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Practice Free AP-204 Salesforce Accredited Agentforce Consumer Goods Professional Exam Questions Answers With Explanation

We at Crack4sure are committed to giving students who are preparing for the Salesforce AP-204 Exam the most current and reliable questions . To help people study, we've made some of our Salesforce Accredited Agentforce Consumer Goods Professional exam materials available for free to everyone. You can take the Free AP-204 Practice Test as many times as you want. The answers to the practice questions are given, and each answer is explained.

Question # 6

Northern Trail Outfitters (NTO) would like to know if the high value assets placed in stores are compliant. If not compliant, NTO would like a boolean value generated to trigger an action plan for correction. What is the recommended approach to meet the customer ' s requirement and limit the amount of custom code?

A.

Use an inventory check task with flow

B.

Use a custom task with flow

C.

Use a promotion check task with apex

D.

Use a custom task with apex

Question # 7

A consultant for Northern Trail Outfitters (NTO) company advises NTO to leverage Visit Recommendations for the field team. Which build option ensures the strategy is scalable to meet the requirements of NTO?

A.

Build the strategy using Workflows

B.

Build the strategy using Flow Builder

C.

Build the strategy using an Apex class

D.

Build the strategy using Process Builder

Question # 8

A consultant for Northern Trail Outfitters (NTO) company advises NTO to leverage Visit Recommendations for the field team. Which build option ensures the strategy is scalable to meet the requirements of NTO?

A.

Build the strategy using an Apex class.

B.

Build the strategy using Workflows.

C.

Build the strategy using Process Builder.

D.

Build the strategy using Flow Builder.

Question # 9

For flow based tasks, which two statements are correct?

A.

Retail Visit KPIs always need a corresponding Retail Store KPI

B.

A retail store KPI is always needed and is passed to the flow in the variable Retail Store KPI

C.

Flow based tasks should never be used for tasks that require a Retail Visit KPI

D.

Retail Store KPIs are not needed, as long as an Assessment Indicator Definition is available within the flow to create the retail visit kpi

E.

Assessment Task IDs and Visit IDs are passed to the flow in a flow task

Question # 10

Which statement is correct about Consumer Goods - Einstein Visit Recommendations?

A.

Visit Recommendations are automatically generated by recent case activities

B.

Visit Recommendations automatically take into consideration already created visits for the store

C.

Visit Recommendations rules consider the store operating hours

D.

Visit Recommendations can be created using the Next Best Action Strategy

Question # 11

Which permission set allows end-user to leverage the Einstein visit recommendation feature in Consumer Goods Cloud?

A.

Tableau CRM Plus User

B.

Tableau CRM Plus Admin

C.

Retail Execution Lightning Plus

Question # 12

Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?

A.

The Salesforce admin has not created and activated a Salesforce survey

B.

The rep is missing the Create Surveys permission

C.

A custom Assessment Task definition has not been created

D.

A related survey invitation has not been generated

E.

The Retail Execution Survey Lightning Flow has not been action

Question # 13

Which two statements are accurate regarding the Consumer Goods Cloud Retail Store object?

A.

Visit and Orders are child objects of the Retail Store

B.

The Retail Store relates directly to the Promotion object

C.

The Retail Store relates directly to the Shipment object for Direct Store Delivery

D.

Retail Store sharing settings can be inherited from parent accounts

E.

The Retail Store object has a standard Address type field connected with a data integration for importing geo-coordinates

Question # 14

Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?

A.

Tableau CRM Plus User

B.

Retail Execution Lightning Plus

C.

Tableau CRM Plus Admin

D.

Lightning Direct Store Delivery

E.

Action Plans

Question # 15

Which object is connected to Action Plan?

A.

Assessment Task

B.

Visit

C.

Action Plan Template

D.

Retail Store

Question # 16

Which step is required to link an Action Plan to a Visit record?

A.

Create an Action Plan based on the template where the template owners are the Sales Reps.

B.

Create an Action Plan Template by specifying Visit as the target object and publish it.

C.

Activate the Visit to generate Action Plan Tasks.

D.

Activate the Action Plan.

