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  • Exam Name: SAP Certified Application Associate - SAP Sales Cloud 2111
  • Last Update: Jun 22, 2024
  • Questions and Answers: 120
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C_C4H410_21 Practice Exam Questions with Answers SAP Certified Application Associate - SAP Sales Cloud 2111 Certification

Question # 6

Which action triggers the credit limit determination in SAP Hybris Cloud for Customer? Please choose the correct answer.

A.

Request External Pricing

B.

Release to ERP

C.

Initiate Transfer

D.

Calculate Pricing

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Question # 7

Which activities must you perform to enable retrieval of messages from a social media channel? Note: There are 2 correct Answers to this question.

A.

Create and schedule a social media import run.

B.

Import social media user profiles.

C.

Invite accounts to connect.

D.

Set up access to your social media account.

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Question # 8

Which data is synchronized bi-directionally between SAP Sales Cloud and SAP CRM on premise? Note: There are 2 correct Answers to this question.

A.

Contacts

B.

Pricing

C.

Promotions

D.

Leads

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Question # 9

Which characteristics apply to the SAP customer factsheet? Note: There are 2 correct Answers to this question.

A.

Editing can be performed directly in the factsheet.

B.

Data is displayed in PDF format.

C.

Connection with the Web service in SAP ERP or SAP CRM is invoked.

D.

A VPN connection is required.

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Question # 10

You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer? Please choose the correct answer.

A.

You create different contacts for each account.

B.

You merge both accounts and create the contact record for that account.

C.

You create the contact master record only and add it to the account hierarchy.

D.

You create the contact for the first account and add the same contact to the second account.

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Question # 11

You have selected the Override Territory field on the Accounts overview page. What effect does this have on the territory determination? Please choose the correct answer.

A.

It removes the account from the territory realignment calculation.

B.

It removes only accounts with multiple territories from the territory realignment run.

C.

It aligns the account territory determination with the territory realignment run.

D.

It remove the employee from the territory realignment calculation.

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Question # 12

For which of the following reasons would you create a business role? There are 3 correct answers to this question.

A.

You want to set up a service agent for an administrator.

B.

You want to restrict drop-down list values for a specific group of users.

C.

You want to make custom reports available on the home page.

D.

You want to standardize system access.

E.

You want to perform fine-tuning activities.

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Question # 13

Which of the following actions are required to use Data Workbench successfully? Note: There are 3 correct Answers to this question.

A.

Provide import data.

B.

Map input fields with data fields.

C.

Purchase additional licenses for Data Workbench.

D.

Download the relevant import template.

E.

Change the template structure.

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Question # 14

You want to standardize the rules of system access for all sales managers in your company in SAP Sales Cloud. Which feature will you use to achieve this?

A.

Access context

B.

Access restrictions

C.

Business roles

D.

Business users

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Question # 15

Which of the following are key features for sales contracts? Note: There are 2 correct Answers to this question.

A.

Autogenerated weekly contract renewal reports

B.

SAP ERP external pricing scenarios

C.

SAP Condition Contract Management integration

D.

Contract renewal workflow notifications

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Question # 16

Which views can you use to see the visit planner screen? Note: There are 2 correct Answers to this question.

A.

Tile view

B.

Table view

C.

Timeline view

D.

Map view

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Question # 17

When do you implement the Approval process in SAP Hybris Cloud for Customer? There are 3 correct answers to this question.

A.

You want different reviewers for a business object based on different conditions.

B.

You want another user to review a business object before it can be processed further.

C.

You want to define multiple review processes for the same business object.

D.

You want the direct approver of a business object to be the reporting line manager.

E.

You want to define multiple review steps for the same business object.

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Question # 18

What are some of the features that SAP Sales Cloud provides during the Visit Planning phase? Note: There are 2 correct Answers to this question.

A.

Notifications for visit plan approval

B.

Status of tasks completed during the visit

C.

A calendar view containing visit details

D.

Map-based route planning

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Question # 19

For which of the following business objects is external pricing supported? Note: There are 2 correct answers to this question.

A.

Orders

B.

Activities

C.

Quotes

D.

