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  • Exam Name: Pega Certified Decisioning Consultant (PCDC) version 8.5
  • Last Update: 25-Apr-2024
  • Questions and Answers: 60
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PEGAPCDC85V1 Questions and Answers

Question # 1

What is the name of the property that is automatically recomputed for each decision component?

A.

Rank

B.

Priority

C.

Order

D.

Propensity

Question # 2

The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hub™ on its website to promote new offers to each customer.

Place the events in the sequential order.

PEGAPCDC85V1 question answer

Question # 3

Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach. The company is introducing a new data plan.

Which two channels can the company use to present the new data plan to a customer? (Choose Two)

A.

Television

B.

Retail store

C.

Chatbot

D.

Billboard

Question # 4

You are a decisioning consultant responsible for configuring offer prioritization for home loan offers based on the business requirements.

Select each prioritization factor on the left and drag it to the correct condition on the right.

PEGAPCDC85V1 question answer

Question # 5

MyCo, a mobile company, uses Pega Customer Decision Hub™ to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

PEGAPCDC85V1 question answer

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

As a decisioning consultant, what must you do to present offers from the two groups?

A.

Enable an engagement policy for the second group.

B.

Set contact limits for both the groups.

C.

Map a real-time container to the Top-level or Issue-level.

D.

Create a decision strategy at the Issue-level.

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