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PK0-004 PDF

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  • Exam Name: CompTIA Project+ Exam
  • Last Update: Sep 28, 2022
  • Questions and Answers: 796
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PK0-004 CompTIA Project+ Exam Questions and Answers

Question # 6

A project manager would like to bring vendors into a new project. Which of the following documents should the potential vendors submit so the project manager can find the best vendors for the project?

A.

SLA

B.

SOW

C.

Change request

D.

RFP

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Question # 7

Due to a new government regulation, a project change is required. The project manager evaluates the change and realizes a representative from the legal department will need to approve the change as well.

The project manager should:

A.

follow the change process flow and notify the legal department after the change is implemented.

B.

extend a formal invitation to the legal department representative to join the CCB.

C.

hold a separate meeting with the legal department representative and ask for approval.

D.

notify the legal department representative in the event of an upcoming audit.

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Question # 8

A project manager needs to identify the resources assigned to a particular task.

In which of the following documents can this information be found?

A.

Project schedule

B.

Cost plan

C.

Scope statement

D.

Impact assessment

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Question # 9

A customer has requested additional features for an active project.

Which of the following steps should take place NEXT?

A.

Implement the requested changes.

B.

Evaluate the impact of the changes.

C.

Update all project documents.

D.

Submit the requested changes to the CCB.

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Question # 10

A project manager travels abroad to meet the offshore team and sends out a meeting invitation to review requirements. However, many team members decline the meeting invitation. The PM approaches one team member to determine why people are declining. The team member indicates the project manager scheduled the meeting at a time when employees typically have permission to take a nap. Which of the following is the project manager facing?

A.

Language barriers

B.

Time zones

C.

Cultural differences

D.

Personal preferences

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Question # 11

A milestone task on the critical path has been completed.

Which of the following should the project manager notify?

A.

Owner of predecessor task

B.

Project team

C.

Project sponsor

D.

Project steering committee

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Question # 12

A company decides to give a large section of its development project to another firm to manage and complete because that firm has the appropriately skilled resources to execute the work. This approach is referred to as:

A.

Resource leveling

B.

Staff Augmentation

C.

Work relocation

D.

Outsourcing

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Question # 13

Which of the following is the MOST likely target audience to be notified of the achievement of a key milestone in a project schedule?

A.

Project manager and project scheduler

B.

Project coordinator and project sponsor

C.

Project champion and project scheduler

D.

Project stakeholders and project team

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Question # 14

An authorized change to a construction project was implemented. During the modification, the team identified a defect in which the change caused the building power output to be outside the KPPs.

Which of the following actions should the project manager take?

A.

Submit a new change request.

B.

Initiate the regression plan.

C.

Add remediation to the schedule.

D.

Accept the new power output.

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Question # 15

A governance committee has just approved a new project. The project scheduler is now developing the project schedule. Which of the following activities should be done FIRST?

A.

Add durations.

B.

Add the start and finish dates

C.

Add tasks.

D.

Add resources.

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Question # 16

A WBS is being developed for a project.

Which of the following would be BEST suited to contribute cost and time estimates for the project activities?

A.

Project team members

B.

Project sponsor

C.

Project manager

D.

Project scheduler

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Question # 17

A team lead informs the project manager that the datacenter will not be accessible when the project needs to be completed. The team lead also indicates that the team member who is assigned to complete the datacenter project is out on medical leave.

Which of the following should a project manager update to document this information?

A.

A list of realized risks

B.

A list of decomposed activities

C.

A sequenced list of project tasks

D.

A document describing agreed-upon communication methods

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Question # 18

When forming a project team, there are a number of phases.

When a project team is productive and effective this phase is known as which of the following?

A.

Forming

B.

Norming

C.

Performing

D.

Storming

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Question # 19

Which of the following defines a group of projects that work together to achieve a common goal?

A.

Product

B.

Portfolio

C.

Program

D.

