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Bar codes and radio frequency identification systems are key technologies in supply chain systems because they perform which of the following functions?
Which of the following activities typically would be an appropriate application of the ISO 31000 Risk Management Principles and Guidelines?
A company that sells direct to industrial and commercial businesses has become successful by being responsive to the needs of its customers. The company currently produces in each country all of the products it sells in that country. Several countries in which the company operates have negotiated an agreement to establish a trading bloc. Which of the following actions by the company would be most appropriate if the agreement is implemented?
What is the primary benefit of using a central storage warehouse for all components rather than using point-of-use storage?
A company closely monitors supplier performance and notices recent late deliveries from one supplier. The supplier discloses flood damage at the plant. The company quickly shifts sourcing to a new supplier and has minimal loss of sales. Which of the following risk strategies reflects the company's actions?
Distribution from which of the following types of sites enables goods to enter a country, undergo further modification, and then be exported without paying customs duties?
A corporation must consider which of the following factors when selecting its enterprise resources planning system?
In an advanced planning system, which of the following modules feeds the master planning module?
A firm is undertaking a revision of its financial metrics to make them more comprehensive and has decided to use metrics such as return on investment (ROI), return on assets (ROA), and economic value added (EVA). This is an example of utilizing which of the following types of metrics?
The most appropriate reason for a business to comply with the United Nations (UN) Global Compact practices typically would be to:
An increase in the inventory turnover rate for a supply chain typically would indicate that there has been a reduction in:
A business is changing from a business to business model to a business to consumer model. Which of the following statements about this supply chain change is true?
A company that sells engineered-to-order products is planning implementation of a supplier relationship management system (SRM) for direct materials. Which of the following factors is most likely to make the implementation difficult?
Customizing can be an effective warehousing strategy because it allows a company to:
A company's supply chain depends heavily on sourcing from international suppliers. Conditions increasingly threaten supply continuity. Which of the following actions is most appropriate?
The process used to determine the impact of promotions, price discounts, and rebates on demand forecasts commonly is referred to as demand:
The social dimension of sustainability typically would be addressed when developing and implementing policies regarding:
Implementation of supply chain applications based on which of the following technologies is most likely to have the lowest fixed costs?
Allowing for organizational restructuring is an example of which of the following steps in creating successful strategic alliances among suppliers?
It is most appropriate to measure spending per customer as a proportion of profitability during which of the following phases of a supplier/customer relationship?
Which of the following factors typically is most important in successfully implementing sales and operations planning (S&OP)?
Which of the following processes would a company use to evaluate the risk profile for end-of-life planning for a product family?
Which of the following ISO standards is used to assist organizations with sustainable development?
The primary reason for a firm to pursue strategic supply chain activities is to:
The use of a seasonal index as a forecasting technique measures the ratio of the:
Which of the following outcomes is a benefit typically expected of customer relationship management (CRM)?
A return material authorization (RMA) policy is used in reverse logistics to:
Supply chains delivering products or services are most able to respond quickly to changing market requirements when:
A large wholesaler formerly owned a number of delivery trucks. The wholesaler sold all of its trucks and now purchases transportation services from fleet operators. This is an example of which of the following strategies?
Compared to a global strategy, a multicountry strategy would be characterized by:
Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?
The most likely benefit of implementing a collaborative transportation management system is:
A firm has identified groups of customers based on specific characteristics the customers desire from products and services the firm can provide. Characteristics include lead times, pricing tiers, and service levels. The firm is engaged in which of the following activities?
In addition to sales history, current customer orders, and forecasted demand, which of the following data sources should be used as part of a demand management process?
A manufacturer of plastic components that are sold either directly or through distributors wants to identify the requirements of the end customers for each market segment. Which of the following approaches would be most appropriate?
When designing a supply chain for strategic advantage, a company first should consider:
A company has determined that products sold to a large, strategic customer have unacceptable low variable margins. Which of the following strategies should the company use to improve profitability of sales to that customer?
Which of the following factors is most likely to slow the adoption of collaborative planning, forecasting, and replenishment (CPFR)?
Moving from engineer-to-order (ETO) to assembled-to-order (ATO) usually increases which of the following costs per unit?
Which of the following statements best identifies the value of using a supplier rating system?
