Practice Free ISO-IEC-27001-Lead-Auditor PECB Certified ISO/IEC 27001 2022 Lead Auditor exam Exam Questions Answers With Explanation

These four scenarios are examples of a lack of competence, which is defined as the ability to apply the knowledge and skills needed to perform a work role or a task effectively and efficiently12. Competence in ISO 27001:2022 is determined by the organisation’s needs and expectations, and it is based on the relevant education, training, or experience of the people involved in the ISMS34. The organisation is required to ensure that all the people who affect the performance of the ISMS are competent, and to provide them with the necessary training and awareness to fulfil their roles and responsibilities35. The four scenarios indicate that the people involved either lack the knowledge or skills to perform their tasks, or have not received the appropriate training or guidance to do so. The other scenarios are not related to competence, but to other factors such as negligence, error, or policy violation.

References: = 1: ISO 19011:2018 Guidelines for auditing management systems, clause 3.72: ISO/IEC 27007:2011 Information technology — Security techniques — Guidelines for information security management systems auditing, clause 53: ISO/IEC 27001:2022 Information technology — Security techniques — Information security management systems — Requirements, clause 7.24: ISO 27001 Requirement 7.2 – Competence | ISMS.online15: ISO27001 Clause 7.2 Competence - Ultimate Certification Guide - High Table3

This scenario represents an "audit finding." An audit finding refers to results that indicate a deviation from the expected performance or standards. Discovering that two employees have not received the required training is an audit finding indicating noncompliance with the organization's training requirements.

References: ISO 19011:2018, Guidelines for auditing management systems

By using illegal versions of software, NightCore ignored the control about intellectual property rights under Annex A.8.1.1 of ISO/IEC 27001, which requires the protection of organizational records to include intellectual property and personal information held in the form of data or software.

References: ISO/IEC 27001:2013 Standard, Annex A.8.1.1 (Responsibility for assets)

The correct responsibility with each participant of a second-party audit is:

• Prepares the audit report: Audit Team Leader. The audit team leader is responsible for coordinating the audit activities, communicating with the auditee and the customer, and preparing and delivering the audit report that summarizes the audit findings and conclusions1.
• Prepares audit checklists for use during the audit: Auditor. The auditor is responsible for collecting and verifying objective evidence during the audit, using audit checklists as a tool to guide the audit process and ensure that all relevant aspects of the audit criteria are covered1.
• Supports an auditor and provides feedback on their experience: Auditor in training. The auditor in training is a person who is learning how to perform audits under the supervision of an experienced auditor. The auditor in training supports the auditor by observing and participating in the audit activities, and provides feedback on their experience to improve their skills and competence1.
• Follows-up on audit findings within an agreed timeframe: Auditee. The auditee is the organisation that is being audited by the customer or a third party on behalf of the customer. The auditee is responsible for providing access and cooperation to the auditors, and for following up on the audit findings within an agreed timeframe, by implementing corrective actions or improvement measures as needed1.
• Provides an independent account of the audit but does not participate in the audit: Observer. The observer is a person who accompanies the audit team but does not participate in the audit activities. The observer may be a representative of the customer, a regulatory body, or another interested party. The observer provides an independent account of the audit but does not interfere with or influence the audit process or outcome1.
• Escorts the auditors but does not participate in the audit: Guide. The guide is a person who is appointed by the auditee to assist the audit team during the audit. The guide may escort the auditors to different locations, facilitate access to information and personnel, or provide clarification or explanation as requested by the auditors. The guide does not participate in the audit or influence its results1.

The PDCA cycle is a four-step method for managing and improving processes. The steps are Plan, Do, Check, and Act. In the Plan phase, the objectives and scope of the process are defined, and the resources and activities are planned. In the Do phase, the process is implemented on a test basis, and the results are recorded and analyzed1. References: ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) | CQI | IRCA

You see a blue color sticker on certain physical assets. This signifies that the asset is high critical and its failure will affect a group/s/project’s work in the organization. A blue color sticker is a type of label that indicates the level of criticality of an asset, which is a measure of how important an asset is for the organization’s operations and objectives. A high critical asset is an asset that has a significant impact on the organization’s activities, and its loss or damage would cause major disruption or loss of service. A blue color sticker also implies that the asset requires a high level of protection and security, and should be handled with care. References: : CQI & IRCA ISO 27001:2022 Lead Auditor Course Handbook, page 36. : [ISO/IEC 27001 Brochures | PECB], page 6.

The purpose of a management system audit is to evaluate the performance of an organization’s management system.

A management system audit is an independent and systematic analysis and evaluation of a company’s overall activities and performances1. It is a valuable tool used to determine the efficiency, functions, accomplishments and achievements of the company1. A management system audit can be conducted against a range of audit criteria, including (but not limited to) requirements set of in existing ISO standards2.

According to ISO 19011:2018, which provides guidelines for auditing management systems, the purpose of an audit is to enable the auditor to provide an audit conclusion that is related to the audit objectives2. The audit objectives are defined by the audit client and may include determining the extent of conformity or nonconformity of the audited management system against the audit criteria, evaluating the ability of the audited management system to ensure that the organization meets applicable statutory, regulatory and contractual requirements, identifying potential improvement opportunities for the audited management system, and facilitating continual improvement of the audited management system2.

Therefore, the correct answer is evaluate, as it best describes the purpose of a management system audit. The other options are not correct because they are not specific enough or do not reflect the intended outcome of an audit. For example, improve implies that the audit itself will enhance the performance of the management system, which is not necessarily true. Manage implies that the audit will control or direct the management system, which is not its role. Research implies that the audit will generate new knowledge or information about the management system, which is not its primary aim.

The triad refers to the three elements of information security: confidentiality, integrity and availability3. Technology is the glue that ties the triad together, as it provides the means to implement various controls and measures to protect information from unauthorized access, modification or loss3. References: ISO/IEC 27001:2022 Lead Auditor Training Course - BSI

The Act phase of the PDCA cycle is where the organisation takes actions to improve its processes and performance based on the results of the Check phase. This may involve resetting objectives to make them more realistic, achievable or challenging, or implementing changes to address the root causes of problems and achieve the desired outcomes. The Act phase is also where the organisation monitors the effects of the actions taken and evaluates their effectiveness and efficiency. The Act phase is important because it enables the organisation to learn from its experience and continually improve its ISMS. References: What is ‘Plan, Do, Check, Act’? A framework for continuous improvement, PDCA in ISO27001 - Free guide to learn | Dr. Erdal Ozkaya, PECB Candidate Handbook ISO 27001 Lead Auditor (page 12)

• A. Advise the Shipping Manager that his request will be included in the audit report. This is true because the audit report should document all the relevant information and evidence related to the audit, including any requests or objections raised by the auditee. The audit report should also provide the rationale for the audit conclusions and recommendations12.
• B. Advise management that the new information provided will be discussed when the auditors have more time. This is true because the auditors should not make hasty decisions based on incomplete or unverified information. The auditors should review and evaluate the new information in a systematic and objective manner, and determine whether it affects the audit findings, nonconformities, or conclusions12.
• F. Thank the Shipping Manager for his honesty but advise that withdrawing the nonconformity is not the right way to proceed. This is true because the auditors should acknowledge and appreciate the cooperation and transparency of the auditee, but also maintain their professional integrity and independence. The auditors should not withdraw a nonconformity unless they are satisfied that it was raised in error or that it has been effectively corrected and verified12.

References :=

• ISO 19011:2022 Guidelines for auditing management systems
• ISO/IEC 17021-1:2022 Conformity assessment — Requirements for bodies providing audit and certification of management systems — Part 1: Requirements

Yes, assessing the ISMS as a whole can be acceptable if the audit team obtains reasonable assurance that the system conforms to the standard requirements. The approach taken by the audit team must still ensure that all significant aspects of the ISMS are evaluated adequately, and if this is achieved through a holistic assessment, it is considered sufficient.

References: ISO 19011:2018, Guidelines for auditing management systems

A certification body cannot certify an organization if it has provided consultancy services to that organization. This situation presents a conflict of interest, as the certification body is required to maintain impartiality and objectivity. The ISO/IEC 17021-1 standard, which sets out requirements for bodies providing audit and certification of management systems, specifies that providing both services to the same client is incompatible.

