ChromeOS-Administrator Practice Exam Questions with Answers Professional ChromeOS Administrator Exam Certification

Verified Access requires a Chrome extension to communicate with the Verified Access API. While Google doesn't directly provide this extension, it offers detailed documentation and resources through the Verified Access API. Independent software vendors (ISVs) can use these resources to develop and provide compatible extensions.

Option A is incorrectbecause Google Play Store is for Android apps, not Chrome extensions.

Option C is incorrectbecause while ISVs might offer extensions, it's not the sole source. Google's documentation is essential.

Option D is incorrectbecause API keys are for authentication, not the extension itself.

TheAuto-launch sessionsetting allows the admin to configure managed guest sessions to start automatically without displaying the initial load screen. This setting is beneficial in kiosk environments or shared device setups where users do not need to see introductory information.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Managed Guest Session Configuration Guide, which states that enabling auto-launch bypasses the initial screen.

"Enable Auto-launch session for managed guest sessions to automatically start without displaying the initial screen."

Auto-launch is particularly useful for devices used in public settings or for specific tasks, as it reduces startup time and enhances user experience.

Objectives:

Automate the start of managed guest sessions.

Improve usability in kiosk and shared environments.

To deploy a Progressive Web Application (PWA) to all managed user accounts, follow these steps in the Google Admin console:

Sign in to Google Admin console: Use your administrator credentials to access the console.

Navigate to Device Management: Go to Devices > Chrome > Settings > Apps & extensions.

Select User or Group: Choose the top-level organizational unit or a specific group to apply the PWA deployment.

Add by URL: Click on the yellow "+" icon and select "Add by URL."

Enter PWA URL: Paste the URL of the PWA you want to deploy.

Configure Installation Policy: Select "Force install" to ensure the PWA is automatically installed for all users within the selected scope.

This method allows you to centrally manage and deploy PWAs across your organization, making them easily accessible to users on their ChromeOS devices.

ChromeOS offers different release channels with varying levels of stability and feature availability:

Stable:The most stable and widely used channel, suitable for general deployment.

Beta:Contains newer features and improvements, but with some potential for instability. Ideal for testing in a controlled environment.

Dev:More frequent updates with experimental features, less stable than Beta.

Canary:The least stable channel, updated daily with bleeding-edge features.

To test new features while maintaining reasonable stability, the Beta channel is the recommended choice.

In regular user mode on a ChromeOS device, pressingCtrl + Alt + topens the crosh shell (Chrome OS developer shell), a command-line interface. From there, you can execute various commands, includingpingto test network connectivity.

Other options are incorrectbecause they either have no assigned function or trigger different actions in ChromeOS.

TheLong-Term Support (LTS) channelon ChromeOS is designed for environments that require extended stability with less frequent updates. It provides feature updates every6 months, making it suitable for departments like Finance that prefer a stable, predictable update schedule without frequent changes.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Update Management Guide, which explains that the LTS channel delivers updates on a 6-month cycle, focusing on stability rather than the latest features.

"The Long-Term Support (LTS) channel is updated approximately every 6 months, allowing organizations to minimize disruptions caused by frequent updates."

Using the LTS channel reduces the frequency of feature changes, which is beneficial for finance and other critical operations that prioritize stability over new features.

Objectives:

Manage update frequency to suit organizational needs.

Maintain stability in critical business functions.

To restrict updates to specific time frames, configureBlackout windowsin the Admin console. Blackout windows allow administrators to specify periods during which ChromeOS devices are not allowed to update. This feature is particularly useful for kiosk devices, where unexpected updates could disrupt operations.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Update Management Guide, which specifies that blackout windows help control update timing.

"Configure blackout windows to prevent ChromeOS devices from updating during specified hours, ensuring that kiosks remain functional during business operations."

Blackout windows are essential for environments where uptime is critical, such as retail kiosks or customer service points, as they prevent disruptions caused by automatic updates.

Objectives:

Control update schedules for ChromeOS devices.

