78950X Practice Exam Questions with Answers Avaya Contact Center Select Implementation and Maintenance Exam Certification

How many Multimedia users are fully configured within the sample users on Avaya Contact Center Select (ACCS)?

Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data?

The SIP Domain for the IP Office is set to ukaccslpoll.lab.trn.com.

When administering the IP Office to work with Avaya Contact Center Select (ACCS), which two steps are required? (Choose two.)

Which two licenses will an agent need when servicing the Customer_Service voice skillset, the EM_Customer_Service skillset, and the WC_Customer_Service skillset? (Choose two.)

Which two tools are used to configure the email servers In Avaya Contact Center Select (ACCS)? (Choose two.)

Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)

Which two types of pegging thresholds will Impact both real-time displays and historical reports? (Choose two.)

Which type of application variables are used to reference the sample prompts?

The information used to populate Real Time Displays may be transmitted by using which two modes? (Choose two.)

What happens after an agent enters an After Call Work Item activity code while on a skillset call?

Avaya Contact Center Select (ACCS) uses the TAPI-D Interface to monitor and control the agent endpoint in the IP Office platform. The ACCS solution needs to provide a secure password to use the TAPI-D link.

Which password is required?

Which Contact Center component was previously using a combination of Active Directory -Lightweight Directory Services (AD-LDS) and Microsoft Access databases?

Which of the Avaya Contact Center Select (ACCS) Ignition Wizard configuration tasks is optional for a installations?