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Below is Purpose of "Integrity", which is one of the Basic Components of Information Security
You are an ISMS audit team leader preparing to chair a closing meeting following a third-party surveillance audit. You are drafting a closing meeting agenda setting out the topics you wish to discuss with your auditee.
Which one of the following would be appropriate for inclusion?
Which one of the following options is the definition of an interested party?
Select the words that best complete the sentence below to describe a third-party audit plan.
To complete the sentence with the best word(s), click on the blank section you want to complete so that it is highlighted in red, and then click on the applicable text from the options below. Alternatively, you may drag and drop the option to the appropriate blank section.
Which one of the following options best describes the main purpose of a Stage 2 third-party audit?
To verify conformity to control 8.15 Logging of ISO/IEC 27001 Annex A, the audit team verified a sample of server logs to determine if they can be edited or deleted. Which audit procedure was used?
In regard to generating an audit finding, select the words that best complete the following sentence.
To complete the sentence with the best word(s), click on the blank section you want to complete so that it Is highlighted in red, and then click on the applicable text from the options below. Alternatively, you may drag and drop the option to the appropriate blank section.
You are performing an ISMS audit at a residential nursing home called ABC that provides healthcare services. You find all nursing home residents wear an electronic wristband for monitoring their location, heartbeat, and blood pressure always. You learned that the electronic wristband automatically uploads all data to the artificial intelligence (AI) cloud server for healthcare monitoring and analysis by healthcare staff.
To verify the scope of ISMS, you interview the management system representative (MSR) who explains that the ISMS scope covers an outsourced data center.
Select three options for the audit evidence you need to find to verify the scope of the ISMS.
You are performing an ISMS audit at a European-based residential nursing home called ABC that provides healthcare services. The next step in your audit plan is to verify the effectiveness of the continual improvement process.
During the audit, you learned most of the residents' family members (90%) receive WeCare medical devices promotion advertisements through email and SMS once a week via ABC's healthcare mobile app. All of them do not agree on the use of the collected personal data for marketing or any other purposes than nursing and medical care on the signed service agreement with ABC. They have very strong reason to believe that ABC is leaking residents' and family members' personal information to a non-relevant third party and they have filed complaints.
The Service Manager says that, after investigation, all these complaints have been treated as nonconformities. The corrective actions have been planned and implemented according to the nonconformity and corrective management procedure (Document reference ID: ISMS_L2_10.1, version 1).
You write a nonconformity which you will follow up on later. Select the words that best complete the sentence:
An audit finding is the result of the evaluation of the collected audit evidence against audit criteria. Evaluate the following potential formats of audit evidence and select the two that are acceptable.
The auditor was unable to identify that Company A hid their insecure network architecture. What type of audit risk is this?
Which two of the following are examples of audit methods that 'do not' involve human interaction?
You receive the following mail from the IT support team: Dear User,Starting next week, we will be deleting all inactive email accounts in order to create spaceshare the below details in order to continue using your account. In case of no response,
Name:
Email ID:
Password:
DOB:
Kindly contact the webmail team for any further support. Thanks for your attention.
Which of the following is the best response?
You are preparing the audit findings. Select two options that are correct.
You are performing an ISMS audit at a residential nursing home (ABC) that provides healthcare services. The next
step in your audit plan is to verify the information security of ABC's healthcare mobile app development, support,
and lifecycle process. During the audit, you learned the organization outsourced the mobile app development to a
professional software development company with CMMI Level 5, ITSM (ISO/IEC 20000-1), BCMS (ISO 22301) and
ISMS (ISO/IEC 27001) certified.
The IT Manager presented the software security management procedure and summarised the process as following:
The mobile app development shall adopt "security-by-design" and "security-by-default" principles, as a minimum.
The following security functions for personal data protection shall be available:
Access control.
Personal data encryption, i.e., Advanced Encryption Standard (AES) algorithm, key lengths: 256 bits; and
Personal data pseudonymization.
Vulnerability checked and no security backdoor
You sample the latest Mobile App Test report, details as follows:
The IT Manager explains the test results should be approved by him according to the software security management procedure. The reason why the encryption and pseudonymisation functions failed is that these functions heavily slowed down the system and service performance. An extra 150% of resources are needed to cover this. The Service Manager agreed that access control is good enough and acceptable. That's why the Service Manager signed the approval.
