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Salesforce-Slack-Administrator Practice Exam Questions with Answers Salesforce Certified Slack Administrator (Slack-Admn-201) Certification

Question # 6

What are two reasons why a company would be interested in using SAML single sign-on (SSO) to authenticate its users on Slack?

(Select the TWO best answers.)

A.

It gives organizations more control over their security policies, including password format requirements.

B.

It replaces the need for your admins to have to set up an identity provider (IdP) for Slack.

C.

It is a standard security feature that is available on all of Slack's paid plans.

D.

It allows employees to use the same login credentials they already use for other applications.

E.

It allows your organization to control the encryption keys to your users' data within Slack.

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Question # 7

You're the Primary Org Owner of your org's Slack Enterprise Grid instance. Your Slack instance is comprised of a Global workspace and six additional workspaces aligned to each business unit.

Your organization's Chief Product Officer (CPO) is looking for an asynchronous way to share and demo a major product release to the entire company.

What is the most efficient way for the CPO to accomplish this?

(Select the best answer.)

A.

Record a Slack Clip in an org-wide announcements channel to screen-share, and present the new product release.

B.

Record a demo outside of Slack and import the file into a multi-workspace channel.

C.

Start a Huddle in an org-wide announcements channel to screen-share, and present the new product release.

D.

Create a public channel in the Product & Engineering workspace for everyone to join and share the new product release announcement in channel.

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Question # 8

You provide channel strategy recommendations to your organization and want to ensure the right level of information visibility.

In which situation would a private channel best suit the needs of the teams involved?

A.

A team of human resources members and hiring team members need to have an ongoing discussion regarding an open role, including discussion of role requirements, compensation, and candidate information.

B.

A team within your organization has announced that they’re kicking off a new project and will need a channel to collaborate.

C.

A cross-functional team would like to explore new ideas for providing customer value on a new product line.

D.

Your organization is globally distributed and would like to create a channel specific to events occurring at your organization's headquarters location.

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Question # 9

You're an Org Owner hoping to help your admins implement an automated approval process for app and integration requests.

What is the best approach to take?

A.

• Create an ordered list of conditional rules for app and integration approvals.

• Enable custom approval status notifications to requesters.

• Create rules at both the Enterprise Grid and workspace level.

B.

• Create a list of trusted members for app and integration approvals.

• Enable custom approval status notifications to approvers.

• Create rules at both the Enterprise Grid and workspace level.

C.

• Create rules to approve apps and integrations based on their licensing cost.

• Enable custom approval status notifications to requesters.

• Create rules at the workspace level.

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Question # 10

You're an Org Admin at a security-conscious financial services company. You're rolling out Enterprise Mobility Management (EMM) across the organization.

Leadership asks if it is possible to require guests to use the Slack for EMM app.

How should you respond to this request?

(Select the best answer.)

A.

It's not possible to require guests to use the Slack for EMM app.

B.

Guests are required to use the Slack for EMM app by default.

C.

Guests can be required to use the Slack for EMM app.

D.

Guests can only login through the desktop app to access your workspaces.

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Question # 11

What is true when public file sharing is enabled?

A.

Integrated data loss prevention (DLP) solutions can monitor files in private channels and direct messages (DMs).

B.

Your organization's file sharing settings will apply to all files uploaded to a Slack Connect channel by any of the up to 250 organizations that have joined the channel.

C.

File upload permissions to Slack Connect channels can't be restricted.

D.

In a public channel, only admins can create an external link for a file.

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Question # 12

You're an Org Admin of an Enterprise Grid org consisting of three workspaces: IT, Internal, and Contractors.

An executive wants to create a communication channel with everyone in the IT and Internal workspace, but not Contractors.

What is the best way to create this channel so that it will only be visible to people in the IT and Internal workspaces?

(Select the best answer.)

A.

Create an org-wide channel, and exclude the Contractors workspace.

B.

Create a Slack Connect channel between the IT and Internal workspaces.

C.

Create a channel in the IT workspace, and invite members from the Internal workspace as guests.