References: ISO/IEC 17021-1:2015 Conformity assessment — Requirements for bodies providing audit and certification of management systems

Integrity is one of the basic components of information security, along with confidentiality and availability. Integrity means that information is safeguarded from unauthorized or accidental changes that could affect its accuracy and completeness. Integrity ensures that information is reliable and trustworthy3. References: ISO/IEC 27001:2022 Lead Auditor Training Course - BSI

The context of the organisation is the business environment in which the organisation operates and defines its information security management system (ISMS). It includes the internal and external factors and conditions that can influence the organisation’s information security objectives, strategies, and policies. The context of the organisation helps the organisation to identify the scope, boundaries, and requirements of the ISMS, as well as the interested parties and their expectations. The context of the organisation is determined by considering both internal and external issues, such as the organisational structure, culture, values, mission, vision, objectives, strategies, resources, capabilities, processes, activities, products, services, markets, customers, competitors, suppliers, partners, regulators, laws, regulations, standards, guidelines, best practices, risks, opportunities, threats, vulnerabilities, etc. References: ISO 27001:2022 Clause 4 Context of the organization, ISO 27001 Requirement 4.1 – Understanding the Context of the Organisation, ISO 27001 context of the organization – How to define it - Advisera

According to the PECB Candidate Handbook1, audit team leaders should have the following additional knowledge and skills compared to auditors:

•Plan the audit, including preparing the audit plan, assigning work to the audit team members and coordinating their activities

•Make effective use of resources provided to the audit, such as personnel, time, budget and equipment

•Manage the audit process, including leading the opening and closing meetings, directing the audit team, resolving conflicts and ensuring the audit objectives are achieved

•Review and approve the audit report and audit findings

•Communicate with the client and other interested parties throughout the audit

References: 1: PECB Candidate Handbook - ISO 27001 Lead Auditor, pages 9-10.

According to the PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, the auditee should take the following actions in response to a nonconformity against clause 6.1.3.e of ISO/IEC 27001:20221:

• Implement the appropriate risk treatment for each of the applicable controls, as this is the main requirement of clause 6.1.3.e and the objective of the risk treatment process2.
• Revise the relevant content in the Statement of Applicability to justify their exclusion, as this is the expected output of the risk treatment process and the evidence of the risk-based decisions3.
• Revisit the risk assessment process relating to the three controls, as this is the input for the risk treatment process and the source of identifying the risks and the controls4.

The other options are not correct because:

• Allocating responsibility for producing evidence to prove to auditors that the controls are implemented is not a valid action, as the audit team already found that there was no evidence of the implementation of the three controls.
• Compiling plans for the periodic assessment of the risks associated with the controls is not a valid action, as this is part of the risk monitoring and review process, not the risk treatment process5.
• Incorporating written procedures for the controls into the organisation’s Security Manual is not a valid action, as this is part of the documentation and operation of the ISMS, not the risk treatment process.
• Removing the three controls from the Statement of Applicability is not a valid action, as this is not a sufficient justification for their exclusion and does not reflect the risk treatment process.
• Undertaking a survey of customers to find out if the controls are needed by them is not a valid action, as this is not a relevant criterion for the risk assessment and treatment process, which should be based on the organisation’s own context and objectives.

References: 1: PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 36, section 4.5.22: ISO/IEC 27001:2022, clause 6.1.3.e3: ISO/IEC 27001:2022, clause 6.1.3.f4: ISO/IEC 27001:2022, clause 6.1.25: ISO/IEC 27001:2022, clause 6.2. : ISO/IEC 27001:2022, clause 7.5 and 8. : ISO/IEC 27001:2022, clause 6.1.3.d. : ISO/IEC 27001:2022, clause 4.1 and 4.2.

No, the audit scope should reflect all of the organization's divisions that are covered by the ISMS. If the ISMS scope stated that it includes the whole company, the audit scope should align with this unless specifically justified and agreed upon by all stakeholders.

References: ISO/IEC 27001:2013, Clause 4.3 (Determining the scope of the information security management system)

Yes, Jack should communicate such situations to the certification body. It is essential for auditors to report potential nonconformities and ethical breaches to the certification body to maintain the integrity and credibility of the audit process, without necessarily informing top management of these steps.

References: ISO 19011:2018, Guidelines for auditing management systems

The two statements that are valid audit conclusions are:

•The ISMS policy has been effectively communicated to the organisation

•The organisation’s ISMS objectives meet the requirements of ISO/IEC 27001:2022

According to ISO 19011:2018, an audit conclusion is the outcome of an audit, provided by the audit team after considering the audit objectives and all audit findings1. An audit conclusion can be positive or negative, depending on whether the audit criteria are fulfilled or not. An audit conclusion can also include recommendations for improvement or recognition of good practices.

The statements D and E are valid audit conclusions, because they express the outcome of the audit based on the audit criteria and findings. For example:

•Statement D is a positive audit conclusion, because it indicates that the organisation has fulfilled the requirement of clause 5.2.2 of ISO/IEC 27001:2022, which states that the ISMS policy must be communicated within the organisation and to relevant interested parties2. The audit team must have obtained sufficient and appropriate audit evidence to support this conclusion, such as records of communication, awareness activities, feedback, etc.

•Statement E is a positive audit conclusion, because it indicates that the organisation has fulfilled the requirement of clause 6.2 of ISO/IEC 27001:2022, which states that the organisation must establish ISMS objectives that are consistent with the ISMS policy and relevant to the information security risks3. The audit team must have obtained sufficient and appropriate audit evidence to support this conclusion, such as records of objective setting, risk assessment, alignment with policy, etc.

The other statements are not valid audit conclusions, because they do not express the outcome of the audit based on the audit criteria and findings. They are rather examples of audit findings, which are the results of the evaluation of the collected audit evidence against the audit criteria4. Audit findings can indicate either conformity or nonconformity with the audit criteria, or opportunities for improvement. For example:

•Statement A is a negative audit finding, because it indicates a nonconformity with the requirement of clause 7.2.2 of ISO/IEC 27001:2022, which states that the organisation must provide information security awareness education and training to persons under its control5. The audit team must have identified and documented this nonconformity, and reported it to the auditee.

•Statement B is a negative audit finding, because it indicates a nonconformity with the requirement of clause 6.1.2 of ISO/IEC 27001:2022, which states that the organisation must maintain and review the information security risk assessment at planned intervals or when significant changes occur6. The audit team must have identified and documented this nonconformity, and reported it to the auditee.

•Statement C is a negative audit finding, because it indicates a nonconformity with the requirement of clause 10.1 of ISO/IEC 27001:2022, which states that the organisation must take action to eliminate the causes of nonconformities and prevent recurrence7. The audit team must have identified and documented this nonconformity, and reported it to the auditee.

•Statement F is a negative audit finding, because it indicates a nonconformity with the requirement of clause 6.1.3 of ISO/IEC 27001:2022, which states that the organisation must determine the controls that are necessary to implement the risk treatment plan, and document them in the statement of applicability8. The audit team must have identified and documented this nonconformity, and reported it to the auditee.

References: 1: ISO 19011:2018, 3.15; 2: ISO/IEC 27001:2022, 5.2.2; 3: ISO/IEC 27001:2022, 6.2; 4: ISO 19011:2018, 3.14; 5: ISO/IEC 27001:2022, 7.2.2; 6: ISO/IEC 27001:2022, 6.1.2; 7: ISO/IEC 27001:2022, 10.1; 8: ISO/IEC 27001:2022, 6.1.3; : ISO 19011:2018; : ISO/IEC 27001:2022; : ISO/IEC 27001:2022; : ISO 19011:2018; : ISO/IEC 27001:2022; : ISO/IEC 27001:2022; : ISO/IEC 27001:2022; : ISO/IEC 27001:2022

The correct sequence of activities is:

• Establish the management system
• Plan the audit programme
• Conduct internal audits
• Hold a Management Review
• Engage a Certification Body for stage 1 and stage 2 audits
• Complete any corrective actions

Comprehensive but Short Explanation: = According to the PECB Candidate Handbook - ISO/IEC 27001 Lead Auditor, the steps for achieving certification are as follows1:

• Establish the management system: This involves defining the scope, objectives, policies, procedures, and controls of the ISMS, as well as ensuring the availability of resources and top management commitment.
• Plan the audit programme: This involves defining the audit objectives, criteria, scope, frequency, methods, and responsibilities for conducting internal audits of the ISMS.
• Conduct internal audits: This involves verifying the conformity and effectiveness of the ISMS, as well as identifying any nonconformities or opportunities for improvement.
• Hold a Management Review: This involves reviewing the performance and suitability of the ISMS, as well as deciding on any changes or actions needed to improve it.
• Engage a Certification Body for stage 1 and stage 2 audits: This involves selecting a reputable and accredited certification body to conduct an external audit of the ISMS, consisting of two stages: a documentation review and an on-site assessment.
• Complete any corrective actions: This involves addressing any nonconformities or findings identified by the certification body, and providing evidence of their implementation and effectiveness.

References: = 1: PECB Candidate Handbook - ISO/IEC 27001 Lead Auditor, pages 25-26.

The major nonconformity related to storing sensitive information in removable media justifies the unfavorable recommendation for certification. This issue directly contradicts the information classification scheme's stipulations, indicating a significant oversight in enforcing the ISMS policies.