You are preparing the audit findings. Select the correct option.
You are an experienced audit team leader guiding an auditor in training.
Your team is currently conducting a third-party surveillance audit of an organisation that stores data on behalf of external clients. The auditor in training has been tasked with reviewing the ORGANISATIONAL controls listed in the Statement of Applicability (SoA) and implemented at the site.
Select four controls from the following that would you expect the auditor in training to review.
You are performing an ISMS audit at a residential nursing home railed ABC that provides healthcare services. The next step in your audit plan is to verify the effectiveness of the continual improvement process. During the audit, you learned most of the residents' family members (90%) receive WeCare medical device promotional advertisements through email and SMS once a week via ABC's healthcare mobile app. All of them do not agree on the use of the collected personal data (or marketing or any other purposes than nursing and medical care on the signed service agreement with ABC. They have very strong reason to believe that ABC is leaking residents' and family members' personal information to a non-relevant third party and they have filed complaints.
The Service Manager says that all these complaints have been treated as nonconformities, and the corrective actions have been planned and implemented according to the Nonconformity and Corrective management procedure. The corrective action involved stopping working with WeCare the medical device manufacturer immediately and asking them to delete all personal data received as well as sending an apology email to all residents and their family members.
You are preparing the audit findings. Select one option of the correct finding.
After completing Stage 1 and in preparation for a Stage 2 initial certification audit, the auditee informs the audit team leader that they wish to extend the audit scope to include two additional sites that have recently been acquired by the organisation.
Considering this information, what action would you expect the audit team leader to take?
Which three of the following phrases are objectives' in relation to an audit?
You are conducting an ISMS audit. The next step in your audit plan is to verify that the organisation's
information security risk treatment plan has been established and implemented properly. You decide to
interview the IT security manager.
You: Can you please explain how the organisation performs its information security risk assessment and
treatment process?
IT Security Manager: We follow the information security risk management procedure which generates a
risk treatment plan.
Narrator: You review risk treatment plan No. 123 relating to the planned installation of an electronic
(invisible) fence to improve the physical security of the nursing home. You found the risk treatment plan was
approved by IT Security Manager.
You: Who is responsible for physical security risks?
IT Security Manager: The Facility Manager is responsible for the physical security risk. The IT department helps them to monitor the alarm. The Facility Manager is authorized to approve the budget for risk treatment plan No. 123.
You: What residual information security risks exist after risk treatment plan No. 123 was implemented?
IT Security Manager: There is no information for the acceptance of residual information security risks as far as I know.
You prepare your audit findings. Select three options for findings that are justified in the scenario.
You are carrying out your first third-party ISMS surveillance audit as an audit team leader. You are presently in the auditee's data centre with another member of your audit team and the organisation's guide.
You request access to a locked room protected by a combination lock and iris scanner. In the corner of the room is a collection of hard drives piled on a desk. You ask the guide what the status of
the drives is. He tells you the drives are redundant and awaiting disposal. They should have been picked up last week, but the organisation's external provider of secure destruction services was
unable to source a driver due to staff sickness. He says this has recently become more common though he does not know why. He then presents you with a job ticket that confirms the pickup has
been rescheduled for tomorrow.
Based on the scenario above which three of the following actions would you now take?
In the context of a third-party certification audit, confidentiality is an issue in an audit programme. Select two options which correctly state the function of confidentiality in an audit
Which one of the following statements best describes the purpose of conducting a document review?
Which three of the following work documents are not required for audit planning by an auditor conducting a certification audit?
The responsibilities of a------------ include facilitating audit activities, maintaining logistics, ensuring that health and safety policies are observed, and witnessing
the audit process on behalf of the auditee.
You are an ISMS audit team leader tasked with conducting a follow-up audit at a client's data centre. Following two days on-site you conclude that of the original 12 minor and 1 major nonconformities that prompted the follow-up audit, only 1 minor nonconformity still remains outstanding.
Select four options for the actions you could take.