Project plan

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Question # 20

During the execution phase, the project manager discovered that the testing phase is dependent on completion of the vendor’s tasks. The project team has just informed the project manager their activities are almost complete, and they would like permission to begin testing. The vendor is not scheduled to deliver the products for two months.

Which of the following should have occurred to prevent this issue?

A.

During the planning phase, the project manager should have recognized the relationship between the vendor’s and project team’s tasks and adjusted the schedule for the project team to begin activities two months later.

B.

The project manager should have crashed the schedule for the vendor to keep it at the same work pace as the rest of the project team.

C.

During the project team’s regular status meeting with the vendor, the project team should have informed the vendor that the team was ahead of schedule and to speed up their work.

D.

During the project team’s regular status meeting with the vendor, the vendor should have informed the project team that it required another two months, and to slow down.

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Question # 21

A company has updated the method it uses to initiate projects. The company requires RFPs from three vendors, and low and high bids must be rejected to determine the selected vendor.

Which of the following terms describe this requirement?

A.

Outsourcing

B.

Business acquisition

C.

Business process change

D.

Internal reorganization

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Question # 22

Team members have reported poor sound quality during critical, time-sensitive conference calls. Which of the following may be a more effective means of communication?

A.

One-on-one meetings

B.

Project wiki

C.

Text messages

D.

Social media

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Question # 23

A risk with minor impact has been realized. There is no change to the triple constraint. The PM should notify the:

A.

internal project team.

B.

key stakeholders.

C.

affected team members.

D.

full project team.

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Question # 24

A software development project is struggling with a certain technology that is unknown to the project team. A project manager has received a third-party proposal to transfer the risk. Which of the following should the project manager do NEXT?

A.

RF1

B.

RFP

C.

RFQ

D.

Change request

E.

Request for bid

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Question # 25

A project manager needs to track the actual and estimated start and finish dates of all WBS work packages.

Which of the following is a necessary step to record the actual durations?

A.

Establish each WBS work package resource.

B.

Establish and set the baseline.

C.

Establish and set the quality gates.

D.

Establish the tollgates.

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Question # 26

A project manager who is part of a global team wants to have a team building meeting and decides to hold a video conference.

Which of the following is MOST likely to be the main challenge the influences this decision?

A.

Geographical factors

B.

Language barriers

C.

Cultural differences

D.

Technology factors

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Question # 27

A project manager is assigned to a project and has not had a handover meeting with the previous project manager. The new project manager is reviewing the percent of project completion, schedule progress, and budget constraints.

Which of the following documents should the project manager use to obtain this information?

A.

Project schedule

B.

Balanced scorecard

C.

Issue log

D.

Status report

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Question # 28

A local company is part of a hostile takeover by a multinational conglomerate. The Chief Executive Officer

(CEO) directs that all meetings be conducted via video conference to save costs and expedite communication.

This scenario is an example of:

A.

outsourcing.

B.

corporate acquisition.

C.

internal reorganization.

D.

process change.

E.

relocation.

F.

resource management.

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Question # 29

A quality auditor finds suspicious code during a software test. For which of the following could this be a trigger?

A.

Incident response

B.

Quality control

C.

Resource changes

D.

Business continuity response

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Question # 30

Which of the following defines the minimum level of engagement of a stakeholder?

A.

Passive

B.

Invested

C.

Contributing

D.

Interested

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Question # 31

A Chief Executive Officer (CEO) has approached a project team member to request a project change.

Which of the following would be the BEST step for the project manager to take to prevent scope creep?

A.

Deny the CEO’s request.

B.

Implement the project change.

C.

Submit the request to the CCB.

D.

Ask the CEO to follow the communications plan.

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Question # 32

Based on the table below:

PK0-004 question answer

Which of the following is the total float for the critical path?

A.

0

B.

1

C.

2

D.

3

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Question # 33

Which of the following provides tools and standard documentation for the project team?

A.

Project management office

B.

Project manager

C.

Project coordinator

D.