Maintain device availability during operational hours.

Update rollout plans in the Google Admin console allow administrators to gradually roll out ChromeOS updates to a subset of devices first. This allows for testing in a controlled environment before deploying to the entire fleet, reducing the risk of unexpected issues impacting all devices.

Steps to add an update rollout plan:

Access Google Admin Console: Sign in with your administrator credentials.

Navigate to Device Management: Go to Devices > Chrome > Settings > Updates.

Create Rollout Plan: Click on "Add an update rollout plan."

Select Devices: Choose the specific devices or organizational units (OUs) to include in the initial rollout.

Set Timeline: Define the start and end dates for the rollout.

Save and Apply: Save the plan and apply it to the selected devices.

When using athird-party Identity Provider (IdP)with SAML-based Single Sign-On (SSO), users might only be able to log in when connected to the Internet if theSAML single sign-on login frequencysetting is configured in a way that requires online authentication. This configuration means that users must reauthenticate against the IdP whenever they log in, rather than using cached credentials.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS SSO Configuration Guide, which specifies that configuring login frequency to "Always" forces online reauthentication.

"If the SAML single sign-on login frequency is set to 'Always', users must be online to authenticate through the third-party IdP each time they log in."

To allow offline login, configure the setting to allow cached credentials, which enables users to log in even without an active Internet connection.

Objectives:

Enable offline login for SAML-based SSO.

Manage login frequency settings effectively.

To quickly block apps from accessing USB devices on ChromeOS, use the"Block apps by permissions" settingsin the Admin console. Selecting"USB"as the permission type ensures that no application on the device can interact with USB peripherals, mitigating potential security threats.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Application and Device Management Guide, which details using permission-based blocking for enhanced security.

"To block applications from using USB devices, configure the 'Block apps by permissions' setting in the Admin console and select 'USB' as the restricted permission."

This method provides a comprehensive and quick way to mitigate USB-based threats without individually managing each application.

Objectives:

Strengthen ChromeOS device security.

Manage app permissions effectively.

To enroll a previously used device, it must first be wiped to remove any prior user data or configuration. The device must then go through the out-of-box experience (OOBE) as if it were new. During the initial setup screen, pressingCTRL+ALT+Ewill start the enterprise enrollment process.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Admin Console Guide, which details the steps required for re-enrolling previously used ChromeOS devices.

"To re-enroll a device, perform a factory reset (Powerwash), and during the initial login screen, press CTRL+ALT+E to initiate the enrollment process."

This method ensures that any residual configuration or data from the previous user is completely removed before re-enrollment, ensuring a clean setup.

Objectives:

Enroll used ChromeOS devices.

Maintain consistent device management.

When a teacher is having issues downloading files on their ChromeOS device, it’s important to troubleshoot with minimal disruption. Here are steps to address the issue:

Check Storage: Start by checking the available storage on the device. If the storage is full or nearly full, it could prevent new files from being downloaded.

Manage Files: Guide the teacher to delete or move files that are no longer needed. This can be done through the Files app on the ChromeOS device.

Clear Cache: If storage isn’t the issue, clearing the browser cache can sometimes resolve download problems.

Check Network: Ensure that the device has a stable internet connection, as an unstable connection can interrupt downloads.

ChromeOS devices configured forLong-term Support (LTS)receive feature updates every6 months. LTS is designed for organizations that require stability and predictability in their device environment, minimizing disruptions caused by frequent updates.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS Long-Term Support (LTS) Policy Documentation, which clearly states that updates under LTS are delivered every 6 months.

"LTS updates are released approximately every 6 months, providing stability and minimizing changes while maintaining security updates."

LTS is ideal for educational institutions and enterprises that prioritize stability over cutting-edge features, as it reduces the frequency of significant changes.

Objectives:

Manage ChromeOS updates efficiently.

Implement Long-term Support policies.

To achieve seamless SSO between ChromeOS devices and other web services using the same identity provider, you need to configure SAML SSO in the Google Admin console:

Enable SAML-based SSO for ChromeOS devices.

