Black Friday / Cyber Monday Special Sales Coupon - 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: c4sdisc65

CSCP PDF

$38.5

$109.99

3 Months Free Update

  • Printable Format
  • Value of Money
  • 100% Pass Assurance
  • Verified Answers
  • Researched by Industry Experts
  • Based on Real Exams Scenarios
  • 100% Real Questions

CSCP PDF + Testing Engine

$61.6

$175.99

3 Months Free Update

  • Exam Name: Certified Supply Chain Professional
  • Last Update: Nov 28, 2022
  • Questions and Answers: 510
  • Free Real Questions Demo
  • Recommended by Industry Experts
  • Best Economical Package
  • Immediate Access

CSCP Engine

$46.2

$131.99

3 Months Free Update

  • Best Testing Engine
  • One Click installation
  • Recommended by Teachers
  • Easy to use
  • 3 Modes of Learning
  • State of Art Technology
  • 100% Real Questions included

CSCP Certified Supply Chain Professional Questions and Answers

Question # 6

Which of the following elements typically is considered to be an output of demand planning?

A.

Transportation routes and schedules

B.

Detailed production schedules

C.

Product family and item forecasts

D.

Customer historic tracking report

Full Access
Question # 7

A media company offers a majority of its movies through a specific distributor. The media company is beginning to produce content for a new foreign market to which the distributor has exclusive access. To maximize savings and gain entry to this new market, the media company should:

A.

create a contract for the new market.

B.

enter into a partnership.

C.

form a strategic alliance.

D.

acquire the distributor.

Full Access
Question # 8

Which of the following indicators is most appropriate to use as a measure of supply chain utilization?

A.

Production equipment productivity

B.

Net asset turnover

C.

Value-added productivity per employee

D.

Upside flexibility

Full Access
Question # 9

Which of the following levels in a supply chain network represents the most upstream external activity?

A.

Supplier to contractor

B.

Manufacturing to supplier

C.

Customer to distribution

D.

Customer to contractor

Full Access
Question # 10

The factors to consider in the make-or-buy decision include costs, proprietary knowledge, and:

A.

design history.

B.

available capacity.

C.

inventory balance.

D.

warehouse location.

Full Access
Question # 11

A company considers outsourcing its information technology support to a low-cost region on another continent. The company currently has no business presence there. Which of the following actions is most effective in helping to select a service provider?

A.

Contacting the country's consulate for leads

B.

Contacting the country's local government for recommendations

C.

Visiting several potential providers before making a selection

D.

Finding a trusted local business agent to help in the search

Full Access
Question # 12

The use of a seasonal index as a forecasting technique measures the ratio of the:

A.

average seasonal demand to the average demand for all periods.

B.

average demand for all periods to the average seasonal demand.

C.

average seasonal demand to the standard deviation of the demand for all periods.

D.

standard deviation of the seasonal demand to the standard deviation of demand for all periods.

Full Access
Question # 13

A firm wants to lose customers that don't value the unique products and services the firm offers and to attract and retain customers that want what the firm offers. Engaging in this activity should allow the firm to:

A.

create a more loyal customer base.

B.

improve customer satisfaction rates.

C.

increase market share.

D.

target higher-profit customers.

Full Access
Question # 14

Which of the following organizational design choices is an example of vertical integration?

A.

Contracting with a third-party logistics provider

B.

Producing components used internally

C.

Externally staffing a customer service center

D.

Awarding a one-time trade show contract

Full Access
Question # 15

Which of the following situations is an example of inventory being held as a way to balance supply and demand?

A.

A manufacturer holds inventory of key components to maintain a level production schedule.

B.

A manufacturer of seasonal products builds finished-goods inventory before the peak selling period.

C.

A distributor maintains safety stock of slow-moving items at a central distribution center.

D.

A retailer stocks a variety of sizes and colors of a fast-selling item to avoid losing sales.

Full Access
Question # 16

A manufacturer uses standard costing, and a potential supplier uses activity-based costing. This difference most likely will have implications for which of the following types of future decisions?

