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Salesforce-Associate PDF



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Salesforce-Associate PDF + Testing Engine



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  • Exam Name: Salesforce Certified Associate Exam (SP23)
  • Last Update: 08-Dec-2023
  • Questions and Answers: 112
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Salesforce-Associate Questions and Answers

Question # 1

Get Cloudy Consulting (GCC) currently supports its customers via calls and emails. GCC wants to meet the needs of digitally savvy customers by offering support via web chat as well as SMS, Facebook Messenger, and WhatsApp.

Which Salesforce product should meet this need?


Service Cloud


Experience Cloud


Sales Cloud

Question # 2

Where can a new user set up an email signature in Salesforce?


Personal Settings


User Profile


Email Setup

Question # 3

A Salesforce associate wants to locate a record within the custom object called Shipment’.

What is the most efficient way to find a record within this object?


Global Search


App Launcher


Object Manager

Question # 4

A salesforce associate at Get cloudy Consulting is configuring object access. The requirements are:

Sales Manager must have the same access to Opportunities.

Marketing managers must have the same access to Campaigns.

What is the recommend approach to configuring their access?


Sharing Sets and Manual Sharing


Validation and Assignment Rules


Profiles and Permission Sets

Question # 5

A Salesforce standard profile end user is looking for specific information on an Opportunity record page. They are overwhelmed by the required scrolling to see the page.

What should the user do to simplify the page to see only what they want?


Collapse detail sections.


Remove activities.


Change page layout assignment.

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fr  Emmarie
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