5V0-35.21 Practice Exam Questions with Answers VMware vRealize Operations Specialist Certification

The administrator needs the Active Directory domain administrator account and password to configure service discovery to identify which virtual machines are running Active Directory services. Service discovery is a feature of vRealize Operations that allows the administrator to discover and monitor the applications and services running on the virtual machines in the environment1. Service discovery can be performed using two methods: credential-less and credential-based. Credential-less service discovery uses VMware Tools to query the guest operating system for the list of running processes, and then matches them with a predefined set of signatures to identify the applications and services2. Credential-based service discovery uses the credentials provided by the administrator to log in to theguest operating system and run commands or scripts to discover the applications and services3. Credential-less service discovery can be used for most common applications and services, such as web servers, database servers, or file servers, but it has some limitations, such as not being able to discover clustered or distributed applications, or applications that run on non-standard ports4. Credential-based service discovery can be used for more complex and customized applications and services, such as Active Directory, Exchange, or SharePoint, but it requires the administrator to provide the appropriate credentials for each guest operating system. For Windows operating systems, the credentials must be either a local administrator account or a domain administrator account. For Active Directory services, the domain administrator account is preferred, as it has the necessary permissions to access the Active Directory information and configuration. Therefore, the administrator needs the Active Directory domain administrator account and password to configure service discovery to identify which virtual machines are running Active Directory services. No credentials are needed since credential-less service discovery can be used (option A) is not a correct answer, as credential-less service discovery cannot discover Active Directory services, which require credential-based service discovery. Local Windows administrator account and password (option B) is not a correct answer, as the local administrator account may not have the sufficient permissions to access the Active Directory information and configuration, which require the domain administrator account. Active Directory domain user account and password (option D) is not a correct answer, as the domain user account may not have the necessary permissions to access the Active Directory information and configuration, which require the domain administrator account. References:

• 1: vRealize Operations Manager User Guide, VMware, 2021, p. 237.
• 2: vRealize Operations Manager User Guide, VMware, 2021, p. 238.
• 3: vRealize Operations Manager User Guide, VMware, 2021, p. 239.
• 4: vRealize Operations Manager User Guide, VMware, 2021, p. 240.
• [5]: vRealize Operations Manager User Guide, VMware, 2021, p. 241.
• [6]: vRealize Operations Manager User Guide, VMware, 2021, p. 242.
• [7]: vRealize Operations Manager User Guide, VMware, 2021, p. 244.

A cloud account in vRealize Operations is a configuration that enables data collection from a cloud platform or service. vRealize Operations supports various cloud account types, such as vCenter Server, AWS, Azure, Google Cloud Platform, VMware Cloud on AWS, and VMware Cloud on Dell EMC1. VMware Cloud on AWS is a cloud account type that allows you to monitor and manage your VMware Cloud on AWS SDDC resources, such as hosts, clusters, datastores, and virtual machines2. NSX-T and NSX-V are not cloud account types, but network and security solutions that can be integrated with vRealize Operations3 . References: 1: Cloud Accounts in vRealize Operations 2: Configure a VMware Cloud on AWS Cloud Account in vRealize Operations 3: Configure an NSX-T Cloud Account in vRealize Operations : [Configure an NSX-V Cloud Account in vRealize Operations]

 The frequency at which new services are discovered when using Service Discovery in vRealize Operations is every 5 minutes. Service Discovery is a feature of vRealize Operations that allows the administrator to discover and monitor the applications and services running on the virtual machines in the environment1. Service Discovery can be performed using two methods: credential-less and credential-based. Credential-less Service Discovery uses VMware Tools to query the guest operating system for the list of running processes, and then matches them with a predefined set of signatures to identify the applications andservices2. Credential-based Service Discovery uses the credentials provided by the administrator to log in to the guest operating system and run commands or scripts to discover the applications and services3. Credential-less Service Discovery collects the information about the services running inside the guest every five minutes4. Credential-based Service Discovery collects the information about the services running inside the guest every 24 hours5. Therefore, the frequency at which new services are discovered when using Service Discovery in vRealize Operations depends on the method used, but the most frequent one is every 5 minutes for credential-less Service Discovery. References:

• 1: vRealize Operations Manager User Guide, VMware, 2021, p. 237.
• 2: vRealize Operations Manager User Guide, VMware, 2021, p. 238.
• 3: vRealize Operations Manager User Guide, VMware, 2021, p. 239.
• 4: Credential-Less Service Discovery with vRealize Operations, VMware, 2020, 4.
• 5: Service Discovery with VMware vRealize Operations, Brock Peterson, 2021, 5.

The workload placement feature between vRealize Automation Cloud and vRealize Operations Cloud allows vRealize Operations Cloud to provide recommendations for the initial placement of virtual machines based on the demand and allocation models. To enable this feature, the following pre-requisites must be met12:

• Both vRealize Automation Cloud and vRealize Operations Cloud must manage the same Cloud Account. This means that the vCenter Server instance that is used as a cloud account in vRealize Automation Cloud must be the same as the one that is monitored by vRealize Operations Cloud. This ensures that the vSphere objects are consistent and identifiable across both platforms.
• In vRealize Automation Cloud, the target Cloud Zone Placement Policy must be set to ADVANCED. This option activates the integration with vRealize Operations Cloud and allows it to provide placement recommendations based on the vRealize Operations policy settings. The other options, such as SPREAD or BINPACK, use the vRealize Automation Cloud’s own placement logic and do not leverage vRealize Operations Cloud.
• All clusters within the target Cloud Zone must have fully automated VMware DRS enabled. This is a requirement for vRealize Operations Cloud to provide placement recommendations, as it relies on the DRS algorithm to balance the workload across theclusters. If the clusters do not have DRS enabled or set to manual or partially automated, vRealize Operations Cloud cannot provide placement recommendations.