D.

Create a multi-workspace channel between the IT and Internal workspaces.

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Question # 13

Amy is an Org Owner on an Enterprise Grid plan.

A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake. Amy needs to remove the file and determine who has downloaded it.

What should Amy do to accomplish this goal?

A.

Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.

B.

Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.

C.

Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.

D.

Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.

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Question # 14

You've just joined the Org Admin team at your organization.

You notice that the setting for "public file sharing" is toggled to "enabled" in your organization.

What ability does enabling "public file sharing" give members?

A.

Members can share files externally by creating public URLs.

B.

Members can share files in public channels within the Slack Enterprise Grid.

C.

Members can share files with guests in Slack.

D.

Members can share files externally via Slack Connect channels.

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Question # 15

You’re a Workspace Owner at Acme Inc.

You notice that the #help-benefits channel receives a large number of off-topic payroll requests.

In which two ways can you help address this issue?

(Choose 2 answers.)

A.

Work with the benefits team to help them respond to each individual payroll-related request with a gentle reminder that this channel is for benefits questions only.

B.

Work with the benefits team to set a clear channel topic, and pin a post that includes the scope of requests/questions that belong in #help-benefits.

C.

Use the share feature in Slack to notify the payroll team of each request that has been posted in the #help-benefits channel via direct message (DM).

D.

Encourage channel owner(s) from the benefits team to add members of the payroll team to #help-benefits to respond to each payroll request.

E.

Encourage the payroll team to create their own public #help channel in Slack so employees have a place to go with their questions and requests.

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Question # 16

Your organization is on the Slack Enterprise Grid plan.

What are three benefits of syncing identity provider (IdP) groups?

(Select the THREE best answers.)

A.

Automatically adds or removes members of an IdP group to workspaces within your org.

B.

Makes membership for certain channels required to ensure that all members of an IdP group remain members of a channel.

C.

Makes membership for certain workspaces required to ensure that all members of an IdP group remain members of a workspace.

D.

Automatically assigns system roles.

E.

Automatically assigns approved apps to certain groups within your org.

F.

Automatically assigns admin roles.

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Question # 17

You're an Org Admin for an organization with sales associates traveling globally.

You need to ensure Slack mobile access remains secure even if a device is lost or stolen.

What is the best option to increase the likelihood of keeping information on mobile devices secure?

(Select the best answer.)

A.

Require users to sign out of Slack on their mobile device when it's not in use.

B.

Require mobile devices to have a passcode.

C.

Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after a specified time frame.

D.

Do not allow Slack app download on corporate mobile devices.

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Question # 18

The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.

As an Admin, what should you do to set them up for success? (Choose all that apply.)

A.

Allow everyone on the Customer Support team to approve and install the apps they need.

B.

Approve and install apps to integrate their support tools with Slack.

C.

Streamline an incident management workflow.

D.

Organize and name channels in a way that makes information, procedures, and policies easier for people to find.

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Question # 19

You are Workspace Admin of a small but fast-growing organization on Slack’s Free plan.

You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.

Which Slack feature and plan will suit this need?

A.

Google Workspace single sign-on (SSO) and user groups on the Slack Pro plan

B.

Mandatory two-factor authentication (2FA) on the Slack Free plan

C.

Mandatory SAML single sign-on (SSO) and identity provider (IdP) groups on Slack Enterprise Grid

D.

SAML single sign-on (SSO) and identity provider (IdP) groups on the Slack Business+ plan

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Question # 20

You're a Workspace Owner on the Slack Business+ plan.

Your company receives a report indicating the leak of trade secrets and needs to urgently investigate by reviewing Slack content in public channels.

What is the best way to quickly handle this request?

(Select the best answer.)

A.

Contact Slack, and apply to export data from all channels and conversations, including private channels and direct messages (DMs).

B.

Contact Slack, and request access to export the required public channel data.

C.

Use the Import/Export Data tool under workspace settings to export the required public channel data.

D.

Use the Discovery APIs to export the required public channel data.