A.

Price concessions

B.

Make-or-buy

C.

Distribution warehouse locations

D.

Freight terms

Full Access
Question # 17

The probability of customer dissatisfaction is highest when which of the following conditions exists?

A.

Customer expectations are clearly defined.

B.

Supplier execution is too low.

C.

There is a gap between expected performance and perceived performance.

D.

There is a gap between what was indicated and what was accomplished.

Full Access
Question # 18

The question below is based on the following flowchart:

CSCP question answer

Which of the following phrases most accurately describes the complete flow of demand information?

A.

From supplier to customer

B.

From customer to manufacturer

C.

From customer to supplier

D.

From supplier to manufacturer

Full Access
Question # 19

A manufacturer of plastic components that are sold either directly or through distributors wants to identify the requirements of the end customers for each market segment. Which of the following approaches would be most appropriate?

A.

Analyzing the buying history for each of the market segments

B.

Asking the manufacturer's direct customers

C.

Conducting a market research project

D.

Sending samples of potential future products to the final customers

Full Access
Question # 20

The purpose of continuous improvement in the supply chain is to:

A.

eliminate the root causes of problems.

B.

improve interorganizational communication.

C.

develop better written procedures.

D.

reduce product costs.

Full Access
Question # 21

A large wholesaler formerly owned a number of delivery trucks. The wholesaler sold all of its trucks and now purchases transportation services from fleet operators. This is an example of which of the following strategies?

A.

Selling and leasing back equipment.

B.

Renting equipment on consignment.

C.

Using a third-party logistics provider.

D.

Using an owner-operator fleet.

Full Access
Question # 22

The process of gathering data about what customers need and ensuring that desired features are included in the design and initial planning phase of a new product or service is known as:

A.

a quick response program.

B.

quality function deployment.

C.

total quality management.

D.

early supplier involvement.

Full Access
Question # 23

A manufacturer can simplify the forecasting process by pooling demand forecasts for a product group and then:

A.

averaging total demand and spreading it evenly across all items.

B.

disaggregating demand to the item level based on marketing input.

C.

disaggregating demand to the item level based on historical proportions.

D.

allocating demand to each production site.

Full Access
Question # 24

Which of the following situations is an example of postponement?

A.

Shipments are broken down into small groups for reshipment.

B.

Shipments are consolidated immediately for reshipment.

C.

Production begins after a customer order is received.

D.

Partially assembled goods are assembled at a later stage.

Full Access
Question # 25

Which of the following types of information would be an appropriate basis for a qualitative forecast?

A.

Leading indicators

B.

Market research data

C.

Order history

D.

Shipment history

Full Access
Question # 26

A company plans to maximize profitability by charging more for its products at retail locations than on its website. Which of the following segmentation strategies would best support this plan?

A.

Group

B.

Channel

C.

Regional

D.

Location

Full Access
Question # 27

Using an independent service provider for logistics would be most appropriate in which of the following situations?

A.

A shoe company that wants to penetrate a foreign market

B.

A business that owns plants and warehouses globally

C.

A financial services company that wants to expand its services

D.

A cable television company that wants to add services

Full Access
Question # 28

Which of the following marketing strategies emphasizes offering services at a lower price than rival services with comparable features?

A.

Cost leadership

B.

Service differentiation

C.

Customer focus

D.

Market responsiveness

Full Access
Question # 29

Which of the following factors typically is the most significant impediment to implementing collaborative commerce?

A.

Technology barriers

B.

Security

C.

Corporate culture

D.

Return on investment (ROI)

Full Access
Question # 30

A firm supplies a single line of products to consumers using retail stores and on-line sales, distributors, and wholesalers. Currently the firm has common pricing and response times for sales in each sales channel. Which of the following tools is most appropriate to employ to improve profitability?

A.

Customer segmentation

B.

Customer-facing ordering systems

C.

Customer relationship management (CRM)

D.

