Salesforce Revenue Cloud provides a flexible renewal strategy configuration within Subscription Management that allows users to choose between renewing via quote or directly via order. If the sales rep is not seeing the option to choose between these two paths, the most likely cause is that the system settings are configured to default to only one renewal path (e.g., only via order).

According to the Subscription Management Implementation Guide, admins can update Revenue Cloud Settings to enable both renewal quote and renewal order options in the Manage Asset interface. Once enabled, the sales rep can select which approach is most suitable depending on the business scenario—negotiation via quote or quick renewal via direct order.

Option A (customizing the component) and Option B (overriding flows) introduce unnecessary complexity. The functionality is already supported natively through configuration.

Exact Extracts from Salesforce Revenue Cloud Documents:

Subscription Management Implementation Guide – “Asset Renewal Configuration”:“Admins can configure whether the renewal process creates a renewal quote, a renewal order, or gives the user the option to choose. This is controlled via settings in Revenue Cloud Setup.”

Revenue Cloud Admin Guide – “Manage Asset Settings”:“To support both negotiation and direct renewals, enable dual-path renewal logic in the subscription management configuration settings.”

Explanation (150–250 words)

In Salesforce CPQ, Constraint Models define validation, inclusion, and compatibility rules that control product configuration behavior. When a validation or warning depends on an attribute value of a single product, the logic should be defined at the Product Level Constraint Model.

In this scenario, the “Terabyte” attribute belongs to “Product A,” and the business rule requires displaying a warning message when the attribute exceeds 100. Implementing this at the Product Level Constraint Model ensures that the rule evaluates only that product’s context and triggers the message directly within the configuration page when users input the attribute value.

Quote-level constraint models are used for cross-product validations across multiple quote lines, not for product-specific attribute conditions. Therefore, option C correctly uses the Product Level Constraint Model.

Exact Extract from Salesforce CPQ Implementation Guide:

“Use Product Level Constraint Models when the validation logic applies to a specific product’s attributes or options. Use Quote Level models when the logic involves multiple products or quote lines.”

The Dynamic Revenue Orchestrator (DRO) in Salesforce Revenue Cloud enables organizations to create intelligent, rule-based orchestration flows that manage complex order-to-revenue processes. It allows consultants and admins to define custom fulfillment logic for different product types—such as hardware, software, or service components—ensuring that each item follows the correct process from order creation to fulfillment.

Exact Extract from Salesforce Revenue Cloud Documentation:

“Dynamic Revenue Orchestrator (DRO) provides a flexible orchestration framework that breaks down complex orders into fulfillment work items. Each work item can follow customized fulfillment, billing, and invoicing rules based on the product type, ensuring accurate and efficient processing.”

— Salesforce Billing Implementation Guide (Order Management and DRO section)

By leveraging DRO, UC can decompose composite orders into discrete, manageable workflows tailored to each product’s delivery needs.

Option B (Experience Cloud) supports external interactions but not fulfillment logic, while Option C (Product Configurator) manages product setup at quoting—not fulfillment orchestration.