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Test Tools and Automation
Assume you are a Test Manager involved in system testing of a CRM application for a Pay-TV company. Currently the application is able to support a proper number of users assuring the required responsiveness. Since the business is expected to grow, you have been asked to evaluate the ability of the application to grow to support more users while maintaining the same responsiveness.
Which of the following tools would you expect to be the most useful at performing this evaluation?
Number of correct responses: 1
K21 credit
Defect Management
Assume you are working on a defect management process to be used by a software organization to track the current status of the defects reports for several projects.
When a defect is found for investigation a defect report is created in “Opened” state that is the unique initial state. The defect report status has also a unique finale state that is the “Closed” state.
The following state transition diagram describes the states of this defect management process:
where only the initial (“Opened”) and final (“Closed”) states are indicated while the remaining states (V, W, X, Y, Z) have yet to be named.
Which of the following assignments would you expect to best complete the defect management process?
Number of correct responses: 1
K32 credits
Defect Management
During the system testing phase a tester from your test team observes a failure in the system under test and he/she decides to create an incident report. The incident report is currently in a “new” state, indicating it needs to be investigated.
Which THREE of the following information items can’t yet be present in the incident report?
Number of correct responses: 3
K32 credits (2 credits out of 3 credits correct, 1 credit point)
Defect Management
Consider a defect report and assume that a part of its lifecycle includes the following states:
New: Is the initial state
Working: Means that the developers are addressing the defect in order to produce a fix for the defect
Clarification: Means that the developers need more information from the tester to address the defect and produce a fix for the defect and the tester is working to provide this information to the developers
Verification: Means that a fix for the defect has been produced and the tester is running the adequate tests to verify whether the fix solves the defect
Closed: is the final state
Which of the following answers represents an invalid sequence of states that can’t lead the bug report to the “Closed” state?
Number of correct responses: 1
K21 credit
Defect Management
Which of the following information would you expect to be the most useful to perform a defect clustering analysis?
Number of correct responses: 1
K21 credit
The following are the requirements identified as “critical”:
REQ-SEL-001. The user shall be able to combine all the three products with all the four durations to define an item to purchase
REQ-SEL-002. The user shall be able to add a maximum of six different items to the shopping cart
REQ-PUR-001. The user shall be able to purchase all the items in the shopping cart using a credit voucher
REQ-PUR-002. The user shall be able to purchase all the items in the shopping cart using the available credit already charged on the smartcard
REQ-PUR-003. The user shall be able to purchase all the items in the shopping cart using all the accepted credit cards (Visa, MasterCard and Great Wall Card)
REG-LOGO-001. The user shall be able to logout (by clicking the logout button) from both the “select” and “purchase” pages going back to the “browse” page (anonymous navigation)
Moreover the following quality risk item has been identified as “critical”:
QR-P1. The web customer portal might not be able to provide the expected response time (less than 10 sec) for the purchase transactions under a load of up-to 1000 concurrent users
Test analysis for system testing has just begun and the following test conditions have been identified:
TC-SEL-01. Test the combinations of products and durations to define an item to purchase
TC-SEL-02. Test the maximum number of items, which can be added to the shopping cart
TC-PUR-01. Test the purchase of an item
TC-PUR-02. Test the purchase of an item with the credit charged on the smartcard
What is the MINIMUM number of test conditions that must be added to fulfill both the EXCR1 and EXCR2 exit criteria?
Number of correct responses: 1
K32 credits
You are not confident with the assessment of the risk level and you suspect that it will be possible to find high-priority bugs in low-risk areas.
Furthermore the period for test execution is very short. Your goal is to test all the product risks in a risk-based way, while assuring that each product risk gets at least some amount of testing.
Which of the following answers describes the best test execution schedule in this scenario?
Number of correct responses: 1
K32 credits
The following is the unique “critical” quality risk item that has been identified:
CR-RSK-1. The GUI of the application might accept non-integer values for the input field designed to get the number of bottles from the user
Test analysis for system testing has just begun and the following test conditions have been identified:
TC-SEL-2. Test the selection of the package sizes
TC-SEL-4. Test wrong numbers of bottles for an order
TC-CR-RSK-1. Test the accepted values from the input field designed to get the number of bottles from the user
What is the MINIMUM number of test conditions that must be added to fulfill both the EXCR1 and EXCR2 exit criteria?
