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  • Exam Name: Avaya Midsize Solution Design Exam
  • Last Update: 22-May-2024
  • Questions and Answers: 65
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37820X Questions and Answers

Question # 1

Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".

Which two soft clients would you recommend? (Choose two.)


Avaya IX™ Workplace Web Client


IP Office Web Client


Avaya Communicator for Web


Avaya one-X® Mobile Preferred

Question # 2

Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)


Predictive Outbound


MMS Text Messages


Web Chat


Scanned Documents

Question # 3

Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?


Only Member level users and above can share files.


Only Owner/Admin level users can share files.


All levels of users can share files.


File sharing is not a capability within Avaya Spaces.

Question # 4

Powered by Avaya R3.x supports several different Hypervisors.

What Is the only Hypervisor to support all of the Powered By R3.x applications?


Amazon AWS AMI


Microsoft Hyper-V


VMware ESXi



Question # 5

Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office™ has built-in functionality for this and whether that Is sufficient from a security perspective.

Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?


An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.


The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs 10 Teleworker licenses,


An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.


The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.

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