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  • Exam Name: SAP Certified Application Associate - SAP S/4HANA Cloud public edition - Service
  • Last Update: Nov 7, 2025
  • Questions and Answers: 80
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C_S4CSV_2308 Practice Exam Questions with Answers SAP Certified Application Associate - SAP S/4HANA Cloud public edition - Service Certification

Question # 6

Integration and Extensibility

41 of 80

Where do you enable a customer-specific field to be available for UIs and reports relevant for the same business context?

A.

In the Custom Fields app

B.

In the Extensibility Cockpit app

C.

In the Maintain SAP Business Technology Platform Extensions app

D.

In the Runtime Authoring mode

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Question # 7

The scope item Procurement for Service Management (3NI) has been activated.

A purchase requisition was created out of a service order line item.

Which apps can be used to create a purchase order for this requisition?

Note: There are 2 correct answers to this question.

A.

Manage Purchase Requisitions - Advanced

B.

Create Purchase Order - Advanced

C.

Schedule Purchasing Job - Advanced

D.

Schedule MRP run

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Question # 8

What is the key characteristic of the process for a service quotation where the service quotation type Standard Service Quotation is used?

A.

The total quotation amount is calculated based on the time and material information entered in the quotation.

B.

The total capacity requirements are calculated based on the time and material information entered in the quotation.

C.

The total available to promise (ATP) quantity is calculated based on the quantities entered for all quotation items.

D.

The total quotation amount is calculated based on the fixed price that is entered in the quotation.

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Question # 9

In which scenario would you use Read Access Logging (RAL) to determine the information?

A.

If a business user accessed data in a custom field of an application

B.

If a business user accessed a business partner's personal data

C.

If a business user has restrictions when accessing data in an application

D.

If the authorizations for a business user are missing or insufficient

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Question # 10

What is the primary goal of using a solution order in an SAP S/4HANA Cloud system?

A.

To enable an SAP customer to only use one document type for all service-related processes, replacing service contracts, service orders and so on.

B.

To enable an SAP customer to provide a specific and detailed pre-defined solution to a problem for one of their customers.

C.

To enable an SAP customer to only use one document type for all sales and service processes, replacing sales orders, service contracts, service orders and so on.

D.

To enable an SAP customer to address their market for selling, delivering and managing combinations of (project) services, subscriptions and products using one overall document for one of their customers.

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Question # 11

Based on the SAP Activate methodology, which activities must you perform in the Explore phase?

Note: There are 2 correct answers to this question.

A.

Use the Quality system to demonstrate SAP Best Practice processes.

B.

Conduct the Fit-to-Standard analysis to gather configuration values.

C.

Define the organizational structure and chart of accounts.

D.

Conduct the Digital Discovery Assessment to identify extension requirements.

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Question # 12

The scope item SAP Field Service Management (49X) has been activated.

Which integration features exist with the integration between SAP S/4HANA Cloud and SAP Field Service Management?

Note: There are 2 correct answers to this question.

A.

Initiating billing in SAP Field Service Management updates the billing status of the service order in SAP S/4HANA Cloud.

B.

After releasing the service order, a service call and the corresponding activities are automatically created in SAP Field Service Management.

C.

The service order is replicated to a service order in SAP Field Service Management with the same document number as it has in SAP S/4HANA Cloud.

D.

Once a technician is assigned, the technician is automatically updated in the corresponding service order document in SAP S/4HANA Cloud.

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Question # 13

Which of the following can be transported using the Software Collection apps in SAP S/4HANA Cloud?

Note: There are 2 correct answers to this question.

A.

UI variants and changes

B.

Custom business objects

C.

Custom business roles

D.

Migration projects

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Question # 14

In the Organizational Structure app in SAP Central Business Configuration, which of the following entities can be added under the Company root node?

Note: There are 2 correct answers to this question.

A.

Sales Organization

B.

Division

C.

Purchasing Organization

D.

Plant

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Question # 15

What are some responsibilities of a Customer Center of Expertise (CCOE)?

Note: There are 3 correct answers to this question.

A.

Serve as a central contact for SAP and manage interactions with the SAP Service Center.

B.

Conduct risk-based assessments to determine the value of activating new processes.

C.

Ensure the resources necessary for the project's success are available.

D.

Reduce the total cost of ownership for IT.

E.

Determine KPIs that will support a continuous improvement mindset.

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Question # 16

What can you configure for credit memo requests in SAP S/4HANA Cloud – Service?

A.

Discount threshold values

B.

Statuses

C.

Document types

D.

Approval reasons

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Question # 17

You need to integrate the headquarters of a company running on SAP S/4HANA with a subsidiary running on SAP S/4HANA Cloud.

In a 2-tier ERP scenario, which integration technologies can you use?

Note: There are 2 correct answers to this question.

A.

SAP Cloud Integration Automation Service

B.

SAP Cloud Connector

C.

SAP Open Connectors

D.

SAP Process Orchestration

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Question # 18

The scope item Solution Order (4GT) has been activated in your SAP S/4HANA Cloud system. You add a product you are selling to your customer to a solution order.

Which of the following features are available?

Note: There are 2 correct answers to this question.

A.

An option called Check Sales Items is available to check whether all required fields needed for follow-up processing have been specified in the solution order item.

B.

Order type and item type/category determination for a sales order that is to be created, is performed in the solution order.

C.

Since no sales order is created, an outbound delivery can be created directly for the solution order item.

D.

An option called Check Sales Items is available to retrieve availability data for the sold product.

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Question # 19

You are working in an SAP S/4HANA Cloud system where scope item In-House Repair (3XK) has been activated.

What is the purpose of using the Perform Prechecks app?

A.

Before starting the actual repair process, you can perform a predefined set of preliminary work steps like disassembly.

B.

Before starting the actual repair process, you can check whether enough capacity is available to start the repair process.

C.

You can check whether all customer-related prerequisites for a repair process have been fulfilled like the existence of a (repair) contract.

D.

You can decide for each repair object whether it needs repairing or should be sent back to the customer.

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Question # 20

What is a manual configuration step that is required before being able to use scope item Subscription Management with Sales Billing (57Z)?

A.

Set-up a special document type for the solution order.

B.

Define a new business partner category for a subscription user.

C.

Maintain a Communication User, System and Arrangement.

D.

Define an item category to identify a subscription in a service order.

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Question # 21

According to the General Data Protection Regulation (GDPR) laws, when are SAP customers considered data controllers?

A.

When they use SAP cloud applications

B.

When they extract legacy data in preparation for migration

C.

When they engage other businesses in the European Union

D.

When they request implementation of a cloud solution

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Question # 22

How can you migrate data to SAP S/4HANA Cloud?

Note: There are 2 correct answers to this question.

A.

RFC calls

B.

File templates

C.

Core Data Services

D.

Staging database

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Question # 23

How does an implementation consultant support customer experts during Fit-to-Standard workshops?

Note: There are 2 correct answers to this question.

A.

Demonstrate SAP Best Practices in the Starter system.

B.

Conduct end-user training on active scope items.

C.

Highlight areas that require configuration or extensibility decisions.

D.

Determine set up instructions for customer-driven integrations.

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Question # 24

Which of the following changes would prevent SAP from running automated business process tests on your behalf?

Note: There are 2 correct answers to this question.

A.

SAP-made changes to the standard test process

B.

Changes to the data input requirements (custom data fields)

C.

Changes to the SAP S/4HANA Cloud release (upgrade)

D.

Configuration changes that impact the process flow

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