Supply Chain Operations Reference (SCOR®)

Full Access
Question # 31

Which of the following strategies is used primarily for demand planning?

A.

Build-to-order scheduling

B.

Push-pull replenishment

C.

Collaborative planning, forecasting, and replenishment

D.

Vendor-managed inventory

Full Access
Question # 32

The main benefit of a mass customization product design strategy is to:

A.

sell high quantities of product to specific customer segments.

B.

achieve economies of scale in purchasing components.

C.

offer more product variety while keeping inventories low.

D.

avoid assembly of finished products.

Full Access
Question # 33

A firm has discovered a product quality issue. What should be the first step in responding to this issue?

A.

Determine the root cause of the quality issue.

B.

Separate the non-conforming products.

C.

Trace the location of the faulty product in the supply chain.

D.

Replace faulty products when they are returned by the end user.

Full Access
Question # 34

Which of the following warehousing tools enables wireless scanning of products?

A.

Magnetic stripes

B.

Universal product codes

C.

Radio frequency devices

D.

Local area network

Full Access
Question # 35

Which of the following processes would a company use to evaluate the risk profile for end-of-life planning for a product family?

A.

Distribution requirements planning

B.

Sales and operations planning

C.

Rough-cut capacity planning

D.

Production activity control

Full Access
Question # 36

In an advanced planning system, which of the following modules feeds the master planning module?

A.

Purchasing planning

B.

Demand planning

C.

Distribution planning

D.

Fulfillment planning

Full Access
Question # 37

The most appropriate reason for a business to comply with the United Nations (UN) Global Compact practices typically would be to:

A.

enhance the competitive advantage.

B.

gain access to proven management tools.

C.

reduce the threat of organized labor.

D.

reduce the cost of operating in multiple countries.

Full Access
Question # 38

A firm is undertaking a revision of its financial metrics to make them more comprehensive and has decided to use metrics such as return on investment (ROI), return on assets (ROA), and economic value added (EVA). This is an example of utilizing which of the following types of metrics?

A.

Activity based

B.

Stakeholder focused

C.

Financial sustainability

D.

Value chain

Full Access
Question # 39

A company originally based in Germany sets up companies in India, China, Vietnam, Mexico, and Brazil. It sources most of the raw materials locally and employs the local workforce to manage and produce finished goods. Most of the goods produced are consumed in the same country. The company can be classified as what type of enterprise?

A.

Globally integrated

B.

Domestic

C.

Multinational

D.

Virtual

Full Access
Question # 40

Benchmarking a firm's performance against industry competitors is most valuable because it can reveal:

A.

a competitor's manufacturing processes.

B.

a firm's leadership ranking relative to industry peers.

C.

which processes require improvement.

D.

that no further improvement is possible.

Full Access
Question # 41

Which of the following strategies can be used to help manage global risks?

A.

Direct shipment

B.

Cross-docking

C.

Mass customization

D.

Flexibility

Full Access
Question # 42

A company's supply chain depends heavily on sourcing from international suppliers. Conditions increasingly threaten supply continuity. Which of the following actions is most appropriate?

A.

Source from domestic suppliers.

B.

Conduct a risk assessment.

C.

Carry additional safety stock.

D.

Spread logistics across multiple carriers.

Full Access
Question # 43

When a company undertakes a win-back strategy without considering the profitability of customer accounts, it is neglecting which of the following key elements?

A.

Loyalty

B.

Scoring

C.

Segmentation

D.

Prospecting

Full Access
Question # 44

The social dimension of sustainability typically would be addressed when developing and implementing policies regarding:

A.

accounting practices.

B.

biodiversity protection.

C.

conflicts of interest.

D.

waste reduction.

Full Access
Question # 45

A manufacturer of consumer packaged goods with a single plant and nine regional distribution centers is considering reducing the number of distribution centers in its system. Reducing the number of distribution centers most likely will reduce fixed warehousing and the cost of:

A.

storing cycle inventory in the distribution centers.

B.

storing finished-goods inventory at the manufacturing plants.