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Question # 21

You're an Org Owner on the Slack Enterprise Grid plan responsible for posting news for your entire organization to read. You want to limit posting permissions to admins only.

Sometimes the newsletters contain important action items, so it’s important that everyone in your organization sees the message.

What is the best way to post your message?

(Select the best answer)

A.

Create a default org-wide channel called #announcements, and post your newsletter in this channel.

B.

Send your newsletter to your team's channel and then copy/paste the link to your message to each team channel in your organization.

C.

Send your newsletter in all of your department-specific channels to maximize visibility.

D.

Send your newsletter to your organization's #general channel, and use the @channel notification.

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Question # 22

The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.

Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)

A.

Whether to enable admin-approved apps

B.

Who is allowed to add custom emoji

C.

Who can create and archive channels

D.

Who can invite new members

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Question # 23

You're an Org Admin for your university's Slack Enterprise Grid organization.

You want to measure Slack adoption for incoming students one month into the school year.

What is the best option to measure adoption analytics?

A.

Refer to the total number of messages sent in direct messages (DMs).

B.

Refer to the total number of channels and workspaces incoming students have joined one month into the school year.

C.

Refer to the average number of days users were active within the last month.

D.

Refer to the number of workspaces incoming students have created one month into the school year.

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Question # 24

Lindy leads an internal communications team.

Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.

Which initiative should Lindy proceed with to drive behavioral change?

A.

Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack’s search capabilities.

B.

Work closely with the executive team, and have them mandate public channel usage.

C.

Encourage executives to model this behavior and communicate in public channels themselves.

D.

Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack’s search capabilities.

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Question # 25

A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training.

Which of the below would be the most effective way to increase members’ productivity in Slack?

A.

Show employees how they can request new apps to be installed in Slack.

B.

Train everyone on how to create Slack integrations.

C.

Allow employees to install social apps, like Giphy, that will help attract new Slack members.

D.

Connect tools they are already using, like Google Calendar or Box, to Slack.

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Question # 26

You're the Primary Org Owner for your university's Slack Enterprise Grid. You're responsible for launching Slack to first-year students and faculty members.

What is the most efficient way to set up students as full members and faculty members as Workspace Admins?

(Select the best answer.)

A.

Use SCIM provisioning to create accounts for students and faculty members. Then, update their profile fields to reflect their title by syncing with the SCIM API.

B.

Use SCIM provisioning to create accounts for students and faculty members, and create an identity provider (IdP) group for all faculty members. Then, promote the members of the IdP group in bulk to Workspace Admins.

C.

Use "Just-in-time" provisioning to allow students and faculty members to create an account upon first login, eliminating the time and effort with onboarding new accounts. Then, promote each faculty member to Workspace Admin.

D.

Use either "Just-in-time" or SCIM provisioning to invite students and faculty members to Slack. Then, create a user group of faculty members and promote that user group in bulk to Workspace Admins.

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Question # 27

You are a Slack admin and you have just implemented Enterprise Key Management (EKM) within your Enterprise Grid.

In which situation would it be most appropriate to revoke the key?

A.

When a Multi-Channel Guest is invited into one of the company's workspaces.

B.

When working with contractors in a Slack Connect channel.

C.

When sensitive information is placed in the incorrect channel and shared with other users.

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Question # 28

Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.

Which action should Marianne’s team take first to address the problem?

A.

Change her workspace settings to allow all members to archive channels.

B.

Standardize and communicate channel naming conventions.

C.

Encourage members to add a channel purpose and topic.

D.

Restrict new channel creation to admins only.

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Question # 29

Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin’s account at the end of that day.

What will happen?

A.

The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in.

B.

The account will change to "Inactive"; after 72 hours, Camdin will lose access to Slack.

C.

Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.

D.

Cortez will not be able to deactivate Camdin’s account; only the Primary Owner can deactivate a Workspace Owner.

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Question # 30

You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.

The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.

Which TWO steps should you take to allow the customer support team to create the workflow?

A.

Add members of the customer support team as App Managers under workspace App Management settings.

