NSK101 Practice Exam Questions with Answers Netskope Certified Cloud Security Administrator (NCCSA) Certification

To set up a Netskope API connection to Box, two actions that must be completed are: authorize the Netskope application in Box and configure Box in SaaS API Data protection. Authorizing the Netskope application in Box allows Netskope to access the Box API and perform out-of-band inspection and enforcement of policies on the data that is already stored in Box. Configuring Box in SaaS API Data protection allows you to specify the Box instance details, such as domain name, admin email, etc., and enable features such as retroactive scan, event stream, etc. References: Authorize Netskope Introspection App on Box Enterprise - Netskope Knowledge PortalConfigure Box Instance in Netskope UI - Netskope Knowledge Portal

An administrator would use the Digital Experience Management (DEM) component to see an overview of private application usage and performance. DEM provides comprehensive insights into the performance and user experience of private applications, including metrics on latency, bandwidth, and application health.

Digital Experience Management (DEM): This component focuses on monitoring and optimizing the user experience for private and public applications by collecting detailed performance data and providing actionable insights.

The other options do not provide the same level of detailed performance and usage overview for private applications:

Publishers page: Typically used for managing and configuring Netskope Publishers.

Incident Management: Focuses on tracking and resolving security incidents.

Cloud Exchange: Deals with integrations and data sharing between Netskope and other security solutions.

References:

Netskope documentation on Digital Experience Management and its capabilities.

Best practices for using DEM to monitor application performance and enhance user experience.

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To set up a real-time threat protection policy for patient zero to block previously unseen files until a benign verdict is produced by the Netskope Threat Protection Service, you need to configure the following parameters:

Block Action: This action ensures that any previously unseen file is blocked until it has been analyzed and a verdict has been reached. By blocking the file, the policy prevents potential threats from entering the network until they are deemed safe.

Remediation Profile: This profile defines the actions to be taken when a threat is detected. It includes configuring the alerts and responses (such as notifying administrators) when a file is blocked. This ensures that there is a process in place for handling detected threats and that appropriate measures are taken.

References:

Netskope Threat Protection documentation detailing the setup of real-time threat protection policies.

Configuration guides for policy actions and remediation profiles in the Netskope platform.

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SaaS API-enabled Protection is a primary function in the Netskope platform that allows customers to connect their sanctioned SaaS applications to Netskope using out-of-band API connections. This enables customers to find sensitive content, enforce near real-time policy controls, and quarantine malware in their SaaS applications without affecting user experience or performance. If you want to use an out-of-band API connection into your sanctioned Microsoft 365 OneDrive for Business application to achieve these goals, you should use SaaS API-enabled Protection as the primary function in the Netskope platform. DLP forensics, Risk Insights, and IaaS API-enabled Protection are not primary functions in the Netskope platform that can be used to connect your application to Netskope. References: [Netskope SaaS API-enabled Protection].

The statement that is true in this scenario is: Certificate-related settings apply to each individual steering configuration level. Certificate-related settings are the options that allow you to configure how Netskope handles SSL/TLS certificates for encrypted web traffic. For example, you can choose whether to allow or block self-signed certificates, expired certificates, revoked certificates, etc. You can also choose whether to enable SSL decryption for specific domains or categories. Certificate-related settings apply to each individual steering configuration level, which means that you can have different settings for different types of traffic or devices. For example, you can have one steering configuration for managed devices and another one for unmanaged devices, and apply different certificate-related settings for each one. This allows you to customize your security policies based on your needs and preferences. References: Netskope SSL DecryptionNetskope Steering Configuration

To review the category of a website and understand how the rules are applied, the following action can be taken:

Use the URL Lookup page in the dashboard: The URL Lookup page in the Netskope dashboard allows administrators to enter a URL and view its categorization. This tool provides information on how the website is classified and which policies apply to it. It helps in troubleshooting why a user might be unable to access a specific site, even if the category is generally allowed.

References:

Netskope documentation on using the URL Lookup tool to review website categories and policy applications.

Guidelines for troubleshooting web access issues using the Netskope dashboard tools.

