3 Months Free Update
3 Months Free Update
3 Months Free Update
You are analyzing your Smart Walk-Thru steps and see significant drop-off following a Wait For step. What should you investigate to try to get to the root of the issue?
You are working on a Smart Walk-Thru step for which there are two buttons a user could click to move forward in the process. After they click either button, the remainder of the process is the same. Which option below is the best way to address this?
Why is it recommended to disable the multi-language Manual Toggle when using the multi-language Auto-Toggle?
You just published WalkMe content from your Editor for the first time. When you refresh your web page, you do not see any of the content. Which of the options could you check? Note: There are 3 correct answers to this question.
In the Editor, a Shuttle has a full green circle next to it when looking at the Production environment. How would you describe the status of this Shuttle?
You just created a SmartTip that is attached to a button. This button is only displayed on a popup modal window that will show up or disappear depending on how the user interacts with the page. When you publish the SmartTip to your site and are testing it, you notice that the SmartTip does not appear at all when opening the popup modal window and the SmartTip is supposed to appear every time the window is opened. What is the first configuration you should check to fix this issue?
You and your Project Lead just had a conversation with a business stakeholder who wants you to create WalkMe content for their team. They provided you with all of the following information: Sales team members are constantly rushing through entering contract details in your sales platform, which adds to inaccurate data for the business. Once they get to the contract page, there are many fields to fill out that are unique to each client. They often don’t remember which is the correct option from a number of dropdown fields, and the company doesn’t currently have any documentation that explains the dropdown fields. What is the end user behavior (pain point) you need to address with WalkMe content?
Your product team has informed you that there is a UI element on the website that has no purpose, is causing user confusion, and they need it removed. They also mentioned that they don’t have enough development resources to remove it for at least a few weeks. What WalkMe solution can you build to help resolve this issue?
Which is the syntax that you type into the developer console to check your jQuery selectors using WalkMe?
You’re analyzing data in Insights, specifically the ‘What Users Are Searching For’ section. You see that users are not finding any helpful content for the search term ‘profile’ because 85% of the searches for that term are resulting in no action. However, you know that you have content published specific for help with ‘profile.’ What should you do?
Which of the following is a way to initiate a Smart Walk-Thru? Note: There are 3 correct answers to this question.