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7497X Questions and Answers

Question # 1

When the 30-day license grace period ends for the Avaya Breeze™server, the server goes into which



Deny New Service State


Block New Service State


Active New Service State


Accept New Service State

Question # 2

A customer is testing Avaya Oceana Voice Call Flow.

From where can the customer see the Context ID for a particular Active call if the customer does not want to enable "Analyze Oceana Log files*?


From SMGR CSC Attribute Information by clicking on Avaya Breeze™, Configuration and

CSServices Attributes


From AES DMCC Summary information by clicking on Status and Control, DMCC Service Status, No. of Associations


From to Admin Console instances by clicking Active Instance and then elide on the Context Store Cluster Block


From the ED Admin Console by clicking Voice Work Flows get Context ID from opened information popup

Question # 3

A customer is running an Avaya Oceana® solution, and the technical engineer is troubleshooting an operational issue. The customer is using the centralized logging Kibana interface to debug the log files.

Which action can the engineer take to quickly file all the ERROR messages in the log files?


Add a custom filter type error, and then add this filter in selection criteria.


Set the login level to FINE to see error messages.


By default all the errors are highlighted in Kibana.


Under Filters, choose the level, and then select Add Filter Error.

Question # 4

You have successfully deployed the Avaya Oceana® solution.

Which two verification steps will confirm that the voice interactions can be delivered to Avaya Oceana® agents? (Choose two.)


The Avaya Oceana® administrators are in READY state for voice channel.


The AES and CSC connections are established.


The Avaya Oceana® agents are in READY state for the email channel.


The Avaya Oceana® agents are in READY state for the voice channel.

Question # 5

Which parameter uniquely identifies a contact while It is being processed in Engagement Designer?


Caller ID






DNIS Number

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