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Practice Free 7497X Avaya Oceana - Solution Support Exam Exam Questions Answers With Explanation

We at Crack4sure are committed to giving students who are preparing for the Avaya 7497X Exam the most current and reliable questions . To help people study, we've made some of our Avaya Oceana - Solution Support Exam exam materials available for free to everyone. You can take the Free 7497X Practice Test as many times as you want. The answers to the practice questions are given, and each answer is explained.

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Question # 6

During the Avaya Oceana Email Channel Interaction processing, which component is responsible for creating the contact ORC component?

A.

UCM Spaces

B.

Email Service

C.

Omni channel Database

D.

Agent Controller

Question # 7

While troubleshooting Avaya Aura® Experience Portal through the Experience Portal Management Platform, how can you confirm if the Avaya Oceana® application is working properly?

A.

Edit the Avaya Oceana® application and click on "Verify" to check if you have reached the application successfully.

B.

Check the Port Distribution and confirm if the Experience Portal channels are In-service.

C.

Verify if the Avaya Oceana® application URL is mapped to the correct DNIS or application number.

D.

Check the VOIP connection and verify if the Experience Portal Is integrated to the correct Session Manager,

Question # 8

While troubleshooting web chat interactions, which snap-In service and PU logs must be checked from the Avaya Oceana Cluster#3?

A.

CustomerControllerService

B.

ORCRestService

C.

AgentControllerService

D.

WAlMRestService

Question # 9

A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration the customer finds the following message while checking the AES DMCC log files

7497X question answer

After reviewing the error message, which action will fix the customer's problem?

A.

Match the correct CSC user password In AES and CSC service.

B.

Reboot the AES server and re deploy CSC service.

C.

Redeploy CSC Service and reboot Oceana Cluster 1.

D.

Change the CSC user password in AES server and reboot AES.

Question # 10

Which component is responsible for integrating Avaya Oceana Workspaces with Avaya Oceana® core components?

A.

Unified Collaboration Administration (UCA)

B.

Call Server Connector (CSC)

C.

Unified Agent Controller (UAC)

D.

Unified Collaboration Model (UCM)