A tombstone file is a placeholder file that replaces the original file when it is moved to quarantine by a Netskope policy. The tombstone file contains information about the original file, such as its name, size, type, owner, and the reason why it was quarantined. The tombstone file also provides a link to the Netskope UI where the administrator or the file owner can view more details about the incident and take appropriate actions, such as restoring or deleting the file. The purpose of using a tombstone file is to preserve the metadata and location of the original file, as well as to notify the users about the quarantine action and how to access the file if needed. References: Threat Protection - Netskope Knowledge PortalNetskope threat protection - Netskope

In this scenario, policy B is more restrictive than policy A, as it blocks users from downloading files from any OS other than Mac or Windows for cloud storage, while policy A only generates alerts when any user downloads, uploads, or shares files on a cloud storage application. Therefore, policy B should be implemented before policy A, as the policy order determines the order of evaluation and enforcement of the policies. If policy A is implemented before policy B, then policy B will never be triggered, as policy A will match all the download activities for cloud storage and generate alerts. The policy order is important; policies are not independent of each other, as they may have overlapping or conflicting conditions and actions. These two policies would actually work together, as long as they are ordered correctly. References: Netskope Security Cloud Operation & Administration (NSCO&A) - Classroom Course, Module 5: Real-Time Policies, Lesson 3: Policy Order.

? NewEdge Traffic Management:

NewEdge is Netskope's high-performance global network designed to deliver fast and secure access to the internet and cloud applications.

NewEdge Traffic Management ensures efficient routing and traffic steering for optimal performance and security.

? Client Integration:

The Netskope Client uses NewEdge Traffic Management to steer traffic securely to the Netskope cloud.

It ensures that user traffic is routed through the best possible path for performance and security.

The Client component is responsible for redirecting user traffic to the NewEdge network, applying security policies, and ensuring secure access.

? References:

For detailed information on NewEdge Traffic Management and how the Netskope Client utilizes it, refer to the Netskope documentation on traffic management and client configuration????.

To mitigate malicious scripts from being downloaded into your corporate devices every time a user goes to a website, you need to use Netskope’s threat protection features to block or isolate potentially harmful web traffic. Two actions that would help you accomplish this task while allowing the user to work are: block malware detected on download activity for all remaining categories and block known bad websites and enable RBI to uncategorized domains. The first action will prevent any files that contain malware from being downloaded to your devices from any website category, except those that are explicitly allowed or excluded by your policies. The second action will prevent any websites that are classified as malicious or phishing by Netskope from being accessed by your users and enable Remote Browser Isolation (RBI) to uncategorized domains, which are domains that have not been assigned a category by Netskope. RBI is a feature that allows users to browse websites in a virtual browser hosted in the cloud, without exposing their devices to any scripts or content from the website. Allowing the user to browse uncategorized domains but restrict edit activities or allowing a limited amount of domains and block everything else are not effective actions, as they may either limit the user’s productivity or expose them to unknown risks. References: [Netskope Threat Protection], [Netskope Remote Browser Isolation].

To deploy Netskope’s zero trust network access (ZTNA) solution, NPA, you need to enable Steer all Private Apps in your existing steering configuration(s) from the admin console. This will allow you to create private app profiles and assign them to your applications. NPA will then provide secure and granular access to your applications without exposing them to the internet or requiring VPNs. References: [Netskope Private Access (NPA) Deployment Guide]

The NPA (Netskope Private Access) Troubleshooter Tool provides the following status indicators when run:

Steering configuration: This indicates whether the traffic is being correctly steered through the Netskope infrastructure according to the defined policies.

Publisher connectivity: This status shows whether the Netskope Publisher is correctly connected and able to communicate with the Netskope cloud. It ensures that the Publisher, which acts as a gateway, is functioning correctly.

Reachability of the private app: This status verifies if the private application is reachable from the Netskope infrastructure, ensuring that users can access the necessary internal resources.

These indicators help administrators troubleshoot and ensure that the NPA setup is working correctly, providing secure and reliable access to private applications.

References:

Netskope documentation on using the NPA Troubleshooter Tool and the status indicators it provides.

Best practices for troubleshooting NPA connectivity and performance issues.

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In the scenario where a user is connected to a SaaS application through Netskope's Next Gen Secure Web Gateway (SWG) with SSL inspection enabled, the following information is available in SkopeIT:

User activity, CCL: SkopeIT provides detailed logs of user activities, including actions taken within SaaS applications, and uses the Cloud Confidence Level (CCL) to rate the trustworthiness of cloud applications.

