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  • Exam Name: Certified Business Analyst - Foundation
  • Last Update: Sep 12, 2025
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CBAF-001 Practice Exam Questions with Answers Certified Business Analyst - Foundation Certification

Question # 6

Which of the following terms may be used to describe the attitude of a stakeholder who is NOT in favour of the project but is probably not actively opposed to it?

A.

Opponent.

B.

Neutral.

C.

Critic.

D.

Blocker.

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Question # 7

Which ONE model is used for planning the training the support that people need as they adapt to change?

A.

The Concerns-Based Adoption Model.

B.

The Corporate Training Plan.

C.

The Capability Maturity Model.

D.

The Change Control Process Model.

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Question # 8

An analyst investigating a finance system wishes to build rapport with individual stakeholders and investigate in detail each stakeholder's views. Which of the following techniques should the analyst use?

A.

Questionnaires.

B.

Interviewing.

C.

Special purpose records.

D.

Document analysis.

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Question # 9

Cars, trucks and motorbikes are all types of vehicle. What structure could be used on a class model to model this?

A.

Generalization

B.

Association class

C.

Exclusivity relationship

D.

The «include» construct

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Question # 10

A use case Place Order must always invoke a related use case Check Credit. How is the association between the two use cases shown?

A.

By a solid line with no arrowhead or stereotype.

B.

By a broken, arrowed line stereotyped with the word «extend».

C.

By a broken, arrowed line stereotyped with the word «e>include».

D.

By a broken, arrowed line stereotyped with the word «include».

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Question # 11

What type of model is a 'Business Activity Model' (BAM)?

A.

Conceptual

B.

Logical

C.

Physical

D.

Dynamic

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Question # 12

The change curve shows the range of emotions experienced by people when facing change. One of the axes on the graph is Time; what is the other axis?

A.

Fear.

B.

Self-esteem.

C.

Anger.

D.

Shock.

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Question # 13

Which of the following investigation techniques is MOST appropriate for collecting quantitative information?

A.

Workshops.

B.

Activity sampling.

C.

Interviewing.

D.

Prototyping.

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Question # 14

Which of the following approaches is the variation of the Waterfall lifecycle that shows explicitly the link between the analysis stages and the testing stages?

A.

V model.

B.

Spiral model.

C.

Unified process.

D.

Workflow model.

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Question # 15

Which of the following may be used as a basis for scripting acceptance tests?

A.

Stepwise refinement.

B.

Context diagrams.

C.

Mind maps.

D.

Scenario analysis.

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Question # 16

Which of the following may be used to document the outcomes of a workshop?

A.

Mind maps.

B.

Brainwriting.

C.

Roundrobin.

D.

Stepwise refinement.

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Question # 17

Which of the following statements about change and change management is correct?

A.

Change management should be considered right from the start of the project.

B.

Change management should first be considered in the design stage of the project.

C.

The management of change is the sole responsibility of the project manager.

D.

Social and cultural factors have little influence on the success of implementing changes.

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Question # 18

A business case for a project claims that the new system will provide managers with more time to think creatively about strategic issues. What would this be classified as in a cost-benefit analysis?

A.

An intangible cost.

B.

A tangible benefit.

C.

An intangible benefit.

D.

A tangible cost.

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Question # 19

The entity relationship model below shows the relationship between Product and Order. Which of the following business rules is correct and is reflected in the diagram?

CBAF-001 question answer

A.

The maximum number of products on one order is eight.

B.

The maximum number of products on one order is unlimited.

C.

The minimum number of orders for each product is one.

D.

The minimum number of products on each order is zero.

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Question # 20

Which of the following is an example of 'Individual Tacit Knowledge'?

A.

Culture.

B.

Process.

C.

Norms.

D.

Intuition.

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Question # 21

The table below shows the costs and savings associated with a project. In which of the following years does the project break even?

CBAF-001 question answer

A.

Year 4.

B.

Year 5.

C.

Year 3.

D.

The project does not break even.

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Question # 22

In a particular organization it is common practice to call all managers by their first name. It is part of the culture of the organization. Newcomers are quickly corrected if they do not follow this informal approach. What would knowing about this convention be classified as in Requirements Engineering?

A.

Explicit individual knowledge.

B.

Tacit individual knowledge.

C.

Explicit corporate knowledge.

D.

Tacit corporate knowledge.

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Question # 23

A system holds information about an employee; Mike Berry. Which of the following is Mike Berry an example of?

A.

An attribute.

B.

An object.

C.

A class.

D.

An operation.

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Question # 24

When undertaking a CATWOE' analysis, which sequence should the first four letters be considered in?

A.

W, T, C, A

B.

T, W, C, A

C.

W, C, T, A

D.

T, A, W, C

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Question # 25

Which of the following lists includes only activities that are defined as support activities in the value chain?

A.

Firm infrastructure, service, marketing and sales.

B.

Inbound logistics, outbound logistics, operations.

C.

Procurement, technology development, human resource management.

D.

Service, procurement, firm infrastructure.

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Question # 26

Which of the following models might include the documentation of scenarios?

A.

A class model.

B.

A business activity model.

C.

A use case model.

D.

A corporate data model.

