CPSA_P_New Practice Exam Questions with Answers Card Production Security AssessorCPSA Physical NewExam Certification

 Card personalization is the process of transferring cardholder information, such as account number, name, expiration date, and other data, to a payment card. This can be done by various methods, such as magnetic stripe encoding, embossing, laser engraving, or chip programming. Chip programming is the method of personalizing a card that has an embedded microchip that can store and process data. Chip cards can support contact or contactless transactions, depending on the chip type and the terminal capabilities. Contact transactions require the card to be inserted into a reader, while contactless transactions use radio frequency (RF) communication between the card and the reader. The vendor in the question is performing card personalization by programming the chip and verifying the data on the card. References:

• Payment Card Industry (PCI) Card Production and Provisioning – Logical Security Requirements, Section 1.1.1
• Payment Card Industry (PCI) Card Production and Provisioning – Physical Security Requirements, Section 1.1.1
• Payment Card Industry (PCI) Card Production and Provisioning – Glossary of Terms, Abbreviations, and Acronyms, Definitions of Card Personalization, Chip Card, Contact Card, and Contactless Card

According to the PCI Card Production Logical Security Requirements, the vendor must securely destroy all employee information, including background checks, within two years of the employee’s termination of contract. This is to prevent unauthorized access to sensitive employee data and to comply with the PCI DSS requirement 3.1, which states that cardholder data must not be stored longer than necessary. The vendor must also have a documented policy and procedure for the secure destruction of employee information, and must maintain a log of all destruction activities. References:

• PCI Card Production Logical Security Requirements, v2.0, April 2019, page 19, requirement 6.1.1
• PCI DSS, v3.2.1, May 2018, page 25, requirement 3.1

According to the PCI Card Production and Provisioning Physical Security Requirements, the vendor must have a secure inner shipping delivery room that is equipped with an alarm system and an access-control system. The alarm system must be triggered when any door of the inner shipping delivery room is opened without proper authorization. The access-control system must only allow the opening of the last activated door to liberate a person detected inside of the inner shipping delivery room and stop the alarm. This is to prevent unauthorized access or exit from the inner shipping delivery room, and to ensure that only one door can be opened at a time. References: PCI Card Production and Provisioning Physical Security Requirements and Test Procedures v3.0, January 2022, pages 18-191

According to the PCI CPSA Qualification Requirements, Technical FAQs are documents that provide guidance on specific technical topics related to the PCI Card Production Security Standards. Technical FAQs are not mandatory, but they are recommended to be used by CPSA Companies and CPSA Employees during the card production assessment process. Technical FAQs are intended to help clarify the intent and applicability of the PCI Card Production Security Requirements, and to provide examples and best practices for achieving compliance. Technical FAQs are published by the PCI SSC on its website, and are updated periodically based on feedback from the card production industry and the payment brands. References: PCI CPSA Qualification Requirements, Version 1.1, April 2020, Section 4.2, Page 81

According to the PCI Card Production Physical Security Requirements, one of the security controls for high-security areas (HSAs) is to have motion detectors that generate an alarm event when movement is detected and the access-control system indicates the room is not occupied. This is to prevent unauthorized access or intrusion to the HSAs, where sensitive card production and provisioning activities take place. The motion detectors should be configured to cover all areas within the HSA and should be tested periodically to ensure proper functionality. References: PCI Card Production Physical Security Requirements, Version 1.0, April 2019, Section 1.1, Objective 2, Requirement 2.1.1, Page 61

 According to the PCI Card Production and Provisioning Physical Security Requirements, emergency exit doors must be equipped with devices that prevent unauthorized entry from the outside, such as panic bars, crash bars, or push pads. These devices allow the door to be opened from the inside without a key or a code, but prevent the door from being opened from the outside by unauthorized persons. Therefore, the most concerning aspect of the situation is that the exit door can be opened from the outside with a key, which creates a security risk for the facility. The other options are not as concerning, as they do not directly affect the security of the exit door. The exit door can lead into the facility as long as it provides a safe and unobstructed path to the exit discharge. The guard’s memory lapse is not a major issue, as long as they follow the proper proceduresand protocols for opening the door. The guard’s permission from their manager is not relevant, as long as they have the authority and the responsibility to open the door for inspection purposes. References:

• PCI Card Production and Provisioning Physical Security Requirements, Version 1.0, April 2019, page 171
• PCI Card Production and Provisioning Physical Security Requirements, Version 1.0, April 2019, page 181

According to the PCI Card Production and Provisioning Physical Security Requirements, the HSA Access Control system must enforce both dual control and dual presence principles. Dual control means that at least two authorized individuals must act together to perform a critical function or access a sensitive area. Dual presence means that at least two authorized individuals must be physically present in the same area at all times. These principles are intended to prevent unauthorized or fraudulent activities by requiring mutual supervision and accountability. Therefore, the HSA Access Control system must ensure that no single individual can enter, exit, or operate within the HSA without the cooperation and the presence of another authorized individual. References:

• PCI Card Production and Provisioning Physical Security Requirements, Version 1.0, April 2019, page 121
• PCI Card Production and Provisioning Physical Security Requirements, Version 1.0, April 2019, page 131

The Attestation of Compliance (AOC) is the document that describes the results of a PCI Card Production Assessment, and is signed by both the CPSA and the vendor executive officer. The AOC is a summary of the findings and conclusions of the assessment, and indicates whether the vendor meets the PCI Card Production Logical Security Requirements and/or the PCI Card Production Physical Security Requirements. The AOC must be completed using the template provided by PCI SSC, and must be submitted to PCI SSC along with the Report on Compliance (ROC) and other supporting documents. The AOC must also be provided to the vendor’s clients upon request. References:

• PCI Card Production Security Assessor (CPSA) Qualification Requirements, v1.0, April 2019, page 11, requirement 7.1.1
• PCI Card Production and Provisioning Attestation of Compliance, v2.0, April 2019, page 1, section 1

According to the CPSA Program Guide1, PCI SSC does not list compliant card vendors on its website. The PCI SSC only lists the qualified CPSA Companies and CPSA Employees who are authorized to perform PCI Card Production Security Assessments. The PCI SSC also does not receive or review the full ROCs or AOCs from the card vendors or the CPSA Companies. The ROCs and AOCs are submitted by the CPSA Companies to the applicable payment brands that have contracted with the card vendors for card production and provisioning services. The payment brands are responsible for verifying the compliance status of the card vendors and determining whether to list them on their own websites or databases. Therefore, the CPSA Company should inform the vendor that they must request a listing via the payment brand(s) that received their ROC, and that the listing process may vary depending on the payment brand’s policies and procedures. The CPSA Company should also advise the vendor to maintain their compliance with the PCI Card Production Standards and to undergo annual assessments by a qualified CPSA Company.

According to the PCI Card Production and Provisioning Physical Security Requirements, the vendor must ensure that all boxes containing card stock are sealed with tamper-evident tape or labels when stored in the vault. The vendor must also maintain a log of all card stock movements in and out of the vault, and reconcile the card stock inventory at least daily. The vendor must not leave any boxes containing card stock unsealed within the vault, regardless of the frequency of stock pulling, as this may compromise the security and integrity of the card stock and increase the risk of unauthorized access or theft. References: PCI Card Production and Provisioning Physical Security Requirements and Test Procedures v3.0, January 2022, pages 12-131