Project steering committee

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Question # 34

A critical issue has developed in an active project, and the project manager wants to notify the 20-person global project manager use FIRST to relay this information?

A.

Individually call all project team members.

B.

Send an email to all project team members.

C.

Schedule a conference call.

D.

Schedule a face-to-face meeting.

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Question # 35

Communication on a project is flowing well. Team members are motivated, and they are allowed to make decisions about their work.

Which of the following management styles is the project manager MOST likely using?

A.

Exploitive

B.

Retrospective

C.

Participative

D.

Authoritative

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Question # 36

Ann, one of the affected stakeholders, feels that the project team has not been giving periodic stakeholder updates and that her input has not been taken into account.

Which of the following should the project manager do to ensure stakeholder expectations are met?

A.

Ensure that Ann is involved during the testing phase of the project so she can call out functional gaps.

B.

Organize a walkthrough of the solution and ensure face-to-face updates occur every two weeks.

C.

Escalate the issue to the project steering committee that Ann is criticizing the project quality.

D.

Organize a requirements workshop to capture any gaps.

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Question # 37

As a project processes, the team appears disjointed. Meetings are not effective because the right team members are not in the discussion, and functional managers are questioning if the project manager has a true management plan.

Which of the following documents should be reviewed FIRST to uncover the issue?

A.

Communications plan

B.

Scope statement

C.

Project management plan

D.

Organizational chart

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Question # 38

A recently added stakeholder is unaware of critical changes that will affect the department. Which of the

following should the project manager do FIRST to ensure all parties have the same level of information?

A.

The project manager should check the project management plan to determine how the project should be

managed and controlled.

B.

The project manager should check the communications plan to ensure stakeholders are included on any

key messages.

C.

The project manager should check the meeting agenda to ensure the stakeholder is invited to all meetings.

D.

The project manager should ensure meeting minutes are distributed to all project members.

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Question # 39

An organization wants assurance that the specialty tools necessary for operation will function as intended for a

specific minimum time period. Which of the following documents BEST provides this assurance?

A.

Purchase order

B.

Non-disclosure agreement

C.

Request for proposal

D.

Warranty

E.

Service level agreement

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Question # 40

Due to a lack of adherence to the risk response plan, there are numerous safety concerns within the scope of a building project.

Which of the following MOST likely explains this issue?

A.

Risks were not identified.

B.

Risks were not mitigated.

C.

Risks were not exploited.

D.

Risks were not communicated.

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Question # 41

Which of the following project phases occurs when requirements are detailed?

A.

Initiation

B.

Monitor and control

C.

Planning

D.

Closing

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Question # 42

A resource is assigned to two projects with two scheduled tasks that complete at the same time.

This is known as:

A.

shared resource contention

B.

intraproject resource contention

C.

interproject resource contention

D.

dedicated resource contention

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Question # 43

Which of the following is a reason for assessing risk in a project?

A.

To identify new tasks

B.

To shorten the project timeline

C.

To avoid rework

D.

To establish a budget

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Question # 44

Which of the following job roles is MOST responsible for providing input on the project requirements, steering

the project, providing expertise, and having vested interest in the project?

A.

Project scheduler

B.

Project stakeholder

C.

Project team

D.

Project coordinator

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Question # 45

The project manager needs to motivate the team; however, is an insufficient budget for awards.

Which of the following motivating agents is the MOST appropriate option the project manager can utilize?

A.

Reduce the workload

B.

Replace resources

C.

Extend the timeline

D.

Provide additional responsibility

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Question # 46

Task B is not planned to start until Task A is completed. Task A is delayed and will not be completed on time. Starting Task B prior to Task A completing is an example of:

A.

Managing change

B.

Fast tracking

C.

Rolling wave planning

D.

Crashing

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Question # 47

A project team has completed a major deliverable earlier than planned and wants to deliver it for testing. The team lead sends an email providing notice of task completion to the project manager.

Which of the following describes how the project manager can increase the likelihood that the deliverable moves to testing?