In the SSO settings, find theSingle Sign-On cookie behaviorand set it to "Enable transfer of SAML SSO cookies into user sessions during login." This allows the SAML authentication cookie to be passed between the ChromeOS login and other web services, eliminating the need for re-authentication.

Option A is incorrect because it relates to the initial login method, not cookie transfer for subsequent SSO.

Options C and D are incorrect because they involve application-specific SSO configurations, not the general SAML SSO setup for the device.

ChromeOS Flex allows the organization to repurpose existing devices by installing a lightweight version of ChromeOS on them. This provides a secure and familiar environment while they await the delivery of new Chromebooks. Here's why it's the best choice:

Security:ChromeOS Flex inherits the security features of ChromeOS, such as sandboxing, verified boot, and automatic updates, mitigating the risks associated with the previous operating system.

Quick Deployment:ChromeOS Flex can be easily installed on existing hardware using a USB drive, minimizing downtime and allowing employees to continue working.

Familiar Interface:The user interface of ChromeOS Flex is similar to ChromeOS, ensuring a smooth transition for employees.

Option A is incorrectbecause the ChromeOS Readiness Guide is a resource for planning migration, not an immediate security solution.

Option B is incorrectbecause while ChromeOS Managed Browser enhances security within a browser, it doesn't address vulnerabilities in the underlying operating system.

Option C is incorrectbecause ChromeOS Bytes is a blog, not a software solution.

Power on or reboot the Chromebook.

Watch for the Chrome logo animation.This is the key moment to trigger enterprise enrollment.

Press Ctrl+Alt+E simultaneously.This keyboard shortcut interrupts the normal boot process and redirects the Chromebook to the enterprise enrollment screen.

Follow the on-screen instructions.You'll be prompted to enter information such as the domain name of the organization and enrollment credentials.

Why this is the correct method:

Enterprise Enrollment Timing:The Ctrl+Alt+E shortcut is specifically designed to be used during the bootup sequence, before any user profile is loaded. This ensures the device is enrolled in the organization's management system from the start.

Alternative Options:The other options mentioned are incorrect:

B (Sign in with credentials):This assumes the device is already enrolled and is used for regular user login.

C (Ctrl+Alt+F):This shortcut is used for accessing the ChromeOS developer shell (Crosh) and is not related to enrollment.

D (Ctrl+Alt+E at login):While technically possible to enroll at the login screen, it's not the recommended method as it might not apply settings correctly to all user profiles.

To ensure ChromeOS devices automatically connect to a specific wireless network upon initial power-on at a remote location, follow these steps in the Google Admin console:

Navigate toDevice Management>Chrome Management>Networks.

Add the Wi-Fi network credentials (SSID and password) to the list of networks.

Set the network configuration to applyBy Device. This ensures that the credentials are pushed to the device itself, not tied to a specific user.

When the devices are powered on at the remote location, they will automatically detect and connect to the configured Wi-Fi network without requiring any manual intervention from the user.

Option B (Zero-Touch Enrollment) simplifies the initial setup process but doesn't automatically configure Wi-Fi.

Options C and D are incorrect because applying network settings by user won't ensure automatic connection on first boot before any user logs in.

The "Deprovision" command is specifically designed to remove a ChromeOS device from management policy updates. This means the device will no longer receive updates, configurations, or restrictions pushed from the Google Admin console.

Here's what happens when you deprovision a device:

Policy Removal: All enterprise policies and configurations are removed from the device.

Management Removal: The device is disassociated from the Google Admin console and no longer considered managed.

Data Wipe (Optional): You can choose to wipe the device's data during deprovisioning to ensure no company data remains.

Other options like "Reset," "Disable," or "Powerwash" may have different effects:

Reset: Resets the device to factory settings but might not remove management if not done through the Admin console.

Disable: Prevents the user from signing in but doesn't remove policies or management.