Risk modification involves implementing controls to reduce the likelihood or impact of a risk. By replacing FTP with SSH, Knight has modified the risk associated with the transfer of files by ensuring that the data is encrypted, thereby reducing the likelihood of unauthorized access through traffic capturing1. References: = This answer is based on the standard risk treatment options provided in ISO/IEC 27001, which include avoiding, modifying, sharing, or retaining risks as part of the risk management process

Regular security awareness and training sessions for employees are a control measure aimed at preventing security incidents by ensuring that personnel are aware of information security threats and concerns, and understand their roles and responsibilities in safeguarding organizational assets. This proactive approach is designed to educate employees on the importance of security practices and to avoid the occurrence of security incidents. References: = This answer is based on the principles of personnel security management as outlined in ISO/IEC 27001, particularly in Annex A.7 which deals with human resource security before, during, and after employment, and Annex A.9 which focuses on access control and ensuring that employees have access only to the information that is necessary for their job role

The four statements that are true are:

•Major nonconformities may be subject to on-site follow up

•The action taken to address major nonconformities is typically more substantial than the action taken to address minor nonconformities

•Several minor nonconformities can be grouped into a major nonconformity

•Nonconformities may be graded to indicate their significance

According to ISO 19011:2018, a nonconformity is the non-fulfilment of a requirement1. Nonconformities may be graded to indicate their significance, based on the criteria established by the audit programme or the audit client2. The grading of nonconformities may use different terms or levels, such as major, minor, critical, etc., depending on the nature and context of the audit3. However, some common definitions of major and minor nonconformities are:

•A major nonconformity is a nonconformity that affects the ability of the management system to achieve its intended results, or that represents a significant breakdown of the management system4. Major nonconformities may require immediate corrective action and on-site follow up by the auditor to verify their closure5.

•A minor nonconformity is a nonconformity that does not affect the ability of the management system to achieve its intended results, or that represents an isolated lapse of the management system4. Minor nonconformities may require corrective action within a specified time frame and off-site verification by the auditor to confirm their closure5.

The action taken to address nonconformities depends on the severity and impact of the nonconformity, and the risk of recurrence or escalation. Typically, the action taken to address major nonconformities is more substantial than the action taken to address minor nonconformities, as it may involve identifying and eliminating the root cause of the problem, implementing preventive measures, and monitoring the effectiveness of the solution.

Several minor nonconformities can be grouped into a major nonconformity if they are related to the same requirement, process, or area, and if they indicate a systemic failure or a significant risk to the management system. The auditor should use professional judgment and evidence-based approach to decide whether to group or report nonconformities individually.

The other statements are false, based on the guidance of ISO 19011:2018. For example:

•Option B is false, because nonconformities can be graded using different terms or levels, depending on the criteria established by the audit programme or the audit client2. The terms ‘major’ and ‘minor’ are not mandatory or universal, but rather examples of possible grading levels3.

•Option D is false, because very minor nonconformities should not be re-graded as opportunities for improvement, but rather reported as nonconformities, as they still represent a non-fulfilment of a requirement1. An opportunity for improvement is a suggestion for enhancing the performance or effectiveness of the management system, but it is not a nonconformity or a requirement.

•Option F is false, because the grading of nonconformities does not have to be explained to the auditee at the opening meeting, but rather at the closing meeting, where the audit findings and conclusions are presented and discussed. The opening meeting is intended to provide an overview of the audit objectives, scope, criteria, and methods, and to confirm the audit arrangements and logistics.

•Option G is false, because the auditee is not always responsible for determining the criteria for grading nonconformities, but rather the audit programme or the audit client, in consultation with the auditee and other relevant parties2. The auditee is responsible for taking corrective action to address the nonconformities, and for providing evidence of their completion and effectiveness.

References: 1: ISO 19011:2018, 3.13; 2: ISO 19011:2018, 6.6.2; 3: ISO 19011:2018, 6.6.3; 4: ISO Audit Findings :Non-conformance - AUVA Certification1; 5: Annex III: Nonconformity grading - FSSC2; : ISO 27001 Certification – Major vs. Minor Nonconformities - Advisera3; : GUIDANCE FOR ADDRESSING AND CLEARING NONCONFORMITIES - SADCAS4; : ISO 19011:2018, 6.2; : ISO 19011:2018, 3.14; : ISO 19011:2018, 6.7; : ISO 19011:2018, 6.4; : ISO 19011:2018, 6.7.2; : ISO 19011:2018; : ISO 19011:2018; : ISO 19011:2018; : ISO 19011:2018; : ISO 19011:2018; : [ISO 19011:2018]; : [ISO 19011:2018]; : [ISO 19011:2018]; : [ISO 19011:2018]; : [ISO 19011:2018]; : [ISO 19011:2018]; : [ISO 19011:2018]

A third-party virtual audit is an external audit conducted by an independent certification body using remote technology such as video conferencing, screen sharing, and electronic document exchange. The purpose of a third-party virtual audit is to verify the conformity and effectiveness of the information security management system (ISMS) and to issue a certificate of compliance12

Before you start conducting the audit, you would need to inform the auditee about the following issues: 12

• You will ask those being interviewed to state their name and position beforehand, i.e., to confirm their identity and role in the ISMS. This is to ensure that you are interviewing the relevant personnel and that they are authorized to provide information and evidence for the audit.
• You will ask for a 360-degree view of the room where the audit is being carried out, i.e., to verify the physical and environmental security of the audit location. This is to ensure that there are no unauthorized persons or devices in the vicinity that could compromise the confidentiality, integrity, or availability of the information being audited.

The other issues are not relevant or appropriate for a third-party virtual audit, because:

• You will ask to see the ID card of the person that is on the screen, i.e., to verify their identity. This is not necessary if you have already asked them to state their name and position beforehand, and if you have access to the auditee’s organizational chart or staff directory. Asking to see the ID card could also be seen as intrusive or disrespectful by the auditee.
• You will take photos of every person you interview, i.e., to document the audit process. This is not advisable as it could violate the privacy or consent of the auditee and the interviewees. Taking photos could also be seen as unprofessional or suspicious by the auditee. You should rely on the audit records and evidence provided by the auditee and the audit tool instead.
• You will not record any part of the audit, unless permitted, i.e., to respect the auditee’s preferences and rights. This is not a valid issue to inform the auditee about, as you should always record the audit for quality assurance and verification purposes. Recording the audit is also a requirement of the ISO/IEC 27001 standard and the certification body. You should inform the auditee that you will record the audit and obtain their consent before the audit begins.
• You expect the auditee to have assessed all risks associated with online activities, i.e., to ensure the security of the audit process. This is not an issue to inform the auditee about, as it is part of the auditee’s responsibility and obligation to have a risk assessment and treatment process for their ISMS. You should assess the auditee’s risk management practices and controls during the audit, not before it.

References:

1: ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) Course by CQI and IRCA Certified Training 1 2: ISO/IEC 27001 Lead Auditor Training Course by PECB 2

The conclusion in the audit report that is not required by the certification body when deciding to grant certification is that the organisation fully complies with all legal and other requirements applicable to the ISMS. This is because the certification body does not have the authority or the responsibility to verify the legal compliance of the organisation, as this is outside the scope of ISO/IEC 27001:2022. The certification body only evaluates the conformity of the organisation’s ISMS with the requirements of the standard, which include the establishment of a process to identify and evaluate the legal and other requirements that are relevant to the ISMS. The organisation is responsible for ensuring its own legal compliance and for providing evidence of such compliance to the certification body if requested. References: = ISO/IEC 27001:2022, clause 6.1.3; ISO/IEC 27006:2022, clause 9.2.2.4; PECB Candidate Handbook ISO 27001 Lead Auditor, page 29.

As an employee, you should do the following when you see a visitor roaming around without visitor’s ID, except saying “hi” and offering coffee. Saying “hi” and offering coffee is not an appropriate action, as it may imply that you are welcoming or endorsing the visitor without verifying their identity or purpose. This may also give the visitor an opportunity to gain your trust or exploit your kindness. Calling the receptionist and informing about the visitor is an appropriate action, as it alerts the responsible staff to handle the situation and ensure that the visitor is authorized and registered. Greeting and asking him what is his business is an appropriate action, as it shows your concern and curiosity about the visitor’s presence and intention. Escorting him to his destination is an appropriate action, as it prevents the visitor from wandering around unattended and accessing unauthorized areas or information. References: : CQI & IRCA ISO 27001:2022 Lead Auditor Course Handbook, page 42. : [ISO/IEC 27001 LEAD AUDITOR - PECB], page 15.

The main purpose of a Stage 1 third-party audit is to determine readiness for a Stage 2 audit. A Stage 1 audit is a preliminary assessment that evaluates the organization’s ISMS documentation, scope, context, and objectives, and identifies any major gaps or nonconformities that need to be addressed before the Stage 2 audit. A Stage 1 audit does not introduce the audit team to the client, as this is done during the audit planning phase. A Stage 1 audit does not check for legal compliance by the organization, as this is done during the Stage 2 audit. A Stage 1 audit does not prepare an independent audit report, as this is done after the Stage 2 audit. References: : CQI & IRCA ISO 27001:2022 Lead Auditor Course Handbook, page 70. : ISO/IEC 27001 LEAD AUDITOR - PECB, page 23.