B.

Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.

C.

Enable channel email addresses to forward support emails to their dedicated channel.

D.

Enable Workflow Builder and webhooks in Workflow Builder.

E.

Add a Workflow creation policy to allow "Everyone, except Guests" to create workflows in your Enterprise Grid.

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Question # 31

A bank must archive all communications for several years due to a new government regulation. Your compliance department wants to understand how best to meet these requirements for Slack.

Which feature should you leverage to meet these regulatory requirements?

(Select the best answer.)

A.

Data Loss Prevention (DLP)

B.

Mobile Device Management (MDM)

C.

Enterprise Key Management (EKM)

D.

eDiscovery

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Question # 32

Lydia, an Org Admin on Enterprise Grid, wants to appoint members from her company's corporate events team to invite external guests to Slack. However, these corporate events team members are regular Slack members, not Workspace Admins.

Where should Lydia go to allow these individuals to start inviting guests on Slack?

A.

Workspace Transfer Ownership page

B.

Organization Policies

C.

Workspace Invitations page

D.

Workspace Settings

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Question # 33

You're a Workspace Admin cleaning up inactive channels.

You find a channel inactive for nine months with important content and one member remaining.

What should you do?

A.

Notify the one channel member, then delete the channel.

B.

Notify the one channel member, then archive the channel.

C.

Notify the one channel member that you are keeping the channel active, but limiting posting permissions to admins only.

D.

Notify the one channel member, then rename the channel and add #archived as a prefix.

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Question # 34

Your company wants to add outside consultants onto a project in Slack.

They are not allowed to set up their own Slack workspace, and your company is security-focused.

What is your best course of action?

A.

Create a new workspace for external collaboration, and add the consultants as members.

B.

Add the consultants to the project channel as Multi-Channel Guests with a six-month expiration date.

C.

Invite the consultants as Multi-Channel Guests, and create a private channel for the consultants and the project team.

D.

Create a new channel for the project, and add the consultants to the project channel as Single-Channel Guests.

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Question # 35

Which of the following would most make your company a good candidate to use Slack’s Enterprise Key Management (EKM)?

A.

Your company’s employees primarily use unsecured mobile devices to access Slack.

B.

Your company frequently shares personally identifiable information (PII).

C.

You use Azure for all of your key management.

D.

Your company is in the public sector.

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Question # 36

You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel and tags all project members.

What should you ask the member to do?

(Select the best answer.)

A.

Start a group direct message (DM) with project team members who may know the answer to the member's question.

B.

Start a direct message (DM) to the project team members individually to see if they know the answer.

C.

Delete the message, and direct the member to the help channel.

D.

Post the question in a channel related to the project.

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Question # 37

You're a Workspace Owner introducing Slack to your organization for the first time.

In order to encourage employees to use Slack, you've organized a contest to see who can send the most messages in Slack channels in a week.

What's the best way to determine the winner?

(Select the best answer.)

A.

View the Channels tab in the Slack analytics dashboard.

B.

Install a custom bot in each channel to count all messages.

C.

View the Members tab in the Slack analytics dashboard.

D.

Export messages from your workspace to view message data offline.

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Question # 38

You're upgrading your organization to Slack Enterprise Grid.

You want to be thoughtful about your channel and workspace strategy before finalizing your design.

What should you do?

A.

Migrate existing workspaces into your Enterprise Grid org so that employees can familiarize themselves with its features as you plan the design.

B.

Survey a selection of end users to determine whether existing knowledge networks are already in place.

C.

Review the technical requirements for your single sign-on (SSO) system to ensure it is compatible with Slack.

D.

Develop a Champions Network of interested users to help share the design with others.

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Question # 39

You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.

As product manager for the company’s RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.

Unfortunately, one of the supplier’s deliveries has not arrived, and if you don’t receive it by next week, your inventory and sales will be negatively affected.

Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.

What should you do?

A.

Send a message that includes an @channel and @here to #supplier-bindings.

B.