A.

Send an email to quality assurance and copy the project team.

B.

Call a meeting to hand off the deliverable to quality assurance.

C.

Hold a conference call to a review the next deliverable with the project team.

D.

Send an email to the project sponsor and copy the project team.

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Question # 48

A manufacturer is developing a product that will start in one week. The product has a delivery deadline of 90 days.

Which of the following characteristics classifies this as a project?

A.

Repetitive

B.

Ongoing

C.

Iterative

D.

Temporary

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Question # 49

Based on the table below:

PK0-004 question answer

Which of the following is the critical path if Task B has extended to ten days?

A.

21 days

B.

23 days

C.

24 days

D.

26 days

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Question # 50

Under an Agile methodology, standup meetings occur:

A.

daily

B.

twice daily

C.

weekly

D.

ad hoc

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Question # 51

A primary work location is unsafe due to a gas leak. The project manager has implemented the business continuity plan and authorized relocation to an alternate site.

Which of the following should be notified?

A.

Sponsor

B.

PMO

C.

Affected team members

D.

Project team

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Question # 52

A project manager must create documentation before the project kickoff meeting. Which of the following documents will identify the project, introduce the project manager, and establish authority in the project?

A.

Responsibility matrix

B.

Resource allocation plan

C.

Project charter

D.

Statement of work

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Question # 53

Which of the following are the roles involved in a Scrum project?

A.

Scrum master, development team, quality coach

B.

Scrum master, business analyst, product owner

C.

Scrum master, product owner, development team

D.

Scrum master, project sponsor, business analyst

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Question # 54

A project manager is scheduling activities and determines one activity cannot be completed until another

activity is completed. Which of the following dependency relationships is represented?

A.

FF

B.

SS

C.

SF

D.

FS

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Question # 55

Which of the following documents serves the primary purpose of requesting details about a vendor’s capabilities?

A.

RFP

B.

RFI

C.

RFQ

D.

NDA

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Question # 56

A project manager has taken over a project that is already in progress. The project manager notices the

functional manager of one team is unaware of the current progress. Which of the following should the project

manager do? (Choose two.)

A.

Update the project charter to include the functional manager as a key stakeholder

B.

Publish the project schedule to the functional manager

C.

Review the communications plan to ensure proper involvement

D.

Add the incident to the issue log and seek resolution

E.

Ensure the functional manager is on the status report distribution list

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Question # 57

Which of the following analyses should a project manager use to determine problem areas for corrective action planning? (Select two.)

A.

Planned value

B.

Schedule variance

C.

Acceptable variance

D.

Cost variance

E.

Earned value

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Question # 58

An employee is assigned to a project and is developing a project charter. Which of the following are some of

the constraints the employee would typically face at this stage of the project?

A.

Environment, resources, requirements, and quality

B.

Budget, quality, resources, and schedule

C.

Deliverables, scope, and budget environment

D.

Budget, scope, quality, and schedule

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Question # 59

Which of the following captures unforeseen activities throughout the project that need attention and resolution?

A.

Gantt chart

B.

Action items

C.

Project schedule

D.

Meeting minutes

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Question # 60

While preparing to plan a project, the project manager meets with the key stakeholders to determine the

flexibility between the project constraints. Which of the following techniques should the project manager

consider to reduce personal bias and increase buy-in?

A.

Send the stakeholders a survey about the project constraints to complete anonymously

B.

Watch and determine which constraint is most important

C.

Compare the constraints two at a time and have the stakeholders vote on importance

D.

Look at historical information regarding the flexibility preferences of key stakeholders

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Question # 61

A project manager has been assigned a complex project and does not know all the activities required to complete it.

Which of the following if the BEST approach to determine the work packages for the WBS?

A.

Brainstorming

B.

Analogous

C.

Bottom-up

D.

Forward pass

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Question # 62

A project encountered a problem and reached a milestone. In which of the following documents will the stakeholders MOST likely find information on these events?