According to ISO/IEC 27001 standards, if the auditee decides to accept the risk instead of implementing corrective actions for a nonconformity, this decision should be justified and documented. Documenting such decisions is essential for maintaining the integrity of the ISMS and for demonstrating that the decision was made based on informed judgment.

References: ISO/IEC 27001:2013, Clause 6.1 (Actions to address risks and opportunities)

According to ISO/IEC 27001:2022 clause 8.1, the organization must plan, implement and control the processes needed to meet the information security requirements, and to implement the actions determined in clause 6.1. The organization must also ensure that the outsourced processes are controlled or influenced. According to control A.5.24, the organization must establish and maintain an information security incident management process that includes reporting information security events and weaknesses. Therefore, the use of lower grade machines for the secure disposal of confidential documents and media could pose a significant information security risk and a potential breach of contract with the clients. The auditor should respond to this information by:

• A. Advising the individual managing the audit programme of any recommendation by you to conduct a further audit prior to certification. This is in accordance with ISO/IEC 27006:2022 clause 7.4.3, which states that the audit team leader shall report to the certification body any situation that may significantly affect the audit conclusions or the certification decision, and propose any necessary changes to the audit plan.
• C. Considering the need for a subsequent audit within 4 weeks based on the additional information that has come to light. This is in accordance with ISO/IEC 27006:2022 clause 7.5.2, which states that the audit team leader shall review the audit findings and any other appropriate information collected during the audit to determine the audit conclusions, and to identify any need for a subsequent audit.
• G. Verifying with the auditee that lower grade machines are used in certain circumstances. This is in accordance with ISO/IEC 27006:2022 clause 7.4.2, which states that the audit team leader shall ensure that the audit is conducted in accordance with the audit plan, and that any changes to the plan are agreed upon and documented.

The other options are not appropriate responses, as they either ignore the information, exceed the scope of the audit, or prematurely raise a nonconformity without sufficient evidence. For example:

• B. Cancelling the production of the audit report and instead reviewing the organization’s contracts with its clients to determine whether they have permitted the use of lower grade machines. This is not a suitable response, as it would delay the audit process and the certification decision, and it would involve reviewing documents that are outside the scope of the ISMS audit. The auditor should focus on verifying the information security risk assessment and treatment process, and the information security incident management process, as they relate to the use of lower grade machines.
• D. Doing nothing. All audits are based on a sample and the sample you took did not include a planned review of the lower grade machines. This is not a suitable response, as it would disregard a significant information security risk and a potential nonconformity that could affect the audit conclusions and the certification decision. The auditor should follow up on the information provided by the employee and verify its validity and impact.
• E. Extending the certification audit duration to create additional time to audit the use of the lower grade machines. This is not a suitable response, as it would disrupt the audit schedule and the availability of the audit team and the auditee. The auditor should report the situation to the certification body and propose any necessary changes to the audit plan, such as conducting a subsequent audit.
• F. Raising a nonconformity against 8.1 Operational Planning and Control as the organization has not been open about its processes. This is not a suitable response, as it would be based on a single source of information that has not been verified or corroborated. The auditor should collect sufficient and appropriate audit evidence to support any nonconformity, and should also consider the root cause and the severity of the nonconformity.

References:

• ISO/IEC 27001:2022, clauses 8.1 and Annex A control A.5.24
• ISO/IEC 27006:2022, clauses 7.4.2, 7.4.3, and 7.5.2
• [PECB Candidate Handbook ISO/IEC 27001 Lead Auditor], pages 18-19, 23-24
• A Step-by-Step Guide to Conducting an ISO 27001 Internal Audit
• ISO 27001 – Annex A.16: Information Security Incident Management

The AES (Advanced Encryption Standard) method is a symmetric-key algorithm, meaning the same key is used for both encrypting and decrypting data1. This type of control is considered preventive because it is implemented to prevent unauthorized access to confidential information by ensuring that the data is unreadable to anyone who does not have the key. References: = The explanation is based on the general understanding of encryption as a security control within the field of information security, particularly as it pertains to the ISO/IEC 27001 standard for information security management systems (ISMS), which includes encryption as a preventive control measure.

The three options for findings that are justified in the scenario are:

•Nonconformity (NC) - The information for the acceptance of residual information security risks should be updated after the risk treatment is implemented. Clause 6.1.3.f

•Nonconformity (NC) - The IT security manager should be aware of and understand his authority and area of responsibility. Clause 7.3

•Nonconformity (NC) - The risk treatment plan No. 123 should be approved by the risk owner, the Facility Manager in this case. Clause 6.1.3.f

According to ISO/IEC 27001:2022, clause 6.1.3.f, the organisation must retain documented information that includes the information for the acceptance of residual information security risks, and the approval of the risk treatment plan by the risk owner1. Therefore, option A and G are justified as nonconformities, because the organisation failed to update the information for the acceptance of residual risks, and the risk treatment plan was approved by the IT security manager, who is not the risk owner.

According to ISO/IEC 27001:2022, clause 7.3, the organisation must ensure that the persons assigned to perform the roles and responsibilities for the ISMS are competent, and are aware of the consequences of not conforming to the ISMS requirements2. Therefore, option E is justified as a nonconformity, because the IT security manager, who is responsible for the information security risk management process, was not aware of his authority and area of responsibility.

The other options are not justified as findings, because they are either irrelevant or incorrect. For example:

•Option B is irrelevant, because it is not related to the information security risk treatment plan No. 123, which is the focus of the audit.

•Option C is incorrect, because it is not an opportunity for improvement, but rather a benefit of the risk treatment plan No. 123, which is already implemented.

•Option D is incorrect, because it is not a nonconformity, but rather a requirement for the organisation to provide the resources needed for the ISMS, which is not the same as the resources needed for the risk treatment plan No. 123.

•Option F is incorrect, because it is not a nonconformity, but rather a requirement for the organisation to provide the resources needed for the continual improvement of the ISMS, which is not the same as the resources needed for the risk treatment plan No. 123.

•Option H is irrelevant, because it is not a finding, but rather a good practice, which is not the objective of the audit.

References: 1: ISO/IEC 27001:2022, 6.1.3.f; 2: ISO/IEC 27001:2022, 7.3; : ISO/IEC 27001:2022; : ISO/IEC 27001:2022

Phishing is a type of information security incident that falls under the category of cracker/hacker attacks. Phishing is a form of fraud that uses deceptive emails or other messages to trick recipients into revealing sensitive information, such as passwords, credit card numbers, bank account details, etc. Phishing emails often impersonate legitimate organizations or individuals and create a sense of urgency or curiosity to lure the victims into clicking on malicious links, opening malicious attachments or providing personal information. Phishing is a common and serious threat to information security, as it can lead to identity theft, financial loss, data breach, malware infection or other damages. ISO/IEC 27001:2022 requires the organization to implement awareness and training programs to make users aware of the risks of social engineering attacks, such as phishing, and how to avoid them (see clause A.7.2.2). References: CQI & IRCA Certified ISO/IEC 27001:2022 Lead Auditor Training Course, ISO/IEC 27001:2022 Information technology — Security techniques — Information security management systems — Requirements, What is Phishing?

The correct option is D. There is a nonconformity (NC). The Service Manager does not comply with the software security management procedure. (Relevant to clause 8.1, control A.8.30). The IT Manager should have approved the test results according to the software security management procedure, not the Service Manager. The Service Manager’s decision to accept the failed security tests also violates the “security-by-design” and “security-by-default” principles that the organization adopted. The other options are either incorrect or irrelevant. The organization and developer did perform acceptance tests, but they failed (B, C). The Service Manager’s decision to continue the service does not justify the nonconformity (A). References: 1: ISO/IEC 27001:2022, Information technology — Security techniques — Information security management systems — Requirements, Clause 8.1 \n2: PECB Certified ISO/IEC 27001 Lead Auditor Exam Preparation Guide, Domain 5: Conducting an ISO/IEC 27001 audit

• B. This clause requires the organisation to determine the interested parties that are relevant to the ISMS, and the requirements of these interested parties12. This clause is relevant to the verification of the scope of the ISMS because it helps the organisation to identify the stakeholders that have an influence or an interest in the information security of the organisation, such as customers, suppliers, regulators, employees, etc. The organisation should also consider the needs and expectations of these interested parties when defining the scope of the ISMS, and ensure that they are met and communicated.
• E. This clause requires the organisation to establish an information security policy that provides the framework for setting the information security objectives and guiding the information security activities13. This clause is relevant to the verification of the scope of the ISMS because it helps the organisation to define the direction and principles of the ISMS, and to align them with the strategic goals and context of the organisation. The information security policy should also be consistent with the scope of the ISMS, and should be communicated and understood within the organisation and by relevant interested parties.
• F. This clause requires the organisation to determine the internal and external issues that are relevant to the purpose and the context of the organisation, and that affect its ability to achieve the intended outcomes of the ISMS14. This clause is relevant to the verification of the scope of the ISMS because it helps the organisation to understand the factors and conditions that influence the information security of the organisation, such as the legal, technological, social, economic, environmental, etc. The organisation should also monitor and review these issues, and consider them when defining the scope of the ISMS.
• H. This clause requires the organisation to determine the boundaries and applicability of the ISMS to establish its scope15. This clause is relevant to the verification of the scope of the ISMS because it helps the organisation to describe the information and processes that are included in the ISMS, and to document the scope in a clear and concise manner. The organisation should also consider the issues, requirements, and interfaces identified in clauses 4.1, 4.2, and 4.3 when determining the scope of the ISMS, and ensure that the scope is appropriate to the nature and scale of the organisation.