C.

transportation from the distribution centers to the customer.

D.

transportation from the plant to the distribution centers.

Full Access
Question # 46

When implementing e-commerce in the supply chain, a company's toughest challenge most likely will be:

A.

getting all vendors to computerize.

B.

translating data into universal standards.

C.

convincing the information technology department of the value.

D.

explaining the reason for change to customers.

Full Access
Question # 47

A company that is focused on customer relationship management is most likely to take which of the following actions for customers who have been profitable over time?

A.

Reduce the cost of serving them.

B.

Target them for higher margin services.

C.

Target them for greater attention.

D.

Charge them for administrative services used.

Full Access
Question # 48

A manufacturer offers a trade-in allowance on a new machine when the customer returns the old machine. The manufacturer reconditions the returned machine locally and then sells it on the used market for a profit. This program is an example of a focus on:

A.

environmentally sensitive engineering.

B.

gray box design.

C.

green manufacturing.

D.

sustainability in operations.

Full Access
Question # 49

Which of the following measures effectively evaluates overall resources in a distribution warehouse?

A.

Throughput

B.

Cube utilization

C.

Filled pallet positions

D.

Labor efficiency

Full Access
Question # 50

A company most likely would consider moving a portion of its manufacturing to a second location to:

A.

improve competitive advantage through cost control.

B.

avoid manufacturing downtime due to material shortages.

C.

maximize security for customer shipments.

D.

minimize the impact of natural disasters.

Full Access
Question # 51

A product design that can be produced to requirements even when conditions in the production process are unfavorable typically is known as what type of design?

A.

Universal

B.

Computer-aided

C.

Modular

D.

Robust

Full Access
Question # 52

Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?

A.

Direct shipment from plant to customers

B.

Shipment from a central distribution warehouse

C.

Shipment through a multi-echelon distribution network

D.

Outsourcing the distribution function

Full Access
Question # 53

A company's product cannot be sold beyond 12 months from the date of manufacture. The product contains hazardous material and must be returned to the factory to be neutralized. This situation is an example of product:

A.

reuse.

B.

remanufacturing.

C.

recovery.

D.

refurbishing.

Full Access
Question # 54

The demand side of a traditional warehouse management system primarily is concerned with:

A.

receiving incoming goods.

B.

assigning storage locations.

C.

assembling outbound orders.

D.

forecasting product demand.

Full Access
Question # 55

Which of the following strategies would increase overall supply chain risk?

A.

Single sourcing a product that makes the highest annual profit

B.

Outsourcing a product that is not well suited to your operations

C.

Identify multiple sources for a product that has a potential for supply chain disruption

D.

Internally manufacturing a product that has a high level of technical intellectual property

Full Access
Question # 56

A manufacturer is the leader of a group of trading partners that are collaborating to improve customer service levels and profitability. Which of the following methodologies would be most appropriate for synchronizing supply and demand across the supply chain?

A.

Sales and operations planning

B.

Distribution requirements planning

C.

Supply Chain Operations Reference-model

D.

Supply chain event management

Full Access
Question # 57

A company that sells engineered-to-order products is planning implementation of a supplier relationship management system (SRM) for direct materials. Which of the following factors is most likely to make the implementation difficult?

A.

Complexity of the purchasing process

B.

Cost of the application software upgrades

C.

Management of variable lead times

D.

Resistance of material suppliers

Full Access
Question # 58

An increase in the inventory turnover rate for a supply chain typically would indicate that there has been a reduction in:

A.

prices to the end user.

B.

supply chain cost of sales.

C.

the manufacturer's inventory.

D.

the total supply chain inventory.

Full Access
Question # 59

Which of the following statements best describes the motivation for the creation of the Global Reporting initiative (GRI) sustainability reporting guidelines?

A.

To combat widely reported sustain ability abuses of multi-national companies

B.

To combat mc reeled globalization and consumption of natural resources

C.

To support governmental regulation on use and export of natural resources

D.

