ZDTA Practice Exam Questions with Answers Zscaler Digital Transformation Administrator Certification

When the Zscaler Client Connector launches, it initially interacts with the Zscaler Central Authority portal. This portal provides the Client Connector with information about the user's domain and the configured identity provider (IdP). This interaction allows the Client Connector to direct the user to the appropriate authentication endpoint and apply the correct access policies.

The study guide emphasizes the role of the Central Authority in managing user domain information and identity provider details for authentication flows.

The Cloud Firewall includes Deep Packet Inspection (DPI) capabilities that detect protocol evasion techniques where applications try to communicate over non-standard ports to bypass firewall controls. Once detected, the traffic is sent to the appropriate inspection engines for further handling and mitigation. This ensures that evasive traffic does not bypass security controls.

Zscaler Advanced Firewall supports DNS Tunnel and DNS Application Control, capabilities that are not available in the Standard Firewall. This enhances detection and control of DNS-based threats and allows granular enforcement over DNS queries and responses to prevent data exfiltration and command and control activities.

Administrators can build custom dictionaries by defining the exact keywords, phrases, or regex patterns that reflect their organization’s sensitive data. Zscaler then uses these dictionaries in its data?in?motion policies to accurately identify and block or protect matching content.

Zscaler Client Connector’s Tunnel 2.0 encapsulates user traffic in DTLS (or TLS) tunnels to the Zero Trust Exchange, providing both transport security and protocol flexibility before handing off to Zscaler’s inspection and enforcement engines.

The on-premises VM in the Enterprise Data Management (EDM) process primarily locally analyzes cloud transactions for potential Personally Identifiable Information (PII) exfiltration. This allows organizations to detect and prevent sensitive data leaving their environment by inspecting cloud interactions close to their premises.

The study guide highlights that the VM acts as a local control point in the EDM workflow, ensuring sensitive data protection during cloud transactions.

Out of the box, Zscaler’s Malware Protection policy is configured to block any traffic identified as a virus, ensuring known malicious files are denied immediately.

Zscaler uses a proprietary technology called Zscaler PageRisk to calculate risk attributes dynamically for websites. PageRisk assesses the risk level of a website based on a variety of dynamic factors, including the site's content, reputation, and behavior, helping to identify potentially harmful or suspicious sites in real time.

This dynamic risk scoring allows Zscaler to enforce security policies more effectively, blocking or allowing access based on calculated risk rather than static lists alone. The study guide specifies that PageRisk is integral to the platform's adaptive security posture and URL filtering capabilities .

The Zscaler Client Connector is the lightweight agent installed on endpoints - whether at home, in the office, or on the road - to securely forward user traffic into the Zero Trust Exchange.

Cloud Application policies offer deeper, application?aware controls, such as granular actions on specific SaaS functions, making them a superior choice for managing access to modern web apps compared to generic URL filters.

Data Protection provides comprehensive Data Loss Prevention (DLP) capabilities, inspecting content in motion to identify, block, or encrypt sensitive information based on policy.

Zscaler’s IPS engine and Yara?style content signatures specifically detect and block botnet command?and?control traffic, stopping infected hosts from communicating with C2 servers.

The ZDX Score is calculated on a scale from 1 (worst) to 100 (best), where lower values indicate poorer digital experience and higher values indicate optimal performance.

The Deception feature in Zscaler detects intruders attempting to access internal resources by deploying deceptive assets or traps that identify unauthorized or suspicious activity. This proactive approach to threat detection helps identify attackers who have bypassed other defenses.

Zscaler’s Workflow Automation integrates with collaboration platforms like Microsoft Teams and Slack to send real?time DLP violation alerts directly to end?users.

By blocking suspected phishing sites in the Advanced Threats policy, you stop users from reaching malicious pages engineered to capture their credentials.

You obtain the Zscaler One API access token by sending a POST request with your client_id, client_secret (and any other required parameters) to ZIdentity’s OAuth2 token endpoint, which then returns a JWT you use for subsequent API calls.

Advanced Threat Protection provides botnet protection by monitoring connections to known Command and Control (C&C) servers, inspecting command traffic (sending and receiving), and detecting unknown C&C servers using AI/ML techniques. This comprehensive approach helps in identifying and blocking botnet activities effectively.

The study guide details these mechanisms as key elements of the botnet protection feature set in ATP.

Prevent Compromise analyzes device and network telemetry - including security configurations, event logs, and traffic flows - to gauge how well you’re blocking initial intrusion attempts and misconfigurations.

The forwarding mechanism called ZTunnel with Local Proxy creates a loopback address on the machine to forward traffic to the Zscaler cloud. This local proxy intercepts client traffic on the loopback interface and securely forwards it through the Zscaler cloud, providing flexibility and control over traffic forwarding.

Platform Services provide the fundamental capabilities needed by other services within the Zscaler Zero Trust Exchange. These services include core functions such as identity management, policy management, logging, reporting, and API integrations that underpin and support the other service modules.

The study guide clarifies that Platform Services form the backbone of the Zscaler Zero Trust Exchange, enabling seamless interoperability and foundational support for security and access services.

When a connection matches an SSL Inspection rule set to “bypass,” Zscaler performs a passthrough, simply relaying the origin server’s certificate intact to the client rather than substituting its own.

When tunnels (GRE/IPSec) are already configured from trusted locations (like branch offices), the recommended setting is “Tunnel v2.0” for on-trusted networks and “None” for off-trusted. This ensures that while on a corporate network, the Zscaler Client Connector uses the pre-established tunnels, but falls back to direct or other secure methods (like VPN or ZCC tunnel) when off-trusted. This aligns with Zscaler's best practices for hybrid deployment.

Imported MIP labels are applied as matching criteria within a custom DLP Policy, letting ZIA inspect data in motion and enforce actions (block, quarantine, notify) based on the sensitivity label assigned by Microsoft Information Protection.

Multiple distributed DNS resolvers providing local results connect Zscaler users to the nearest Microsoft 365 servers. This approach ensures users get localized DNS resolution, which directs them to the closest Microsoft 365 endpoint, improving performance and reducing latency.

The study guide highlights the importance of distributed DNS resolution in optimizing cloud application performance for users.

TLS Inspection in Zscaler Internet Access secures public internet browsing by creating intermediate certificates for each client connection. This Man-In-The-Middle approach enables Zscaler to decrypt and inspect encrypted traffic for threats and policy compliance while still maintaining secure connections with the client. The intermediate certificate acts as a trusted entity between the client and the real server during inspection.

SCIM (System for?Cross?domain Identity?Management) is the open standard API designed for automated provisioning and ongoing synchronization of users’ attributes, such as group and department, between identity providers and service platforms.

To avoid prompting users with a cloud selection menu in the Zscaler Client Connector (ZCC), administrators should customize the MSI installation package with the CLOUDNAME parameter. This setting ensures the ZCC automatically connects to the correct ZIA cloud instance without user intervention. The CLOUDNAME corresponds to the designated cloud name for the organization’s ZIA tenant, effectively bypassing the prompt. This is outlined under Zscaler's deployment and configuration instructions for ZCC.

You need at least two App Connectors per data center to ensure high availability and load distribution, so with four data centers the minimum total is eight.