Account instance, category: It logs information about the specific instance of the account being accessed and categorizes the type of service or application in use, which helps in identifying the context of the user’s activities.

Username, source location: The username of the user accessing the SaaS application and their source location (such as IP address or geographic location) are logged for audit and compliance purposes.

References:

Netskope documentation on SSL inspection and SkopeIT logging.

Detailed configuration guides on using Next Gen SWG and the types of data collected by SkopeIT.

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To discover GDPR data publicly exposed in Microsoft 365, Salesforce, and Slack-sanctioned cloud applications, you need to use a deployment model that allows Netskope to access and scan the data stored in these applications using out-of-band API connections. The deployment model that would match this requirement is API-enabled protection, which is a feature in the Netskope platform that allows you to connect your sanctioned cloud applications to Netskope using API connectors. This enables you to discover sensitive data, enforce near real-time policy controls, and quarantine malware in your cloud applications without affecting user experience or performance. You can use Netskope’s data loss prevention (DLP) engine to scan for GDPR data in your cloud applications and identify any public exposure or sharing settings that may violate the regulation. A reverse proxy, an on-premises appliance, or an inline protection are not deployment models that would help you discover GDPR data publicly exposed in your sanctioned cloud applications, as they are more suitable for inline modes that rely on intercepting traffic to and from these applications in real time, rather than accessing data stored in these applications using APIs. References: [Netskope SaaS API-enabled Protection], [Netskope Data Loss Prevention].

In a CASB-only deployment of Netskope, there could be several reasons why Dropbox.com traffic is not visible in SkopeIT:

Certificate Pinning:

The Dropbox Web application might be using certificate pinning, which means it only accepts specific certificates for its connections. This can prevent the traffic from being steered to the Netskope tenant because the proxy's certificate might not match the pinned certificate????.

Configuration of Dropbox Domains:

If the Dropbox domains are not properly configured to be steered to the Netskope tenant, then the traffic will bypass the Netskope inspection and will not be visible in SkopeIT. Ensuring that the domains are configured correctly is essential for the traffic to be captured and analyzed by Netskope????.

References:

"Certificate pinning prevents the interception of traffic by requiring that the presented certificate matches a known good certificate. This can interfere with traffic steering in CASB deployments."????.

"Proper configuration of application domains is necessary to ensure traffic is steered to the Netskope tenant for inspection and visibility."????.

To create a service request ticket for a client-related issue using the Netskope client UI, you need to generate the client logs by right-clicking on the system tray icon and choosing Troubleshoot. This will open a window where you can select the option to Save Logs, which will create a zip file containing the client logs. You can then attach this file to your service request ticket and provide any relevant details about the issue. Choosing Save logs, Configuration, or Help will not generate the client logs, as they perform different functions, such as saving the current configuration, opening the settings menu, or opening the help page. References: [Netskope Client Troubleshooting].

The CCI scoring is a way to measure the security posture of cloud applications based on a set of criteria and weights. The default objective score is calculated by Netskope using industry best practices and standards. However, customers can change the CCI scoring to suit their own business needs and risk appetite. For example, a customer may want to place a higher business risk weight on vendors that claim ownership of their data, as this may affect their data sovereignty and privacy rights. Changing the CCI scoring for this reason would be valid, as it reflects the customer’s own security requirements and preferences. Changing the CCI scoring for other reasons, such as discovering a new SaaS application, punishing an application vendor, or using an application under research, would not be valid, as they do not align with the purpose and methodology of the CCI scoring. References: Netskope Security Cloud Operation & Administration (NSCO&A) - Classroom Course, Module 7: Cloud Confidence Index (CCI), Lesson 1: CCI Overview and Lesson 2: CCI Scoring.

