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  • Exam Name: ACMT 2016 Mac Service Certification Exam
  • Last Update: 19-Apr-2024
  • Questions and Answers: 50
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MAC-16A Questions and Answers

Question # 1

What should you do first if a MacBook Air (13-inch, Mid 2013) does not show the AirPlay Display menu icon on a network with an Apple TV (3rd generation)?

A.

Reset all of the settings on the Apple TV and rejoin the network.

B.

Startup the MacBook Air from Recovery HD and reinstall OS X.

C.

Download the latest copy of iTunes and restore the Apple TV.

D.

Ensure the "Show mirroring options in the menu bar" preference is enabled.

Question # 2

A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?

A.

Startup from OS X Recovery and choose the Get Help Online option.

B.

Startup from an OS X Install DVD and choose the Get Help Online option.

C.

In order to use Safari, the customer will have to restore the hard disk from a Time backup.

D.

She must first install OS X on an external disk, then use Safari to search Apple Support articles.

Question # 3

Which of the following are features of OS X designed to enhance the security and privacy of user content? SELECT THREE.

A.

Gatekeeper

B.

FileVault2

C.

Boot Camp 5

D.

Firewall

E.

Terminal

F.

Console

G.

Safe Boot

Question # 4

Adam has a MacBook Pro (Retina, 15-inch, Late 2013) that he uses for video editing and graphic design. He explains that after about an hour of use, the machine seems to operate more slowly. The issue gets worse as time goes on until he has to restart the machine. After you ask some probing questions, which of the following tools or techniques would be best to further evaluate the issue?

A.

Single-user mode

B.

Verbose mode

C.

Console

D.

Activity Monitor

E.

Disk Utility

Question # 5

Your customer asks, "What version of OS X do I have to have installed on my older Mac so I can download OS X Yosemite from the App Store?" Which of the following is the correct response?

A.

"To download OS X Yosemite from the App Store, you will need to have Mac OS X Snow Leopard v10.6.8 or newer installed."

B.

"To install OS X Yosemite, you will need to download a version of Mac App Store thatwill run on any version of OS X."

C.

"To download OS X Yosemite, you will need to have OS X Mountain Lion v10.8 installed and App Store running."

D.

"To update to OS X Yosemite, you need to have Mac OS X Leopard v10.5.2 or later already installed on yourMacs."

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