CTL-001 Practice Exam Questions with Answers Certified Team Leader (CTL) Certification

Knowing your goals

Directing behavior of others

Arranging training for your team

Knowing your teams ability to perform

A group of people working towards a common goal

A group of people with a high degree of interdependence geared toward the achievement of a goal or the completion of a task

Several people who work under the same leader

Any of these configurations

Conflict is always productive

Conflict is sometimes productive

Conflict is never productive

None of the above

A strong position in negotiating.

Experience in tricking business partners.

Integrity and expertise.

A strong link to local traditions

Team members are eager to get going

Conflict arises because of differences in how to accomplish goals

Some members may drop out mentally or physically

All of the above

Negative body language

Being very verbose when articulating your mental notions

Speaking in a monotone voice

All of the above

True

False

Principle

Power

Purpose

Product

They avoid acting superior

They avoid making boastful statements

They never accuse until they know the facts

All of the above

Leaning forward, making eye contact, nodding our head

Short statements like "OK," "Go on," or "Uh-huh"

Paraphrasing or clarifying what the other person has said

These are all examples of verbal cues

True

False

Brainstorm ideas on a topic

Meet in different places for a change of scenery

Invite group speakers in

All of the above

Focuses on having everyone in harmony on the team 

Wants just the facts

Dislikes storytelling

Likes to follow a recipe

Style Profile 1-2 (Telling - Selling)

Style Profile 2-3 (Selling - Participating)

Style Profile 3-4 (Participating - Delegating)

None of the above

Directing our own results

Directing our employees

Choosing a new career

Improving Presentation Skills

True

False