References:

1: PECB Candidate Handbook - ISO 27001 Lead Auditor, page 17 2: ISO/IEC 27001:2022 - Information technology — Security techniques — Information security management systems — Requirements, clause 4.2 3: ISO/IEC 27001:2022 - Information technology — Security techniques — Information security management systems — Requirements, clause 5.2 4: ISO/IEC 27001:2022 - Information technology — Security techniques — Information security management systems — Requirements, clause 4.1 5: ISO/IEC 27001:2022 - Information technology — Security techniques — Information security management systems — Requirements, clause 4.3

The use of clear text passwords for authentication in FTP is a vulnerability because it is a weakness that can be exploited by threat actors. Clear text passwords can be intercepted easily by network sniffers or through man-in-the-middle attacks, making them a significant security risk1. References: = This explanation is consistent with the understanding of vulnerabilities within the field of information security, particularly as it relates to network protocols like FTP and their associated risks

Yes, outsourcing the internal audit function can positively impact the internal audit process by increasing its independence and impartiality. This helps ensure that the internal audits are conducted without any bias or influence from the company’s internal management.

According to ISO 19011:2018, which provides guidelines for auditing management systems, an audit programme is a set of one or more audits planned for a specific time frame and directed towards a specific purpose1. The individual(s) managing the audit programme are responsible for establishing, implementing and maintaining the audit programme in accordance with the organization’s policies and objectives1. This includes defining the extent of the audit programme based on strategic direction, risks and opportunities; establishing the audit programme by defining its objectives, scope and criteria; determining the resources necessary for the audit programme; selecting competent auditors and assigning them to appropriate audits; defining the objectives, scope and criteria for each individual audit; defining the plan of each individual audit; retaining documented information of the audit results; reviewing and improving the performance of the audit programme1. Therefore, these six actions are part of the responsibilities of the individual(s) managing the audit programme. The other option, communicating with the auditee during the audit, is not a responsibility of the individual(s) managing the audit programme, but rather a responsibility of the audit team leader1. References: ISO 19011:2018 - Guidelines for auditing management systems

A document review is a process of examining the documented information related to the management system before the on-site audit activities. The purpose of a document review is to: 12

• Determine the conformity of the management system, as far as documented, with audit criteria, i.e., to check whether the documents are consistent, complete, and compliant with the requirements of ISO/IEC 27001 and any other applicable standards or regulations.
• Gather information to support the on-site audit activities, i.e., to identify the scope, objectives, processes, controls, risks, and opportunities of the management system, and to plan the audit methods, techniques, and resources accordingly.

The other statements are not accurate, because:

• A document review does not reveal or decide about the conformity or nonconformity of the management system as a whole, but only of the documented information. The conformity or nonconformity of the management system is determined by the on-site audit activities, which include interviews, observations, and tests12
• A document review does not gather evidence or findings to support the audit report or process, but information to support the on-site audit activities. The evidence or findings are collected during the on-site audit activities, which are then documented and reported12
• A document review does not detect any nonconformity of the management system, if documented, but determines the conformity of the documented information. The nonconformity of the management system is detected by the on-site audit activities, which evaluate the performance and effectiveness of the management system12
• A document review does not identify information to support the audit plan, but gathers information to support the on-site audit activities. The audit plan is prepared before the document review, based on the audit scope, objectives, criteria, and program. The document review is part of the audit plan implementation12

References:

1: ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) Course by CQI and IRCA Certified Training 1 2: ISO/IEC 27001 Lead Auditor Training Course by PECB 2

The best action to take in this scenario is to determine whether any additional effective arrangements are in place to verify individual access to secure areas, such as CCTV. This action is consistent with the audit principle of evidence-based approach, which requires the auditor to obtain sufficient and appropriate audit evidence to support the audit findings and conclusions1. By verifying the existence and effectiveness of other security controls, the auditor can assess the extent and impact of the nonconformity observed, and determine the appropriate audit finding and recommendation.

The other options are not the best actions to take in this scenario, because they are either premature or inappropriate. For example:

•Option A is inappropriate, because it is not the auditor’s role to suggest specific solutions or improvements to the auditee, but rather to report the audit findings and recommendations based on the audit criteria and objectives2. A large sign in reception may not be an effective or feasible solution to address the issue of tailgating, and it may not reflect the root cause of the problem.

•Option C is premature, because it assumes that the control A.7.1 ‘security perimeters’ is not adequately implemented, without verifying the existence and effectiveness of other security controls that may compensate for the observed nonconformity. The auditor should not jump to conclusions based on a single observation, but rather gather sufficient and appropriate audit evidence to support the audit finding3.

•Option D is premature, because it assumes that the control A.7.6 ‘working in secure areas’ is not adequately implemented, without verifying the existence and effectiveness of other security controls that may compensate for the observed nonconformity. The auditor should not jump to conclusions based on a single observation, but rather gather sufficient and appropriate audit evidence to support the audit finding3.

•Option E is inappropriate, because it is not related to the observed nonconformity, which is about the access control to secure areas, not the information security requirements agreed upon with the supplier. The auditor should not raise a nonconformity based on irrelevant or incorrect audit criteria4.

•Option F is inappropriate, because it is not the auditor’s role to suggest specific solutions or improvements to the auditee, but rather to report the audit findings and recommendations based on the audit criteria and objectives2. Requiring contractors to be accompanied at all times when accessing secure facilities may not be an effective or feasible solution to address the issue of tailgating, and it may not reflect the root cause of the problem.

References: 1: ISO 19011:2018, 5.2; 2: ISO 19011:2018, 6.6; 3: ISO 19011:2018, 6.2; 4: ISO 19011:2018, 6.3; : ISO 19011:2018; : ISO 19011:2018; : ISO 19011:2018; : ISO 19011:2018

Yes, this action is acceptable. The internal audits being outsourced ensure independence and objectivity and allow the audit function to serve its advisory role effectively, in line with ISO/IEC 27001 requirements. The independence enhances the credibility and reliability of the audit results.

Lawsy's lack of specific procedures for the use of laptops outside the workplace, despite allowing such use, represents a nonconformity. ISO/IEC 27001 requires that security controls and management processes be clearly defined, documented, and implemented. Relying solely on employees' common knowledge does not fulfill the standard's requirements for managing information security risks associated with mobile and teleworking.

References: ISO/IEC 27001:2013, Clause A.6.2 (Mobile device and teleworking management)

The stages of information are creation, distribution, use, maintenance, and disposition. These are the phases that information goes through during its lifecycle, from the moment it is generated to the moment it is destroyed or archived. Each stage of information has different security requirements and risks, and should be managed accordingly. Creation, evolution, maintenance, use, and disposition are not the correct stages of information, as evolution is not a distinct stage, but a process that can occur in any stage. Creation, use, disposition, maintenance, and evolution are not the correct stages of information, as they are not in the right order. Creation, distribution, maintenance, disposition, and use are not the correct stages of information, as they are not in the right order. References: : CQI & IRCA ISO 27001:2022 Lead Auditor Course Handbook, page 32. : [ISO/IEC 27001 LEAD AUDITOR - PECB], page 12.

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According to ISO 27001:2022, the standard for information security management systems (ISMS), the correct sequence for the information security risk assessment process is as follows:

• Establish information security criteria
• Identify the information security risks
• Analyse the information security risks
• Evaluate the information security risks

The first step is to establish the information security criteria, which include the risk assessment methodology, the risk acceptance criteria, and the risk evaluation criteria. These criteria define how the organization will perform the risk assessment, what level of risk is acceptable, and how the risks will be compared and prioritized.

The second step is to identify the information security risks, which involve identifying the assets, threats, vulnerabilities, and existing controls that are relevant to the ISMS. The organization should also identify the potential consequences and likelihood of each risk scenario.

