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  • Exam Name: Microsoft Dynamics 365 Customer Experience Analyst
  • Last Update: 14-Oct-2025
  • Questions and Answers: 121
  • Single Choice: 57 Q&A's
  • Multiple Choice: 17 Q&A's
  • Hotspot: 26 Q&A's
  • Drag Drop: 21 Q&A's

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MB-280 Questions and Answers

Question # 1

You need to configure search to ensure the administrators can find all records which reference Corgis. Which action must you perform?

A.

Within system settings, select up to 10 relevant tables.

B.

Within the solution, ensure all relevant tables are indexed.

C.

For all relevant tables, ensure that the Can enable sync to external search index setting is False.

D.

Add columns to be searched to the Lookup view for each relevant table.

Question # 2

DRAG DROP

You are a Dynamics 365 Sales system customizer.

Salespeople report that they cannot search for open and closed opportunities using the search tool in the Quick Find View.

You need to configure the search tool to show the open and closed opportunities in the Customize the System area.

Which three actions should you perform in sequence? To answer, move the three appropriate actions from the list of actions to the answer area. Arrange the three actions in the correct

order.

MB-280 question answer

Question # 3

Your organization works with larger customers (accounts) that can have a single holding and then many subsidiaries through different levels in a parent-child relationship.

The chief commercial officer wants the sales team to start creating different account plans for each individual subsidiary.

You need to create a new custom account plan table so that records can have the same parent-child relationships as the account records. The relationships must be able to be visualized in a hierarchy.

Which four actions should you perform in sequence before saving and publishing your changes' To answer, move the four appropriate actions from the list of actions to the answer area. Arrange the four actions in the correct order.

MB-280 question answer

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