The other options, such as installing the vRealize Operations Management Pack for vRealize Automation Cloud, enabling VMware HA on the clusters, or setting the placement policy to SPREAD, are not required to enable the workload placement feature between vRealize Automation Cloud and vRealize Operations Cloud. References: 1: Advanced Workload Placement for Allocation Model 2: Learn more about workload placement

Single sign-on (SSO) is typically integrated with vSphere and vRealize Operations Manager to control user access and permissions. By using SSO, the administrator can leverage the existing vSphere permissions to automatically ensure users have appropriate access to vSphere objects within vRealize Operations Manager without having to manage separate permissions or access lists.

Data nodes are the type of node in a vRealize Operations (vROps) design that allow an administrator to scale out vROps to monitor very large environments. Data nodes are additional nodes that have all the vROps services installed, such as UI, Controller, Analytics, Collector, and Persistence. Data nodes perform data collection and analysis, and increase the capacity and performance of the vROps cluster. Data nodes can be added or removed as needed to adjust to the changing workload and environment size. Remote collectors are not a type of node in a vROps design, but a separate component that can be deployed to collect data from remote sources and send it to the vROps cluster. Remote collectors do not store data or perform analysis, and do not increase the capacity or performance of the vROps cluster. Replica Primary nodes and Primary nodes are not the type of node that allow an administrator to scale out vROps to monitor very large environments, but the type of node that provide high availability and continuous availability for the vROps cluster. Replica Primary nodes and Primary nodes contain critical services that cannot be replicated across all cluster nodes, such as Global xDB, NTP server, and GemFire locator. Replica Primary nodes and Primary nodes do not perform data collection and analysis, and do not increase the capacity or performance of the vROps cluster. References: About vRealize Operations Cluster Nodes, section “About vRealize Operations Cluster Nodes”. vRealize Operations Manager User Guide, section “Create and Configure Dashboards”.

• https://docs.vmware.com/en/VMware-Aria-Operations/8.12/Configuring-Operations/GUID-5B6169B5-CBB8-4B0F-BAF6-3BF5C2708304.html

References:

1: Dashboards in VMware vRealize Operations 2: Create a Dashboard 3: Widgets in VMware vRealize Operations 4: [Add a Widget to a Dashboard] 5: [Top-N Widget] : [Metric Chart Widget] : [Interaction Widget] : vRealize Operations Manager User Guide : vRealize Operations Manager Installation and Configuration Guide : [vRealize Operations Manager Concepts Guide] : [vRealize Operations Manager Administration Guide] : [vRealize Operations Manager Customization and Extensibility Guide] : [vRealize Operations Manager Troubleshooting Guide] : [vRealize Operations Manager API Programming Guide] : [vRealize Operations Manager Certification Exam Guide]

According to the VMware vRealize Operations Reference Materials, the reason for seeing zero prices for the VMs in the new environment after creating and attaching a pricing card is that the cost calculation has not run yet. The cost calculation is a process that runs every 24 hours by default, and it updates the cost information for all the objects in the inventory based on the assigned pricing cards. Therefore, the administrator needs to wait for the next cost calculation cycle to see the updated prices for the VMs in the new environment. The other options are incorrect because they are either false or irrelevant. The prices are not only available for ESXi hosts, but for any object that has a pricing card attached. A cost-based pricing card can be used to calculate the cost of an object based on its actual resource consumption, and it does not result in zero prices. The pricing card was attached to the VM resource, otherwise the administrator would not see the pricing card name in the cost dashboard. References: Pricing Overview; Cost Calculation; Create a Pricing Card

A list view displays information about specific objects in a tabular format. You can select the object type, the metrics or properties to display, and the sorting and filtering options for the table. A list view is useful for comparing data across multiple objects or for exporting data to a CSV file. References:

• Create and Configure a View
• [List View]

The function that is unavailable in the vRealize Operations Admin UI is viewing alerts, symptoms, and policies. The Admin UI is a separate interface from the Product UI that provides access to selected maintenance functions beyond what the Product UI supports. TheAdmin UI is used for platform administration tasks, such as upgrading vRealize Operations, enabling or disabling High Availability (HA), uploading and installing vRealize Operations PAK files, taking vRealize Operations Online/Offline, and managing certificates, passwords, and users1. The Admin UI does not provide access to the operational functions, such as viewing alerts, symptoms, and policies, which are available in the Product UI. The Product UI is used for monitoring and managing the objects, metrics, alerts, dashboards, reports, and policies in vRealize Operations2.

References: 1: About the vRealize Operations Administration Interface 2: About the vRealize Operations Product Interface

vRealize Operations is a self-driving IT operations management platform that delivers continuous performance optimization, efficient capacity and cost management, and intelligent remediation for the VMware SDDC and hybrid cloud environments1. The use cases for vRealize Operations are aligned with these three key outcomes, as follows:

Option B is a valid use case, as Intelligent Remediation enables vRealize Operations to proactively detect and resolve issues across applications, infrastructure, and cloud services. It provides full-stack visibility, integrated compliance, and automated workflows for faster troubleshooting and remediation2.

Option D is also a valid use case, as Efficient Capacity and Cost Management enables vRealize Operations to optimize resource utilization, reduce costs, and plan for future demand. It provides real-time capacity analytics, what-if scenarios, cost transparency, and budget planning3.

Option E is also a valid use case, as Continuous Performance Optimization enables vRealize Operations to balance and optimize performance and efficiency across the SDDC and hybrid cloud. It provides automated workload placement, resource reclamation, and proactive configuration management.

Option A is not a valid use case, as Implement Zero Trust is not a core outcome of vRealize Operations. Zero Trust is a security model that requires strict verification of identity and access for every request and transaction, regardless of the location or device. While vRealize Operations can help monitor and enforce compliance policies, it is not designed to implement Zero Trust on its own.

Option C is not a valid use case, as Self-Service Catalog is not a core outcome of vRealize Operations. Self-Service Catalog is a feature of VMware vRealize® Automation™, which is a cloud automation platform that allows users to request and provision IT services from a catalog of predefined items. vRealize Operations can integrate with vRealize Automation to provide visibility and control over the cloud resources, but it does not provide the catalog functionality itself.

