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Which options do you have to connect an existing ticket to another ticket? Note: There are 3 correct answers to this question.
Which business function in the account master will block the release of quotes to SAP S/4HANA?
Which mandatory characteristics do you need to provide when you create a cloud data source? Note: There are 3 correct answers to this question.
Question 33: In the ticket, there is no warranty determined for the registered product. Which of the following reasons could be a cause?
Which actions are required to allow contract management in SAP Service Cloud? Note: There are 2 correct answers to this question.
Which of the following elements are necessary to calculate the due dates defined in the SLA? Note: There are 2 correct answers to this question.
Which element is needed to determine the due date for the initial ticket response in Service Level Agreements?
Which key user features allow you to change field properties on the SAP Service Cloud Ul?
Which components delivered by SAP Service Cloud provide CTI integration? Note: There are 2 correct answers to this question.
Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?
Which of the following Data Workbench actions are supported for a complete business object? Note: There are 2 correct answers to this question.