Send a message that includes an @channel and @everyone to #supplier-bindings.

C.

Send an @everyone in a message to your workspace-wide #general channel.

D.

Direct message your key contact who belongs to the connected channel, so they are directly informed.

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Question # 40

You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization.

Which two steps should you take before moving the channel?

(Select the TWO best answers.)

A.

Remove all members from the channel. They will need to be added again after the channel has moved.

B.

Confirm that you are an admin in both the origin and destination workspaces.

C.

Confirm that the channel history has been exported.

D.

Confirm that the Org Owner is prepared to review and approve the channel move request.

E.

Confirm that all channel members are members of the destination workspace.

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Question # 41

Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org.

Large Inc.'s Human Resources (HR) director is looking to streamline how they:

    Share department-specific policies, and

    Handle sensitive questions hiring managers may have regarding recruiting and candidate offers.

Each department has its own separate Enterprise Grid workspaces. How should the HR director use Slack for this use case?

(Select the best answer.)

A.

Create a multi-workspace public channel for each department, and add the hiring managers to the appropriate channel.

B.

Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel.

C.

Create a private channel in the HR workspace, and add the departmental hiring managers to that channel.

D.

Create separate hiring manager group direct messages (group DMs) for each Department.

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Question # 42

A finance team wants to nominate a team member to be a Slack Workspace Admin.

Which team member's prior experience would make them the optimal candidate for this role?

(Select the best answer)

A.

The candidate encourages Slack etiquette in channels and frequently answers Slack-related questions from colleagues. They provide feedback to the current Workspace Admins on Slack settings and policies at the company.

B.

The candidate has experience creating custom integrations to improve the onboarding process for the company's new hires.

C.

The candidate worked closely with the finance team to set up and request Slack Connect channels with external partners. They also helped design the process for approving Slack Connect channel requests at the company.

D.

The candidate relies on Slack in their day-to-day role and frequently asks the IT team questions about Slack features.

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Question # 43

What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)

A.

A keyword is used in a message.

B.

A new channel is created.

C.

A new member joins a channel.

D.

A new member joins the workspace.

E.

A specific date and time.

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Question # 44

As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months.

You'll manage this external collaboration using guests or Slack Connect.

What is the best method for managing this collaboration?

A.

Use Slack Connect to allow each organization to manage privacy settings, oversee channel naming, and add their own team members as project needs shift.

B.

Provide the communications agency with guest accounts so that they can invite additional external users to the channels as needed.

C.

Use Slack Connect in order to automatically sunset the external access to the shared Slack channels after the 8 months is completed.

D.

Provide the communications agency with guest accounts so that you can block file uploads/downloads for this work.

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Question # 45

You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.

You now need to create a process that will efficiently allow for new workspace requests and approvals.

What should you do?

A.

Enable workspace creation requests via Org Settings.

B.

Post the requirements in the #general channel so that your members can see them.

C.

Inform users that if they want a new workspace they should reach out to you via direct message (DM).

D.

Create a workflow in the #help-admins channel that requires users to provide justification for their request.

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Question # 46

You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users, and user groups.

Which is the most important step when setting up your workspaces?

(Select the best answer.)

A.

Minimize the number of multi-workspace channels to administer.

B.

Take into account the cultural dynamics within the company.

C.

Ensure users can frequently and easily switch between workspaces throughout the day.

D.

Identify an appropriate set of Workspace Owners and Admins for each workspace.

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Question # 47

Large Inc.'s HR Director wants to streamline sharing HR policy information and handling sensitive questions from hiring managers.

HR has its own workspace.

How should you advise the HR Director to use Slack for this use case?

(Select the best answer.)

A.

Create an org-wide public channel for recruiting and hiring, and add all hiring managers in the organization.

B.

Create an org-wide private channel for recruiting and hiring, and add all hiring managers in the organization.

C.

Create a private channel in the HR workspace, and add all hiring managers in the organization.

D.

Create a public channel in the HR workspace, and add all hiring managers in the organization.

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Question # 48

You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private.