In an assemble-to-order manufacturing environment, the master production schedule is typically the schedule of:
A firm usually buys one month of requirements at a time but has decided to buy two months of requirements for a certain product to take advantage of an order quantity discount...kely made this decision because:
Which of the following tools is most appropriate for understanding why products fail?
A key concept distinguishing six sigma from lean manufacturing and just-in-time (JIT) concepts is:
An advanced planning system differs primarily from enterprise resources planning by:
When maintaining a material requirements plan, scheduled receipts are best represented by which of the following terms?
Which of the following distribution strategies is characterized by items flowing through a warehouse in an almost continuous manner?
The use of break-bulk warehouses allows for reduced transportation costs by receiving:
When of the following outcomes is achieved through the reduction in the number of a firm's supplier?
In which of the following logistics structures does the flow of products typically proceed through an established arrangement of firms from origin to destination?
Which of the following conditions are most indicative of a company that is effectively managing its cash?
Which of the following activities is the most appropriate use of an advanced planning and scheduling system?
A retailer wants to partner with its suppliers to implement automatic replenishment of inventories and joint sales forecasts. Which of the following supply chain management technologies most likely would support the retailer's strategy?
A company that sells 60 units of product in a given year and has an average quantity on hand of 10 units. There are 360 selling days and 261 production days in the year. The company has on hand how many days of product inventory?
Which mode of long distance transportation would cost the least per ton mile?
Increased collaboration and access to channel partner competencies are achieved by sharing:
A company that has consistently achieved a high level of on-time delivery performance has decided to reduce its inventory level significantly. Which of the following outcomes is the most likely effect of that decision on the company's on time delivery performance?
A company produces and distributes a family of soft drinks in a single country. It has developed and will introduce a new family of soft drinks for weight- and health-conscious individuals. There currently are no competitors with nationwide distribution for this category of soft drinks. Which of the following supply chain strategies would be most appropriate for the two product families?
A firm has discovered a product quality issue. What should be the first step in responding to this issue?
Which of the following actions is in accordance with the Ten Principles in the United Nations (UN) Global Compact?
When an importer and manufacturer are operating in a free trade zone, payment of a customs duty is triggered when products are:
A manufacturer offers a trade-in allowance on a new machine when the customer returns the old machine. The manufacturer reconditions the returned machine locally and then sells it on the used market for a profit. This program is an example of a focus on:
A company ships from its manufacturing facilities directly to its warehouses. If the number of warehouses increases, transportation costs between manufacturing facilities and warehouses most likely will:
Which of the following actions would be most appropriate for an enterprise that has successfully integrated internal supply chain management systems and functions?
The transportation manager at a consumer goods manufacturer has decided to begin shipping full truckload rather than less-than-truckload quantities. Which of the following outcomes is likely following implementation of this decision?
Potential customers of a company's new product have tight tolerance requirements. The company plans to purchase a critical component. To meet customer requirements, the company should first:
Which of the following strategies can be used to help manage global risks?
A product design that can be produced to requirements even when conditions in the production process are unfavorable typically is known as what type of design?
Which of the following outcomes occurs when direct shipping is used instead of a distribution network?
Which of the following measures effectively evaluates overall resources in a distribution warehouse?
Inventory parameters established using analytic inventory techniques typically are based on balancing:
Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?
A company's product cannot be sold beyond 12 months from the date of manufacture. The product contains hazardous material and must be returned to the factory to be neutralized. This situation is an example of product:
The customer who provides point-of-sale data remains the sole decision-maker regarding order quantities when what type of inventory strategy is used?
Which of the following organizational design choices is an example of vertical integration?
Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?
A company manufactures special products for select customers. When demand for these products drops, the manufacturer can switch the production line to a commodity-type product that can be sold on the open market at reduced terms to generate cash. The company is executing a corporate strategy that is based on:
Using an independent service provider for logistics would be most appropriate in which of the following situations?
A company’s decision to charge different prices for the same service sold in different market segments is most likely based on which of the following metrics?
Which of the following is the most important result when a company implements customer relationship management?
The focus of collaborative supply chain management differs from a transactional approach by its emphasis on the:
Which of the following attributes typically makes reverse logistics processes more complicated than outbound logistics processes?
