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  • Exam Name: EXIN BCS Service Integration and Management
  • Last Update: Mar 27, 2024
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SIAMF EXIN BCS Service Integration and Management Questions and Answers

Question # 6

What is an example of an end-to-end service measurement?

A.

average availability of an application

B.

average call pickup time at the service desk (in seconds)

C.

percentage of service downtime related tofailed changes

D.

percentage of SLA targets met by one of the external service providers

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