To support companies working to make their operations more sustainable

Full Access
Question # 60

Which of the following supply chain fulfillment strategies is more commonly associated with e-commerce enabled supply chains?

A.

Push system

B.

Parcel shipments

C.

Small number of niche customers

D.

Fewer reverse logistics activities

Full Access
Question # 61

A master production schedule serves a company best by functioning as a:

A.

dispatch list.

B.

forecast system buffer.

C.

priority planning tool.

D.

supplier scheduling system.

Full Access
Question # 62

Returning product containing hazardous material to the factory to be neutralized after its expiration date is an example of product:

A.

reuse.

B.

remanufacturing.

C.

recovery.

D.

refurbishing.

Full Access
Question # 63

A company develops annual forecasts for key products and enters into annual contracts with key suppliers based on the forecasts. Which of the following benefits would the company most likely receive from this approach?

A.

Shorter delivery lead times

B.

Lower prices

C.

Improved service

D.

Higher-quality products

Full Access
Question # 64

Which of the following types of risk typically would be most difficult to plan for and mitigate?

A.

Currency fluctuation

B.

Forecast error

C.

Geopolitical

D.

Supplier performance

Full Access
Question # 65

Which of the following supply chain areas utilize order management cost metrics?

A.

Distribution

B.

Inspection

C.

inbound freight

D.

Commodity management

Full Access
Question # 66

Raw material costs have been rising and much of the inventory has been in-house for several months. Which of the following inventory accounting methods would maximize reported company assets?

A.

Last in, first out (LIFO)

B.

First in, first out (FIFO)

C.

Activity-based cost

D.

Moving average cost

Full Access
Question # 67

Which of the following metrics would be most appropriate for a group of trading partners that is trying to gain competitive advantage through supply chain reliability?

A.

Cash-to-cash cycle time

B.

Supply chain response time

C.

Order-fill rate performance

D.

Value-added productivity per employee

Full Access
Question # 68

Which of the following factors is the most important driver of supply chain change?

A.

Health and safety concerns

B.

Competitor actions

C.

Government regulations

D.

Customer perceptions of value

Full Access
Question # 69

The process of continuous improvement can be defined best as a continuous effort to:

A.

concurrently improve performance on several measures through incremental improvements.

B.

eliminate root causes of waste through incremental improvements.

C.

eliminate root causes of problems through radical changes.

D.

reduce direct and indirect costs through incremental changes.

Full Access
Question # 70

Which of the following outcomes is an expected benefit of effectively implementing supply chain event management software?

A.

Inventory data are captured in real time.

B.

Files are transferred from one corporation to another.

C.

Notifications of variances from plans are triggered.

D.

Communication protocols between companies are standardized.

Full Access
Question # 71

Which of the following actions is most likely to improve the flow of funds between a group of supply chain partners?

A.

Increasing the level of information sharing and collaboration

B.

Negotiating a single set of terms for the trading partners

C.

Increasing a partner’s cash-to-cash cycle time

D.

Selecting a single currency for all group transactions

Full Access
Question # 72

The purpose of a supply chain metrics dashboard is to:

A.

monitor sales performance against plan

B.

measure demand management performance

C.

provide data on personnel performance

D.

monitor supply network performance

Full Access
Question # 73

A company is seeking to attract recent college graduates as customers. Which of the following market characteristics should the company use in order to segment its customers?

A.

Geographic

B.

Demographic

C.

Price sensitivity

D.

Cultural

Full Access
Question # 74

A company that produces a set of standard products, which are sold through multiple channels, would segment its sales by:

A.

brand.

B.

product.

C.

customer.

D.

region.

Full Access
Question # 75

Which of the following tools a appropriate to overall organizational performance?

A.

Supplier scorecard

B.

Benchmarking

C.

Balanced scorecard

D.

Quoted-benefit analysis

Full Access
Question # 76

Which of the following costs is an example of carrying cost?

A.

Training

B.

Transportation

C.

Warehouse rent

D.

Inspection labor

Full Access