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  • Exam Name: Avaya Contact Center Select Implementation and Maintenance Exam
  • Last Update: Apr 23, 2024
  • Questions and Answers: 65
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78950X Practice Exam Questions with Answers Avaya Contact Center Select Implementation and Maintenance Exam Certification

Question # 6

Which statement is true about the Avaya GREP tool?

A.

It should be used on a PC to search log files that have been downloaded from Avaya Contact Center Select (ACCS).

B.

It should only be used on an active system to capture real-time events.

C.

It is only used to report on SIP related messages during low traffic periods.

D.

It is only used during the installation phase and should not be used on an active server.

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Question # 7

Which statement about the Orchestration Designer Treatment block is true?

A.

It is used to connect the caller to voice mail.

B.

It is used to play re-assurance messages to the caller.

C.

It is used to play music to the caller.

D.

It is used to offer the caller a selection prompt.

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Question # 8

Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions such as logic for contact processing, contact treatment, contact handling, contact presentation, and the accumulation of data into historical and real-time databases?

A.

CCT

B.

CCMS

C.

CCMM

D.

CCMA

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Question # 9

What is the correct URI format for a controlled directory number 3200?

A.

sip:3200@sip:avaya.com

B.

3200@sip:avaya.com

C.

sip:3200.sip.avaya.com

D.

sip:3200@avaya.com

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