Powerwash: Factory resets the device, removing all user data and configurations, including management.

TheSitePerProcesspolicy enables site isolation for the entire organization. This means that each website opened in Chrome will run in its own dedicated process, improving security and stability by isolating potential vulnerabilities and preventing one compromised site from affecting others.

Option B (IsolateOrigins)andOption D (SiteOrigins)are not valid policy names.

Option C (IsolatePerProcess)is close but not the exact name of the policy.

The Chrome Enterprise Trusted Tester Program is designed for administrators who want early access to pre-release features and changes in the Google Admin console, including those related to ChromeOS device management. By joining this program, administrators can:

Test New Features: Get hands-on experience with upcoming features and changes before they are officially released.

Provide Feedback: Share feedback directly with Google's product teams, helping to shape the development and prioritization of new functionalities.

Stay Ahead: Be among the first to know about new capabilities and improvements in the Google Admin console.

How to Register:

Visit the Chrome Enterprise Trusted Tester Program website: https://inthecloud.withgoogle.com/trusted-testers/sign-up.html

Fill out the registration form with your organization's details.

Google will review your application and, if approved, provide you with access to pre-release features.

Enabling Forced Re-enrollment ensures that even if a device is wiped (Powerwashed), it will automatically re-enroll into the management domain once it connects to the internet. This feature is crucial for maintaining control and management over devices, particularly in cases of theft or loss.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Management Best Practices, where it states that forced re-enrollment helps maintain device management post-wipe.

"When forced re-enrollment is enabled, devices that are wiped are automatically re-enrolled into your domain when connected to the internet."

This setting ensures that the device will always be managed by the organization, regardless of whether it has been wiped, thus mitigating data loss risks.

Objectives:

Manage device security and data integrity.

Implement forced re-enrollment for ChromeOS devices.

Developers often require sufficient processing power and memory to run virtual machines efficiently. ChromeOS supports Linux (via Crostini) and VM environments that typically benefit from at least an Intel i5 processor and 8GB of RAM to handle development environments and containerized applications.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS System Requirements for Developers, which recommends a minimum of an Intel i5 processor and 8GB RAM for development tasks, particularly when running Linux applications or virtual machines.

"For developers using VMs or Linux on ChromeOS, it is recommended to use devices with at least an Intel i5 processor and 8GB RAM for optimal performance."

The combination of an i5 processor and 8GB RAM provides enough processing power and memory to run VMs without significant lag, balancing performance and cost.

Objectives:

Select suitable hardware for development tasks.

Ensure compatibility with virtual machines on ChromeOS.

To configure the printer specifically for finance team users, the most efficient approach is todeploy the printer via Groups. By assigning the printer to a Google Group that contains finance team members, the printer will automatically be available to all users in that group without manual configuration for each device.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Admin Console Printing Configuration Guide, which recommends using Groups to deploy printers for specific user sets.

"Deploy printers to user groups to ensure that only specified users have access. Use the Groups feature to manage printer availability efficiently."

Using Groups for printer deployment ensures that only authorized users (in this case, finance team members) can print sensitive documents, maintaining security and ease of access.

Objectives:

Secure printer access for specific user groups.

Simplify printer configuration for departments.

To check which policies are applied to a ChromeOS device, navigate tochrome://policyin the Chrome browser. This page displays a list of all policies applied to the device, including both user-specific and device-specific policies. This is the most accurate way to verify that the device is receiving the correct policies from the Google Admin console.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Chrome Enterprise Policy Guide, which recommends using thechrome://policyURL to review current policy settings on a device.

"To see the policies applied to a ChromeOS device, open Chrome and go to chrome://policy. This page lists both user and device policies that are currently enforced."

This method allows administrators to validate the application of policies directly on the device, confirming that updates from the Admin console have been successfully applied.

Objectives:

Validate policy application on managed ChromeOS devices.

Use chrome://policy to troubleshoot policy issues.

Create Dedicated Enrollment Accounts: Create separate enrollment accounts for each location, placing them in the respective OUs where the converted devices should be enrolled.