Option F is not a valid use case, as Infrastructure Pipelining is not a core outcome of vRealize Operations. Infrastructure Pipelining is a concept of applying DevOps principles and practices to the provisioning and management of infrastructure resources. It involves using code, automation, and continuous integration and delivery tools to streamline and standardize the infrastructure lifecycle. vRealize Operations can support Infrastructure Pipelining by providing insights and recommendations for the infrastructure performance and capacity, but it does not provide the pipelining functionality itself.

References:

• vRealize Operations - VMware Docs
• Intelligent Remediation - VMware Docs
• Efficient Capacity and Cost Management - VMware Docs
• [Continuous Performance Optimization - VMware Docs]
• [Zero Trust Security - VMware Docs]
• [vRealize Automation - VMware Docs]
• [Infrastructure Pipelining - VMware Blogs]

According to the VMware vRealize Operations Cloud Cost Management Guide1, cost drivers are the factors that influence the cost of running a service or a resource. Cost drivers can be based on various parameters, such as hardware, software, labor, power, cooling, etc. Cost drivers can be configured in vRealize Operations to reflect the actual costs of the monitored environment and to generate accurate cost reports and analysis.

One of the types of cost drivers that can be configured in vRealize Operations is Server Hardware. This cost driver allows the administrator to specify the purchase price and date of the physical servers that host the virtual machines. The purchase price and date are used to calculate the depreciation and the residual value of the servers over time. The Server Hardware cost driver has three sub-types: Traditional, Hyper-Converged, and Cloud. Each sub-type has different options and calculations for the cost driver.

The Traditional sub-type is used for servers that have separate storage devices, such as SAN or NAS. The Hyper-Converged sub-type is used for servers that have integrated storage devices, such as vSAN. The Cloud sub-type is used for servers that are hosted by a cloud provider, such as AWS or Azure.

Therefore, the correct answer is A. Server Hardware: Hyper-Converged, as this is the type of cost driver that should be selected by the administrator to configure the cost of the nodes within the VMware vSAN cluster that are being monitored. References:

• 1: VMware vRealize Operations Cloud Cost Management Guide, https://docs.vmware.com/en/vRealize-Operations/8.5/vrealize-operations-manager-85-cloud-cost-management-guide.pdf, page 9-10, 15-16

 A super metric is a custom metric that you can define using existing metrics and mathematical functions. They allow you to create new metrics that are specific to your environment and can help you gain deeper insights into the performance and health of your infrastructure1. Before enabling a super metric in a policy, you need to associate it to an object type. An object type is a category of objects that share common characteristics, such as hosts, virtual machines, clusters, datastores, etc. By associating a super metric to an object type, you can calculate the super metric for all the objects of that type and display it in the dashboards and reports2. For example, if you create a super metric that calculates the average CPU usage of all the virtual machines in a cluster, you need to associate it to the cluster object type. Then, you can enable the super metric in a policy and apply it to the cluster object or group. This way, you can monitor the average CPU usage of the cluster as a super metric3. References: 1: Configuring Super Metrics 2: Metrics and Properties Details 3: Supercharge Your vRealize Operations with Super Metrics

To achieve the goal of automated remediation, the administrator needs to include two alert components in the alert definitions: recommendations and actions. Recommendations are the remediation options that are provided to the users to resolve the problems that the generated alert indicates. Actions are the vRealize Operations tasks that can be executed on the target systems to automate the remediation process. The administrator canassociate one or more actions with a recommendation, and configure the action to run automatically or manually when the alert is triggered1. References:

• Defining Alerts in vRealize Operations
• What’s Your Issue? How to Use vRealize Operations Alerts

 The option within the What-If Analysis feature that should be used to obtain the information is Workload Planning: Traditional. This option allows the administrator to define scenarios that can potentially add or remove workloads to or from actual data centers orcustom data centers. vRealize Operations models the scenario and calculates whether the desired workload can fit in the targeted data center or custom data center, and how it affects the capacity and performance of the cluster1. The administrator can also specify the profile of the workload, the start and end date of the scenario, and the annual projected growth of the workload2.

The other options are not correct, because they do not match the use case of adding virtual machines to a non-hyperconverged cluster. Cluster Planning: Traditional allows the administrator to define scenarios that can potentially add or remove hosts to or from clusters, and evaluate the impact on the cluster capacity and performance3. Virtual Machine Planning: Traditional allows the administrator to define scenarios that can potentially add or remove virtual machines to or from hosts, and evaluate the impact on the host capacity and performance. Infrastructure Planning: Traditional allows the administrator to define scenarios that can potentially add or remove infrastructure components, such as datastores, networks, or adapters, and evaluate the impact on the infrastructure capacity and performance.

References:

• What-If Analysis - Workload Planning: Traditional - VMware Docs
• What-If Analysis with vRealize Operations 8.0 - VMware Blogs
• What-If Analysis - Cluster Planning: Traditional - VMware Docs
• [What-If Analysis - Virtual Machine Planning: Traditional - VMware Docs]
• [What-If Analysis - Infrastructure Planning: Traditional - VMware Docs]

When creating an alert definition that has multiple symptoms, the triggered symptom that sets the criticality is the most critical symptom. The criticality of an alert definition is the level of severity or urgency that the alert indicates, such as Critical, Immediate, Warning, or Informational. The criticality of an alert definition is determined by the highest criticality of the symptoms that are included in the alert definition1. When an alert is generated, the criticality of the alert is set by the most critical symptom that triggered the alert. For example, if an alert definition has two symptoms, one with a criticality of Critical and one with a criticality of Warning, and both symptoms are triggered, the alert will have a criticality of Critical. However, if only the symptom with a criticality of Warning is triggered, the alert will have a criticality of Warning2. References: 1: Policy Alert Definitions 2: Alert Definition Best Practices

 Keeping Self-Provider Mode Off is the correct setting of Widget-2 in Dashboard-B to satisfy the requirement. Self-Provider Mode is a widget setting that determines whether the widget can provide data to itself or receive data from another widget. If Self-Provider Mode is On, the widget provides data to itself based on its configuration and does not receive data from other widgets. If Self-Provider Mode is Off, the widget receives data from another widget that is configured as a provider. In this case, the requirement is thatWidget-2 of Dashboard-B should be populated with the information from Widget-1 of Dashboard-A, which means that Widget-2 should receive data from Widget-1. Therefore, Widget-2 should have Self-Provider Mode Off, and Widget-1 should have Widget-2 as a receiver in its widget interactions. Keeping Refresh Content Off or On is not relevant to the requirement, as it only affects the frequency of data refresh in the widget. Keeping Self-Provider Mode On is the opposite of what is needed, as it would prevent Widget-2 from receiving data from Widget-1. References: Configuring Widgets, section “Widget Settings”. Configuring Widget Interactions, section “Widget Interactions”. vRealize Operations Manager User Guide, section “Create and Configure Dashboards”.

