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  • Exam Name: Avaya Midsize Solution Design Exam
  • Last Update: May 4, 2024
  • Questions and Answers: 65
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37820X Practice Exam Questions with Answers Avaya Midsize Solution Design Exam Certification

Question # 6

Refer to the Scenario: Bittersweet Coffee Company (BCC).

37820X question answer

When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs.

Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?

A.

Avaya Session Border Controller for Enterprise

B.

1600 series telephone sets

C.

Avaya one-X® Mobile

D.

Voicemail Pro

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Question # 7

With the Avaya IX™ Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?

A.

Basic

B.

Plus

C.

Business

D.

Platinum

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Question # 8

Refer to the exhibit.

37820X question answer

How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?

A.

To IP Office and anchored In IP Office: A-6

B.

Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B

C.

Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5

D.

Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7

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Question # 9

Your customer wants to edit the standard reports.

In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to change some of the 50 standard reports?

A.

Recording Library

B.

Agent Dashboards

C.

Realtime

D.

Custom reports

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