What is one example of an acceptable reason to convert a public channel to private?

A.

Members of the workspace do not wish to be notified of new content in the channel.

B.

Channel membership is low; in the single digits.

C.

Several members in the channel are also communicating by direct message (DM).

D.

Channel members need to share sensitive files which should not be accessible by the wider workspace.

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Question # 49

You're the Primary Org Owner of a large Slack Enterprise Grid org composed of 10 workspaces for individual business units.

How should you delegate responsibilities appropriately?

A.

Delegate a Workspace Admin from each business unit to handle everyday tasks, such as member requests.

B.

Delegate an Org Admin from each business unit to handle everyday tasks, such as member requests.

C.

Create a multi-workspace channel for selected members to manage all admin requests for the organization.

D.

Delegate an Org Owner from each business to handle everyday tasks, such as member requests.

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Question # 50

Your company uses a popular online tool to help monitor inventory in the warehouse. You need to get reports from the tool into Slack by the end of the week.

As a Slack admin, what is the first thing you should do? (Select the best answer.)

A.

Set up an automatic email forwarding process outside of Slack to send the reports into Slack.

B.

Gather a team to begin developing a custom Slack app.

C.

Create a workflow using an incoming webhook once the report is generated.

D.

Search the Slack App Directory for an existing Slack app that supports the online tool.

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Question # 51

As the Org Admin of a large corporation, you've received many requests from external users connected via Slack Connect.

Which TWO actions can you take within the External People Management dashboard?

(Choose 2 answers.)

A.

Remove external members from Slack Connect channels when they were invited with "Can only post" permissions.

B.

Remove external members from Slack Connect channels when they were invited with "Can post & invite" permissions.

C.

View all Slack Connect invitations.

D.

Approve or deny Slack Connect requests.

E.

View all external people connected to your org and the Slack Connect channels they belong to.

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Question # 52

You're a member of a public Slack Connect channel that is being used to collaborate with members of a partner organization. You can see that one of your primary contacts at the partner organization is already a member of the channel, but they're having trouble locating the channel in their Slack instance.

You send them the channel name in a direct message (DM) so that they can search it in Slack, but they still cannot locate the channel.

What is the reason for this?

(Select the best answer.)

A.

The employee of the partner organization is not a member of the Slack Connect channel.

B.

The Slack Connect channel is private in the partner organization's workspace, so the employee cannot search for it.

C.

The employee of the partner organization does not have posting permissions in the channel.

D.

The Slack Connect channel may have a different name in the partner organization's workspace.

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Question # 53

You're an Org Admin for an organization with an Enterprise Grid plan. You receive a list of several full members who will be leaving the organization in 5 days, with the instruction to deactivate their accounts after their departure.

What is the best way to do this?

A.

Deactivate the members in the Organization Settings 'Members' tab.

B.

Contact Slack via /feedback to get the members deactivated.

C.

Deactivate the members utilizing the SCIM API.

D.

Request the Primary Org Owner do this, as they are the only one who can perform this action.

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Question # 54

You're an Org Admin for your Slack Enterprise Grid org.

Three departments must collaborate while maintaining access controls.

How should users be onboarded into discrete workspaces while maintaining access limits?

A.

Create a workflow to manage workspace access requests, and add users manually to the correct workspace upon approval.

B.

Allow users to join the workspaces at their own direction.

C.

Connect an identity provider (IdP) group to appropriate workspaces to control membership.

D.

Direct users in those departments to self-manage their memberships via invite requests.

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Question # 55

You will be managing a new product launch and have just been assigned a new team of 12 members.

You need to introduce yourself and the project scope.

What should you do?

(Select the best answer.)

A.

Create a new private channel for the project, invite the team members, and introduce yourself and the project scope.

B.

Start a group direct message (group DM) with the members on the team introducing yourself and the project scope.

C.

Start a direct message (DM) with each member individually, introducing yourself and the project scope.

D.

Create a new public channel for the project, invite the team members, and introduce yourself and the project scope.

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Question # 56

When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?

A.