A.

Issues log

B.

Change log

C.

Status report

D.

Meeting minutes

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Question # 63

The PM has requested that a project repository be developed. Sensitive information will be available on the

site that could affect the project’s success. Only personnel who need to know the information will have access.

Which of the following site types is the PM requesting?

A.

Wiki page

B.

Intranet

C.

Extranet

D.

Internet

E.

Knowledge base

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Question # 64

The Chief Executive Officer (CEO) has announced that the hardware division will be sold to another company.

The sale of this division is an example of which of the following?

A.

Outsourcing

B.

Relocation

C.

Business process change

D.

Business merger

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Question # 65

Project status meetings have poor attendance. A SME from the hardware team dominates the meetings when questions are asked, not allowing input from other members.

Which of the following steps should the PM take to make the meetings more productive? (Select two.)

A.

Facilitate the meetings by adhering to the agenda.

B.

Encourage interaction among team members during the meetings.

C.

Ensure meetings minutes are accurately recorded.

D.

Adjust the number of meetings.

E.

Change the number of action items.

F.

Schedule impromptu meetings when the SME is absent.

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Question # 66

A project manager has developed the initial schedule for an upcoming project.

PK0-004 question answer

Using the attached schedule, which of the following is the critical path?

A.

12 days

B.

14 days

C.

16 days

D.

17 days

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Question # 67

A security breach was identified within a large company. The authentication server crashed, and employees are unable to access their accounts. Which of the following project constraints will MOST likely be impacted by this issue?

A.

Timeline

B.

Quality

C.

Budget

D.

Scope

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Question # 68

To resolve a dispute between two project team members, the project manager allows both parties to provide input on the final design. Which of the following resolution techniques is being used?

A.

Compromising

B.

Negotiating

C.

Avoiding

D.

Smoothing

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Question # 69

Which of the following is used to perform a root cause analysis?

A.

Ishikawa diagram

B.

Bar chart

C.

Pareto diagram

D.

Scatter plot

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Question # 70

An audit, project change, task initiation/completion, gate review, and incident response are examples of:

A.

change control.

B.

status reporting.

C.

risk events.

D.

communication triggers.

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Question # 71

Which of the following documents will MOST likely result in a time and material agreement?

A.

RFQ

B.

RFI

C.

SLA

D.

RFB

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Question # 72

The responsibility of estimating how long a task will take belongs to the:

A.

project scheduler

B.

project team

C.

project manager

D.

project coordinator

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Question # 73

A company has been trying to implement a product with multiple challenges for more than two years. Both the company and the vendor mutually agree to cancel the project. Which of the following should be issued?

A.

MOU

B.

LOI

C.

NDA

D.

C&D

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Question # 74

A newly developed claims processing system will require users of the prior system to be trained to use the new system. During which of the following project phases should the training occur?

A.

Closing

B.

Executing

C.

Planning

D.

Monitoring and controlling

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Question # 75

A project manager is informed that the project sponsor was terminated from the project effective immediately. To ensure business continuity, the project manager has been asked to assume additional tasks to complete

the project on time. Many of these tasks were performed by the former project sponsor.

Which of the following types of change does this illustrate?

A.

Internal reorganization

B.

Business demerger

C.

Outsourcing

D.

Business process change

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Question # 76

A project sponsor is not being updated on the project as expected. Instead of receiving information on a monthly basis, the project sponsor wants to see it biweekly and requests the use of a collaboration site instead of email. Which of the following actions should the project manager perform?

A.

Update the project status report and inform the project team.

B.

Update the project charter and inform the project sponsor.

C.

Update the project management plan and review it at the next status meeting.

D.

Update the project communication plan and distribute it to the stakeholders.

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Question # 77

While working on a project, a self-organized team determines what will be accomplished during the next two weeks.

Which of the following describes what the team is doing?

A.

Creating a WBS

B.

Gathering continuous requirements

C.

Sprint planning

D.