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Question # 27

Which of the following statement is TRUE about the process view of an organization?

A.

It focuses on the customer of the organization.

B.

It focuses solely on the internal view of the organization.

C.

It focuses on the functions of an organization.

D.

It focuses on the organizational structure.

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Question # 28

Every night, at midnight, a system automatically raises invoices for customers that have placed orders that day. The invoice is sent electronically by email to customers. What is the event that triggers the production of invoices?

A.

Midnight on the system clock.

B.

The receipt of an order from a customer.

C.

The email system.

D.

The batch invoice production job.

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Question # 29

A well-formed requirement is said to comply with which of the following acronyms?

A.

MOSCOW.

B.

SMART.

C.

OSCAR.

D.

MOST.

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Question # 30

Which of the following diagrams explicitly shows the sequence of tasks?

A.

A swim-lane diagram.

B.

A use case diagram.

C.

A business activitymodel.

D.

A class model.

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Question # 31

Style guides, manuals and job descriptions are examples of what type of knowledge?

A.

Explicit.

B.

Implicit.

C.

Tacit.

D.

Organizational.

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Question # 32

An analyst has discovered that a company wishes to hold information about departments and employees. A department may have many employees in it, but each employee can, at any one time, only work in one department. There is no requirement to store historical information. However, there are currently eight departments and over one hundred employees. How would this relationship be shown on an Entity Relationship diagram?

A.

As (8 .. 100) at the Department end of the relationship.

B.

As a many-to-many between Department and Employee.

C.

As a one-to-one between Department and Employee.

D.

As a one-to-many between Departmentand Employee.

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Question # 33

One of the claimed advantages of buying a software package is that it is possible to predict future maintenance costs with some certainty. How would these costs be classified in a cost-benefit analysis?

A.

As an intangible cost.

B.

As a tangible benefit.

C.

As a tangible cost.

D.

an intangible benefit.

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Question # 34

Which stage of the Requirements Engineering process is concerned with tracking requirements from inception to implementation?

A.

Requirements documentation.

B.

Requirements management.

C.

Requirements validation.

D.

Requirements analysis.

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Question # 35

What does the M stand for in MoSCoW?

A.

Mission.

B.

Must have.

C.

Management.

D.

Mandatory.

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Question # 36

When are workshops especially valuable?

A.

When suitably sized rooms are available.

B.

When all stakeholders are agreed on the way forward.

C.

When a geographically dispersed set of users’ needs to be consulted.

D.

When time and budget are constrained.

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Question # 37

Which of the following is likely to be shown as a process in a swim-lane diagram of a library book borrowing system?

A.

Book.

B.

Librarian.

C.

Borrowing Limit.

D.

Borrow book.

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Question # 38

In which of the following business analysis areas does the traditional systems analyst role primarily operate?

A.

Quantifying costs and benefits.

B.

Defining the needs of the business.

C.

Implementing business changes.

D.

Specifying IT system requirements.

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Question # 39

In which of the following circumstances is supplier power high?

A.

When switching costs are low.

B.

When there are relatively few customers.

C.

When the supplier brand is powerful.

D.

When alternatives are readily available.

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Question # 40

When undertaking business system modelling how many Business Activity Models' (BAM's) are initially produced?

A.

One for eachsystem under consideration.

B.

One for each CATWOE.

C.

One for each Actor.

D.

One to reflect the perspective of the Owner.

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Question # 41

During which stage of the Business Analysis Process Model would a gap analysis be carried out?

A.

Define requirements.

B.

Analyse needs.

C.

Evaluate the options.

D.

Investigate situation.

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Question # 42

Which of the following describes the objectives in a MOST analysis?

A.

The statements declaring what the business is in and what it intends toachieve.

B.

The approach the organization intends to take to achieve its declared mission.

C.

The goals against which the organization's achievements can be measured.

D.

The detailed means by which an agreed business strategy will be implemented.

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Question # 43

In which of the following categories would return on investment be considered when assessing the feasibility of a project?

A.

Financial feasibility.

B.

Business feasibility.

C.

Technical feasibility.

D.

Operational feasibility.

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Question # 44

The following requirement has been identified; The system must be able to record customer payments. What type of requirement is this?

A.

A functional requirement.

B.

A non-functional requirement.

C.

A general requirement.

D.

A technical requirement.

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Question # 45

In a business activity model, which of the following type of activities respond to deviations between actual and planned performance?

A.

Monitoring activities.

B.

Doing activities.

C.

Controlling activities.

D.

Planning activities.

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Question # 46

Which of the following investigation techniques involves following a user for one or two days in order to find out what a particular job entails?

A.

Scenario analysis.

B.

Protocol analysis.

C.

Shadowing.

D.

Activity sampling.

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Question # 47

A requirement has been identified as beneficial. It will be included in the system if it does not take too long to deliver or cost too much. How would this requirement be prioritised in the MoSCoW classification?

A.

As a 'M'.

B.

As a 'C'.

C.

As a 'S'.

D.

As a 'W'.

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Question # 48

Which of the following models shows the driving and resisting forces of change?

A.

Force field analysis.

B.

Five forces model.

C.

Power/impact grid.

D.

Learning cycle.

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