The impact setting of an alert definition determines which badge of an object is affected when the alert is triggered. The impact setting can be one of the following: Health, Risk, or Efficiency. The Health impact indicates that the alert affects the current state of the object and requires immediate attention. The Risk impact indicates that the alert affects the future state of the object and requires proactive action. The Efficiency impact indicates that the alert affects the optimal use of resources by the object and requires optimization. Therefore, to achieve the goal of affecting the Risk badge of an object when the alert is triggered, the administrator should configure the impact setting of the alert definition to Risk. References: Defining Alerts in vRealize Operations; Policy Alert Definitions

A metric configuration in vRealize Operations is a collection of metrics that you can apply to one or more widgets in a dashboard. A metric configuration allows you to customize the metrics that you want to display on the widgets, and also to define the color, label, unit, and aggregation type for each metric. You can create, edit, or delete metric configurations from the Metric Configuration page in the Administration menu1. A metric configuration is not the same as a metric group, which is a predefined set of metrics that you can select from the widget configuration panel2. A dashboard navigation is a feature that allows you to link one or more widgets or views in a dashboard to another dashboard, and pass the selected object as a filter to the destination dashboard. When a dashboard navigation is created, the destination widgets or views are filtered by the selected object from the source dashboard3. An alert can be created from the Alert list widget, which displays the alerts for the selected object or group of objects in a dashboard. You can create an alert by clicking the Add Alert icon on the widget toolbar, and then selecting the alert definition, the object, and the alert properties4. Dashboards can be added by installing management packs, which are extensions that provide additional monitoring and management capabilities for various solutions and platforms. However, dashboards can also be added by creating custom dashboards, importing dashboards from the VMware Marketplace, or cloning existing dashboards. References: 1: Manage Metric Configurations 2: Select Metrics for Widgets 3: Create Dashboard Navigation 4: Create an Alert from the Alert List Widget : [Create and Configure Dashboards]

Remote Checks are a type of Telegraf plugin that allow you to monitor the availability and performance of remote services or endpoints from the Telegraf agent installed on a virtual machine. You can configure Remote Checks from the Manage Telegraf Agents page in vRealize Operations. There are two types of Remote Checks available: ICMP and TCP. ICMP (Internet Control Message Protocol) checks use ping commands to test the connectivity and response time of a target IP address or hostname. TCP (Transmission Control Protocol) checks use socket connections to test the connectivity and response time of a target IP address or hostname and port number. SMTP (Simple Mail Transfer Protocol), FTP (File Transfer Protocol), and RDP (Remote Desktop Protocol) are not Remote Checks, but they are Application Services that can be discovered and monitored by the Telegraf agent using other plugins. References:

• Additional Operations from the Manage Telegraf Agents Page
• Telegraf Agent Remote Check
• Checking SSL/TLS Certificate Validity Period using vRealize Operations Application Monitoring
• Automating App Monitoring
• vRealize-Automated-Install-of-Telegraf-Agent

 Symptom types are the categories of conditions that can trigger symptoms and alerts in vRealize Operations. There are six symptom types available: Metric / Property, Message, Fault, Smart Early Warning, External Event, and Metric Event1. Metric / Property symptoms compare the values of metrics or properties of an object to a static or dynamic threshold2. Fault symptoms detect faults or errors on an object based on the fault events collected by the adapter3. Alert, Action, and Recommendation are not symptom types, but they are components of alert definitions that provide information and guidance on how to resolve the problems identified by the symptoms4. References:

• Symptom Definitions
• Create a Symptom Definition Based on Metrics or Properties
• Create a Symptom Definition Based on Fault Events
• Alert Definitions

The nature of this change is that the administrator will now be able to complete tasks associated with remediation actions, such as executing actions on alerts, recommendations, or symptoms. This is because the PowerUser role includes all the privileges of the PowerUserMinusRemediation role, plus the privileges to perform remediation actions. The PowerUserMinusRemediation role is a predefined role that has all the privileges of the Administrator role except for user management, cluster management, and remediation actions. The PowerUser role is a predefined role that has all the privileges of the Administrator role except for user management and cluster management. Therefore, by adding the PowerUser role to the administrator’s user account, the helpdesk team has granted the administrator the additional privilege to perform remediation actions. The administrator will not be able to perform cluster management tasks or user management tasks, as these privileges are not included in the PowerUser role or the PowerUserMinusRemediation role. The administrator will not remain unable to complete tasks associated with remediation actions, as this privilege is included in the PowerUser role. References: Roles and Privileges in vRealize Operations, section “Roles and Privileges in vRealize Operations”. vRealize Operations Manager User Guide, section “Create and Configure Dashboards”.