Holding a Scrum meeting

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Question # 78

During the risk assessment process, the qualitative analysis results in the majority of risk scores being rated as medium.

Which of the following is the BEST course of action?

A.

Increase the contingency reserve.

B.

Add the risks to the watch list.

C.

Establish and monitor trigger conditions.

D.

Assign the sponsor as the primary risk owner.

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Question # 79

An influential stakeholder has left the organization. Which of the following documents MOST likely needs to be updated?

A.

Incident response plan

B.

Issue log

C.

Communication plan

D.

Project plan

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Question # 80

One deliverable failed during testing, and this has already happened several times.

Which of the following tools is MOST appropriate for the project team to use to determine the cause of the problem?

A.

Run chart

B.

Fishbone diagram

C.

Scatter diagram

D.

Gantt chart

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Question # 81

A vendor has accepted a proposed project from a customer.

Which of the following is MOST likely to be the first document created by the project manager?

A.

Project charter

B.

Project management plan

C.

Project statement of work

D.

Project schedule

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Question # 82

The project schedule performance index is 1.1, and the cost performance index is 0.9. Which of the following describes the project status?

A.

Ahead of schedule and over budget

B.

Behind schedule and under budget

C.

Ahead of schedule and under budget

D.

Behind schedule and over budget

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Question # 83

Which of the following are characteristics of a project? (Choose two.)

A.

Ongoing

B.

Temporary

C.

Start and finish

D.

Achieving a goal

E.

Consisting of milestones

F.

Restricting the budget

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Question # 84

Which of the following are characteristics of a project? (Choose two.)

A.

A project is a temporary endeavor.

B.

A project provides a unique product, service, or result.

C.

A project is an ongoing endeavor.

D.

A project involves scheduled maintenance.

E.

A project includes life-cycle cost management.

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Question # 85

The project manager was asked to provide recommendations for the removal of a vendor. A meeting was scheduled with the key stakeholders and the project sponsor to highlight the reasons for this recommendation.

Which of the following should the project manager bring to the meeting to support this recommendation? (Choose two.)

A.

The issue log to show why the vendor should be replaced.

B.

The team action items to show why the vendor should be replaced.

C.

The scope statement to show why the vendor should be replaced.

D.

A procurement plan to show why the vendor should be replaced.

E.

A change management plan to have the vendor replaced.

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Question # 86

A project manager has noticed poor attendance as status meetings.

Which of the following strategies should the project manager use to improve attendance? (Choose two.)

A.

Provide an agenda before the status meeting.

B.

Adhere to an agenda and scheduled time.

C.

Add non-project-related items to the agenda.

D.

Add and discuss new agenda items throughout the meeting.

E.

Discard the action items at the conclusion of the meeting.

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Question # 87

A project is in the initiation phase. Which of the following tasks will take place during this phase?

A.

Develop a WBS.

B.

Define the project requirements.

C.

Create a project charter.

D.

Acquire the project resources.

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Question # 88

Which of the following is a key aspect of the Agile project management methodology?

A.

Test-driven

B.

Daily standup meetings

C.

Short project durations

D.

Defined list of requirements

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Question # 89

A project manager is unsure if the quality of a deliverable from a SME meets specifications.

Which of the following is the BEST way for the project manager to address the issue?

A.

Conduct a face-to-face or telephone meeting with the team member.

B.

Send an email outlining the concerns to the team member.

C.

Send a project team meeting to obtain feedback from everyone.

D.

Post the issue on the wiki page for input from stakeholders.

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Question # 90

During the execution phase of a project, a project task has run longer than anticipated.

PK0-004 question answer

Which of the following is the new critical path of the project if Task 2 requires an additional two days to complete?

A.

12 days

B.

14 days

C.

16 days

D.

19 days

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Question # 91

A new project charter is being drafted.

Which of the following would be the BEST source for the high-level project requirements?

A.

Sponsor

B.

Project manager

C.

Project management office

D.