In this scenario, you have deployed the Netskope client in Web mode, which is a feature that allows you to steer your users’ web traffic to Netskope for inspection and policy enforcement. However, some users report that their messenger application is no longer working, even though you have a specific real-time policy that allows this application. Upon further investigation, you discover that the messenger application is using proprietary encryption, which means that Netskope cannot decrypt or inspect the traffic from this application. To resolve this issue, you need to permit access to all the users and maintain some visibility. The configuration change that would accomplish this task is to add a policy in the SSL decryption section to bypass the messenger domain(s). This will allow Netskope to skip the decryption process for the traffic from the messenger application and pass it through without any modification. However, Netskope will still be able to log some basic information about the traffic, such as source, destination, bytes, etc., for visibility purposes. Changing the real-time policy to block the messenger application, creating a new custom cloud application using the custom connector, or editing the steering configuration and adding a steering exception for the messenger application are not configuration changes that would accomplish this task, as they would either prevent access to the application, require additional steps or resources, or reduce visibility. References: [Netskope Client], Netskope Security Cloud Operation & Administration (NSCO&A) - Classroom Course, Module 4: Decryption Policy.

Legacy solutions, such as on-premises firewalls and proxies, fail to secure the data and data access compared to Netskope Secure Web Gateway because they are designed for a perimeter-based security model, where the applications and the users are both within the corporate network. However, with the rise of cloud computing and remote work, this model is no longer valid. The applications where the data resides are no longer in one central location, but distributed across multiple cloud services and regions. The users accessing this data are not in one central place, but working from anywhere, on any device. Legacy solutions cannot provide adequate visibility and control over this dynamic and complex environment, resulting in security gaps and performance issues. Netskope Secure Web Gateway, on the other hand, leverages a cloud-native architecture that provides high-performance and scalable inspection of traffic from any location and device, as well as granular policies and advanced threat and data protection for web and cloud applications. References: Netskope Architecture OverviewNetskope Next Gen SWG

? Protecting Data at Rest in SharePoint:

Protecting intellectual property stored in Microsoft 365 SharePoint requires a solution that can monitor and control data access and usage.

Netskope's API-enabled Protection integrates directly with Microsoft 365 to provide comprehensive security for data at rest.

? API-enabled Protection:

Netskope's API-enabled Protection allows direct integration with SharePoint, enabling continuous monitoring and enforcement of security policies.

It ensures that data such as source code or product designs are protected from unauthorized access and potential data breaches.

? Configuration:

Configure API-enabled Protection by navigating to the Netskope admin console.

Set up the necessary API integrations with Microsoft 365 SharePoint.

Define security policies to monitor and control access to sensitive data stored in SharePoint.

? References:

For more details on setting up and configuring API-enabled Protection for SharePoint, refer to the Netskope documentation on API-enabled protection solutions????.

When an administrator suspects that a DLP rule is generating false positives, the Forensic feature within the Netskope tenant allows for reviewing the data that was matched by the DLP rule. This feature provides detailed logs and insights into why a specific piece of data was flagged, enabling the administrator to analyze and adjust the rule as needed.

To access and use the Forensic feature:

Navigate to the Forensic section in the Netskope UI.

Review the detailed logs and matched data to understand the context and reason behind each match.

Adjust the DLP rules if necessary to reduce false positives and improve accuracy.

References:

Netskope REST API Overview??.

Netskope SDK Documentation??.

To create a policy to quarantine files based on sensitive content in Netskope, you need to include the DLP Profile variable. Here's a detailed explanation of the steps involved:

Access Netskope Admin Console: First, log in to your Netskope admin console.

Navigate to Policies: Go to the Policies section where you can create and manage different types of policies.

Create a New Policy: Click on the option to create a new policy. Select the type of policy you want to create. In this case, it will be a Data Loss Prevention (DLP) policy.

Define Policy Criteria: Define the criteria for your policy. This includes specifying the conditions under which files should be quarantined. You will need to include sensitive content detection as part of the criteria.

Include DLP Profile: The most crucial step is to include a DLP Profile in your policy. The DLP Profile will define the sensitive content that the policy will monitor for. Netskope provides various predefined DLP profiles that you can use, or you can create custom DLP profiles based on your organization's needs.

Set Action to Quarantine: Specify the action to be taken when the policy criteria are met. In this case, you want to quarantine the files. Select the "Quarantine" action from the available options.

Save and Apply Policy: Once you have configured the policy with the DLP profile and action, save the policy and apply it to the relevant users, groups, or organizational units.

References:

Netskope Knowledge Portal: Using DLP Profiles and Policies??????.

