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Which of the following terms may be used to describe the attitude of a stakeholder who is NOT in favour of the project but is probably not actively opposed to it?
Which ONE model is used for planning the training the support that people need as they adapt to change?
An analyst investigating a finance system wishes to build rapport with individual stakeholders and investigate in detail each stakeholder's views. Which of the following techniques should the analyst use?
Cars, trucks and motorbikes are all types of vehicle. What structure could be used on a class model to model this?
A use case Place Order must always invoke a related use case Check Credit. How is the association between the two use cases shown?
The change curve shows the range of emotions experienced by people when facing change. One of the axes on the graph is Time; what is the other axis?
Which of the following investigation techniques is MOST appropriate for collecting quantitative information?
Which of the following approaches is the variation of the Waterfall lifecycle that shows explicitly the link between the analysis stages and the testing stages?
Which of the following may be used as a basis for scripting acceptance tests?
Which of the following may be used to document the outcomes of a workshop?
Which of the following statements about change and change management is correct?
A business case for a project claims that the new system will provide managers with more time to think creatively about strategic issues. What would this be classified as in a cost-benefit analysis?
The entity relationship model below shows the relationship between Product and Order. Which of the following business rules is correct and is reflected in the diagram?
The table below shows the costs and savings associated with a project. In which of the following years does the project break even?
In a particular organization it is common practice to call all managers by their first name. It is part of the culture of the organization. Newcomers are quickly corrected if they do not follow this informal approach. What would knowing about this convention be classified as in Requirements Engineering?
A system holds information about an employee; Mike Berry. Which of the following is Mike Berry an example of?
When undertaking a CATWOE' analysis, which sequence should the first four letters be considered in?
Which of the following lists includes only activities that are defined as support activities in the value chain?
Which of the following models might include the documentation of scenarios?
Which of the following statement is TRUE about the process view of an organization?
Every night, at midnight, a system automatically raises invoices for customers that have placed orders that day. The invoice is sent electronically by email to customers. What is the event that triggers the production of invoices?
A well-formed requirement is said to comply with which of the following acronyms?
Style guides, manuals and job descriptions are examples of what type of knowledge?
An analyst has discovered that a company wishes to hold information about departments and employees. A department may have many employees in it, but each employee can, at any one time, only work in one department. There is no requirement to store historical information. However, there are currently eight departments and over one hundred employees. How would this relationship be shown on an Entity Relationship diagram?
One of the claimed advantages of buying a software package is that it is possible to predict future maintenance costs with some certainty. How would these costs be classified in a cost-benefit analysis?
Which stage of the Requirements Engineering process is concerned with tracking requirements from inception to implementation?
Which of the following is likely to be shown as a process in a swim-lane diagram of a library book borrowing system?
In which of the following business analysis areas does the traditional systems analyst role primarily operate?
When undertaking business system modelling how many Business Activity Models' (BAM's) are initially produced?
During which stage of the Business Analysis Process Model would a gap analysis be carried out?
In which of the following categories would return on investment be considered when assessing the feasibility of a project?
The following requirement has been identified; The system must be able to record customer payments. What type of requirement is this?
In a business activity model, which of the following type of activities respond to deviations between actual and planned performance?
Which of the following investigation techniques involves following a user for one or two days in order to find out what a particular job entails?
A requirement has been identified as beneficial. It will be included in the system if it does not take too long to deliver or cost too much. How would this requirement be prioritised in the MoSCoW classification?
Which of the following models shows the driving and resisting forces of change?