You are conducting a third-party surveillance audit when another member of the audit team approaches you seeking clarification. They have been asked to assess the organisation's application of control 5.7 - Threat Intelligence. They are aware that this is one of the new controls introduced in the 2022 edition of ISO/IEC 27001, and they want to make sure they audit the control correctly.
They have prepared a checklist to assist them with their audit and want you to confirm that their planned activities are aligned with the control's requirements.
Which three of the following options represent valid audit trails?
During discussions with the individual(s) managing the audit programme of a certification body, the Management System Representative of the client organisation asks for a specific auditor for the certification audit. Select two of the following options for how the individual(s) managing the audit programme should respond.
You are an experienced audit team leader guiding an auditor in training.
Your team is currently conducting a third-party surveillance audit of an organisation that stores data on behalf of external clients. The auditor in training has been tasked with reviewing the PEOPLE controls listed in the
Statement of Applicability (SoA) and implemented at the site.
Select four controls from the following that would you expect the auditor in training to review.
You are an experienced ISMS audit team leader guiding an auditor in training. You decide to test her knowledge of follow-up audits by asking her a series of questions. Here are your questions and her answers.
Which four of your questions has she answered correctly?
You are an experienced ISMS audit team leader, talking to an Auditor in training who has been assigned to your audit team. You want to ensure that they understand the importance of the Check stage of the Plan-Do-Check-Act cycle in respect of the operation of the information security management system.
You do this by asking him to select the words that best complete the sentence:
To complete the sentence with the best word(s), click on the blank section you want to complete so that it is highlighted in red, and then click on the applicable text from the options below. Alternatively, you may drag and drop the option to the appropriate blank section.
After drafting the audit conclusions, the work documents of the audit team leader were reviewed by another auditor selected by the certification body. Is this acceptable?
You are an experienced ISMS audit team leader providing guidance to an auditor in training. She asks you why it is important to have specific criteria relating to the grading of nonconformities.
Which one of the following responses is correct?
You are performing an ISMS audit at a residential nursing home that provides healthcare services and are reviewing the Software Code Management (SCM) system. You found a total of 10 user accounts on the SCM. You confirm that one of the users, Scott, resigned 9-months
ago. The SCM System Administrator confirmed Scott's last check-out of the source code was found 1 month ago. He was using one of the uthorized desktops from the local network in a secure area.
You check with the user de-registration procedure which states "Managers have to make sure of deregistration of the user account and authorisation immediately from the relevant ICT system and/or equipment after resignation approval." There was no deregistration record for user Scott.
The IT Security Manager explains that Scott still comes back to the office every month after he resigned to provide support on source code maintenance. That's why his account on SCM still exists.
You would like to investigate other areas further to collect more audit evidence. Select three options that would not be valid audit trails.
During an audit, the audit team leader reached timely conclusions based on logical reasoning and analysis. What professional behaviour was displayed by the audit team leader?
You are an experienced ISMS audit team leader providing guidance to an auditor in training.
The auditor in training appears to be confused about the interpretation of competence in ISO 27001:2022 and is seeking clarification from you that his understanding is correct. He sets out a series of mini scenarios and asks you which of these you would attribute to a lack of competence. Select four correct options.
Which one of the following conclusions in the audit report is not required by the certification body when deciding to grant certification?
Select the correct sequence for the information security risk assessment process in an ISMS.
To complete the sequence click on the blank section you want to complete so that it is highlighted in red, and then click on the applicable text from the options below. Alternatively, you may drag and drop the options to the appropriate blank
An audit team leader is planning a follow-up audit after the completion of a third-party surveillance audit earlier in the year. They have decided they will verify the nonconformities that require corrections before they move on to consider corrective actions.
Based on the descriptions below, which four of the following are corrections for nonconformities identified at the surveillance?
Which one option best describes the purpose of retaining documented information related to the Information Security Management System (ISMS) of an organisation?
The audit team leader decided to involve a technical expert as part of the audit team, so they could fill the potential gaps of the audit team members' knowledge. What should the audit team leader consider in this case?
The audit team leader prepares the audit plan for an initial certification stage 2 audit to ISO/IEC 27001:2022.
Which one of the following statements is true?