Project team

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Question # 92

A key stakeholder has asked project team members to work overtime on special projects. This is undermining the success of a time-sensitive project because the project team is too tired to complete the deliverables.

Which of the following steps should the project manager take to BEST resolve the issue?

A.

Ask the project sponsor for shared resources for the key stakeholder’s project.

B.

Ask the project sponsor for benched resources for the time-sensitive project.

C.

Ask the key stakeholder for low-quality resources for the time-sensitive project.

D.

Ask the project sponsor for dedicated resources for the time-sensitive project.

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Question # 93

Input into a project’s requirements is needed for clarification. With which of the following roles would the project manager MOST likely consult?

A.

Project risk manager

B.

Project stakeholder

C.

Project scheduler

D.

Project coordinator

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Question # 94

When a project team member completes a task in the WBS, which of the following are the primary recipients of

the notification? (Choose two.)

A.

Project manager

B.

Project sponsor

C.

Key stakeholder

D.

Human resources

E.

Project scheduler

F.

Project management office

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Question # 95

A new project manager is taking over a project that is already in the execution phase, and is conducting a review of all meetings to identify usefulness and content. Team members have complained of an overabundance of meetings. Which of the following would be useful to identify who should be required to attend?

A.

Compare participation to the list of attendees in the meeting minutes.

B.

Review the communication plan.

C.

Review the meeting minutes for appropriate subject material

D.

Compare scheduled duration to actual duration.

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Question # 96

The project team has identified all the tasks needed to create project deliverables and grouped them into work packages covering all project scope. Which of the following should be done NEXT?

A.

Identify task relationships.

B.

Put the resources on tasks.

C.

Set the quality gates.

D.

Estimate the work package.

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Question # 97

A stakeholder wants to add four more data entry points on the accounts receivable screen of the current application being developed. Which of the following constraints would this impact directly?

A.

Risks

B.

Scope

C.

Environment

D.

Quality

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Question # 98

A new project manager would benefit from additional assistance with documenting project activities.

Which of the following job positions should the project manager request be added to the team?

A.

Business analyst

B.

Project scheduler

C.

Quality control analyst

D.

Project coordinator

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Question # 99

During a weekly meeting, a project manager mentioned a decision was made on June 17 to include future state workflows in onboard training.

Which of the following communication methods should be used?

A.

Project communications plan

B.

Project dashboard

C.

Project schedule

D.

Project status report

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Question # 100

Which of the following methods should a project manager use to improve email communication for a time- sensitive, high-visibility global project? (Choose two.)

A.

Limit email recipients to only required team members.

B.

Increase the number of emails to encourage team interaction.

C.

Set up emails with bold text and all caps in the subject line.

D.

Eliminate acronyms from the email to avoid miscommunication.

E.

Include more information to increase the length of each email message.

F.

Include detailed technical consideration in each email.

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Question # 101

A highly skilled, key project team member lacks technical writing skills. Documents are often misunderstood, and the wrong instructions are given.

To retain this key project team member, which of the following steps should the project manager take to BEST resolve the issue?

A.

Retrain the key project team member.

B.

Replace the key project team member.

C.

Hire a translator to assist the team member.

D.

Accept the key team member's limitations.

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Question # 102

During a meeting, the project manager abruptly interrupts the discussion of two team members who have not reached an agreement on a particular requirement and continues with the meeting.

Which of the following conflict resolutions is the project manager performing?

A.

Smoothing

B.

Forcing

C.

Confronting

D.

Avoiding

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Question # 103

Task A has a duration of 2 days and is a predecessor of task B, which has a duration of 3 days and is a predecessor of task C. Task C has a duration of 4 days. Task D has a start-to-start relationship with task A and a duration of 11 days. Which of the following is the lag time for task D?

A.

-9 days

B.

-2 days

C.

0 days

D.

2 days

E.

9 days

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Question # 104

A project manager is not going to finish a project on time but cannot change the deadline or add more budget. Which of the following types of change would allow the project manager to finish the project successfully?

