Practice Free C_C4H320_34 SAP Certified Associate - Business User - SAP Commerce Cloud Exam Questions Answers With Explanation

SAP Commerce Cloud provides several features to support compliance with the Global Data Protection Regulation (GDPR) out of the box, including:

Personal data reporting: This feature allows businesses to generate reports on personal data stored within the system, facilitating transparency and compliance with data subject access requests.

Consent management: Ensures that customer consents for data processing are tracked and managed effectively, which is crucial for GDPR compliance.

Data retention or deletion: Provides tools to manage the retention period of personal data and ensure it is deleted when no longer needed, as per GDPR requirements.

For more detailed information, refer to the SAP Commerce Cloud documentation on GDPR: SAP Commerce Cloud GDPR.

The Bundles Perspective in the Backoffice Product Cockpit allows merchants to:

Disallow certain product combinations in a bundle: Ensures that incompatible products are not bundled together.

Set up special prices for products in a bundle: Allows merchants to offer bundled products at special prices, providing attractive offers to customers.

For more detailed information, refer to the SAP Commerce documentation: Bundles Perspective.

When creating a new search profile in SAP Commerce Cloud, the following functions are available out of the box:

Create and define facets (Answer B) - Allows you to set up different facets for better search results filtering.

Configure boost rules (Answer C) - Enables you to set up rules to boost certain items in the search results.

Create a boost rule for an individual item (Answer E) - Lets you specifically promote individual items in search results.

For further details, please refer to theSAP Commerce Cloud Documentation on Search Configuration.

Customer complaint tickets can be created in the following areas of the user interface in SAP Commerce Cloud:

Backoffice Customer Support Cockpit (Answer B) - A dedicated area for managing customer support and complaints.

On the storefront using the Assisted Service Module (Answer C) - Allows customer service agents to create and manage tickets directly from the storefront.

For more detailed information, refer to theSAP Commerce Cloud Documentation on Customer Support.

When developing a storefront using SAP Commerce Cloud's composable storefront, you should consider:

Communicating with SAP Commerce Cloud using the Commerce REST API: This ensures the client-side application can retrieve and display data dynamically from the SAP Commerce backend.

Leveraging the existing WCMS structure on the server side: This allows for efficient content management and ensures consistency with the existing content management practices.

For more information, refer to the SAP Commerce Cloud documentation: Composable Storefront.

In SmartEdit, the following objects can be synchronized:

A page: Synchronizing a page ensures that any changes made to it are reflected across different environments, such as from staging to production.

A content slot: Synchronizes the content within specific slots on a page, ensuring consistent and up-to-date content presentation.

A CMS Component: Synchronizes individual components within the content management system, maintaining consistency across different instances.

For further details, refer to the SAP Commerce documentation on SmartEdit synchronization: SmartEdit Synchronization.

In Omni Commerce Connect v2 (OCC), the following can be viewed and edited out of the box:

Promotions: Allows for managing promotional rules and offers.

Product interests: Enables viewing and managing customer interests in specific products, facilitating personalized marketing.

For more information, refer to the SAP Commerce Cloud documentation: OCC v2 Features.

In SAP Commerce, each catalog typically has one staged catalog version and one online catalog version out of the box. The staged version is used for making and reviewing changes, while the online version is the live catalog available to customers.

For more details, refer to the SAP Commerce Cloud documentation: Catalog Management.

With SmartEdit, you can:

Modify navigation nodes (Answer A) - This allows for the adjustment and configuration of site navigation.

Clone web pages (Answer C) - This enables creating copies of web pages for testing or versioning purposes.

For more information, visit theSAP Commerce Cloud Documentation on SmartEdit.

The Business-to-Business (B2B) Commerce Module in SAP Commerce Cloud supports:

Punch Out support: Enables integration with procurement systems, allowing buyers to shop on a supplier's website from within their procurement application.

Future stock availability: Provides information on the availability of products in the future, aiding in inventory planning.

Order approval processes: Allows for complex order approval workflows, ensuring that orders meet business rules and policies.

For more details, refer to the SAP Commerce Cloud documentation: B2B Features.

To ensure that only authorized back-end users can modify workflow templates in the Backoffice Administration Cockpit, you can:

Apply restrictions or personalization rules: This allows you to set specific rules and permissions that control who can access and modify the workflow templates, ensuring that only authorized users can make changes.

For more details, refer to the SAP Commerce Cloud documentation: User Access and Permissions.

A variant product in SAP Commerce represents one purchasable version of a base product. Each variant can have different attributes, such as size, color, or other specifications, but they all derive from a common base product. This allows for efficient management of product variations.

For more detailed information, refer to the SAP Commerce documentation: Variant Products.

To display products in a carousel on your storefront that can only be viewed by members of a special user group, you can use the following SAP Commerce Cloud user interfaces:

SmartEdit Basic Edit perspective: This perspective allows you to add and configure components, such as carousels, on pages.

SmartEdit Personalization perspective: This perspective enables you to target content to specific user groups, ensuring that only members of the special user group can see the carousel.

For more information, refer to the SAP Commerce Cloud documentation: SmartEdit.

SAP Commerce Cloud supports the following checkout features out of the box:

Regular step-by-step checkout used by either customers or ASM agents (Answer A).

Express checkout with previously saved values from the customer account (Answer B).

A temporary user account is created and mapped to the session cart during Guest Checkout (Answer C).

These features enhance the user experience by providing flexible and efficient checkout processes. More information can be found in theSAP Commerce Cloud Documentation on Checkout.

When planning to use the integration API module in SAP Commerce Cloud, consider that:

You can define the integration objects and their payloads for easy mapping in an OData application (Answer B).

You can configure the integration objects in runtime without restarting or recompiling the server (Answer D).

These features facilitate efficient data integration and management. For further details, refer to theSAP Commerce Cloud Documentation on Integration API.

The Cloud Hot Folders module in SAP Commerce Cloud provides various features to streamline data import processes, including:

Automatic creation of a hot folder in Microsoft Azure Blob Storage: This feature allows seamless integration with Azure Blob Storage, facilitating automated data handling.

Support of both CSV and ImpEx file formats: Ensures compatibility with common data formats used for import and export.

End-to-end processes monitoring in Backoffice: Provides comprehensive monitoring capabilities within the Backoffice, enhancing visibility and control over the import processes.

For further information, refer to the SAP Commerce documentation on Cloud Hot Folders: Cloud Hot Folders.

Typically, the type system in SAP Commerce Cloud is modified by a Software Developer (Answer C) - They are responsible for defining and managing the types and their attributes within the system.

For more information, see theSAP Commerce Cloud Documentation on Type System.

Commerce Customizations in SAP Commerce provide out-of-the-box features such as:

Personalized promotions: Allows businesses to create targeted promotions for specific customer segments.

Personalized search results: Customizes search results based on user behavior and preferences, enhancing the customer experience.

For more details, refer to the SAP Commerce Cloud documentation: Commerce Customizations.

The Backoffice Visual Workflow Template Designer in SAP Commerce provides features to:

Arrange the position of nodes/edges for visualizing workflow templates and instances: Allows users to visually design and manage workflow templates and their instances.

Create new workflow templates: Enables the creation of new workflows from scratch, facilitating customization and automation of business processes.

For more information, refer to the SAP Commerce Cloud documentation: Visual Workflow Template Designer.