You are conducting a third-party surveillance audit when another member of the audit team approaches you seeking clarification. They have been asked to assess the organisation's application of control 5.7 - Threat Intelligence. They are aware that this is one of the new controls introduced in the 2022 edition of ISO/IEC 27001, and they want to make sure they audit the control correctly.
They have prepared a checklist to assist them with their audit and want you to confirm that their planned activities are aligned with the control's requirements.
Which three of the following options represent valid audit trails?
Scenario 7: Lawsy is a leading law firm with offices in New Jersey and New York City. It has over 50 attorneys offering sophisticated legal services to clients in business and commercial law, intellectual property, banking, and financial services. They believe they have a comfortable position in the market thanks to their commitment to implement information security best practices and remain up to date with technological developments.
Lawsy has implemented, evaluated, and conducted internal audits for an ISMS rigorously for two years now. Now, they have applied for ISO/IEC 27001 certification to ISMA, a well-known and trusted certification body.
During stage 1 audit, the audit team reviewed all the ISMS documents created during the implementation. They also reviewed and evaluated the records from management reviews and internal audits.
Lawsy submitted records of evidence that corrective actions on nonconformities were performed when necessary, so the audit team interviewed the internal auditor. The interview validated the adequacy and frequency of the internal audits by providing detailed insight into the internal audit plan and procedures.
The audit team continued with the verification of strategic documents, including the information security policy and risk evaluation criteria. During the information security policy review, the team noticed inconsistencies between the documented information describing governance framework (i.e., the information security policy) and the procedures.
Although the employees were allowed to take the laptops outside the workplace, Lawsy did not have procedures in place regarding the use of laptops in such cases. The policy only provided general information about the use of laptops. The company relied on employees' common knowledge to protect the confidentiality and integrity of information stored in the laptops. This issue was documented in the stage 1 audit report.
Upon completing stage 1 audit, the audit team leader prepared the audit plan, which addressed the audit objectives, scope, criteria, and procedures.
During stage 2 audit, the audit team interviewed the information security manager, who drafted the information security policy. He justified the Issue identified in stage 1 by stating that Lawsy conducts mandatory information security training and awareness sessions every three months.
Following the interview, the audit team examined 15 employee training records (out of 50) and concluded that Lawsy meets requirements of ISO/IEC 27001 related to training and awareness. To support this conclusion, they photocopied the examined employee training records.
Based on the scenario above, answer the following question:
Based on scenario 7, what should Lawsy do prior to the initiation of stage 2 audit?
Scenario 9: UpNet, a networking company, has been certified against ISO/IEC 27001. It provides network security, virtualization, cloud computing, network hardware, network management software, and networking technologies.
The company's recognition has increased drastically since gaining ISO/IEC 27001 certification. The certification confirmed the maturity of UpNefs operations and its compliance with a widely recognized and accepted standard.
But not everything ended after the certification. UpNet continually reviewed and enhanced its security controls and the overall effectiveness and efficiency of the ISMS by conducting internal audits. The top management was not willing to employ a full-time team of internal auditors, so they decided to outsource the internal audit function. This form of internal audits ensured independence, objectivity, and that they had an advisory role about the continual improvement of the ISMS.
Not long after the initial certification audit, the company created a new department specialized in data and storage products. They offered routers and switches optimized for data centers and software-based networking devices, such as network virtualization and network security appliances. This caused changes to the operations of the other departments already covered in the ISMS certification scope.
Therefore. UpNet initiated a risk assessment process and an internal audit. Following the internal audit result, the company confirmed the effectiveness and efficiency of the existing and new processes and controls.
The top management decided to include the new department in the certification scope since it complies with ISO/IEC 27001 requirements. UpNet announced that it is ISO/IEC 27001 certified and the certification scope encompasses the whole company.
One year after the initial certification audit, the certification body conducted another audit of UpNefs ISMS. This audit aimed to determine the UpNefs ISMS fulfillment of specified ISO/IEC 27001 requirements and ensure that the ISMS is being continually improved. The audit team confirmed that the certified ISMS continues to fulfill
the requirements of the standard. Nonetheless, the new department caused a significant impact on governing the management system. Moreover, the certification body was not informed about any changes. Thus, the UpNefs certification was suspended.