Question # 17

Which Three actions should a System Admin perform to set up a survey assessment task in the Consumer Goods Cloud?

A.

Define Assessment Indicator Definition to capture within survey

B.

Create a Retail Store KPI record of ' Survey Type '

C.

Create a Survey record using Salesforce survey application

D.

Generate survey invitations for the retail store ' Primary Contact '

E.

Define an Assessment Task Definition of type ' In-Store Survey '

Question # 18

Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?

A.

Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter

B.

Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages

C.

Create a quick action to create a note addressed to a team member

D.

Display a notification for every message that a team member sends while the Field Rep is on the app

Question # 19

Which object is exclusively available to users in setup to perform direct store delivery?

A.

Order

B.

Product Transfer

C.

Delivery Task

D.

Shipment

Question # 20

Which statement is true about action plan templates?

A.

Action plan templates can have multiple orders and delivery tasks

B.

Action plan templates can have multiple planogram, inventory and promotion checks

C.

Action plan templates are ready to use after saving

D.

Action plan templates are not extensible through Apex

Question # 21

How would an order template for frequently bought products be created for a particular outlet?

A.

By creating an order assortment record and assigning it to an account

B.

By creating an order with a template status and assigning retail stores in the related tab

C.

By copying a saved cart and editing it in the order task

D.

By assigning store products to a retail store record and selecting the favorite box

Question # 22

Prior to rollout testing users find themselves failing all the test cases related to delivery tasks. What is a potential reason for this?

A.

The tester did not have the Lightning Retail Execution Plus Permission Set added

B.

The tester did not have the Lightning Direct Store Delivery Permission Set added

C.

The tester is outside the geofence for the store

D.

The KPIs are too extreme and causing the system to fail

Question # 23

When performing a search in an inventory check task which products are considered for the search?

A.

All products created by the user

B.

All products associated with the retail store

C.

All products owned by the user

D.

All products in the organization

Question # 24

For flow based tasks, which two statement are correct?

A.

A Retail Store KPI is always needed and is passed to the flow in the variable Retail Store KPI.

B.

Retail Visit KPIs always need a corresponding Retail Store KPI.

C.

Assessment Task IDs and Visit IDs are passed to the flow in a flow task.

D.

Retail Store KPIs are not needed, as long as an Assessment Indicator Definition is available within the flow to create the Retail Visit KPI.

E.

Flow based tasks should never be used for tasks that require a Retail Visit KPI.

Question # 25

How can an Account Manager visualize store visits in their territory for the day by their current status?

A.

By creating a Map Layer using retail store search filters by status and color code the markers by status

B.

By creating a map layer using accounts as a base object and color code the markers by status

C.

By creating a map layer using retail store as the base object and represent the markers by shape

D.

By creating a map layer using visits as the base object and color code the markers by status

Question # 26

Which methodology does Salesforce Maps offer to facilitate the addition of geocoordinates for each retail store location by an admin?

A.

Under geolocation in setting, enable the ' automate geocoordinate mapping to retail store ' option.

B.

Set up a batch job through Salesforce Maps automation to read an address field and add geocoordinates to selected fields.

C.

Click on the individual retail store marker and copy/paste the coordinates from the tooltip to the corresponding retail store longitude and latitude fields.

D.

Create a new map layer containing the desired retail store locations and execute the ' add geocodes ' mass action.

Question # 27

Which are the two primary use cases for performing an in-store survey?

A.

Gathering data on inventory reconciliation

B.

Gathering feedback from customers, consumers, shoppers, and staff

C.

Gathering point of sale data

D.

Gathering data on promotions, inventory requirements and product quality

Question # 28

Which User persona manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives?

A.

Category Manager

B.

Divisional Manager

C.

Sales Manager

D.

Store Manager

Question # 29

A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor ' s product, which makes their products look almost identical. When using Einstein, the competitor ' s product was marked incorrectly as the rep ' s product. What should the rep do to prevent this from happening in the future?

A.

Turn the competitor ' s products around and re-perform the check.

B.

Contact the manager to create a new planogram.

C.

Cancel the task and perform the planogram check manually.

D.

Edit product tags.

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