To track the progress and device count of the latest Netskope Client deployment, you can use the following methods:

Use Netskope Digital Experience Management to monitor the status:

Netskope Digital Experience Management (DEM) provides visibility into the performance and status of applications and devices. You can use this tool to monitor the deployment status and ensure that the new client version is being deployed correctly across the organization.

Use the Devices page under Settings to view and filter the required data:

The Devices page in the Netskope console provides detailed information about all devices managed by Netskope. You can filter this data to view the specific deployment status of the latest Netskope Client version, helping you track the progress and identify any issues.

References:

Netskope Knowledge Portal: Digital Experience Management

Netskope Knowledge Portal: Devices Page

To locate information pertaining to a DLP violation on a file in your sanctioned Google Drive instance, you can use the Incidents dashboard in Netskope. The Incidents dashboard provides a comprehensive view of all the incidents that have occurred in your cloud environment, such as DLP violations, malware infections, anomalous activities, etc. You can filter the incidents by various criteria, such as app name, incident type, severity, user name, etc. You can also drill down into each incident to see more details, such as file name, file path, file owner, file size, file type, etc. The Incidents dashboard can show DLP violations for files that are in a deleted state, as long as they are still recoverable from the trash bin of the app. If the file is permanently deleted from the app, then the incident will not be visible in the dashboard. References: Netskope Incidents Dashboard

Steering Configuration page under Settings (A):The Steering Configuration page under Settings is used to configure and manage the steering policies, including IPsec and GRE tunnels. This section provides the necessary tools to configure the network traffic routing and ensures that the configurations are set according to the organization's requirements.

IPsec Site and GRE Site pages under Settings (D):These specific pages under the Settings section allow administrators to monitor and manage the status of IPsec and GRE tunnels. They provide detailed information about the tunnel configurations, status, and other metrics that are essential for maintaining the health and performance of the network connections.

These details are confirmed based on the features and configurations available within the Netskope Admin UI settings, as documented in the Netskope Knowledge Portal.

A benefit that Netskope instance awareness provides is that it differentiates between an IT managed Google Drive instance versus a personal Google Drive instance. Instance awareness is a feature in the Netskope platform that allows you to define and identify different instances of the same cloud application based on the domain name or URL. For example, you can define an instance for your IT managed Google Drive instance (such as drive.google.com/a/yourcompany.com) and another instance for your personal Google Drive instance (such as drive.google.com). This way, you can differentiate between them and apply different policies and actions based on the instance. This can help you prevent data leakage, enforce compliance, or improve visibility for your cloud application activities. Preventing movement of corporate sensitive data to a personal Dropbox account, preventing the user from copying information from a corporate email and pasting it into a GitHub repository, or differentiating between an IT managed Google Drive instance versus an IT managed Box instance are not benefits that Netskope instance awareness provides, as they are either unrelated or irrelevant to the instance awareness feature. References: Netskope Security Cloud Operation & Administration (NSCO&A) - Classroom Course, Module 5: Real-Time Policies, Lesson 4: App Instances.

The General Data Protection Regulation (GDPR) is the compliance standard a company should consider if both controllers and processors have legal entities in the EU. The GDPR applies to any organization that processes personal data of individuals within the EU, regardless of where the organization itself is based. This regulation imposes strict rules on data handling and provides robust protection for personal data.

References:

GDPR is designed to protect data privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). It also addresses the export of personal data outside the EU and EEA areas????.

The following statements about Netskope Private Access Publishers are correct:

Publishers can run on Windows or Linux servers:

Publishers are versatile and can be installed on both Windows and Linux operating systems.

Publishers can be deployed in both private data centers and public cloud providers to provide access to applications across disparate locations:

This flexibility allows organizations to use Publishers to connect applications hosted in various environments, ensuring seamless access across locations.

Publishers only make outbound connections to the Netskope Security Cloud which reduces the amount of public exposure:

By making only outbound connections, Publishers minimize the attack surface, enhancing security by reducing public exposure.

References:

Netskope Private Access Deployment Guide

Netskope REST API v2 Overview

? Create the Report in Advanced Analytics:

Data Collection:

Use the "Page Events" data collection, which captures detailed user activities on web pages, including edits and uploads.

Filters:

Apply filters to include only the activities "Edit" and "Upload".

Add another filter for the Cloud Confidence Level (CCL) to include only those with "Low" or "Poor" ratings.