Based on the scenario above, answer the following question:
UpNet announced that the ISMS certification scope encompasses the whole company once ensuring that the new department also complies with the ISO/IEC 27001 requirements. How would you classify this situation illustrated in scenario 9?
Scenario 9: UpNet, a networking company, has been certified against ISO/IEC 27001. It provides network security, virtualization, cloud computing, network hardware, network management software, and networking technologies.
The company's recognition has increased drastically since gaining ISO/IEC 27001 certification. The certification confirmed the maturity of UpNefs operations and its compliance with a widely recognized and accepted standard.
But not everything ended after the certification. UpNet continually reviewed and enhanced its security controls and the overall effectiveness and efficiency of the ISMS by conducting internal audits. The top management was not willing to employ a full-time team of internal auditors, so they decided to outsource the internal audit function. This form of internal audits ensured independence, objectivity, and that they had an advisory role about the continual improvement of the ISMS.
Not long after the initial certification audit, the company created a new department specialized in data and storage products. They offered routers and switches optimized for data centers and software-based networking devices, such as network virtualization and network security appliances. This caused changes to the operations of the other departments already covered in the ISMS certification scope.
Therefore. UpNet initiated a risk assessment process and an internal audit. Following the internal audit result, the company confirmed the effectiveness and efficiency of the existing and new processes and controls.
The top management decided to include the new department in the certification scope since it complies with ISO/IEC 27001 requirements. UpNet announced that it is ISO/IEC 27001 certified and the certification scope encompasses the whole company.
One year after the initial certification audit, the certification body conducted another audit of UpNefs ISMS. This audit aimed to determine the UpNefs ISMS fulfillment of specified ISO/IEC 27001 requirements and ensure that the ISMS is being continually improved. The audit team confirmed that the certified ISMS continues to fulfill
the requirements of the standard. Nonetheless, the new department caused a significant impact on governing the management system. Moreover, the certification body was not informed about any changes. Thus, the UpNefs certification was suspended.
Based on the scenario above, answer the following question:
Based on scenario 9, why was UpNefs certification suspended?
-------------------------is an asset like other important business assets has value to an organization and consequently needs to be protected.
You are performing an ISMS audit at a residential nursing home that provides healthcare services. The next step in your audit
plan is to verify the information security of the business continuity management process. During the audit, you learned that
the organisation activated one of the business continuity plans (BCPs) to make sure the nursing service continued during the
recent pandemic. You ask the Service Manager to explain how the organization manages information security during the
business continuity management process.
The Service Manager presented the nursing service continuity plan for a pandemic and summarised the process as follows:
Stop the admission of any NEW residents.
70% of administration staff and 30% of medical staff will work from home.
Regular staff self-testing, including submitting a negative test report 1 day BEFORE they come to the office.
Install ABC's healthcare mobile app, tracking their footprint and presenting a GREEN Health Status QR-Code for checking on the spot.
You ask the Service Manager how to prevent non-relevant family members or interested parties from accessing residents' personal data when staff work from home. The Service Manager cannot answer and suggests the IT Security Manager should help with that.
You would like to further investigate other areas to collect more audit evidence. Select three options that will not be in your audit trail.
In the context of a third-party certification audit, it is very important to have effective communication. Select an option that contains the correct answer about communication in an audit context.
Costs related to nonconformities and failures to comply with legal and contractual requirements are assessed when defining:
Scenario 4: SendPay is a financial company that provides its services through a network of agents and financial institutions. One of their main services is transferring money worldwide. SendPay, as a new company, seeks to offer top quality services to its clients. Since the company offers international transactions, it requires from their clients to provide personal information, such as their identity, the reason for the transactions, and other details that might be needed to complete the transaction. Therefore, SendPay has implemented security measures to protect their clients' information, including detecting, investigating, and responding to any information security threats that may emerge. Their commitment to offering secure services was also reflected during the ISMS implementation where the company invested a lot of time and resources.
Last year, SendPay unveiled their digital platform that allows money transactions through electronic devices, such as smartphones or laptops, without requiring an additional fee. Through this platform, SendPay's clients can send and receive money from anywhere and at any time. The digital platform helped SendPay to simplify the company's operations and further expand its business. At the time, SendPay was outsourcing its software operations, hence the project was completed by the software development team of the outsourced company. The same team was also responsible for maintaining the technology infrastructure of SendPay.
