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Refer to the exhibit.
What are three reasons for turning on “Net Redir” = y? (Choose three.)
A customer uses the quick installer to install the core applications for their Call Center Elite Multichannel system.
Which three core server applications require manual configuration during the installation process? (Choose three.)
A customer wants to configure their call center for emergencies.
What action would you advise the call center supervisor to use to configure an alternate call path in case of a disaster?
Which operator of the SET command allows you to check number validation in dialed strings using Luhn’s algorithm?
A customer reports that they received the message ‘Tserver Link Up’.
What should you advise them to do?
You are asked to resolve an Issue with little information except that there are reports of calls being disconnected and calls in queue not receiving announcements. When you check the display events In the Communication Manager (CM) there are several events that need to be researched.
Using the information in the Events Report, how do you determine which vector(s) to begin troubleshooting?
A customer uses multi site Best Service Routing (BSR) and IP trunks to handle callers in the most efficient manner. To conserve bandwidth they would like announcements to be sourced at the local, regardless of which site is deemed "best".
Which licensed feature must be activated to accomplish this?
When deploying virtual environments, what factors should you consider for your virtual server?
What are two call vectoring command failures for "adjunct routing"? (Choose two.)
The Status Poll VDN does not respond to a consider location vector command. Which three reasons are causing this problem? (Choose three.)
How can an installer identify if a customer has the Call Center Elite package?
When a customer generates a TTrace log file there are specified components in each line item of the log file.
Which data do these components include?
When deploying a virtual environment, you should configure the applications in a specific order.
Which option provides the best order to verify the virtual environment?
A customer has provided one specific customer toll free number. The customer should have some (but not total) advantage over the typical call to the same skill as other callers.
Which Business Advocate (BA) feature is used to adjust the service level for the customer to this particular skill?
Which vector object can replace the Time of day (TOD) global Vector Variable?
What are the three key differences between Enhanced look Ahead Interflow(FLAI) and traditional LAI? (Choose three.)
Which three commands can be used with Network Call Deflection? (Choose three.)
TESTED 22 Jan 2025