The third step is to analyse the information security risks, which involve estimating the level of risk for each risk scenario based on the criteria established in the first step. The organization should also consider the sources of uncertainty and the confidence level of the risk estimation.

The fourth step is to evaluate the information security risks, which involve comparing the estimated risk levels with the risk acceptance criteria and determining whether the risks are acceptable or need treatment. The organization should also prioritize the risks based on the risk evaluation criteria and the objectives of the ISMS.

References: ISO 27001:2022 Clause 6.1.2 Information security risk assessment, ISO 27001 Risk Assessment & Risk Treatment: The Complete Guide - Advisera, ISO 27001 Risk Assessment: 7 Step Guide - IT Governance UK Blog

Information security is a matter of building and maintaining trust. Trust is the confidence that information and information processing facilities are protected from unauthorized or malicious actions that could compromise their confidentiality, integrity or availability. Trust is essential for establishing and maintaining relationships with customers, partners, suppliers, employees and other stakeholders who rely on the organization’s information and services. Trust is also a key factor for achieving compliance with legal, regulatory and contractual obligations, as well as meeting the organization’s own information security objectives and policies. ISO/IEC 27001:2022 defines information security as “preservation of confidentiality, integrity and availability of information” (see clause 3.28) and states that “the purpose of an information security management system is to provide a framework for managing activities that influence the trustworthiness of information” (see Introduction). References: CQI & IRCA Certified ISO/IEC 27001:2022 Lead Auditor Training Course, ISO/IEC 27001:2022 Information technology — Security techniques — Information security management systems — Requirements, What is Trust?

According to the PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, the audit reports should be produced by the audit team leader with input from the audit team, as they are responsible for collecting and analysing the audit evidence1. The audit reports should also include or refer to the audit plan, as it provides the basis for the audit objectives, scope, criteria, and methodology2. Furthermore, the audit reports should be produced within an agreed timescale, as it is part of the audit programme management and ensures timely communication of the audit results3. Additionally, the audit reports should always be reviewed by the client, dated, and signed as ‘accepted’, as it confirms the audit completion and the formal agreement on the audit findings and conclusions4.

The other statements are false because:

• Audit reports should not be sent to the organisation’s top management first because their contents could be embarrassing, as this would compromise the audit impartiality and confidentiality5. Audit reports should be distributed according to the audit programme procedures and the audit plan.
• Audit reports should not be assumed suitable for general circulation unless they are specifically marked confidential, as this would violate the audit confidentiality and the protection of personal information. Audit reports should be treated as confidential documents and only shared with the authorised parties.
• Audit reports should not only evidence nonconformity, as this would limit the audit scope and value. Audit reports should also evidence conformity, improvement opportunities, good practices, and audit observations.
• Audit reports that are no longer required should not be destroyed as part of the organisation’s general waste, as this would pose a risk to the audit confidentiality and the information security. Audit reports should be retained, disposed, or destroyed according to the audit programme procedures and the applicable legal requirements.

References: 1: PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 32, section 4.4.32: PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 33, section 4.4.43: PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 31, section 4.4.14: PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 34, section 4.4.55: PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 24, section 4.3.1. : PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 33, section 4.4.4. : PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 24, section 4.3.1. : PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 33, section 4.4.4. : PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 32, section 4.4.3. : PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 33, section 4.4.4. : PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 24, section 4.3.1. : PECB Candidate Handbook for ISO/IEC 27001 Lead Auditor, page 34, section 4.4.5.

Sinvestment should correct the identified issue related to the lack of documentation on information security training and awareness before the stage 2 audit. Addressing this gap promptly ensures that the ISMS is fully compliant and effective when assessed in the subsequent audit stage.

References: ISO/IEC 27001:2013, Clause 7.2 (Competence)

Detection risk refers to the risk that the auditor will not detect a material misstatement or significant issue within the organization's ISMS. In this case, the auditor's inability to identify Company A's insecure network architecture is a detection risk.

References: ISO 19011:2018, Guidelines for auditing management systems

An audit finding is the result of the evaluation of the collected audit evidence against audit criteria.

The scenario described is a classic example of a phishing attack, which is a type of social engineering threat where attackers masquerade as a trustworthy entity in an electronic communication. The goal is to trick individuals into providing sensitive information. This represents an unauthorized action type of threat because it involves an attacker attempting to gain unauthorized access to personal information. References: = This understanding of phishing as a threat is consistent with the principles of information security management systems and is supported by resources that describe phishing attacks and their prevention

The correct response is A, because grading criteria provide a common basis for the evaluation of nonconformities across the organization. Grading criteria are the rules or standards that define the severity or impact of nonconformities, and help to determine the appropriate corrective actions and follow-up activities. Grading criteria are important for several reasons, such as:

• They ensure consistency and objectivity in the assessment and reporting of nonconformities, and avoid subjective or arbitrary judgments.
• They facilitate the communication and understanding of nonconformities among the auditors, the auditees, and the audit clients, and enable the comparison and benchmarking of nonconformities across different processes, functions, or locations.
• They support the prioritization and allocation of resources for the resolution of nonconformities, and the monitoring and measurement of the effectiveness of the corrective actions.
• They demonstrate the commitment and accountability of the organization to the continual improvement of the ISMS, and the compliance with the ISMS requirements and expectations.

References:

• ISO/IEC 27001:2022, Information technology — Security techniques — Information security management systems — Requirements1
• PECB Candidate Handbook ISO/IEC 27001 Lead Auditor2
• ISO 27001:2022 Lead Auditor - PECB3
• ISO 27001:2022 certified ISMS lead auditor - Jisc4
• ISO/IEC 27001:2022 Lead Auditor Transition Training Course5
• ISO 27001 - Information Security Lead Auditor Course - PwC Training Academy
• ISO 19011:2022, Guidelines for auditing management systems

The possible matches of the characteristics to the descriptions are:

• Tenacious: Persistent and focused on objectives
• Ethical: Fair, truthful, sincere, honest, discreet
• Diplomatic: Tactful in dealing with individuals
• Observant: Actively observing surroundings/activities
• Perceptive: Aware of and able to understand situations
• Open to improvement: Willing to learn from situations

Actively observing surroundings/activities = Observant

Fair, truthful, sincere, honest, discreet = Ethical

Persistent and focused on objectives = Tenacious

Willing to learn from situations = Open to improvement

Tactful in dealing with individuals = Diplomatic

Aware of and able to understand situations = Perceptive

These are the auditor’s characteristics and their descriptions as defined by ISO 19011:2022, Clause 7.2.21. The auditor’s personal behaviour is essential for building trust and confidence with the auditee and for ensuring the credibility and effectiveness of the audit12. References: 1: ISO 19011:2022, Guidelines for auditing management systems, Clause 7.2.2 \n2: PECB Certified ISO/IEC 27001 Lead Auditor Exam Preparation Guide, Domain 3: Fundamental audit concepts and principles

One of the advantages of having accredited certification of ISMS to ISO/IEC 27001:2022 is that it demonstrates the recognition of the credibility of the certification process. Accredited certification means that the certification body has been assessed and approved by an accreditation body, which ensures that the certification body operates according to international standards and follows impartiality, competence and consistency principles. Accredited certification also enhances the confidence of the organisation’s customers, partners, regulators and other interested parties in the organisation’s information security performance and compliance. References: = ISO/IEC 27001:2022, clause 0.2; [PECB Candidate Handbook ISO 27001 Lead Auditor], page 6; Key Benefits of ISO 27001 Certification - IT Governance.

The auditor should consider "audit risks" when determining the "audit objectives." Understanding the risks associated with the audit helps define the objectives clearly, ensuring that the audit focuses on the most significant areas of concern, aligns with the audit scope, and adequately addresses the risks identified.

