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  • Exam Name: SAP Certified Integration Associate – SAP Sales and Service Cloud
  • Last Update: Nov 7, 2025
  • Questions and Answers: 80
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C_C4H450_21 Practice Exam Questions with Answers SAP Certified Integration Associate – SAP Sales and Service Cloud Certification

Question # 6

Thefollowing screenshot is an IDoc error from SAP ERP.No IDoc saved in target system (SOAP HTTP)Message no. EA391 Diagnosis.The SOAP application was started in the target system. However, errors occurred in the target system, which mean that IDocs cannot be saved.The following error message was sent: [CXF][Transport][HttpException]:HTTP response '401: Unauthorized when communicating with https:/ /my.crm.ondemand.com/sap/be/srt/scs/sap/business partnererpreplicationi?Messageld- 0050563F-060D-lE Procedure Inform your system administrator.What does the error message shown in the screenshot indicate?

A.

The error indicates missing authorization when the message is received in SAP Cloud Integration.

B.

The error indicates that the SAP Cloud Integration client certificate has expired.

C.

The error indicates invalid authentication when the message is received in SAP Sales and Service Cloud.

D.

The error indicates that the SAP Sales and Service Cloud server certificate has expired.

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Question # 7

How are number ranges configured when you create a contact in SAP Sales and Service Cloud and replicate it to SAP ERP?Note: There are 2 correct answer to this question.

A.

An external number range is created in the value mapping in the middleware

B.

An internal number range is created in SAP Sales and Service Cloud

C.

An external number range is created in SAP Sales and Service Cloud

D.

An external number range is created in SAP ERP

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Question # 8

What functions does SAP Web Dispatcher perform when you use it as a reverse proxy? Note: There are 3 correct answer to this question. NO:

A.

Terminate the SSL connection when an inbound request is received

B.

Verify client certificates

C.

Terminate the VPN connection when an inbound request is received

D.

Communicate via SSL from the demilitarized zone of the customer's network

E.

Analyze inbound traffic with a built-in malware detector

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Question # 9

What parameters need to be maintained in DRFOUT (Execute Data Replication) to send a material from SAP S/4HANA to SAP Sales and Service Cloud?Note: There are 2 correct Answer: to this question

A.

Replication model

B.

Logical web service port

C.

Receiver system hostname

D.

Outbound implementation

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Question # 10

What security measure is mandatory in the architecture between SAP Sales and Service Cloud and SAP Cloud Integration?

A.

Forward proxy

B.

Client certificate authentication

C.

HTTPS communication

D.

Reverse proxy

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Question # 11

For the initial load of the account hierarchy from SAP S/4HANA to SAP Sales and Service Cloud, which of the following must be available in SAP Sales and Service Cloud?

A.

Contacts

B.

Product hierarchy

C.

Accounts

D.

Functional location

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Question # 12

Which objects are replicated unidirectionally from SAP CRM to SAP SAP Sales and Service Cloud?Note: There are 2 correct answer to this question.

A.

Quotes

B.

Territories

C.

Business roles

D.

Products

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Question # 13

You want to integrate SAP Sales and Service Cloud with SAP ERP using SAP Cloud Integration.What information should you provide in the path field in the outbound communication arrangement?

A.

The path of the deployed integration flow

B.

The path of the communication system

C.

The path of the reverse proxy

D.

The path of the SAP ERP IDoc service

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Question # 14

Which steps do you need to perform in SAP Process Orchestration when it is used for integration with SAP Sales and Service Cloud?Note: There are 2 correct Answer: to this question

A.

Define the technical and business system for SAPS/4HANA and SAP Sales and Service Cloud

B.

Set up the secure connection (SSL) in SAP S/4HANA

C.

Import the Enterprise Services Repository content

D.

Create an RFC destination to SAP Sales and Service Cloud

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Question # 15

Which objects are exchanged bi-directionally between SAP Sales and Service Cloud and SAP S/4HANA?Note: There are 2 correct answer to this question.

A.

Accounts and Contacts

B.

Products and Van Stock

C.

Invoice and Delivery Note

D.

Sales Orders and Quotes

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Question # 16

Where can you see the status of all deployed integration flows?

A.

Run View

B.

Settings View

C.

Monitor View

D.

Discover View

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Question # 17

What do you need to verify if you want to replicate data from SAP S/4HANA to SAP Sales and Service Cloud via SAP Cloud Integration using client certificate authentication?

A.

The SAP S/ 4 HANA client certificate needs to be signed by a certificate authority trusted by SAP Sales and Service Cloud.

B.

The SAP S/4HANA client certificate needs to be signed by a certificate authority trusted by the SAP Cloud Integration load balancer

C.

The SAPS/4HANA server certificate needs to be signed by a certificate authority trusted by SAP Sales and Service Cloud

D.

The SAP S/4HANA client certificate needs to be signed by a certificate authority trusted by the SAP Sales and Service Cloud load balancer

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Question # 18

When do you import an updated WSDL into SAP Cloud Integration?

A.

When the initial deploy fails and a new version of the WSDL needs to be exported

B.

When using a reduced IDoc, for example, MATMAS_CFS

C.

When fields required for the integration scenario have been added to the service

D.

When using a synchronous web service

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Question # 19

Which report is used to automatically generate integration settings for data exchange in SAP S/4HANA?

A.

SAPLCFC COMMON

B.

CODD- CODE- LIST- MAPPING

C.

RCOD- CHECK- EZE CONNECTIVITY

D.

RCOD- CREATE- CONNECTIVITY- SIMPL

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Question # 20

Which features apply to synchronous interfaces?Note: There are 2 correct Answer: to this question

A.

Error handling needs to be done on the receiver side, as the sender doesn't get a response

B.

You get an immediate response from the target system

C.

The error handling needs to be done by the requester based on the response

D.

There is no immediate response from the target system.

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Question # 21

When does SAP recommend integrating SAP Sales and Service Cloud with SAP CRM?Note: There are 2 correct answer to this question.

A.

When the customer wants to leverage the on-premise business processes with innovations in SAP Sales and Service Cloud

B.

When the business processes provided in SAP Sales and Service Cloud are duplicates of the business processes used in SAP CRM

C.

When the end user must switch between SAP Sales and Service Cloud and SAP CRM in one object

D.

When SAP Sales and Service Cloud acts as a mobile layer on top of SAP CRM

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Question # 22

What are the advantages of data filtering in the middleware? Note: There are 2 correct answer to this question.

A.

Protection of sensitive customer data

B.

Uniform implementation independent of the back-end system

C.

No BAdl implementation needed in source or target system

D.

Performance enhancement independent from increased data loads

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Question # 23

Where do you find the SAP Cloud Integration client certificate?

A.

In the basic authentication artifact

B.

In the 0Auth2 authentication artifact

C.

In the keystore artifact

D.

In the PGP secret keyring artifact

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Question # 24

What are the benefits of using SAP Cloud Connector to integrate SAP Sales and Service Cloud with on­ premise solutions?Note: There are 2 correct answer to this question.

A.

No changes to inbound firewall settings necessary

B.

No installation inside the on-premise network necessary

C.

Built-in malware detection engine

D.

Fine grained access control to multiple systems and resources

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