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  • Exam Name: DSCI Certified Privacy Lead Assessor
  • Last Update: Sep 12, 2025
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DCPLA Practice Exam Questions with Answers DSCI Certified Privacy Lead Assessor Certification

Question # 6

FILL BLANK

PPP

Based on the visibility exercise, the consultants created a single privacy policy applicable to all the client relationships and business functions. The policy detailed out what PI company deals with, how it is used, what security measures are deployed for protection, to whom it is shared, etc. Given the need to address all the client relationships and business functions, through a single policy, the privacy policy became very lengthy and complex. The privacy policy was published on company’s intranet and also circulated to heads of all the relationships and functions. W.r.t. some client relationships, there was also confusion whether the privacy policy should be notified to the end customers of the clients as the company was directly collecting PI as part of the delivery of BPM services. The heads found it difficult to understand the policy (as they could not directly relate to it) and what actions they need to perform. To assuage their concerns, a training workshop was conducted for 1 day. All the relationship and function heads attended the training. However, the training could not be completed in the given time, as there were numerous questions from the audiences and it took lot of time to clarify.

(Note: Candidates are requested to make and state assumptions wherever appropriate to reach a definitive conclusion)

Introduction and Background

XYZ is a major India based IT and Business Process Management (BPM) service provider listed at BSE and NSE. It has more than 1.5 lakh employees operating in 100 offices across 30 countries. It serves more than 500 clients across industry verticals — BFSI, Retail, Government, Healthcare, Telecom among others in Americas, Europe, Asia-Pacific, Middle East and Africa. The company provides IT services including application development and maintenance, IT Infrastructure management, consulting, among others. It also offers IT products mainly for its BFSI customers.

The company is witnessing phenomenal growth in the BPM services over last few years including FinanceandAccounting including credit card processing, Payroll processing, Customer support, Legal Process Outsourcing, among others and has rolled out platform based services. Most of the company’s revenue comes from the US from the BFSI sector. In order to diversify its portfolio, the company is looking to expand its operations in Europe. India, too has attracted company’s attention given the phenomenal increase in domestic IT spend esp. by the government through various large scale IT projects. The company is also very aggressive in the cloud and mobility space, with a strong focus on delivery of cloud services. When it comes to expanding operations in Europe, company is facing difficulties in realizing the full potential of the market because of privacy related concerns of the clients arising from the stringent regulatory requirements based on EU General Data Protection Regulation (EU GDPR).

To get better access to this market, the company decided to invest in privacy, so that it is able to provide increased assurance to potential clients in the EU and this will also benefit its US operations because privacy concerns are also on rise in the US. It will also help company leverage outsourcing opportunities in the Healthcare sector in the US which would involve protection of sensitive medical records of the US citizens. The company believes that privacy will also be a key differentiator in the cloud business going forward. In short, privacy was taken up as a strategic initiative in the company in early 2011.

Since XYZ had an internal consulting arm, it assigned the responsibility of designing and implementing an enterprise wide privacy program to the consulting arm. The consulting arm had very good expertise in information security consulting but had limited expertise in the privacy domain. The project was to be driven by CIO's office, in close consultation with the Corporate Information Security and Legal functions.

Given the confusion among relationship and function heads, how would you proceed to address the problem and ensure that policy is well understood and deployed? (250 to 500 words)

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Question # 7

With respect to privacy governance, which of the following statements are correct? (Tick all that apply)

A.

Privacy governance defines the specifications for privacy operations performed on data processed through computer resource only

B.

Privacy governance provides privacy strategy and direction, and takes decisions on key privacy issues

C.

Privacy governance addresses day-to-day privacy incidents with processes established by privacy policies and procedures

D.

Privacy governance ensures that privacy issues are not left unaddressed in the organization

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Question # 8

Privacy enhancing tools aim to allow users to take one or more of the following actions related to their personal data that is sent to, and used by online service providers, merchants or other users:

I) Increase control over their personal data

II) Choose whether to use services anonymously or not

III) Obtain informed consent about sharing their personal data

IV) Opt-out of behavioral advertising or any other use of data

A.

Only I

B.

Only I and II

C.

I, II, III and IV

D.

Only II

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Question # 9

__________ layer of the DSCI Privacy Framework (DPF©) ensures that adequate level of awareness exists in an organization.

A.

Personal Information Security

B.

Information Usage, Access, Monitoring and Training

C.

Privacy Strategy and Processes

D.

None of the above

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Question # 10

A newly appointed Data Protection Officer is reviewing the organization’s existing privacy policy. Which of the following would be the most critical factor for the review process?

A.

Awareness of the business units about the privacy policy

B.

Changes in the legal/regulatory regime

C.

Privacy policies of industry peers

D.

Foreseeable challenges in the effective implementation of the policy

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Question # 11

Which of the following are key contributors that would enhance the complexity in implementing security measures for protection of personal information? (Choose all that apply.)

A.

Data collection through multiple modes and channels

B.

Evolution of nimble and flexible business processes affecting access management

C.