A.

Resources

B.

Communication

C.

Organization

D.

Quality

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Question # 105

A key stakeholder has communicated a significant project scope change to the project manager. Which of the following actions should the project manager take FIRST?

A.

Submit a change request to the CCB.

B.

Implement the change to the project.

C.

Determine the impact of the requested change.

D.

Update the schedule to accommodate the change.

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Question # 106

A project manager is assigned a global team. The project manager is having difficulty understanding some of what is communicated during conference calls.

Which of the following is the BEST way to address this issue?

A.

Reassign the project manager to a different project.

B.

Transfer the project team members who are difficult to understand to another project.

C.

Inform the sponsor and ask for feedback on how to address the issue.

D.

Communicate critical conversations and decision points via email.

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Question # 107

A project stakeholder is disappointed the team was not included in some key decisions. This resulted in extra discussions and rework. Which of the following documents should the project manager review and update to resolve this situation?

A.

Collaboration site

B.

Dashboard

C.

RACI chart

D.

Wiki page

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Question # 108

Which of the following is performed during the monitoring and controlling phase?

A.

Quality control and training plan development

B.

Creation of schedule and fund deliverables

C.

Development of transition plan and finalizing contracts

D.

Quality assurance and governance oversight

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Question # 109

The vendor management team has requested all project managers to provide proof to back up complaints on vendor resolution delays.

Which of the following will provide this information?

A.

Scope statement

B.

Project plan

C.

Action items

D.

Issue log

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Question # 110

A vendor is not meeting the agreed-upon quality of deliverables. To try to renegotiate the contract with the vendor, which of the following documents should the project manager use to highlight the areas that need improvement?

A.

RFI

B.

SLA

C.

MOU

D.

LOI

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Question # 111

A customer-requested change has been denied by the CCB.

Which of the following should the project manager do NEXT?

A.

Halt project work until a meeting with the customer and the project sponsor takes place.

B.

Update the project issues log.

C.

Report the denied request to the customer and proceed with project work.

D.

Reestablish the project baselines.

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Question # 112

While planning a project, the project team estimates known expenses but also applies a margin of error for

unknown expenses. Which of the following is the project team trying to determine?

A.

Cost of quality

B.

Expenditures

C.

Total project cost

D.

Burn rate

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Question # 113

A recent change request was implemented with approval; however, it had an unforeseen negative impact on the critical path. Which of the following measures should be taken to ensure the project is not delayed?

A.

Evaluate the impact of the change.

B.

Execute the regression plan.

C.

Identify and document the root cause of the issue,

D.

Validate the change was quality checked.

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Question # 114

The Chief Executive Officer (CEO) of a company announced that a demerger operation will be completed in the next nine months. Which of the following BEST describes the organizational change?

A.

Business relocation

B.

Business reorganization

C.

Business split

D.

Business acquisition

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Question # 115

A project manager is developing a communication plan for an enterprise-wide strategic project. Which of the following communication methods is BEST for sharing the project status reports?

A.

Video conferencing

B.

Email

C.

Intranet

D.

Face-to-face meetings

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Question # 116

Which of the following organization types requires the project manager to report performance issues to another

department?

A.

Functional

B.

Strong matrix

C.

Projectized

D.

Weak matrix

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Question # 117

During a project, the purpose of examining the cost baseline is to:

A.

organize payment of the bills

B.

determine the minimal cost of the project

C.

anticipate the total planned costs

D.

compare against the total planned income

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Question # 118

A meeting organizer is deciding high-level requirements, the business case, and funding for a new project. Which of the following is the meeting organizer?

A.

PMO

B.

Project coordinator

C.

Sponsor

D.

Project manager

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Question # 119

A first-time project manager is developing a project charter.

Which of the following are key elements to have the project charter approved? (Choose two.)

A.

Project team

B.

Business case

C.

Detailed risks

D.

Requirements

E.

Service-level agreement

F.

Detailed budget

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