E_C4HYCP_12 Practice Exam Questions with Answers SAP Certified Product Support Specialist - SAP Commerce Cloud Certification
Question # 6
Your customer reports an incident where the SAP Commerce system crashes in production.What would you ask for?Note: There are 2 correct answers to this question.
The files that you would ask for when troubleshooting a system crash are the specific scenario to reproduce the issue and the thread dumps taken right before the crash. The specific scenario can help you identify the root cause of the issue and test possible solutions. The thread dumps can help you analyze the state of the threads and identify any deadlocks, memory leaks, or resource contention.