Regulatory requirements to issue privacy notice and data breach notification in specified format

D.

None of the above

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Question # 12

Which of the following does the ‘Privacy StrategyandProcesses’ layer in the DPF help accomplish? (Choose all that apply.)

A.

Visibility over Personal Information

B.

Privacy Policy and Processes

C.

Regulatory Compliance Intelligence

D.

Information Usage and Access

E.

Personal Information Security

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Question # 13

Entities should collect personal information from user that is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. This Privacy Principle is called:

A.

Collection Limitation

B.

Use Limitation

C.

Accountability

D.

Storage Limitation

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Question # 14

Classify the following scenario as major or minor non-conformity.

“The organization is aware of the PI dealt by it at a broad level based on the business services provided but does not have the detailed view of which business functions, processes or relationships deal with what types of PI including usage, access, transmission, storage, etc.”

A.

Major

B.

Minor

C.

Both MajorandMinor

D.

None of the above

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Question # 15

Which of the following factors is least likely to be considered while implementing or augmenting data security solution for privacy protection?

A.

Security controls deployment at the database level

B.

Information security infrastructure up-gradation in the organization

C.

Classification of data type and its usage by various functions in the organization

D.

Training and awareness program for third party organizations

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Question # 16

Before planning the assessment, priority areas need to be determined by conducting a Risk Management exercise. To adequately identify such priority areas, what possible parameters could be considered? (Tick all that apply)

A.

Degree of harm that could result from potential privacy breach

B.

Functions / processes involved in data collection from end customers

C.

Business-related IP dealt by a process/function

D.

Degree of involvement of third parties in processing personal information

E.

Deployment of technology solutions that could potentially intrude privacy

F.

Functions / processes dealing with sensitive personal information such as Personal Health Information (PHI), credit card information, biometrics, among others

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Question # 17

‘Map the legal and compliance requirements to each data element that an organization is dealing with in all of its business processes, enterprise and operational functions, and client relationships.’ This an imperative of which DPF practice area?

A.

Visibility over Personal Information (VPI)

B.

Privacy Organization and Relationship (POR)

C.

Regulatory Compliance Intelligence (RCI)

D.

Privacy Policy and Processes (PPP)

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Question # 18

Which of the following mechanisms can be used to transfer personal data outside of a country?

A.

Binding corporate rules

B.

Adequacy decision

C.

Standard contractual clauses

D.

All of the above

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Question # 19

Section 43A of the Information Technology (Amendment) Act, 2008 holds____________ accountable for having reasonable security practices and procedures in place to protection sensitive personal data.

A.

Government

B.

Body corporates

C.

Government and body corporates alike

D.

None of the above

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Question # 20

The method of personal data usage in which the users must explicitly decide not to participate.

A.

Opt-In

B.

Opt-out

C.

Data mining

D.

Data matching

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Question # 21

Which of the following is not in line with the modern definition of Consent?

A.

Consent is taken by clear and affirmative action

B.

Consenting individual should have the ability to withdraw consent

C.

Consent should be bundled in nature

D.

Purpose of processing should be informed to the individual before consenting

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Question # 22

PPP

Based on the visibility exercise, the consultants created a single privacy policy applicable to all the client relationships and business functions. The policy detailed out what PI company deals with, how it is used, what security measures are deployed for protection, to whom it is shared, etc. Given the need to address all the client relationships and business functions, through a single policy, the privacy policy became very lengthy and complex. The privacy policy was published on company's intranet and also circulated to heads of all the relationships and functions. W.r.t some client relationships, there was also confusion whether the privacy policy should be notified to the end customers of the clients as the company was directly collecting PI as part of the delivery of BPM services. The heads found it difficult to understand the policy (as they could notdirectly relate to it) and what actions they need to perform. To assuage their concerns, a training workshop was conducted for 1 day. All the relationship and function heads attended the training. However, the training could not be completed in the given time, as there were numerous questions from the audiences and it took lot of time to clarify.

(Note: Candidates are requested to make and state assumptions wherever appropriate to reach a definitive conclusion)

Introduction and Background

XYZ is a major India based IT and Business Process Management (BPM) service provider listed at BSE and NSE. It has more than 1.5 lakh employees operating in 100 offices across 30 countries. It serves more than 500 clients across industry verticals — BFSI, Retail, Government, Healthcare, Telecom among others in Americas, Europe, Asia-Pacific, Middle East and Africa. The company provides IT services including application development and maintenance, IT Infrastructure management, consulting, among others. It also offers IT products mainly for its BFSI customers.

The company is witnessing phenomenal growth in the BPM services over last few years including FinanceandAccounting including credit card processing, Payroll processing, Customer support, Legal Process Outsourcing, among others and has rolled out platform based services. Most of the company’s revenue comes from the US from the BFSI sector. In order to diversify its portfolio, the company is looking to expand its operations in Europe. India, too has attracted company’s attention given the phenomenal increase in domestic IT spend esp. by the government through various large scale IT projects. The company is also very aggressive in the cloud and mobility space, with a strong focus on delivery of cloud services. When it comes to expanding operations in Europe, company is facing difficulties in realizing the full potential of the market because of privacy related concerns of the clients arising from the stringent regulatory requirements based on EU General Data Protection Regulation (EU GDPR).