Enable Policy: Turn on the "Place ChromeOS device in user organization" policy. This ensures devices are automatically enrolled into the correct OU based on the enrollment account used.

Enroll Devices: Use the dedicated enrollment account for each location to enroll the converted devices. This allows for organized management based on location.

Option E:

Distribute USB Drives: Prepare USB flash drives with the ChromeOS Flex image and distribute them to the different locations.

Manual Conversion: Instruct local personnel or a service partner to manually convert each device using the provided USB drives. This method is suitable when network bandwidth is limited and doesn't rely on existing endpoint management infrastructure.

Reasons for not choosing other options:

Option B: The Recovery Tool is primarily used for creating recovery media for ChromeOS devices, not converting other operating systems.

Option C: PXE boot is a network-based installation method, not ideal for locations with limited bandwidth.

Option D: While zero-touch enrollment (ZTE) streamlines enrollment, it requires pre-provisioning devices with the vendor or reseller, which might not be feasible in this scenario.

By combining options A and E, you can efficiently convert and enroll devices in multiple locations with limited network resources and no existing management systems.

The best practice for preparing a ChromeOS device for a new user while keeping it managed is toenable forced-reenrollmentand thenfactory reset (Powerwash)the device. This ensures that any user-specific data is removed while the device remains enrolled and under enterprise control.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS Device Reassignment Guide, which states that enabling forced-reenrollment ensures the device remains managed even after a factory reset.

"To maintain management after a user leaves, enable forced-reenrollment on the OU and then perform a factory reset (Powerwash) on the device."

This approach removes all user-specific data, including files and settings, while ensuring that the device automatically re-enrolls upon reboot, maintaining management and security.

Objectives:

Securely reassign ChromeOS devices.

Maintain enterprise management and policies.

Generate a ZTE pre-provision enrollment token for your specified device OU:This token associates devices with the specific organizational unit (OU) during enrollment, allowing for easier management and policy application.

Give the company domain name to your Chrome Partner to enable ZTF:This enables the Zero-Touch Framework, allowing devices to be automatically enrolled as soon as they connect to the internet.

Why other options are incorrect:

C (Generate token for root OU):While possible, it's not ideal as it doesn't allow for granular control over different device groups.

D (Generate token for user OU):Zero-Touch Enrollment is specifically for devices, not users.

E (Use dedicated admin account):While recommended for security, it's not a mandatory step for ZTE.

Clearing user profiles from the device removes all personal data and settings while keeping the device enrolled and managed. This is the most efficient way to prepare a device for reassignment while maintaining its management status.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS Device Management Documentation, which outlines clearing user profiles as a method to reset user data without affecting device enrollment.

"To reassign a device while keeping it enrolled, clear user profiles from the device. This process wipes user data but retains management policies."

This method is preferable because it maintains the device's enterprise management, ensuring that it remains enrolled and policy-compliant.

Objectives:

Efficiently reassign managed devices.

Retain enrollment while wiping user data.

Single sign-on (SSO):This allows users to sign in to their Chrome OS device using their organizational credentials. This is particularly useful in enterprise or educational settings where users already have an existing account.

Facebook Connect:This allows users to sign in to their Chrome OS device using their Facebook credentials. This can be convenient for users who are already logged into Facebook on another device.

Options A and C are incorrect:

SMS code sent to mobile phone:This is not a standard sign-in method for Chrome OS devices.

Google Friend Connect:This was a social networking service that has been discontinued.

The ChromeOS Admin console provides centralized management, making it a popular choice for IT administrators. It allows them to manage policies, apps, extensions, and device settings from a single interface, streamlining administration and ensuring consistency across devices.

Option A is incorrectbecause ChromeOS management is primarily cloud-based, not on-premises.

Option B is incorrectbecause while BIOS control might be available, it's not the primary management feature.

Option D is incorrectbecause ChromeOS devices can be remotely controlled and monitored through the Admin console.