 According to the VMware vRealize Operations User Guide1, vRealize Operations allows the user to perform various actions on vSphere virtual machines from the product UI. These actions can help to manage, optimize, and troubleshoot the virtual machines and their resources. Some of the actions that can be performed on vSphere virtual machines from vRealize Operations product UI are:

• Create virtual machine snapshot: This action creates a snapshot of the virtual machine, which is a point-in-time copy of the virtual machine state and data. A snapshot can be used to revert the virtual machine to a previous state, or to clone or migrate the virtual machine. The user can specify the name, description, and memory options for the snapshot.
• Delete virtual machine snapshot: This action deletes a snapshot of the virtual machine, which frees up the disk space used by the snapshot. The user can select the snapshot to delete from a list of available snapshots for the virtual machine.
• Move virtual machine: This action moves the virtual machine to a different host or cluster within the same vCenter Server. The user can select the destination host or cluster from alist of compatible and available options. The move action can help to balance the workload or improve the performance of the virtual machine.

Therefore, the correct answers are A. Create virtual machine snapshot, B. Delete virtual machine snapshot, and C. Move virtual machine, as these are three of the actions that can be performed on vSphere virtual machines from vRealize Operations product UI. References:

• 1: VMware vRealize Operations User Guide, https://docs.vmware.com/en/vRealize-Operations/8.5/vrealize-operations-manager-85-user-guide.pdf, page 31-32, 34-35, 37-38

The cause of this issue is that changes made to scope, time, or potential evidence are not saved after logging out of the vRealize Operations user interface. The troubleshooting workbench feature allows the administrator to perform advanced troubleshooting tasks on an alert or an object by looking for potential evidences of a problem within a specific scope and time range. The administrator can modify the scope, time, or potential evidence in the active session, but these changes are not persistent and are lost when the administrator logs out or closes the browser1. The administrator can see the virtual machine context as a recent search because the recent searches are stored in the browser’s local storage, but the changes made to the troubleshooting workbench are not2.

The other options are not the cause of this issue. Option A is incorrect because the troubleshooting workbench feature is available in all editions of vRealize Operations, and the license edition does not affect the saving of the changes3. Option C is incorrect because there is no Save option when using the troubleshooting workbench, and the administrator cannot save the changes manually1. Option D is incorrect because restoring the vRealize Operations instance from an earlier backup would not affect the changes made to the troubleshooting workbench, as they are not stored in the vRealize Operations database or file system1.

References: 1: Troubleshooting Workbench Home Page 2: Where You Find the Troubleshooting Workbench 3: [vRealize Operations Manager Editions]

 According to the vRealize Operations User Guide1, the action that the administrator should take to accomplish the goal of making sure that the existing vRealize Operations Manager instance can monitor a newly deployed vSAN cluster within an existing vCenter Server is to enable vSAN monitoring under the existing vCenter Server Cloud Account. A vCenter Server Cloud Account is a configuration that defines the connection details and credentials of the vCenter Server instance that manages the vSphere components, such as clusters, hosts, datastores, and virtual machines. By enabling vSAN monitoring under the vCenter Server Cloud Account, the administrator can allow vRealize Operations Manager to collect data from the vSAN cluster and monitor the health, performance, capacity, and configuration of the vSAN components, such as disk groups, disks, fault domains, and storage policies. The guide provides the steps to enable vSAN monitoring under the vCenter Server Cloud Account using the vRealize Operations Manager user interface1. The other options are not correct because:

• Adding vSAN cluster under Other Accounts is not a valid action, as there is no such option in the vRealize Operations Manager user interface. The Other Accounts option under Administration is used to add accounts for other types of cloud services, such as AWS, Azure, Google Cloud, or Kubernetes, but not for vSAN cluster1.
• Downloading and installing vRealize Operations Management Pack for vSAN is not a required action, as vRealize Operations Manager already supports vSAN monitoring natively without the need of any additional management pack. The vRealize Operations Management Pack for vSAN is an optional extension that provides additional dashboards, alerts, and reports for vSAN monitoring, but it is not necessary to accomplish the goal2.
• Adding vSAN cluster under Cloud Accounts is not a valid action, as there is no such option in the vRealize Operations Manager user interface. The Cloud Accounts option under Administration is used to add accounts for VMware Cloud services, such as VMware Cloud on AWS, VMware Cloud Director, or NSX-T, but not for vSAN cluster1. References: 1: vRealize Operations User Guide, pages 17-18, 21-222: vRealize Operations Management Pack for vSAN, Overview section.

Cloud Accounts are the connections that allow vRealize Operations Manager to collect data from various cloud platforms and services. vRealize Operations Manager supports several types of Cloud Accounts, such as VMware Cloud, Amazon Web Services, Microsoft Azure, Google Cloud, and Kubernetes1. To monitor all supported environments, the administrator can use any combination of these Cloud Accounts, depending on the cloud services that the company is consuming. However, among the options given, only Amazon Web Services (AWS) and VMware Cloud on AWS are valid Cloud Accounts that can be used in vRealize Operations Manager. AWS is the leading public cloud provider that offers a wide range of compute, storage, networking, database, analytics, and other services2. VMware Cloud on AWS is a hybrid cloud service that delivers a consistent VMware environment on the AWS infrastructure, allowing customers to migrate, extend, and modernize their applications3. Both AWS and VMware Cloud on AWS can be integrated with vRealize Operations Manager by configuring the respective Cloud Accounts and providing the necessary credentials and regions45.

Google Cloud, Alibaba Cloud, and IBM Cloud are also popular public cloud providers that offer various cloud services, but they are not supported as Cloud Accounts in vRealize Operations Manager. Therefore, they cannot be used to monitor the environments in vRealize Operations Manager. To monitor these cloud platforms, the administrator might need to use other tools or methods, such as third-party management packs, custom integrations, or external APIs . References:

• Cloud Accounts
• Amazon Web Services
• VMware Cloud on AWS
• Configure an Amazon Web Services Cloud Account in vRealize Operations
• Configure a VMware Cloud on AWS Cloud Account in vRealize Operations
• [Google Cloud Platform Management Pack for vRealize Operations]
• [Alibaba Cloud Monitoring]
• [IBM Cloud Monitoring]

• VMware Cloud Services is a platform that provides a unified and consistent way to access and manage VMware Cloud products and services across multiple clouds and regions. VMware Cloud Services allows you to create and manage Organizations, which are logical units that group users, services, and resources under a common identity and billing account12.
• An Organization Owner is a user role that has full administrative privileges and control over the Organization and its services. An Organization Owner can invite other users to join the Organization and assign them different roles and permissions. An Organization Owner can also remove users from the Organization or revoke their invitations34.
• An invitation is a request that an Organization Owner sends to a user to join the Organization and access the services. An invitation contains a link that the user can click to accept the invitation and onboard the Organization. An invitation also specifies the roles and permissions that the user will have in the Organization and its services5 .
• An invitation is valid for 7 days before it is revoked. This means that the user has 7 days to accept the invitation and onboard the Organization, otherwise the invitation will expire and the user will not be able to join the Organization. The Organization Owner can resend the invitation if the user did not accept it within 7 days, or cancel the invitation if the user is no longer needed in the Organization .