Leads

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Question # 20

During sales order sim-ulation, what are the possible pricing statuses that can be returned? Note: There are 2 correct Answers to this question.

A.

Calculated successfully

B.

Calculation rejected

C.

Not calculated

D.

Calculation simulated

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Question # 21

Which of the following activities can you perform when you set up territory hierarchies? Note: There are 2 correct Answers to this question.

A.

Upload Territory Hierarchy from Excel

B.

Assign an employee responsible for a territory.

C.

Create Multiple Root Hierarchies.

D.

Set an account for territory override

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Question # 22

A bill of materials was triggered from SAP Sales Cloud using the Request External Pricing option.Where can the pricing and quantity be edited?

A.

In the parent item only

B.

In both the parent item and the child item

C.

In the quotation header

D.

In the child item only

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Question # 23

Which of the following activities can you perform with the SAP add-in for Microsoft Excel? There are 2 correct answers to this question.

A.

Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet

B.

Upload Microsoft Excel workbooks to SAP Cloud for Customer

C.

Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)

D.

Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer

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Question # 24

When managing the system lifecycle of active tenants in the Service Control Center, what options does an administrator have? Note: There are 2 correct Answers to this question.

A.

Accept termination.

B.

Copy solution profile.

C.

Terminate restore point.

D.

Cancel transport route.

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Question # 25

Which of the following are characteristics of free goods usage in SAP Sales Cloud? Note: There are 3 correct Answers to this question.

A.

Items are read-only in the sales document.

B.

Inclusive determinations are allowed.

C.

Exclusive determinations are allowed.

D.

Items are editable in the sales document.

E.

Free goods determination is triggered by credit check.

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Question # 26

What is the purpose of Data Workbench? Note: There are 3 correct Answers to this question.

A.

Update

B.

Simulate

C.

Extract

D.

Export

E.

Import

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Question # 27

You want to set up the system to send an e-mail notification every time a contact person is added to an account. Which feature do you use?

A.

Feeds

B.

Workflow rules

C.

Web services

D.

Notifications

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Question # 28

You create sales quote in SAP Hybris Cloud for Customer for which a follow-up sales order must be created in SAP ERP. Which of the following activities must you perform before you create the sales order? There are 2 correct answers to this question.

A.

Set the pricing status to 'Calculated Successfully'.

B.

Select 'Simulate Order and Return Pricing'.

C.

Select 'Create External Follow Up Document'.

D.

Create a sales quote with products.

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Question # 29

You need to change access to a work center for several users to read-only. Which setting do you use to apply restriction rules?

A.

Code list restrictions

B.

The access context

C.

A scoping question

D.

Any field of the business object

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Question # 30

Which of the following are characteristics of change projects? Note: There are 3 correct Answers to this question.

A.

Change projects can only be created in test systems.

B.

When change projects are created, a copy of the live project is created.

C.

Only one active change project can exist in the system at a time.

D.

Change projects can be created in production systems.

E.

Multiple change projects can exist at the same time.

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Question # 31

Which features are available when you create a sales forecast? There are 2 correct answers to this question.

A.

Multi-level categorization

B.

Multi-dimensional forecasting

C.

Multi-level overrides

D.

Multi-dimensional rules

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Question # 32

What is the parameter on which sales team determination is based?

A.

Primary contact person

B.

Party role

C.

Follow-up opportunity

D.

Territory

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Question # 33

Which views can you use to see the visit planner screen? Note: There are 2 correct Answers to this question.

A.

Map view

B.

Timeline view

C.

Table view

D.

Tile view

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Question # 34

Which of the following activity types can you assign in the sales assistant within fine-tuning in SAP Sales Cloud? Note: There are 3 correct Answers to this question.

A.

Phone call

B.

E-mail

C.

Quotation

D.

Visit

E.

Task

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Question # 35

What account attributes can be used to define rules and calculate territory assignment on an account? Note: There are 2 correct Answers to this question.

A.

ABC Classification

B.

ERP Sales Area

C.

Competitors

D.

Product

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Question # 36

Which elements in a ticket are uniquely identified using a registered product? There are 2 correct answers to this question.

A.

Warranty

B.

Service Level Agreements

C.

Contract

D.

Service Entitlements

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