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72200X Questions and Answers

Question # 1

Which two methods are used to obtain Avaya Aura® Communication Manager (CM) software version information? (Choose two.)


In CM SMI, navigate to Administration > Server Maintenance > Server > Software Version.


In Avaya Aura® System Manager (SMGR), navigate to Services > Inventory > Managed Elements.


In Linux, issue the swversion. command.


In Linux, issue the software version show.command.


In CM SAT, issue the display software version. command.

Question # 2

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)


It is eight steps that guarantee a logical way to isolate an issue.


It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, prevention for the future.


It is eight steps that define how to escalate third-party integration issues.


It is eight steps that used to guarantee systems are operational after an implementation.


It is eight steps that ensure a faster time to resolution.

Question # 3

After an Avaya Aura® Communication Manager (CM) upgrade, a customer called Avaya support because their SIP telephones were unable to login. Support was able to confirm that the telephones had not been upgraded.

Which pre-implementation step was omitted?


Provide accurate licensing specification.


Verify version installed is compatible with existing versions.


Test all third-party equipment and software.


Access to verify customer systems compatibility.

Question # 4

Which event packages would you expect to see an AST Endpoint subscribe to?


dialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message


avaya-cm-feature-status, entity links, reg and message-summary


avaya-ccs-profile, network status and message-summary dialog


dialog, avaya-cm-feature-status, avaya-ccs-profile and network status


entity links, avaya-cm-feature-status, avaya-ccs-profile and reg

Question # 5

Refer to the Exhibit.

72200X question answer

Which two statements are true about a call from AST 1011111 to AST 1011112? (Choose two.)


In step 3, Avaya Aura® Communication Manager (CM) sends SIP Options to 1011112 looking for a 200 ok response to check it is reachable.


In step 2, Avaya Aura® Session Manager (SM) matches 1011111 with a Communication Profile, and uses the defined Originating Application Sequence to route the call to Avaya Aura ® Communication Manager.


In step 1, when 1011111 draws dial tone it sends an Invite to Avaya Aura® Session Manager (SM) with the Request URI containing 1011111.


In step 2, the Avaya Aura® Session Manager (SM) uses a dial pattern and routing policy to route the call to Avaya Aura® Communication Manager (CM).

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