To use slash commands without disturbing the rest of the channel members

B.

To add responses such as “thank you” or “I’m looking into it” without cluttering the channel needlessly

C.

To make multiple discussions in the same channel easier to follow

D.

To ensure that others in a channel will be notified of new messages

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Question # 57

You're the Org Admin for a company's Slack Enterprise Grid organization. Currently, Workspace Admins can decide how guest invitations are managed within their workspace. You want to lock this policy so that guest invitations can only be approved by Org Owners and Admins.

What action should you take to make this change?

(Select the best answer)

A.

Lock guest invitations from each workspace's setting page.

B.

Ask the Org Owner to make this change because only Org Owners can change org-level policies and settings.

C.

Notify users that guest invitations must be submitted at the org level in the announcements channel.

D.

Lock guest invitations from the org admin dashboard.

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Question # 58

You're a Workspace Admin on a Slack Enterprise Grid plan.

Your marketing team is working with an external contractor for a new product launch.

The contractor does not have Slack access, and multiple internal teams need to collaborate with them.

Which type of access should you recommend for the contractor?

A.

Multi-Channel Guest with access to all relevant project channels

B.

Slack Connect direct message (DM) between the contractor and project lead

C.

Single-Channel Guest with access to one project channel

D.

Full member with access to the marketing workspace

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Question # 59

Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces but are allowed to join other workspaces if they want to.

What is the main benefit of this Grid design?

A.

Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.

B.

Members experience less context switching when they are given the chance to access several workspaces.

C.

There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.

D.

Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org-wide policy and process decisions.

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Question # 60

You're an IT Manager and Slack Workspace Owner leading a team on the Business+ plan.

Your security team requests a governance process for app installations and approvals, including audit tracking and rationale collection.

What is the best approach that uses native functionality to address the security team's request?

A.

Preapprove the most common tools that workspace members would need, and provide the security team with this list. Restrict apps that are not currently approved for use.

B.

Turn on app approval within the Manage Apps dashboard, and require end users to provide a comment for each installation request in the App Directory. Add the members of your team to the list of App Managers, and send all approval requests to a public #plz-apps channel.

C.

Turn on app approval within the Manage Apps dashboard. Limit app approval to Workspace Owners only using Slackbot, and let the security team know when new apps are approved in the #team-security channel.

D.

Create a public channel called #triage-apps. Implement a Workflow Builder workflow with a form that asks end users to submit their app request name and a rationale. App Managers can then review and approve or deny the app from the App Directory.

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Question # 61

Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages because public channel message retention settings are set to delete messages after 20 days. The decision regarding this setting was made 2 years ago, and now the setting is no longer required.

Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.

Which settings and permissions should Teara change to promote increased communication outside of direct messages?

A.

Changing the workspace’s message retention and deletion policy for all channels and direct messages to "Keep Everything" and allowing everyone to create channels

B.

Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created

C.

Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only

D.

Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels

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Question # 62

You're a Workspace Owner for a Slack Business+ workspace, working with your security team to launch Slack globally.

You want members to integrate Slack with their daily productivity apps from day one.

What should you do?

A.

Pre-approve daily productivity apps, and restrict apps that security has already deemed too risky.

B.

Use an Admin API to manage and approve apps automatically.

C.

Turn on app approvals, and have users individually request to install each app.

D.

Pre-approve daily productivity apps, and restrict apps that are not commonly used.

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Question # 63

You're an Org Owner at a 10,000-person company that uses Slack across the organization.

In a recent feedback survey, employees have expressed frustrations about silos, lack of transparency, and difficulty locating information.

IT leadership asks you to provide metrics that can be tracked over the course of the next year to measure progress toward increasing transparency.

What type of data would you recommend the team track?

(Select the best answer.)

A.

Number of weekly active members (i.e., active in the last 7 days)

B.

Percentage of messages viewed in public channels vs. in private channels and direct messages (DMs)

C.

Number of multi-workspace channels across the organization

D.

Percentage of message engagement in org-wide announcements channels in the last six months

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