Recently, the company applied for ISO/IEC 27001 certification after having an ISMS in place for almost a year. They contracted a certification body that fit their criteria. Soon after, the certification body appointed a team of four auditors to audit SendPay's ISMS.
During the audit, among others, the following situations were observed:
1.The outsourced software company had terminated the contract with SendPay without prior notice. As a result, SendPay was unable to immediately bring the services back in-house and its operations were disrupted for five days. The auditors requested from SendPay's representatives to provide evidence that they have a plan to follow in cases of contract terminations. The representatives did not provide any documentary evidence but during an interview, they told the auditors that the top management of SendPay had identified two other software development companies that could provide services immediately if similar situations happen again.
2.There was no evidence available regarding the monitoring of the activities that were outsourced to the software development company. Once again, the representatives of SendPay told the auditors that they regularly communicate with the software development company and that they are appropriately informed for any possible change that might occur.
3.There was no nonconformity found during the firewall testing. The auditors tested the firewall configuration in order to determine the level of security provided by
these services. They used a packet analyzer to test the firewall policies which enabled them to check the packets sent or received in real-time.
Based on this scenario, answer the following question:
Regarding the third situation observed, auditors themselves tested the configuration of firewalls implemented in SendPay's network. How do you describe this situation? Refer to scenario 4.
Scenario 7: Lawsy is a leading law firm with offices in New Jersey and New York City. It has over 50 attorneys offering sophisticated legal services to clients in business and commercial law, intellectual property, banking, and financial services. They believe they have a comfortable position in the market thanks to their commitment to implement information security best practices and remain up to date with technological developments.
Lawsy has implemented, evaluated, and conducted internal audits for an ISMS rigorously for two years now. Now, they have applied for ISO/IEC 27001 certification to ISMA, a well-known and trusted certification body.
During stage 1 audit, the audit team reviewed all the ISMS documents created during the implementation. They also reviewed and evaluated the records from management reviews and internal audits.
Lawsy submitted records of evidence that corrective actions on nonconformities were performed when necessary, so the audit team interviewed the internal auditor. The interview validated the adequacy and frequency of the internal audits by providing detailed insight into the internal audit plan and procedures.
The audit team continued with the verification of strategic documents, including the information security policy and risk evaluation criteria. During the information security policy review, the team noticed inconsistencies between the documented information describing governance framework (i.e., the information security policy) and the procedures.
Although the employees were allowed to take the laptops outside the workplace, Lawsy did not have procedures in place regarding the use of laptops in such cases. The policy only provided general information about the use of laptops. The company relied on employees' common knowledge to protect the confidentiality and integrity of information stored in the laptops. This issue was documented in the stage 1 audit report.
Upon completing stage 1 audit, the audit team leader prepared the audit plan, which addressed the audit objectives, scope, criteria, and procedures.
During stage 2 audit, the audit team interviewed the information security manager, who drafted the information security policy. He justified the Issue identified in stage 1 by stating that Lawsy conducts mandatory information security training and awareness sessions every three months.
Following the interview, the audit team examined 15 employee training records (out of 50) and concluded that Lawsy meets requirements of ISO/IEC 27001 related to training and awareness. To support this conclusion, they photocopied the examined employee training records.
Based on the scenario above, answer the following question:
Lawsy lacks a procedure regarding the use of laptops outside the workplace and it relies on employees' common knowledge to protect the confidentiality of information stored in the laptops. This presents:
You are an ISMS audit team leader who has been assigned by your certification body to carry out a follow-up audit of a client. You are preparing your audit plan for this audit.
Which two of the following statements are true?
You are an experienced ISMS audit team leader providing instruction to a class of auditors in training. The subject of today's lesson is the management of information security risk in accordance with the requirements of ISO/IEC 27001:2022.
You provide the class with a series of activities. You then ask the class to sort these activities into the order in which they appear in the standard.
What is the correct sequence they should report back to you?
