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MS-220 PDF



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MS-220 PDF + Testing Engine



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  • Exam Name: Troubleshooting Microsoft Exchange Online
  • Last Update: 06-Jun-2023
  • Questions and Answers: 105
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MS-220 Questions and Answers

Question # 1

A company uses a Microsoft Exchange Server 2019 hybrid environment. An on-premises user named User1 has access to a legacy public folder named Sales. A user named User2 is hosted in Exchange Online.

User1 reports receiving the following error when granting the ability to create and read items in Sales to User2.

"One or more users cannot be added to the folder access list. Non-local users cannot be given rights on this server."

You need to resolve the issue for User2.

How should you complete the command? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

MS-220 question answer

Question # 2

A company uses Exchange Online. An administrator deletes a mailbox named Userl when the user leaves the company. Six months later the user returns to the company. and the administrator creates a new mailbox named User1.

A user reports receiving the following non-delivery report (NDR) when they send an email to Userl:

RfSOlVER.-DR.E-RecipNotFojr.d; not found

You need to recommend a solution to resolve the issue. What should you recommend?


Instruct the user to type the email address for User1.


Delete the LegacyExchangeDN value on the new User1 mailbox.


Instruct the user to delete User1 from their Microsoft Outlook autocomplete cache.


Remove User1 from the Blocked Senders list.

Question # 3

A university uses Exchange Online.

Students must be able to find email addresses for other students in the university's address book.

You need to prevent students from finding faculty email addresses in the address book.

You create and assign an address book policy (ABP).

Which cmdlet should you use to enable ABP routing?









Question # 4

A company uses Exchange Online.

You notice that the user1 account is in the recycle bin.

You need to purge account from the recycle bin.

How should you complete the command? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

MS-220 question answer

Question # 5

A company uses Exchange Online.

A user named User1 receives a notification that their mailbox is full.

You verify that User1's mailbox size is 49.8 GB.

You need to increase the maximum size of User1's mailbox to 99 GB.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.


Run the Enable-Mailbox User1 –AutoExpandingArchive command.


Assign an Exchange Online Kiosk license to User1.


Assign an Exchange Online Plan 2 license to User1.


Run the Set-OrganizationConfig –AutoExpandingArchive command.

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