A manufacturer uses standard costing, and a potential supplier uses activity-based costing. This difference most likely will have implications for which of the following types of future decisions?
The factors to consider in the make-or-buy decision include costs, proprietary knowledge, and:
Which of the following results can be expected from sharing a common understanding of demand and consumption patterns among supply chain participants?
Which of the following corporate strategies is most consistent with a flexible supply chain strategy?
A firm wants to lose customers that don't value the unique products and services the firm offers and to attract and retain customers that want what the firm offers. Engaging in this activity should allow the firm to:
The probability of customer dissatisfaction is highest when which of the following conditions exists?
Which of the following levels in a supply chain network represents the most upstream external activity?
Which of the following practices has improved management of the customer pipeline?
Compared to mass-media marketing, customer relationship management has the advantage of allowing the organization to:
Which of the following types of information would be an appropriate basis for a qualitative forecast?
A company considers outsourcing its information technology support to a low-cost region on another continent. The company currently has no business presence there. Which of the following actions is most effective in helping to select a service provider?
Compared to a blanket purchase order, a supplier alliance agreement is best differentiated by:
Reverse supply chain activity typically peaks nearest the beginning of which of the following stages of the product life cycle?
The question below is based on the following flowchart:
Which of the following phrases most accurately describes the complete flow of demand information?
A large manufacturer wanting to be more competitive in the global market place decided to outsource its transportation and return processing to other companies on a contractual basis. The companies providing the services would be referred to as:
A media company offers a majority of its movies through a specific distributor. The media company is beginning to produce content for a new foreign market to which the distributor has exclusive access. To maximize savings and gain entry to this new market, the media company should:
Which of the following customer relationship management activities most appropriately is used for revenue generation?
A company that produces standardized products and sells them through retailers via a responsive transportation system has decided to expand its sales with an online store for customized products. Which of the following distribution strategies would be the most appropriate for the business-strategy change?
Which of the following benefits of supplier relationship management typically results from collaboration with a few critical suppliers?
A company has been delivering a global product that no longer appears profitable. Senior management’s best response is to:
Maintaining a long-term collaborative relationship with a trading partner requires:
A firm supplies products and services to a wide variety of industries with varying requirements for responsiveness and reliability. Many customers across these industries are not satisfied with the firm’s ability to meet the lead time and on time delivery requirements. Which of the following tools is most appropriate for the firm to use to improve customer service?
A remanufacturer of equipment is most likely to have what type of supply chain?
A company would like to benchmark its inventory levels against other companies. Which of the following metrics is best to use for this purpose?
Which of the following characteristics typically is required for a collaborative strategic relationship?
A well-grounded program in which a company focuses on customer success involves:
A company wants to improve its transportation strategy to focus on its core manufacturing competence and reduce costs. Which of the following options is most likely to enable the company to achieve its objectives?
In distribution requirements planning (DRP), projected on-hand inventory is equal to the prior week's on-hand inventory minus the current week's gross requirements plus:
Qualitative extrinsic data are used with which of the following forecasting techniques?
Which of the following four perspectives are used in the balanced scorecard?
Products that share characteristics of predictable demand and low profit margin will have competition based on which of the following?
To achieve the objective of increased profits, a company that implements supply chain tactics must effectively address the conflicts between inventory investment and:
A company has an asset turnover ratio of 1.8, inventory of $3,000, a 20% profit margin, and $5,000 in total assets. What is the total sales volume for the company?
Which of the following transportation modes has the highest fixed cost and the lowest variable cost structure?
A company is transitioning its fulfillment strategy from direct consumer shipment to shipping through an intermediary. Which of the following impacts can be expected?
A company has designed its supply chain so that financial losses in one part of the supply chain will be offset by gains in another part. The company is employing which of the following strategies to address global risk?
Risk management assessment tools are common techniques used in which certification program?
Which of the following statements about warehouse layout and storage is correct?
Which of the following attributes is an advanced functionality of a warehouse management system (WMS)?
The most cost-effective way to increase the velocity of goods in a supply chain is to:
Which of the following factors is the key determinant of safety stock for finished goods?
Which of the following performance measurements identifies supply chain flexibility?
A grocery store found that ground beef sales increased when burns were a featured sales item. This customer relationship management (CRM) technique is called:
TESTED 25 Apr 2024