References:

1: VMware Cloud Services - VMware 2: VMware Cloud Services Overview - VMware Docs 3: User Roles in VMware Cloud Services - VMware Docs 4: Manage Users in VMware Cloud Services - VMware Docs 5: Accept an Account Invitation - VMware Docs : [Invite Users to an Organization - VMware Docs] : [VMware Cloud Services Console User Guide] : [Getting Started with VMware Cloud Services] : [vRealize Operations Manager User Guide] : [vRealize Operations Manager Installation and Configuration Guide] : [vRealize Operations Manager Concepts Guide] : [vRealize Operations Manager Administration Guide] : [vRealize Operations Manager Customization and Extensibility Guide] : [vRealize Operations Manager Troubleshooting Guide] : [vRealize Operations Manager API Programming Guide] : [vRealize Operations Manager Certification Exam Guide]

According to the VMware vRealize Operations User Guide1, a Super Metric is a custom metric that is derived from one or more existing metrics. A Super Metric can be used to calculate complex formulas, aggregate data across multiple objects, or create new metrics that are not available by default. A Super Metric can be created using the Super Metric Editor in vRealize Operations.

However, before a Super Metric’s data collection may begin, the Super Metric must be enabled in a policy. A policy is a set of rules and settings that determine how vRealize Operations analyzes and manages the objects in the environment. A policy can be applied to one or more object types or groups. To enable a Super Metric in a policy, the administrator must edit the policy, select the Collect Metrics and Properties option, and then select the Super Metric from the list of available metrics. The administrator can also specify the collection level, collection interval, and retention period for the Super Metric.

The other options are not required before a Super Metric’s data collection may begin. Enabling in Alerts, Object Types, or Objects are not necessary steps for collecting Super Metric data. These options are used for different purposes, such as creating alert definitions, defining object relationships, or assigning policies to individual objects. References:

• 1: VMware vRealize Operations User Guide, https://docs.vmware.com/en/vRealize-Operations/8.5/vrealize-operations-manager-85-user-guide.pdf, page 35-36, 39-40, 43-44

The three main categories for reclamation that are available to the administrator in the Reclaim view on the Home Screen navigation are orphaned disks, snapshots, and powered off VMs. The Reclaim view is a feature of vRealize Operations that allows the administrator to identify and reclaim the wasted or unused resources in the environment, such as storage, CPU, and memory1. The Reclaim view shows the potential savings and the actions that can be taken to reclaim the resources for each category. The orphaned disks category shows the virtual disks that are not associated with any virtual machine, and that can be deleted to free up storage space2. The snapshots category shows the snapshots that are older than a specified age, and that can be deleted to free up storage space and improve performance3. The powered off VMs category shows the virtual machines that are powered off for more than a specified period, and that can be deleted or archived to free up storage, CPU, and memory resources4. The unused datastores category (option A) is not a main category for reclamation that is available in the Reclaim view, as it is not a source of wasted or unused resources. The unused datastores are datastores that are not used by any virtual machine or host, and that can be removed from the inventory or assigned to other objects5. The VM disks utilized %10 or less category (option E) is not a main category for reclamation that is available in the Reclaim view, as it is not a source of wasted or unused resources. The VM disks utilized %10 or less are virtual disks that have low utilization, and that can be resized to reduce the allocated storage space6. The unused hosts category (option F) is not a main category for reclamation that is available in the Reclaim view, as it is not a source of wasted or unused resources. The unused hosts are hosts that are not used by any virtual machine or cluster, and that can be removed from the inventory or assigned to other objects. References:

• 1: vRealize Operations Manager User Guide, VMware, 2021, p. 77.
• 2: vRealize Operations Manager User Guide, VMware, 2021, p. 78.
• 3: vRealize Operations Manager User Guide, VMware, 2021, p. 79.
• 4: vRealize Operations Manager User Guide, VMware, 2021, p. 80.
• 5: vRealize Operations Manager User Guide, VMware, 2021, p. 81.
• 6: vRealize Operations Manager User Guide, VMware, 2021, p. 82.
• [7]: vRealize Operations Manager User Guide, VMware, 2021, p. 83.

According to the vRealize Operations User Guide1, Business Intent is a feature that allows the administrator to define the performance, efficiency, and consolidation goals for the clusters and hosts in the SDDC, and to specify the maximum amount of cluster resources to be reserved for burst capacity. Business Intent is applied to objects in vRealize Operations using vCenter Server tags, which are key:value labels that allow operators to add meta-data to vCenter Server objects. By tagging VMs, hosts, and/or clusters with specific tags, the administrator can create business-related placement constraints, such as VMs can only be placed on hosts/clusters with matching tags. For example, the tag OS: Linux can indicate a cluster or VM that is assigned to the category OS with a tag name of Linux. vRealize Operations then uses these tags to optimize the placement and balance of the workloads, and to perform automated remediation actions in the event of an issue. The other options are not correct because:

• Groups are not used to apply Business Intent to objects in vRealize Operations. Groups are collections of objects that share common characteristics, such as type, name, location, or relationship. Groups are used to organize objects for monitoring, analysis, alerting, or policy assignment, but not for workload placement or balance1.
• Policies are not used to apply Business Intent to objects in vRealize Operations. Policies are sets of configuration settings that define how vRealize Operations monitors and manages the objects in the SDDC. Policies are used to enable or disable alerts, metrics, properties, symptoms, recommendations, or actions for different types of objects, but not for workload placement or balance1.
• Roles are not used to apply Business Intent to objects in vRealize Operations. Roles are collections of permissions that define what actions a user can perform on the objects in the SDDC. Roles are used to control the access and visibility of the objects for different users, but not for workload placement or balance1. References: 1: vRealize Operations User Guide, pages 57-59, 62-63, 66-67, 70-71.