References: ISO 19011:2018, Guidelines for auditing management systems

According to ISO 19011:2018, which provides guidelines for auditing management systems, clause 6.6 requires the audit team leader to conduct a closing meeting with the auditee’s representatives at the end of the audit to present the audit conclusions and any findings1. The closing meeting should also provide an opportunity for the auditee to ask questions, clarify issues, acknowledge the findings, and comment on the audit process1. Therefore, when preparing for the closing meeting, an ISMS auditor should consider the following actions:

• I will advise the auditee that the purpose of the closing meeting is for the audit team to communicate our findings. It is not an opportunity for the auditee to challenge these: This action is appropriate because it reflects the fact that the auditor has followed a systematic and consistent approach to collecting and evaluating audit evidence and reaching audit conclusions. The auditor should advise the auditee that the purpose of the closing meeting is for the audit team to communicate their findings, which are based on objective evidence and professional judgement. The auditor should also explain that it is not an opportunity for the auditee to challenge these findings, as they have already been discussed and confirmed during the audit. However, the auditor should also invite the auditee to ask questions, clarify issues, acknowledge the findings, and comment on the audit process1.
• I will schedule a closing meeting with the auditee’s representatives at which the audit conclusions will be presented: This action is appropriate because it reflects the fact that the auditor has followed a planned and agreed audit programme and schedule. The auditor should schedule a closing meeting with the auditee’s representatives at which the audit conclusions will be presented, in accordance with clause 6.6 of ISO 19011:20181. The auditor should also ensure that the closing meeting is attended by those responsible for managing or implementing the ISMS, as well as any other relevant parties1.
• I will discuss any follow-up required with my audit team: This action is appropriate because it reflects the fact that the auditor has followed a risk-based approach to determining and reporting any follow-up actions required by the auditee or the certification body. The auditor should discuss any follow-up required with their audit team, such as verifying corrective actions for nonconformities or conducting a subsequent audit1. The auditor should also document any follow-up actions in the audit report1.
• I will review and, as appropriate, approve my teams audit conclusions: This action is appropriate because it reflects the fact that the auditor has followed a rigorous and professional process to reaching and reporting audit conclusions. The auditor should review and, as appropriate, approve their teams audit conclusions, which are based on objective evidence and professional judgement. The auditor should also ensure that their teams audit conclusions are consistent with the audit objectives and scope, and reflect the overall performance and conformity of the ISMS1.

8.1 Information stored on, processed by, or accessible via user endpoint devices shall be protected = Technological control 7.8 Equipment shall be sited securely and protected = Physical control 5.2 Information security roles and responsibilities shall be defined and allocated according to the organisation’s needs = Organisational control 6.7 Security measures shall be implemented when personnel are working remotely to protect information processed, processed, or stored outside the organisation’s premises = People control

Explanation: According to the web search results from my predefined tool, ISO 27001:2022 has restructured and consolidated the Annex A controls into four categories: organisational, people, physical, and technological12. These categories reflect the different aspects and dimensions of information security, and are aligned with the cybersecurity concepts of identify, protect, detect, respond, and recover3. The controls in each category are as follows4:

• Organisational controls: These are controls that relate to the governance, management, and coordination of information security activities within the organisation. They include controls such as information security policies, roles and responsibilities, risk assessment and treatment, performance evaluation, and improvement.
• People controls: These are controls that relate to the behaviour, awareness, and competence of the people involved in information security, both within and outside the organisation. They include controls such as human resource security, training and awareness, access control, incident management, and business continuity.
• Physical controls: These are controls that relate to the protection of physical assets and environments that store, process, or transmit information. They include controls such as physical security, environmental security, equipment security, and media security.
• Technological controls: These are controls that relate to the use of technology to implement, monitor, and maintain information security. They include controls such as cryptography, network security, system security, application security, and threat intelligence.

Based on these categories, the controls listed in the question can be matched as follows:

• 8.1 Information stored on, processed by, or accessible via user endpoint devices shall be protected: This is a technological control, as it involves the use of technology to protect information on devices such as laptops, smartphones, tablets, etc. It may include measures such as encryption, authentication, antivirus, firewall, etc.
• 7.8 Equipment shall be sited securely and protected: This is a physical control, as it involves the protection of physical assets and environments that store, process, or transmit information. It may include measures such as locks, alarms, CCTV, fire suppression, etc.
• 5.2 Information security roles and responsibilities shall be defined and allocated according to the organisation’s needs: This is an organisational control, as it involves the governance, management, and coordination of information security activities within the organisation. It may include measures such as defining the authority and accountability of information security personnel, establishing reporting lines and communication channels, assigning tasks and duties, etc.
• 6.7 Security measures shall be implemented when personnel are working remotely to protect information processed, processed, or stored outside the organisation’s premises: This is a people control, as it involves the behaviour, awareness, and competence of the people involved in information security, both within and outside the organisation. It may include measures such as providing guidance and training on remote working, enforcing policies and procedures, monitoring and auditing remote activities, etc.

References: = 1: A Breakdown of ISO 27001:2022 Annex A Controls - BARR Advisory42: ISO 27001:2022 Annex A Controls - What’s New? | ISMS.Online13: How many controls are there in ISO 27001:2022? - Strike Graph34: ISO/IEC 27001:2022 Information technology — Security techniques — Information security management systems — Requirements, Annex A.

The words that best complete the sentence are assess and recommendation. The sentence would read as follows:

“An audit plan is a statement of the intent of the audit team to assess all areas of the company with a view to determining a recommendation for certification approval.”

Explanation: According to the web search results from my predefined tool, a third-party audit plan is a document that describes the scope, objectives, criteria, and methodology of an external audit conducted by an independent certification body to verify the conformity of an organization’s ISMS with the ISO 27001 standard12. The audit plan also includes the audit schedule, the audit team, the audit locations, and the audit deliverables23. One of the main deliverables of a third-party audit is the audit report, which summarizes the audit findings, the audit conclusions, and the audit recommendation34. The audit recommendation is the opinion of the audit team on whether the organization’s ISMS meets the certification requirements and whether the certification should be granted, maintained, suspended, or withdrawn45.

Therefore, the purpose of the audit plan is to state the intention of the audit team to assess all areas of the company, meaning to evaluate the performance and effectiveness of the ISMS, and to determine a recommendation for certification approval, meaning to provide a judgment on the certification status of the ISMS. The other words in the options, such as verdict, permit, report, inspect, and question, do not accurately reflect the meaning of the audit plan. A verdict is a formal decision made by a judge or a jury, not by an audit team. A permit is a legal authorization to do something, not a certification of conformity. A report is a document that presents the audit results, not the audit intention. An inspection is a visual examination of something, not a comprehensive assessment of an ISMS. A question is a request for information, not a determination of a recommendation.

In the context of a third-party certification audit, it is very important to have effective communication between the audit team and the auditee. The formal communication channels, such as the names and contact details of the audit team members, the auditee representatives, the audit client and any other relevant parties, can be established during the opening meeting. This helps to ensure that the audit objectives, scope, criteria, methods, schedule and any other arrangements are clearly understood and agreed by all parties. It also facilitates the exchange of information, feedback, requests, concerns and complaints during the audit process. References: = ISO 19011:2022, clause 6.4.2; PECB Candidate Handbook ISO 27001 Lead Auditor, page 25.

The technical expert can communicate their audit findings to the auditee only through one of the audit team members. This ensures that communications remain coordinated and that the audit team maintains control over the audit process.

References: ISO 19011:2018, Guidelines for auditing management systems

According to ISO 19011:2018, which provides guidelines for auditing management systems, an auditor conducting a certification audit should prepare for an audit by reviewing relevant information about the auditee’s context and processes1. This may include reviewing documented information related to the audited management system (such as policies, procedures, manuals), previous audit reports and records (such as findings, nonconformities, corrective actions), relevant legal and regulatory requirements (such as laws, standards), relevant risks and opportunities (such as internal and external issues), relevant performance indicators (such as objectives, targets), etc1. Therefore, an auditor may need work documents such as an audit plan (which defines what will be done during an audit), a sample plan (which defines how many samples will be taken from a population), and a checklist (which helps to ensure that all relevant aspects are covered during an audit)1. However, an auditor does not need work documents such as an organisation’s financial statement (which is not directly related to information security management), a career history of the IT manager (which is not relevant to assessing conformity with ISO/IEC 27001:2022), or a list of external providers (which is not necessary for planning an audit)1. References: ISO 19011:2018 - Guidelines for auditing management systems

The Plan-Do-Check-Act (PDCA) cycle is a four-step method for implementing and improving processes, products, or services. The “plan” phase involves establishing the objectives and processes necessary to deliver the desired results. This may include setting SMART goals, identifying resources, defining roles and responsibilities, conducting risk assessments, and developing plans for training, communication, and monitoring.

References:

• ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) objectives and content from Quality.org and PECB
• ISO 19011:2018 Guidelines for auditing management systems [Section 5.3.1]

Management review is a crucial component of an ISMS that helps determine opportunities for continual improvement. Through management review, an organization assesses the performance and effectiveness of its ISMS, including reviewing opportunities for improvements and the need for changes to the ISMS, including the security policy and security objectives.

References: ISO/IEC 27001:2013 Standard, Clause 9.3 (Management Review)

This statement encapsulates the relationship between threats, vulnerabilities, and assets within the context of information security. Threats are potential causes of an unwanted incident, which may result in harm to a system or organization. Vulnerabilities are weaknesses that can be exploited by threats to cause harm. Assets are valuable resources to an organization that need protection. Therefore, when threats exploit vulnerabilities, they can damage or destroy assets. References: = The explanation is based on the foundational concepts of information security as outlined in ISO/IEC 27001, which includes understanding the interplay between threats, vulnerabilities, and assets as part of an information security management system (ISMS)

The correct statement which defines the content of the scope of the ISMS is that the ISMS scope should take any information security issues that have occurred and any interested parties’ requirements into consideration. According to ISO/IEC 27001:2022, the scope of the ISMS should be determined by considering the internal and external issues, the requirements and expectations of interested parties, the interfaces and dependencies between the organisation and other parties, and the information security risks. The scope of the ISMS should also be aligned with the strategic direction of the organisation and be appropriate to its purpose and context. The scope of the ISMS should not be limited by the government’s recommendation, nor exclude external service providers, nor be based on a single department or function, unless these are justified by the risk assessment and the needs and expectations of interested parties. References: = ISO/IEC 27001:2022, clause 4.3; PECB Candidate Handbook ISO 27001 Lead Auditor, page 15; ISO 27001 scope statement | How to set the scope of your ISMS - Advisera.

