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  • Exam Name: SAP Certified Associate - WalkMe Digital Adoption Consultant
  • Last Update: Jul 8, 2025
  • Questions and Answers: 60
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C_WME_2506 Practice Exam Questions with Answers SAP Certified Associate - WalkMe Digital Adoption Consultant Certification

Question # 6

Which option describes a Smart Walk-Thru Goal?

A.

Goals are used to determine if a user interacted with each individual step of a Smart Walk-Thru.

B.

Goals track how effective a Smart Walk-Thru is with helping users complete a process or action on the site.

C.

Goals log when the Smart Walk-Thru was initiated by another type of WalkMe content (like a Launcher).

D.

Goals track how many users see the last balloon in a Smart Walk-Thru.

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Question # 7

You are analyzing your Smart Walk-Thru steps and see significant drop-off following a Wait For step. What should you investigate to try to get to the root of the issue?

A.

Update your step triggers.

B.

Look at your Smart Walk-Thru step initiators.

C.

Look at your Wait For condition rules.

D.

Remove the step completely.

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Question # 8

You are working on a Smart Walk-Thru step for which there are two buttons a user could click to move forward in the process. After they click either button, the remainder of the process is the same. Which option below is the best way to address this?

A.

Add a Custom Trigger with multiple conditions.

B.

Use a SmartTip to let the users know they can click either button for the flow to continue.

C.

Add a Peer Step.

D.

Create a Split Step.

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Question # 9

Why is it recommended to disable the multi-language Manual Toggle when using the multi-language Auto-Toggle?

A.

To ensure that the Manual Toggle is only available for administrators

B.

Because Manual Toggle consumes more resources than Auto-Toggle

C.

To prevent conflicts where the user's Manual Toggle choice overrides the Auto-Toggle settings

D.

Because the Manual Toggle and Auto-Toggle can cause the page to refresh unexpectedly

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Question # 10

You just published WalkMe content from your Editor for the first time. When you refresh your web page, you do not see any of the content. Which of the options could you check? Note: There are 3 correct answers to this question.

A.

Confirm WalkMe is deployed to the environment.

B.

Investigate whether any Segmentation rules are configured incorrectly.

C.

Switch from Build Mode to Play Mode in the Editor.

D.

Reinstall the WalkMe Editor on your computer.

E.

Confirm that you added categories to the WalkMe Menu.

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Question # 11

In the Editor, a Shuttle has a full green circle next to it when looking at the Production environment. How would you describe the status of this Shuttle?

A.

Draft mode in Test

B.

Archived in Production

C.

Published to Production but has been modified

D.

Published to Production

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Question # 12

You just created a SmartTip that is attached to a button. This button is only displayed on a popup modal window that will show up or disappear depending on how the user interacts with the page. When you publish the SmartTip to your site and are testing it, you notice that the SmartTip does not appear at all when opening the popup modal window and the SmartTip is supposed to appear every time the window is opened. What is the first configuration you should check to fix this issue?

A.

Element Behavior Setting - Appears and Disappears as Result of User Action

B.

SmartTip Position

C.

Element Behavior Setting - Appears After Page Load and Stays Visible

D.

Lock to Element

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Question # 13

What role does WalkMe(X) play in Digital Adoption?

A.

It provides AI-powered assistance within workflows to enhance user experience

B.

It creates new software applications automatically

C.

It restricts access to applications that users struggle with

D.

It replaces the need for any human training sessions

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Question # 14

You and your Project Lead just had a conversation with a business stakeholder who wants you to create WalkMe content for their team. They provided you with all of the following information: Sales team members are constantly rushing through entering contract details in your sales platform, which adds to inaccurate data for the business. Once they get to the contract page, there are many fields to fill out that are unique to each client. They often don’t remember which is the correct option from a number of dropdown fields, and the company doesn’t currently have any documentation that explains the dropdown fields. What is the end user behavior (pain point) you need to address with WalkMe content?

A.

The business has inaccurate data

B.

No help documentation currently exists

C.

Sales team members are rushing through entering contract details

D.

Users do not know which is the correct option in the dropdown fields

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Question # 15

Your product team has informed you that there is a UI element on the website that has no purpose, is causing user confusion, and they need it removed. They also mentioned that they don’t have enough development resources to remove it for at least a few weeks. What WalkMe solution can you build to help resolve this issue?

A.

Build a mandatory field Launcher and place it on top of the UI element.

B.

Build a Resource to a support article on the UI element.

C.

Build a Mini Menu and place it next to the button.

D.

Build a Launcher that will cover up the UI element and make it invisible.

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Question # 16

Which is the syntax that you type into the developer console to check your jQuery selectors using WalkMe?

A.

WMjquery InsertSelectorHere

B.

walkmeJQuery("InsertSelectorHere")

C.

jQuery("InsertSelectorHere")

D.

wmjQuery("InsertSelectorHere")

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Question # 17

You’re analyzing data in Insights, specifically the ‘What Users Are Searching For’ section. You see that users are not finding any helpful content for the search term ‘profile’ because 85% of the searches for that term are resulting in no action. However, you know that you have content published specific for help with ‘profile.’ What should you do?

A.

Give it more time. Users will eventually find the help.

B.

Remove any content related to ‘profile.’

C.

Add Keywords to the content.

D.

Adjust the jQuery for a step in the process.

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Question # 18

Which of the following is a way to initiate a Smart Walk-Thru? Note: There are 3 correct answers to this question.

A.

Normalink

B.

Builder Assistant

C.

Survey

D.

Auto-play

E.

Activate from the Menu

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