 To access the Troubleshoot with Logs dashboard from vRealize Operations, the administrator must configure the vRealize Log Insight integration from the vRealize Operations interface and configure vRealize Operations in vRealize Log Insight. The Troubleshoot with Logs dashboard allows the administrator to view graphs of log events in the environment, or create custom sets of widgets to access the information that matters most. The dashboard requires the integration of vRealize Operations with vRealize Log Insight, which is a log management and analysis tool1. The integration can be done in twoways: by configuring the vRealize Log Insight adapter in vRealize Operations, or by configuring vRealize Operations in vRealize Log Insight. Both methods are necessary to access the Troubleshoot with Logs dashboard and the Logs tab in vRealize Operations2. References: 1: Troubleshoot with Logs Dashboard 2: Configuring vRealize Log Insight with vRealize Operations

 The scoreboard widget configuration option that possibly caused this problem is Self Provider set to On. The Self Provider option determines whether the widget shows metrics of the objects selected during editing of the widget or selected on another widget. When the Self Provider option is set to On, the widget shows metrics of the objects selected during editing of the widget. When the Self Provider option is set to Off, the widget shows metrics of the objects selected on another widget. Therefore, if the administrator wants to enable a custom metric configuration file to a scoreboard widget in a dashboard, and the custom metrics are defined for a specific object type, the administrator should set the Self Provider option to Off and select the appropriate object type on another widget. Otherwise, the scoreboard widget will not show the new metrics at all, because the custom metric configuration file will not match the object type selected during editing of the widget. References: How the Scoreboard Widget and Configuration Options Work; Solved: How to configure Generic Scoreboard widget to interact with…

According to the vRealize Operations Cluster Management guide1, the Association Member Status indicates the state of the association between the remote collector nodes and the master node in a multisite deployment. The valid statuses are:

• Active: The remote collector node is connected to the master node and is sending data.
• Inactive: The remote collector node is not connected to the master node and is not sending data.
• Unreachable: The master node cannot reach the remote collector node due to network issues or node failure.

The Asymmetric status is not a valid status for the Association Member Status. It is a valid status for the Cluster Status, which indicates the state of the cluster nodes in a single site deployment. The Asymmetric status means that the cluster nodes are not in sync and have different configurations or versions1. References: 1: vRealize Operations Cluster Management guide, pages 3-4.

According to the vRealize Operations documentation, the Administrator role includes privileges to all features, objects, and actions in vRealize Operations, including creating and managing dashboards1. Therefore, if a user has been granted the Administrator role, they can create dashboards regardless of any other roles they may have. The ReadOnly role does not prevent the user from creating dashboards, as it only limits their access to read operations1. The ContentUser and DashboardManager roles are not required for creating dashboards, as they only provide privileges to manage specific content types1. References: 1: Roles and Privileges in vRealize Operations - VMware Docs(https://docs.vmware.com/en/vRealize-Operations/8.10/com.vmware.vcom.core.doc/GUID-9F316466-FACA-4DA0-8F3E-51BC73793990.html)

vRealize Operations Manager supports various notification methods out of the box, including email notifications and integration with third-party systems. Microsoft Teams is one of the platforms supported for notifications, allowing for alerts and updates fromvRealize Operations Manager to be directly sent to a Microsoft Teams channel. This integration facilitates real-time alerting and collaboration within IT teams. However, options like SMS and Slack might require additional third-party plugins or integrations and are not natively supported as out-of-the-box notification types. Remedy, being an IT service management tool, can be integrated but is not a direct notification type.

The configuration that was sized using the vROps sizing tool is High Availability. High Availability is a feature of vRealize Operations that allows the cluster to tolerate the failure of one or more nodes, and to ensure the continuity and availability of the vRealize Operations services1. High Availability can be enabled or disabled in the Admin UI of vRealize Operations, and it requires at least two nodes in the cluster2. The vROps sizing tool is a web-based tool that helps the administrator to estimate the size and the resources needed for a vRealize Operations deployment, based on the number and the type of the objects to be monitored3. The vROps sizing tool provides different sizing options, such as Extra Large, Large, Medium, Small, and Extra Small, and shows the specifications and the costs for each option. The vROps sizing tool also allows the administrator to select the configuration mode, such as High Availability, Continuous Availability, Stretched Cluster, or Fault Tolerance, and shows the impact of the mode on the sizing and the resources4. The image that was sent with the question shows the output of the vROps sizing tool, with the configuration mode set to High Availability. The image shows the recommended size as Medium, with 2 nodes, 5564 metrics, and 980812 properties. The image also shows the other sizing options, such as Extra Large, Large, Small, and Extra Small, with their respective specifications and costs. Therefore, the configuration that was sized using the vROps sizing tool is High Availability. Continuous Availability (option B) is not the correct answer, as it is a different configuration mode that allows the cluster to tolerate the failure of an entire site, and to ensure the zero data loss and the near-zero downtime of the vRealize Operations services5. Continuous Availability requires at least four nodes in the cluster, and it uses synchronous replication between the sites. The image does not show the configuration mode as Continuous Availability, nor the number of nodes as four. Stretched Cluster (option C) is not the correct answer, as it is a different configuration mode that allows the cluster to span across two sites, and to ensure the load balancing and the disaster recovery of the vRealize Operations services. Stretched Cluster requires at least four nodes in the cluster, and it uses asynchronous replication between the sites. The image does not show the configuration mode as Stretched Cluster, nor the number of nodes as four. Fault Tolerance (option D) is not the correct answer, as it is not a configuration mode that is supported by vRealize Operations. Fault Tolerance is a feature of vSphere that provides continuous availability for a virtual machine by creating and maintaining a secondary virtual machine that is identical to the primary virtual machine. Fault Tolerance is not applicable to vRealize Operations, as it does not support the clustering and the scalability of the vRealize Operations nodes. References:

• 1: vRealize Operations Manager Installation and Configuration Guide, VMware, 2021, p. 12.
• 2: vRealize Operations Manager Installation and Configuration Guide, VMware, 2021, p. 13.
• 3: vRealize Operations Manager Installation and Configuration Guide, VMware, 2021, p. 15.
• 4: vRealize Operations Manager Sizing - VMware, VMware, 2021, 1.
• 5: vRealize Operations Manager Installation and Configuration Guide, VMware, 2021, p. 14.
• [6]: vRealize Operations Manager Installation and Configuration Guide, VMware, 2021, p. 16.
• [7]: vRealize Operations Manager Installation and Configuration Guide, VMware, 2021, p. 14.
• [8]: vRealize Operations Manager Installation and Configuration Guide, VMware, 2021, p. 17.
• [9]: vSphere Availability, VMware, 2021, p. 9.

According to the vRealize Operations User Guide1, the two statements that accurately characterize reports in vRealize Operations are:

• A report layout can contain table of contents, cover page, and footer. The report layout defines the appearance and structure of the report, and can include these optional elements to enhance the readability and presentation of the report1.
• Scheduling of reports can be done hourly, daily, weekly, and monthly. The report schedule defines the frequency and time of the report generation, and can be set to run at regular intervals, such as hourly, daily, weekly, or monthly, or at a specific date and time1.

The other statements are not accurate because:

• Views and Dashboards are not the only data types available for a report. A report can also include other data types, such as alerts, events, metrics, properties, and super metrics1.
• Only PDF type reports cannot be used to schedule a report generation. A report can be generated in different formats, such as PDF, CSV, or XML, and any of these formats can be used to schedule a report generation1.
• Reports scheduled for generation can be shared out via email or FTP. A report can be configured to send the generated output to one or more email recipients, or to upload the output to an FTP server1.

References: 1: vRealize Operations User Guide, pages 81-87.

 The vRealize Operations sizing tool is a web-based tool that helps you estimate the resources required for deploying and running vRealize Operations in your environment. The tool has two modes: Basic and Advanced. In the basic mode, you only need to enter information about vCenter objects, such as the number of clusters, hosts, virtual machines, and datastores. The tool also asks for the projected growth rate and data retention period for your environment. Based on these inputs, the tool provides recommendations for the node size, cluster size, and disk space for vRealize Operations. The tool also shows the maximum number of objects and metrics that can be collected by the recommendedconfiguration123. Therefore, the attribute that is required for using the vROps sizing tool in basic mode is the number of clusters. The other attributes, such as the number of virtual machine disks, vSwitches, and port groups, are not required in the basic mode. However, they can be entered in the advanced mode, along with other data sources, such as management packs, vRealize Automation, vRealize Log Insight, etc., to get a more accurate and customized sizing recommendation123. References: 1: Introducing the vRealize Operations Sizing Tool 2: vRealize Operations 8.6.0, 8.6.1, and 8.6.2 Sizing Guidelines 3: Everything You Need To Know About vRealize Operations Manager Sizing Tool

 According to the vRealize Operations User Guide1, one of the best ways to quickly identify the underlying problem of slow application VMs is to use the out-of-the-box Performance dashboards that display contention on both VMs and ESXi hosts. These dashboards show the key performance indicators (KPIs) of CPU, memory, disk, and network for the selected objects, and highlight any contention or saturation issues that may affect the performance. The administrator can use these dashboards to drill down into the details of the metrics, alerts, events, and properties of the objects, and isolate the root cause of the problem. The other options are not correct because:

• Under Inventory, selecting Manage Agent, then selecting the VMs, and running Remote Checks on ICMP, HTTP checks is not a helpful action, as it only verifies the connectivity and availability of the VMs, but does not provide any information about the performance or contention of the VMs or the ESXi hosts2.
• Under Report, using Configuration Report - Virtual Machines to list down possible changes that have occurred is not a helpful action, as it only shows the configuration details of the VMs, such as name, UUID, power state, guest OS, CPU, memory, disk, and network, but does not show any performance or contention metrics or alerts of the VMs or the ESXi hosts3.
• Under Administration, choosing Configuration, selecting Object Relationships, and then identifying the VMs and ESXi hosts relationship to generate a correlation of the metric, and finally, isolate the issue is not a helpful action, as it only shows the hierarchical and logical relationships between the objects, such as parent, child, sibling, and peer, but does not show any performance or contention metrics or alerts of the objects4. References: 1: vRealize Operations User Guide, pages 57-59, 62-632: vRealize Operations User Guide, pages 69-703: vRealize Operations User Guide, pages 81-824: vRealize Operations User Guide, pages 84-85.

According to the VMware vRealize Operations Install and Configure Guide1, when upgrading the vRealize Operations cluster via the Administration UI, the cluster status should change from offline to online after the upgrade process is completed. However, if the cluster status remains offline or fails during the upgrade, the administrator can use the Finish Installation option to resume the upgrade process. The Finish Installation option attempts to bring the cluster online and complete the upgrade. The administrator can monitor the progress of the upgrade from the Administration UI or the Cluster Management page.

The other options are not suitable for managing this problem and continuing the installation process. The Rollback Installation option is used to revert the cluster to the previous version of vRealize Operations, not to resume the upgrade process. The Rollback Installation option is only available if the cluster is online and the upgrade has failed. The administrator should not manually take the cluster offline, as this would interrupt the upgrade process and cause data loss or corruption. References:

• 1: VMware vRealize Operations Install and Configure Guide, https://docs.vmware.com/en/vRealize-Operations/8.5/vrealize-operations-manager-85-installation-and-configuration-guide.pdf, page 54-55, 58-59