The auditee is required to submit action plans that include detailed information on how every corrective action will be implemented. General statements are not sufficient; the action plans must specify the corrective actions in detail to ensure that the root causes of the nonconformities are addressed effectively.

References: ISO/IEC 27001:2013, Clause 10.1 (General) and ISO 19011:2018, Guidelines for auditing management systems.

According to ISO 27001:2013, clause 5.2, the top management of an organization must establish, implement and maintain an information security policy that is appropriate to the purpose of the organization and provides a framework for setting information security objectives. The information security policy must also include a commitment to comply with the applicable legal, regulatory and contractual requirements, as well as any other requirements that the organization subscribes to. Therefore, maintaining regulatory compliance is part of fulfilling the management system policy and ensuring its effectiveness and suitability. References:

• ISO/IEC 27001:2013, Information technology — Security techniques — Information security management systems — Requirements, clause 5.2
• PECB Candidate Handbook ISO 27001 Lead Auditor, page 10
• ISO 27001 Policy: How to write it according to ISO 27001

Qualitative evidence in an audit typically involves observations, interviews, and reviews that provide insights into the processes and compliance through subjective but informed assessments. An interview with information security personnel to validate compliance with the standard requirements is an example of qualitative evidence, where the quality and effectiveness of processes are assessed based on expert judgments rather than measurable metrics.

References: PECB ISO/IEC 27001 Lead Auditor Course Material

The two phrases that would apply to ‘check’ in the Plan-Do-Check-Act cycle for a business process are:

• C. Verifying training
• F. Auditing processes

• C. This phrase applies to ‘check’ in the PDCA cycle because it involves measuring and evaluating the effectiveness of the training activities that were implemented in the ‘do’ phase. Training is an important aspect of information security awareness, education, and competence, which are required by clause 7.2 of ISO 27001:20221. Verifying training can help the organisation to assess whether the staff have acquired the necessary knowledge, skills, and behaviour to perform their roles and responsibilities in relation to information security. Verifying training can also help the organisation to identify any gaps or weaknesses in the training program and to plan for improvement actions.
• F. This phrase applies to ‘check’ in the PDCA cycle because it involves examining and reviewing the performance and conformity of the processes that were implemented in the ‘do’ phase. Auditing is a systematic, independent, and documented process for obtaining objective evidence and evaluating it to determine the extent to which the audit criteria are fulfilled2. Auditing processes can help the organisation to verify whether the information security objectives and requirements are met, whether the information security controls are effective and efficient, and whether the information security risks are adequately managed. Auditing processes can also help the organisation to identify any nonconformities or opportunities for improvement and to plan for corrective or preventive actions.

References:

1: ISO/IEC 27001:2022 - Information technology — Security techniques — Information security management systems — Requirements, clause 7.2 2: ISO 19011:2018 - Guidelines for auditing management systems, clause 3.2

According to ISO 19011:2018, which provides guidelines for auditing management systems, a sampling plan is a method for selecting a representative subset of the audit evidence from a defined population1. A sampling plan can have several advantages for the audit, such as providing a suitable understanding of the ISMS by covering its key processes, activities, and controls; implementing the audit plan efficiently by optimizing the use of time and resources; and giving confidence in the audit results by ensuring that the sample is sufficient, reliable, and unbiased1. Therefore, these three options are examples of advantages of using a sampling plan for the audit. The other options are not advantages, but rather disadvantages or risks of using a sampling plan. For example, overruling the auditor’s instincts may lead to missing important evidence or issues that are not covered by the sampling plan; using the same plan for consecutive audits may reduce the effectiveness and validity of the audit results; and missing key issues may result from an inadequate or inappropriate sampling plan1. References: ISO 19011:2018 - Guidelines for auditing management systems

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The correct sequence of activities for the management of information security risk in accordance with the requirements of ISO/IEC 27001:2022 is as follows:

1st: Create and maintain information security risk criteria 2nd: Identify the risks that need to be considered when planning for the information security management system 3rd: Assess the potential consequences that would arise if the risk were to materialise 4th: Select appropriate risk treatment options 5th: Carry out information security risk assessments at planned intervals 6th: Consider the results of risk assessment and the status of the risk treatment plan at management review

This sequence is based on the information security risk management process described in ISO/IEC 27001:2022 clause 6.1, which includes the following activities:

• establishing and maintaining information security risk criteria;
• ensuring that repeated information security risk assessments produce consistent, valid and comparable results;
• identifying the information security risks;
• analyzing the information security risks;
• evaluating the information security risks;
• treating the information security risks;
• accepting the information security risks and the residual information security risks;
• communicating and consulting with stakeholders throughout the process;
• monitoring and reviewing the information security risks and the risk treatment plan.

References:

• ISO/IEC 27001:2022, clause 6.1
• [PECB Candidate Handbook ISO/IEC 27001 Lead Auditor], pages 14-15
• ISO 27001 Risk Management in Plain English

The PEOPLE controls are related to the human aspects of information security, such as roles and responsibilities, awareness and training, screening and contracts, and remote working. The auditor in training should review the following controls:

• Confidentiality and nondisclosure agreements (A): These are contractual obligations that bind the employees and contractors of the organisation to protect the confidentiality of the information they handle, especially the data of external clients. The auditor should check if these agreements are signed, updated, and enforced by the organisation. This control is related to clause A.7.2.1 of ISO/IEC 27001:2022.
• Information security awareness, education and training ©: These are activities that aim to enhance the knowledge, skills, and behaviour of the employees and contractors regarding information security. The auditor should check if these activities are planned, implemented, evaluated, and improved by the organisation. This control is related to clause A.7.2.2 of ISO/IEC 27001:2022.
• Remote working arrangements (D): These are policies and procedures that govern the information security aspects of working from locations other than the organisation’s premises, such as home or public places. The auditor should check if these arrangements are defined, approved, and monitored by the organisation. This control is related to clause A.6.2.1 of ISO/IEC 27001:2022.
• The conducting of verification checks on personnel (E): These are background checks that verify the identity, qualifications, and suitability of the employees and contractors who have access to sensitive information or systems. The auditor should check if these checks are conducted, documented, and reviewed by the organisation. This control is related to clause A.7.1.1 of ISO/IEC 27001:2022.

References:

• ISO/IEC 27001:2022, Information technology — Security techniques — Information security management systems — Requirements
• PECB Candidate Handbook ISO/IEC 27001 Lead Auditor, 1
• ISO 27001:2022 Lead Auditor - IECB, 2
• ISO 27001:2022 certified ISMS lead auditor - Jisc, 3
• ISO/IEC 27001:2022 Lead Auditor Transition Training Course, 4
• ISO 27001 - Information Security Lead Auditor Course - PwC Training Academy, 5

• Review is the third stage of the Plan-Do-Check-Act (PDCA) cycle, which is a four-step model for implementing and improving an information security management system (ISMS) according to ISO/IEC 27001:202212. Review involves assessing and measuring the performance of the ISMS against the established policies, objectives, and criteria12.
• Assess is the verb that describes the action of reviewing the ISMS. Assess means to evaluate, analyze, or measure something in a systematic and objective manner3. Assessing the ISMS involves collecting and verifying audit evidence, identifying strengths and weaknesses, and determining the degree of conformity or nonconformity12.
• Regular is the adjective that describes the frequency or interval of reviewing the ISMS. Regular means occurring or done at fixed or uniform intervals4. Reviewing the ISMS at regular intervals means conducting internal audits and management reviews periodically, such as annually, quarterly, or monthly, depending on the needs and risks of the organization12.
• Suitability is one of the attributes that describes the quality or outcome of reviewing the ISMS. Suitability means being appropriate or fitting for a particular purpose, person, or situation5. Reviewing the ISMS for suitability means ensuring that it is aligned with the organization’s strategic direction, business objectives, and information security requirements12.

References :=

• ISO/IEC 27001:2022 Information technology — Security techniques — Information security management systems — Requirements
• ISO/IEC 27003:2022 Information technology — Security techniques — Information security management systems — Guidance
• Assess | Definition of Assess by Merriam-Webster
• Regular | Definition of Regular by Merriam-Webster
• Suitability | Definition of Suitability by Merriam-Webster