Number of correct responses: 1
K32 credits
Testing Process
Assume you are the Test Manager for a new software release of an e-commerce application.
The server farm consists of six servers providing different capabilities. Each capability is provided through a set of web services.
The requirements specification document contains several SLAs (Service Level Agreements) like the following:
SLA-001: 99.5 percent of all transactions shall have a response time less than five seconds under a load of up-to 5000 concurrent users
The main objective is to assure that all the SLAs specified in the requirements specification document will be met before system release. You decide to apply a risk-based testing strategy and an early risk analysis confirms that performance is high risk. You can count on a well-written requirements specification and on a model of the system behavior under various load levels produced by the system architect.
Which of the following test activities would you expect to be the less important ones to achieve the test objectives in this scenario?
Number of correct responses: 1
K43 credits
Testing Process
The following are the exit criteria described in the test plan of a software product:
EX1. The test suite for the product must ensure that at least each quality risk item is covered by at least one test case (a quality risk item can be covered by more test cases).
EX2. All test cases in the test suite must be run during the execution phase.
EX3. Defects are classified into two categories: “C” (critical defect) and “NC” (non-critical defect). No known C defects shall exist in the product at the end of the test execution phase.
Which of the following information is useless when the specified exit criteria is evaluated?
Number of correct responses: 1
K21 credit
Which of the following statements represents the most effective contribution of the stakeholders to the completion of the failure mode analysis table?
Number of correct responses: 1
K43 credits
Test Management
You are performing a quality risk analysis for a CSCI (Computer Software Configuration Item) used to implement a CBIT (Continuous Built-In Test) module of a safety-critical system.
During the quality risk analysis you are trying to identify the ways in which failures of the CBIT module can occur, for each of them trying to determine the potential causes and likely effects, and the risk level (calculated as the product of three factors: severity, occurrence and detection).
Which of the following risk analysis techniques are you working with?
Number of correct responses: 1
K21 credit
Test Management
Consider the following test strategies:
I. Consultative test strategy
II. Reactive test strategy
III. Analytical test strategy
IV. Process-compliant test strategy
Consider also the following examples of test activities:
1. Prioritize the test cases, based on the results of a FMEA analysis, to ensure early coverage of the most important areas and discovery of the most important defects during test execution
2. Execute usability testing driven by the guidance of a sample of users (external to the test team)
3. Perform exploratory testing sessions throughout the system test phase
4. On an Agile project, execute tests that cover the test conditions identified for each user story of a feature planned for an iteration
Which of the following correctly matches each test strategy with an appropriate example?
Number of correct responses: 1
K21 credit
Test Management
You are the Test Manager of a new project aimed at developing a software system that must be certified at level B of the DO-178B standard. The project will follow a V-Model software development life cycle and it will have four formal levels of testing: component, integration, system and acceptance testing.
You must produce the test plan documentation for this project by providing an adequate coordination across the four levels of testing in order to assure auditability.
Which of the following answers would you expect to best describe how to organize the test plan?
Number of correct responses: 1
K32 credits
After the presentation, you are asked to explain the chart.
Assume you have applied a full risk-based testing strategy.
Which of the following answers would you expect to best describe the pie chart?
Number of correct responses: 1
K43 credits
Reviews
You are the Test Manager of a project that adopts a V-model with four formal levels of testing: unit, integration, system and acceptance testing.
On this project reviews have been conducted for each development phase prior to testing, which is to say that reviews of requirements, functional specification, high-level design, low-level design and code have been performed prior to testing.
Assume that no requirements defects have been reported after the release of the product.
Which TWO of the following metrics do you need in order to evaluate the requirements reviews in terms of phase containment effectiveness?