This ensures the report focuses on the specified user activities within cloud applications that have lower security ratings.

Steps:

Navigate to Advanced Analytics > Reports.

Create a new report and select "Page Events" as the data collection source.

Apply the necessary filters for activities and CCL values.

? Schedule the Report:

Monthly Recurrence:

Set the report to run on a monthly schedule to ensure regular updates.

Configure the report to be sent via email with a PDF attachment.

Steps:

In the report scheduling options, set the recurrence to monthly.

Specify the email recipients, ensuring the CISO receives the report.

Select PDF as the report format.

? References:

For more details on creating and scheduling reports, refer to the Netskope documentation on Advanced Analytics and report generation????.

The Application Events page in the SkopeIT Events & Alerts section is where you can find logs and events related to specific activities within cloud applications, such as "edit" or "login successful". This section provides a detailed audit trail of user activities and application usage, which is essential for monitoring, security, and compliance purposes.

This answer is validated by the event categorization provided in the Netskope documentation, where application-specific events are logged under the Application Events section for easier tracking and analysis.

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References:

REST API v2 Overview - Netskope Knowledge Portal??

Using the REST API v2 UCI Impact Endpoints - Netskope Knowledge Portal??

Postman Collection for Netskope API?

In this scenario, a user is connected to a cloud application through Netskope’s proxy, which is a deployment method that allows Netskope to intercept and inspect the traffic between the user and the cloud application in real time. In this case, Netskope can collect and display various information about the user and the cloud application at Skope IT, which is a feature in the Netskope platform that allows you to view and analyze all the activities performed by users on cloud applications. Some of the information that is available at Skope IT are: username, device location, account instance, URL category, user activity, and cloud app risk rating. Username is the name or identifier of the user who is accessing the cloud application. Device location is the geographical location of the device that the user is using to access the cloud application. Account instance is the specific instance of the cloud application that the user is accessing, such as a personal or enterprise instance. URL category is the classification of the web page that the user is visiting within the cloud application, such as Business or Social Media. User activity is the action that the user is performing on the cloud application, such as Upload or Share. Cloud app risk rating is the score that Netskope assigns to the cloud application based on its security posture and compliance with best practices. Destination IP, OS patch version, file version, and shared folder are not information that is available at Skope IT in this scenario, as they are either unrelated or irrelevant to the proxy connection or the Skope IT feature. References: [Netskope Inline CASB], [Netskope Skope IT].

? DLP Incident View:

To see the actual data that caused a policy violation within a DLP incident, detailed logging and data capture are required.

? Forensics Profile:

A Forensics Profile in Netskope is designed to capture and store detailed information about policy violations, including the actual data that triggered the incident.

It provides a comprehensive view of the incident for investigation and compliance purposes.

? Setup Process:

Navigate to the DLP settings in the Netskope admin console.

Configure a Forensics Profile to capture detailed logs and data for policy violations.

Ensure that this profile is associated with the relevant DLP policies.

? References:

For detailed configuration steps, refer to the Netskope documentation on setting up Forensics Profiles for DLP incidents????.

 If you are deploying TLS support for real-time Web and SaaS transactions, then you need to use secure implementation methods that ensure the highest level of encryption and security for your traffic. Two secure implementation methods in this scenario are: support TLS 1.2 only when 1.3 is not supported by the server and require TLS 1.3 for every server that accepts it. TLS stands for Transport Layer Security, which is a protocol that provides secure communication over the internet by encrypting and authenticating data exchanged between two parties. TLS 1.3 is the latest version of TLS, which offers several improvements over TLS 1.2, such as faster handshake, stronger encryption algorithms, better forward secrecy, and reduced attack surface. Therefore, it is recommended to use TLS 1.3 whenever possible for real-time Web and SaaS transactions, as it provides better security and performance than TLS 1.2. However, some servers may not support TLS 1.3 yet, so in those cases, it is acceptable to use TLS 1.2 as a fallback option, as it is still considered secure and widely adopted. Bypassing TLS 1.3 because it is not widely adopted or downgrading to TLS 1.2 whenever possible are not secure implementation methods in this scenario, as they would compromise the security and performance of your traffic by using an older or weaker version of TLS than necessary. References: [TLS], [TLS 1.3].