Summer Sale Special - 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: c4sdisc65

  1. Home
  2. Microsoft
  3. Dynamics 365 for Customer Service Functional Consultant Associate
  4. MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant

Safe & Secure
Payments

Customers
Services

Money Back
Guarantee

Download Free
Demo

MB-230 PDF

$49

$139.99

3 Months Free Update

Add to Cart
  • Printable Format
  • Value of Money
  • 100% Pass Assurance
  • Verified Answers
  • Researched by Industry Experts
  • Based on Real Exams Scenarios
  • 100% Real Questions

MB-230 PDF + Testing Engine

$66.5

$189.99

3 Months Free Update

Add to Cart
  • Exam Name: Microsoft Dynamics 365 Customer Service Functional Consultant
  • Last Update: 02-Jun-2023
  • Questions and Answers: 239
  • Free Real Questions Demo
  • Recommended by Industry Experts
  • Best Economical Package
  • Immediate Access

MB-230 Engine

$56

$159.99

3 Months Free Update

Add to Cart
  • Best Testing Engine
  • One Click installation
  • Recommended by Teachers
  • Easy to use
  • 3 Modes of Learning
  • State of Art Technology
  • 100% Real Questions included

Last Week Results!

20

Customers Passed
Microsoft MB-230

85%

Average Score In Real
Exam At Testing Centre

90%

Questions came word by
word from this dump

Getting MB-230 Certification Made Easy!

An Exclusive 94.1% Success Rate...

For more than a decade, Crack4sure’s MB-230 Microsoft Dynamics 365 Customer Service Functional Consultant study guides and dumps are providing the best help to a great number of clients all over the world for exam preparation and passing it. The wonderful Microsoft MB-230 success rate using our innovative and exam-oriented products made thousands of ambitious IT professionals our loyal customers. Your success is always our top priority and for that our experts are always bent on enhancing our products.

This unique opportunity is available through our Microsoft MB-230 testing engine that provides you with real exam-like practice tests for pre-exam evaluation. The practice questions and answers have been taken from the previous MB-230 exam and are likely to appear in the next exam too. To obtain a brilliant score, you need to keep practicing with practice questions and answers.

Concept of Microsoft Dynamics 365 for Customer Service Functional Consultant Associate Exam Preparation

Instead of following the ages-old concept of Microsoft Dynamics 365 for Customer Service Functional Consultant Associate exam preparation using voluminous books and notes, Crack4sure has introduced a brief, to-the-point, and most relevant content that is extremely helpful in passing any certification Microsoft Dynamics 365 for Customer Service Functional Consultant Associate exam. For an instance, our MB-230 Jun 2023 updated study guide covers the entire syllabus with a specific number of questions and answers. The simulations, graphs, and extra notes are used to explain the answers where necessary.

Maximum Benefit within Minimum Time

At crack4sure, we want to facilitate the ambitious IT professionals who want to pass different certification exams in a short period of time but find it tough to spare time for detailed studies or take admission in preparatory classes. With Crack4sure’s Microsoft Dynamics 365 for Customer Service Functional Consultant Associate study guides as well as MB-230 dumps, it is super easy and convenient to prepare for any certification exam within days and pass it. The easy information, provided in the latest Jun 2023 MB-230 questions and answers does not prove a challenge to understand and memorize. The Microsoft MB-230 exam takers feel confident within a few days of study that they can answer any question on the certification syllabus.

MB-230 Questions and Answers

Question # 1

Your organization plans to use Microsoft Power BI to access and analyze data in Dynamics 365 for Customer Service.

You need to configure a Power BI connection to a Dynamics 365 organization named Contoso.

Which service URL should you use?

A.

https://contoso.crm.dynamics.com

B.

https://disco.crm.dynamics.com/xrmservices/2011/discovery.svc

C.

https://contoso.api.crm.dynamics.com/xrmservices/2011/organization.svc

D.

https://disco.crm.dynamics.com/api/discovery/v9.1

Question # 2

You are describing Power Virtual Agents to executives at a company.

The executives want to know which features are available out of the box.

You need to describe these features.

Which three features are available? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Monitor bot conversations in real time.

B.

Assign cases to specific users.

C.

Escalate to a live person.

D.

Use bots in post-chat surveys through routing rules.

E.

Display a view of customer cases to users.

Question # 3

You are a customer service schedule administrator.

A customer has a custom entity that requires its own schedule board.

You need to create the schedule board. You configure the custom entity in the Resource Scheduling parameters.

What should you do next?

A.

Add a new resource requirement. Add a new view for the custom entity.

B.

Change the default entity name to the custom name. Create a new schedule board for the custom entity.

C.

Disable the schedule board. Configure Resource Scheduling Optimization.

D.

Configure the booking metadata. Create a new schedule board for the custom entity.

Question # 4

You are a help desk representative for an organization using Dynamics 365 Customer Service.

Users need to search within the system for similar cases. None of the out-of-the-box settings have been

changed.

You need to determine which search features are available for use by default.

Which two search features are available? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Advanced Find

B.

Quick Find

C.

Relevance Search

D.

Full-text Quick Find

Question # 5

You are customizing a Dynamics 365 for Customer Service implementation.

The call center manager requires a visual representation that includes the number of resolved cases by month for each call center agent. The chart must be visible to all users within the service area.

You need to create the chart.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

MB-230 question answer

View More MB-230 Questions

Why so many professionals recommend Crack4sure?

  • Simplified and Relevant Information
  • Easy to Prepare MB-230 Questions and Answers Format
  • Practice Tests to experience the MB-230 Real Exam Scenario
  • Information Supported with Examples and Simulations
  • Examined and Approved by the Best Industry Professionals
  • Simple, Precise and Accurate Content
  • Easy to Download MB-230 PDF Format

Money Back Passing Guarantee

Contrary to online courses free, with Crack4sure’s products you get an assurance of success with money back guarantee. Such a facility is not even available with exam collection and buying VCE files from the exam vendor. In all respects, Crack4sure’s products will prove to the best alternative of your money and time.