Number of correct responses: 2
K32 credits
Improving the Testing Process
Consider the following statements describing the importance of improving the test process:
I. Test process improvement is important because being focused only on the test process it can provide recommendations to improve the test process itself, but it can’t indicate or suggest improvement to areas of the development process
II. Test process improvement is important because it is much more effective than software process improvement to improve the quality of a software system
III. Test process improvement is important because several process improvement models (STEP, TPI Next, TMMi) have been developed over the years
IV. Test process improvement is important because every organization, regardless of the context, should always achieve the maximum level of maturity of testing described in the test improvement models such as TMMi
Which of the following answers is correct?
Number of correct responses: 1
K21 credit
Improving the Testing Process
Which of the following statements about the TMMi test process improvement model is true?
Number of correct responses: 1
K21 credit
Which of the following is a factor that is likely to increase the test estimate? [1]
You are using this skills assessment spreadsheet in order to define a training development plan for your test team.
Your objective is to fill the skill gaps by having at least a team member rated as an expert for each skill identified for the “technical expertise” and “testing skills” sections, and with the ability to train the other team members.
Considering the budget constraints you can send only one person to a training course.
Based only on the given information, which of the following answers would you expect to be the best option to achieve your objective?
Number of correct responses: 1
K43 credits
People Skills – Team Composition
Which of the following would you expect to be most likely an example of a demotivating factor for testers?
Number of correct responses: 2
K21 credit
People Skills – Team Composition
Which of the following would you expect to be most likely an example of a motivating factor for testers?
Number of correct responses: 1
K21 credit
People Skills – Team Composition
Assume you are managing the system testing execution phase of a project.
The system test execution period for that project is scheduled for eighteen weeks and the release date is scheduled at the end of system testing.
During the sixth week of system test execution, at the staff meeting, the project manager informs you that the project deadlines are changed and the release date that is only three weeks ahead.
This new release will not allow the completion of the system tests. Suppose also that you have followed a risk-driven test approach for this project.
Which of the following statements represents the worst way to lead your test team in the next three weeks?
Number of correct responses: 1
K21 credit
People Skills – Team Composition
Your test team consists of four members (Mary, Bob, Mark, Dave) with different interpersonal skills.
The following skills assessment spreadsheet shows the characteristics of the team members with respect to a list of interpersonal-skills (for each characteristic only the member with the highest level of that characteristic is indicated and marked with ‘X’):
On the next project a member of your test team will have to perform some routine tasks requiring collaboration with other teams.
Who in your test team would you expect to be most suitable at doing these tasks?
Number of correct responses: 1
K43 credits
Reviews
You are a Test Manager working for a software organization where reviews have never been applied. After a meeting with your managers examining a business case for reviews, (including their costs, benefits, and potential issues), the management finally decides to adopt formal reviews for future projects.
You have been given a budget that you have spent to provide training in the review process and to introduce the review process on a pilot project.
On that pilot project the introduction of reviews has been very positive in terms of positive involvement from all the participants. All the reviews applied to different documents have been very effective for their purposes (especially at revealing defects).
Which of the following answers describes an important success factor for the introduction of formal reviews which is missing in this scenario?
Number of correct responses: 1
K43 credits
The main objectives the senior management team wants to achieve are:
- to reduce the costs associated with dynamic testing
- to use reviews to ensure that the project is on course for success and following the plan
- to use reviews as a well-documented and effective bug-removal activity following a formal process with well-defined roles
- to determine the effectiveness of reviews in terms of phase containment
- to improve phase containment effectiveness
Which of the following answers would you expect to describe the best way to achieve these objectives?
Number of correct responses: 1
K43 credits
Reviews
Which of the following factors could negatively influence a review?
Number of correct responses: 1
K21 credit
During the follow-up phase the following conditions are checked:
X1. The code has been completely reviewed
X2. All the identified defects have been correctly fixed and the modified code has been compiled successfully and run through all the static analyzers used by the project without warnings and errors
X3. The modified code is available under the configuration management system with a new version number for the specified CI
If these conditions are fulfilled then the review process terminates.
Which of the following characteristics of a formal review is missing in this description?
Number of correct responses: 1
K21 credit