To get better access to this market, the company decided to invest in privacy, so that it is able to provide increased assurance to potential clients in the EU and this will also benefit its US operations because privacy concerns are also on rise in the US. It will also help company leverage outsourcing opportunities in the Healthcare sector in the US which would involve protection of sensitive medical records of the US citizens. The company believes that privacy will also be a key differentiator in the cloud business going forward. In short, privacy was taken up as a strategic initiative in the company in early 2011.

Since XYZ had an internal consulting arm, it assigned the responsibility of designing and implementing an enterprise wide privacy program to the consulting arm. The consulting arm had very good expertise in information security consulting but had limited expertise in the privacy domain. The project was to be driven by CIO's office, in close consultation with the Corporate Information Security and Legal functions.

What are key issues in the policy design process? (upto 250 words)

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Question # 23

The objective of DSCI Privacy Assessment Framework – Organizational Competence of Privacy – is to assess if the organization is able: (Tick all that apply)

A.

To effectively demonstrate Privacy program

B.

To provide assurance on the management system established for managing data privacy, to external and internal stakeholders

C.

To understand and support the Privacy Program whilst identifying inefficiencies that impact privacy and/or the underlying areas of improvement

D.

To ensure organizations meet all the applicable regulatory requirements

E.

To validate that the privacy protection measures implemented are adequate and are operating effectively

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Question # 24

Categorise the following statement:

"For an identified data leakage scenario, security team is struggling to configure rules."

A.

Visibility

B.

Capability

C.

Enforcement

D.

Demonstration

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Question # 25

FILL BLANK

IUA and PAT

The company has a very mature enterprise level access control policy to restrict access to information. There is a single sign-on platform available to access company resources such as email, intranet, servers, etc. However, the access policy in client relationships varies depending on the client requirements. In fact, in many cases clients provide access ids to the employees of the company and manage them. Some clients also put technical controls to limit access to information such data masking tool, encryption, and anonymizing data, among others. Some clients also record the data collection process to monitor if the employee of the company does not collect more data than is required. Taking cue from the best practices implemented by the clients, the company, through the consultants, thought of realigning its access control policy to include control on data collection and data usage by the business functions and associated third parties. As a first step, the consultants advised the company to start monitoring the PI collection, usage and access by business functions without their knowledge. The IT function was given the responsibility to do the monitoring, as majority of the information was handled electronically. The analysis showed that many times, more information than necessary was collected by the some functions, however, no instances of misuse could be identified.

After few days of this exercise, a complaint was registered by a female company employee in the HR function against a male employee in IT support function. The female employee accused the male employee of accessing her photographs stored on a shared drive and posting it on a social networking site.

(Note: Candidates are requested to make and state assumptions wherever appropriate to reach a definitive conclusion)

Introduction and Background

XYZ is a major India based IT and Business Process Management (BPM) service provider listed at BSE and NSE. It has more than 1.5 lakh employees operating in 100 offices across 30 countries. It serves more than 500 clients across industry verticals — BFSI, Retail, Government, Healthcare, Telecom among others in Americas, Europe, Asia-Pacific, Middle East and Africa. The company provides IT services including application development and maintenance, IT Infrastructure management, consulting, among others. It also offers IT products mainly for its BFSI customers.

The company is witnessing phenomenal growth in the BPM services over last few years including FinanceandAccounting including credit card processing, Payroll processing, Customer support, Legal Process Outsourcing, among others and has rolled out platform based services. Most of the company’s revenue comes from the US from the BFSI sector. In order to diversify its portfolio, the company is looking to expand its operations in Europe. India, too has attracted company’s attention given the phenomenal increase in domestic IT spend esp. by the government through various large scale IT projects. The company is also very aggressive in the cloud and mobility space, with a strong focus on delivery of cloud services. When it comes to expanding operations in Europe, company is facing difficulties in realizing the full potential of the market because of privacy related concerns of the clients arising from the stringent regulatory requirements based on EU General Data Protection Regulation (EU GDPR).

To get better access to this market, the company decided to invest in privacy, so that it is able to provide increased assurance to potential clients in the EU and this will also benefit its US operations because privacy concerns are also on rise in the US. It will also help company leverage outsourcing opportunities in the Healthcare sector in the US which would involve protection of sensitive medical records of the US citizens. The company believes that privacy will also be a key differentiator in the cloud business going forward. In short, privacy was taken up as a strategic initiative in the company in early 2011.

Since XYZ had an internal consulting arm, it assigned the responsibility of designing and implementing an enterprise wide privacy program to the consulting arm. The consulting arm had very good expertise in information security consulting but had limited expertise in the privacy domain. The project was to be driven by CIO's office, in close consultation with the Corporate Information Security and Legal functions.

What role can training and awareness play here? (250 to 500 words)

Full Access