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  • Exam Name: Certified Implementation Specialist - Software Asset Management Professional Exam
  • Last Update: Apr 30, 2024
  • Questions and Answers: 141
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CIS-SAM Practice Exam Questions with Answers Certified Implementation Specialist - Software Asset Management Professional Exam Certification

Question # 6

Which of the following features are available from the main publisher results screen of the License Workbench? (Choose three.)

A.

All Publishers

B.

Publisher Compliance

C.

Pinned Publishers

D.

Publisher License Metrics

E.

Publishers Out of Compliance

F.

Publisher Software Models

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Question # 7

As part of the discovery process, when records are written to the software installation table a check is performed to determine if the information already exists in the discovery model table, if a record exists, what does the system do?

A.

The record is deleted and recreated to ensure the most recent discovery model is recorded.

B.

Nothing, the record exists so it is ignored.

C.

A new record is created for the installation in the discovery model table.

D.

A reference to the discovery model record is identified and associated to the software installation record.

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Question # 8

Reclamation rules can be applied to what types of software? (Choose two.)

A.

Subscription software

B.

End-of-life software

C.

Blacklisted software

D.

Installed software

E.

Free-ware software

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Question # 9

A Software Product can only have a single license metric type associated to it.

A.

True

B.

False

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Question # 10

Which feature provides detailed, actionable information for software reconciliation?

A.

License Workbench

B.

License Position Report

C.

Normalization and Content Service dashboard

D.

Normalization Suggestions

E.

Historical Results

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Question # 11

What type of publisher lifecycle information does the Software Lifecycle report prioritize?

A.

Information provided in the demo data

B.

Information entered by the user

C.

Information entered by the publisher

D.

Information provided by the software library

E.

Information provided by the publisher pack

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Question # 12

Risk is configured by default, to calculate Risk = High for a change that is scheduled with only 3 days lead time. Your customer’s change policy requires that changes be requested with 5 days lead time.

How would you satisfy this requirement?

A.

Update the Risk Property for Insufficient lead time

B.

Update the Risk Assessment Matrix for Insufficient lead time

C.

Update the Calculate Risk UI Action

D.

Update the Risk Matrix for insufficient lead time

E.

Update the Risk Condition for Insufficient lead time

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Question # 13

Within Software Asset Management there are many key terms to understand, what is the best definition for Software Allocation?

A.

One or more use rights assigned to a specific device or user.

B.

Something acquired with use rights.

C.

The process of normalizing a discovered software installation to standardized values.

D.

Finding and recognizing software or a software feature on a device.

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Question # 14

You have a contract that is getting ready to expire. What options do you have for handling this contract and remaining compliant? (Choose three.)

A.

Reject

B.

Extend

C.

Cancel

D.

Activate

E.

Delete

F.

Renew

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Question # 15

When reconciliation is run, a list of product results displays the compliance status of software versions and editions with respect to discovery and entitlements.

A.

True

B.

False

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Question # 16

Within the Capability Blueprint there are 4 tiers identified. Which tier is identified as Tier 1?

A.

Strategic Conformance

B.

Operational Integration

C.

Trustworthy Data

D.

Practical Management

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Question # 17

Which of the following are valid on import errors (vs. after import) when using the automated entitlement import feature? (Choose three.)

A.

Purchased rights should be greater than 0

B.

The end date must be greater than the start date

C.

Publisher Part Number and Software Model not found

D.

Duplicate entry

E.

Publisher Part Number already exists

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Question # 18

Software reclamation is integrated with which of the following to automate the process of uninstalling software from devices and reclaiming those software rights?

A.

Integrated Risk Management

B.

HR Management

C.

Client Software Distribution

D.

Incident Management

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Question # 19

A(n)__________ is required for a user or device to consume software rights.

A.

License

B.

Allocation

C.

Entitlement

D.

Workflow

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Question # 20

You can view IBM, Microsoft, Oracle and VMware license metrics as part of ServiceNow standard baseline configuration features.

A.

True

B.

False

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Question # 21

Which of the following remediation options can be performed on an individual user or device basis? (Choose three.)

A.

Remove Unallocated Installs

B.

Remove Unlicensed Installs

C.

Create Allocations

D.

Remove Allocations

E.

Purchase Rights

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