Scenario 1: Fintive is a distinguished security provider for online payments and protection solutions. Founded in 1999 by Thomas Fin in San Jose, California, Fintive
offers services to companies that operate online and want to improve their information security, prevent fraud, and protect user information such as PII. Fintive centers
its decision-making and operating process based on previous cases. They gather customer data, classify them depending on the case, and analyze them. The company
needed a large number of employees to be able to conduct such complex analyses. After some years, however, the technology that assists in conducting such analyses
advanced as well. Now, Fintive is planning on using a modern tool, a chatbot, to achieve pattern analyses toward preventing fraud in real-time. This tool would also be
used to assist in improving customer service.
This initial idea was communicated to the software development team, who supported it and were assigned to work on this project. They began integrating the chatbot
on their existing system. In addition, the team set an objective regarding the chatbot which was to answer 85% of all chat queries.
After the successful integration of the chatbot, the company immediately released it to their customers for use. The chatbot, however, appeared to have some issues.
Due to insufficient testing and lack of samples provided to the chatbot during the training phase, in which it was supposed "to learn" the queries pattern, the chatbot
failed to address user queries and provide the right answers. Furthermore, the chatbot sent random files to users when it received invalid inputs such as odd patterns
of dots and special characters. Therefore, the chatbot was unable to properly answer customer queries and the traditional customer support was overwhelmed with
chat queries and thus was unable to help customers with their requests.
Consequently, Fintive established a software development policy. This policy specified that whether the software is developed in-house or outsourced, it will undergo a
black box testing prior to its implementation on operational systems.
Based on this scenario, answer the following question:
Insufficient testing and lack of samples provided to Fintive's chatbot during the training phase are considered as 1.
Refer to scenario
OrgXY is an ISO/IEC 27001-certified software development company. A year after being certified, OrgXY's top management informed the certification body that the company was not ready for conducting the surveillance audit. What happens in this case?
You are performing an ISMS audit at a residential nursing home called ABC that provides healthcare services. You find all nursing home residents wear an electronic wristband for monitoring their location, heartbeat, and blood pressure always. You learned that the electronic wristband automatically uploads all data to the artificial intelligence (AI) cloud server for healthcare monitoring and analysis by healthcare staff.
To verify the scope of ISMS, you interview the management system representative (MSR) who explains that the ISMS scope covers an outsourced data center.
Select one option of the correct statement which defines the content of the scope of the ISMS.
Scenario 7: Lawsy is a leading law firm with offices in New Jersey and New York City. It has over 50 attorneys offering sophisticated legal services to clients in business and commercial law, intellectual property, banking, and financial services. They believe they have a comfortable position in the market thanks to their commitment to implement information security best practices and remain up to date with technological developments.
Lawsy has implemented, evaluated, and conducted internal audits for an ISMS rigorously for two years now. Now, they have applied for ISO/IEC 27001 certification to ISMA, a well-known and trusted certification body.
During stage 1 audit, the audit team reviewed all the ISMS documents created during the implementation. They also reviewed and evaluated the records from management reviews and internal audits.
Lawsy submitted records of evidence that corrective actions on nonconformities were performed when necessary, so the audit team interviewed the internal auditor. The interview validated the adequacy and frequency of the internal audits by providing detailed insight into the internal audit plan and procedures.
The audit team continued with the verification of strategic documents, including the information security policy and risk evaluation criteria. During the information security policy review, the team noticed inconsistencies between the documented information describing governance framework (i.e., the information security policy) and the procedures.
Although the employees were allowed to take the laptops outside the workplace, Lawsy did not have procedures in place regarding the use of laptops in such cases. The policy only provided general information about the use of laptops. The company relied on employees' common knowledge to protect the confidentiality and integrity of information stored in the laptops. This issue was documented in the stage 1 audit report.
Upon completing stage 1 audit, the audit team leader prepared the audit plan, which addressed the audit objectives, scope, criteria, and procedures.
During stage 2 audit, the audit team interviewed the information security manager, who drafted the information security policy. He justified the Issue identified in stage 1 by stating that Lawsy conducts mandatory information security training and awareness sessions every three months.
Following the interview, the audit team examined 15 employee training records (out of 50) and concluded that Lawsy meets requirements of ISO/IEC 27001 related to training and awareness. To support this conclusion, they photocopied the examined employee training records.
