
A technician needs to troubleshoot a user ' s smartphone that will not connect to its wireless provider ' s service. Which of the following should the technician check first?
Which of the following tools will a technician most likely use to identify an unlabeled network connection?
A student configures a wireless SOHO network to connect four laptops and one multifunction printer. All laptops must have internet access and be able to use the printer. Which of the following settings ensures the printer is always available?
A user is receiving many unsolicited emails. Which of the following controls can be configured to best reduce these types of emails?
An IT support specialist needs to configure several laptops to access local resources wherever the employees are while in the office. Which of the following would best meet this requirement?
A thief stole a company phone and successfully extracted confidential company information from the device. Which of the following should have been used to prevent the extraction?
Users are complaining that the audio from a presenter is choppy and unintelligible Which of the following is causing the issue?
A user ' s smartphone frequently disconnects from Wi-Fi networks, particularly in crowded areas like airports and coffee shops. The user also notices that their device shows a lower Wi-Fi signal strength compared to other devices in the same location. Which of the following is likely contributing to the smartphone ' s Wi-Fi connectivity issues?
A systems administrator deploys BitLocker to all devices. However, one of the desktop PCs is not able to encrypt the boot drive. Which of the following should the administrator check?
A developer wants to ensure their critical data is protected from hard drive failure. Their workstation has two hard drives. Which RAID level should they use?
A company is installing a new shared printer for all employees. Some managers need to print sensitive HR material, and the company does not want to purchase separate printers. Which of the following should the company implement?
Which storage device is best suited for a high-performance gaming laptop requiring fast data access?
Which of the following DHCP components allows a device to be assigned the same IP address anytime it is connected to the network?
Which internet connection type will most likely experience interference from rain?
A technician receives a notification after a network outage that indicates the printer is not reachable. Which of the following printer settings should the technician implement to prevent this issue in the future?
A customer has bare-metal servers running Windows, Linux, and Unix. They want consolidation while maintaining isolation and compatibility. What should the technician recommend?
A consultant is assessing the wireless configurations for a small office. The existing equipment uses WEP encryption and operates on the default channel. The office is in a crowded urban area with many nearby networks. Which of the following is the best way to improve the wireless network performance?
Which of the following connectors supports High-bandwidth Digital Content Protection (HDCP)?
An IT specialist is setting up a new shared network printer. The printer will receive a pre-allocated IP address via DHCP. Attempting to connect to the printer ' s web interface produces a Page not found message. The specialist runs diagnostics and finds that the IP is different than expected. Which of the following should the specialist check next?
An end user is printing, but the image is being cut off because the paper is too small. The user did put the correct type of paper in the printer. Which of the following should the user change first?
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