Based on the scenario above, answer the following question:
The audit team concluded that Lawsy meets the ISO/IEC 27001's requirements related to training and awareness by examining 15 out of 50 employee training records, as provided in scenario 7. This is a risk or error related to:
After completing Stage 1 and in preparation for a Stage 2 initial certification audit, the auditee informs the audit team leader that they wish to extend the audit scope to include two additional sites that have recently been acquired by the organisation.
Considering this information, what action would you expect the audit team leader to take?
Which one of the following options best describes the purpose of a Stage 2 audit?
Select two of the following options that are the responsibility of a legal technical expert on the audit team during a certification audit.
Scenario 6: Sinvestment is an insurance company that offers home, commercial, and life insurance. The company was founded in North Carolina, but have recently expanded in other locations, including Europe and Africa.
Sinvestment is committed to complying with laws and regulations applicable to their industry and preventing any information security incident. They have implemented an ISMS based on ISO/IEC 27001 and have applied for ISO/IEC 27001 certification.
Two auditors were assigned by the certification body to conduct the audit. After signing a confidentiality agreement with Sinvestment. they started the audit activities. First, they reviewed the documentation required by the standard, including the declaration of the ISMS scope, information security policies, and internal audits reports. The review process was not easy because, although Sinvestment stated that they had a documentation procedure in place, not all documents had the same format.
Then, the audit team conducted several interviews with Sinvestment's top management to understand their role in the ISMS implementation. All activities of the stage 1 audit were performed remotely, except the review of documented information, which took place on-site, as requested by Sinvestment.
During this stage, the auditors found out that there was no documentation related to information security training and awareness program. When asked, Sinvestment's representatives stated that the company has provided information security training sessions to all employees. Stage 1 audit gave the audit team a general understanding of Sinvestment's operations and ISMS.
The stage 2 audit was conducted three weeks after stage 1 audit. The audit team observed that the marketing department (which was not included in the audit scope) had no procedures in place to control employees’ access rights. Since controlling employees' access rights is one of the ISO/IEC 27001 requirements and was included in the information security policy of the company, the issue was included in the audit report. In addition, during stage 2 audit, the audit team observed that Sinvestment did not record logs of user activities. The procedures of the company stated that "Logs recording user activities should be retained and regularly reviewed," yet the company did not present any evidence of the implementation of such procedure.
During all audit activities, the auditors used observation, interviews, documented information review, analysis, and technical verification to collect information and evidence. All the audit findings during stages 1 and 2 were analyzed and the audit team decided to issue a positive recommendation for certification.
Based on the scenario above, answer the following question:
The audit team reviewed Sinvestment's documented information on-site, as requested by the company. Is this acceptable?
You are carrying out your first third-party ISMS surveillance audit as an Audit Team Leader. You are presently in
the auditee's data centre with another member of your audit team.
You are currently in a large room that is subdivided into several smaller rooms, each of which has a numeric
combination lock and swipe card reader on the door. You notice two external contractors using a swipe card and
combination number provided by the centre's reception desk to gain access to a client's suite to carry out authorised electrical repairs.
You go to reception and ask to see the door access record for the client's suite. This indicates only one card was
swiped. You ask the receptionist and they reply, "yes it's a common problem. We ask everyone to swipe their
cards but with contractors especially, one tends to swipe and the rest simply 'tailgate' their way in" but we know who they are from the reception sign-in.
Based on the scenario above which one of the following actions would you now take?
Which two options are benefits of third-party accredited certification of information security management systems to ISO/IEC 27001:2022 for organisations and interested parties?
You are carrying out your first third-party ISMS surveillance audit as an Audit Team Leader. You are presently in the auditee's data centre with another member of your audit team.
You are currently in a large room that is subdivided into several smaller rooms, each of which has a numeric combination lock and swipe card reader on the door. You notice two external contractors using a swipe card and combination number provided by the centre's reception desk to gain access to a client's suite to carry out authorised electrical repairs.
You go to reception and ask to see the door access record for the client's suite. This indicates only one card was swiped. You ask the receptionist and they reply, "yes it's a common problem. We ask everyone to swipe their cards but with contractors especially, one tends to swipe and the rest simply 'tailgate' their way in" but we know who they are from the reception sign-in.
Based on the scenario above which one of the following actions would you now take?